Delivery

Ken Research endeavor to deliver the report in the shortest possible time. All electronic information reports and databases will be dispatched within 48 hours (2 working days). In case of hardcopy products, delivery to some markets may be delayed due to local carriers and other formalities.

Cancellations and Refunds

Ken Research will not accept returns of reports once dispatched due to the confidentiality of information provided in our reports. In case, a report qualify for return, we will issue a credit, minus shipping charges, of equal value to the original purchase price, toward a future purchase—no refunds. The decision about whether the product return can be accepted or not is solely at our discretion. Any dispute will be subject to laws of India and exclusive jurisdiction of Indian Courts.

License Rights

Single User License: Access to the content will be granted to individual user(s) (“Authorized User(s)”) within the organization but should not be used by multiple users simultaneously. The Authorized User may store, display, print or archive the information but will not be able to, copy and use any information in the report for circulation or citation purpose. The individual user(s) will treat the information in the report as confidential and will only use this for internal purpose.

Hard Copy License: The license provides the access to hard copy/ printed copy of the report to the Authorized User(s). The report will be delivered to the user on the address provided during making the purchase.  The Authorized User may store, display, or archive the information but will not use any information in the report for circulation or citation purpose. The individual user(s) will treat the information in the report as confidential and will not only use this for internal purpose.