Case Study-Premium Car Exchange Market in India- Focus on Audi, BMW and Mercedes with Concentration on Marketing Initiatives REQUEST FOR SAMPLE REPORT Buy Now Request For sample Report × Report Title Name Email Designation Phone No Comapny Name Comapny URL Country -- Please Select Your Country -- Afganistan Africa Albania Algeria Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Asia Australasia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia Herzegovina Botswana Brazil BRICS British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Central and South America Chad Chile China Colombia Comoros Congo Costa Rica Cote d'Ivoire Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europe European Union Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guerney & Alderney Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Man (Island of) Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Middle East Minnesota Moldova Monaco Mongolia Monserrat Montenegro Morocco Morroco Mozambique Myanmar Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue North America North Korea Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Helena Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa Samoa (American) San Marino Sao Tome and Principe Saudi Arabia Scandinavia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon (Islands) Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands Western Sahara Yemen Zambia Zimbabwe Requirement Submit Case Study-Premium Car Exchange Market in India- Focus on Audi, BMW and Mercedes with Concentration on Marketing Initiatives” provides a comprehensive analysis of premium car exchange market in India. The report covers total car sales for premium brands and car sales through exchange and exchange contribution. The report thoroughly covers organizational structure for the team involved in exchange process with their detailed analysis on sourcing, qualifications, trainings and salary. The report also covers customer interface for car exchange business with types of advertisement for car exchange as a part of promotional activities. The regions and cities which works well for premium car exchange business has been showcased in the report, along with the compliance and norms followed by companies for car exchange. The report provides coverage on quality check list, average ownership period, discount bonus on car exchange and assured buy back offers for car exchange in India. This report helps readers to identify the ongoing trends in the industry and anticipated growth in future depending upon changing industry dynamics in coming years. The report is useful for premium car manufacturers, authorized and unauthorized used car dealers, service centers, online portals and other stakeholders to align their market centric strategies according to ongoing and expected trends in the future. Organisational Structure (Dealer and Company Level) At the dealer level, pre-owned car sales manager, executives and evaluators are the ones who manage exchange operations, while at the company level, the sales head is the governing authority which surpasses the discounts and promotion policies for exchange and regulates the exchange operations for the dealers. The organizational structure is similar for almost every luxury car exchange company namely Audi, BMW and Mercedes. Sourcing, Qualification and Salary (Dealer and Company Level) The sourcing, qualification and training methods adopted at the company level and dealer level are similar for the premium car brands including BMW, Audi and Mercedes. The sourcing of the Sales head who oversees the exchange operations is appointed through succession planning internally. Annual CTC for the Sales head at the company level tends to be under the range of INR ~ million- ~ million, which varies depending upon the experience and knowledge. However, at the dealer level the evaluators are appointed directly through dealers, while the pre owned car sales executives and manager are appointed by the company. Training of Personnel The regular training is provided by the sales head at the dealer level, while an orientation program is organized at the company level. For the personnel at higher designation including sales and marketing executives, the company also organizes trainings to update them about new product and specifications. Regular training programs for sales and procurement personnel are conducted to ensure the efficacy of sales personnel. For this, employees in pre owned and new sales are sent to their overseas training centers in Germany. For the soft skills training at the dealer level, an outsource team is appointed which organizes training at a particular center, where the participants has to appear. Customer Interface for Exchange The mode of communication for the car exchange at the dealer level is made through below the line advertisement (BTL) and direct communication with the customer. Once the customer visits a dealer showroom, the sales consultants entertain the potential client and inform him about the car exchange process if the client is interested to purchase a newer car. To make the car exchange more lucrative, the dealer also offers additional exchange discounts to the customers who are interested to exchange their existing car to buy a newer one. Exchange Contribution to Overall Sales Audi India: During 2014, the company launched a separate pre owned department for Audi named as Audi Approved plus, which was responsible to handle the car exchange and pre owned cars business. Hence, the sales of Audi through exchange have grown robustly to ~ during 2015, with a share of exchange reported at ~%. Mercedes India: Mercedes among all the luxury car makers has reported highest share in car exchange across the years 2010-2015. The share of car sales through exchange has grown from ~% during 2010 to ~% in 2015. Mercedes has relatively higher growth of exchange business primarily due to highest exchange bonus amount which are passed to the customers. BMW India: The car exchange business for BMW is not much popular as the share has just been reported at ~% during 2015. Average Ownership Period for Premium Car Brands In India, there has been a substantial reduction in the ownership cycle of vehicles. Roll out of new car models, inclining personal disposable income, lucrative car exchange offers and assured buy back schemes launched by car companies has diminished the car ownership period. Earlier, the average ownership period for premium cars were estimated to be around ~ years which has now reduced to ~ years. Key Topics Covered in the Report: Organizational Structure for Exchange Team Sourcing, Qualifications and Salary for Employees in Car Exchange Department Training of Personnel Customer Interface for Car Exchange Business Inclusion of Exchange in Promotional Activities Exchange Contribution to New Car Sales, CY’2010-CY’2015 Exchange Facility Visibility for Major Luxury Car Which Regions/ Cities work well for exchange offers How Car Exchange Process Works for Luxury Car Companies Compliance and Norms Followed by Companies for Exchange Customer Perception of the Experience Provided during Exchange Process Quality Check List for Car Exchange Certification Process for Old Cars Average Ownership Period for Premium Car Brands Discount Bonus on Car Exchange and Eligibility Assured Buy Back Offers for Premium Car Brands Analyst Recommendations Source:https://www.kenresearch.com/automotive-transportation-and-warehousing/automotive-and-automotive-components/india-premium-car-exchange-market-report/80168-100.html Contact: Ken Research Ankur Gupta, Head Marketing & Communications Ankur@kenresearch.com +91-9015378249 Tags: Audi Number of Cars Exchanged, Business Growth Car Exchange, Car Exchange Process Luxury Car Company, Car Exchanges BMW India, Certification Process for Old Cars, Compliance Car Exchange Process, Customer Interface Car Exchange, Dealer Structure Audi, Exchange Contribution to New Sales, Exchange Offers by Premium Car Manufacturers, India Audi Used Cars Exchanged, India Premium Car Exchange Market, Mercedes India Preowned Cars Exchanged, Number of Premium Cars Exchanged, Organization Structure Car Exchange Team, Ownership Period of Premium Cars India, Qualification for Employees in Car Exchange Team, Region Premium Car Exchange Offers
