eNPS Allow Employers to Measure and Get a Snapshot of Employee Engagement Within Company: Ken Research REQUEST FOR SAMPLE REPORT Request For sample Report × Report Title Name Email Designation Phone No Comapny Name Comapny URL Country -- Please Select Your Country -- Afganistan Africa Albania Algeria Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Asia Australasia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia Herzegovina Botswana Brazil BRICS British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Central and South America Chad Chile China Colombia Comoros Congo Costa Rica Cote d'Ivoire Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europe European Union Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guerney & Alderney Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Man (Island of) Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Middle East Minnesota Moldova Monaco Mongolia Monserrat Montenegro Morocco Morroco Mozambique Myanmar Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue North America North Korea Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Helena Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa Samoa (American) San Marino Sao Tome and Principe Saudi Arabia Scandinavia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon (Islands) Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands Western Sahara Yemen Zambia Zimbabwe Requirement Submit With the speedy advancement of business all across, businessmen seek different ways to develop their employees and results. And with that, employee engagement is often taken as the eventual solution or, in other words, you can say a silver bullet! For all challenges and hurdles that arise in a workplace, employee engagement is supposed to improvise all of them. Although employee engagement isn’t a magical antidote, it can surely bring massive benefits to any organization. There are employee engagement platforms that generate such an effect on an organization that is beyond a general mindset. At Ken Research, a 360-degree workplace survey will assist the company to understand its employees’ viewpoints on the company’s complete culture with NPS Score and other surveys. Employee satisfaction is incredibly imperative to an organization. Happy employees are loyal and prove to be proficient assets to the organization. They are probably to tell others about the fantastic place they operate, making them company advocates. How to Measure eNPS? Once your employees have answered the NPS survey, they are sorted into one of the following categories: 0-6 Detractors: These are actively displeased employees and represent your greatest turnover risk. They are probably to talk badly about you to their friends and acquaintances. 7-8 Passives: This group of employees is neither satisfied nor dissatisfied. They may not say negative things about the company to acquaintances and family, but they’re not probably to recommend the company either. 8-10 Promoters: This group of Point of Sale are your most satisfied employees and will say positive things about your company and recommend it as a place to function. Why eNPS is Important? Improves Loyalty: Using eNPS can assist you to detect Target Segment Identification. When you ask for feedback and follow up with your satisfied employees, it turns them to be loyal. If you do the same with dissatisfied customers, it may turn them into happy and loyal employees. Reduces Customer Churn Rate: Business growth can also be determined by measuring the inflow and outflow of the customer in the business. That’s what customer churn rate assists you do. Churn rate refers to the number of customers who left your company owing to bad experiences or services by employees. These churned customers are a peril to your brand reputation, as they spread negative word of mouth and do negative publicity of your brand and business. So, when you gauge the churn rate of your business consistently it assists you to put control on the churning of your customers. Competitive Differentiation: eNPS should be used as a tool for benchmarking against one’s own company rather than benchmarking against other companies. Organizations invest a lot of money and time along with emotional costs in fascinating the potential employees, hiring them and carrying them with adequate training, hence, it becomes a prodigious loss for a company if they are incapable to recollect their top talent. eNPS which began as a customer satisfaction tool now is a powerful way to measure and enhance the employee engagement. Employees feel valued when their suggestions are heard and their viewpoints turn into actions by the management. It is also a leading indicator to forecast future outcomes and also assists in combating the churn rate. Tags: Awareness of the product or Service, Challenges faced by Customers, Competitive Differentiation, Consumer Feedback survey, Customer Enthusiasm NPS, Customer Loyalty NPS, Customer Pain Points NPS, Customer Satisfaction NPS, Employee Enthusiasm NPS, Employee Feedback Survey, Employee Loyalty NPS, Employee Satisfaction NPS, NPS Detractors, NPS Passives, NPS Promoters, NPS Score, Perception towards the product or service, Point of Sale, Product Discontinuation, Product or Service Recommendation to a colleague, Product or Service Recommendation to a friend, Product or Service Recommendation to a relative, Product or Service Recommendation to family, Reduce Customer Churn, Target Segment Identification, Vendor Enthusiasm NPS, Vendor Feedback survey, Vendor Loyalty NPS, Vendor Pain Points NPS, Vendor Satisfaction NPS