Customer Satisfaction and Loyalty Assessment Survey – Brand Matters: Ken Research It is a very famous saying that “Customer is the King”! It is so rightly said, that Customer loyalty is something that no one can buy. It can’t be purchased by marketing campaigns or by ads. One has to earn customer loyalty by rendering the best services or products as much as one can. Every… Read More »
Join Us to Know Why Employee Feedback Is Important To Generate Satisfied Consumers: Ken Research Employee satisfaction survey is a commanding survey that Human Resource Managers can use to comprehend the level of satisfaction of the employees. This employee happiness survey delivers the management with a direction and know-how of how satisfied are its employees in the office and what are the credible measures they would need to take if… Read More »
Measuring NPS Is Critical For A Company As It Indicate How Customers Feel About Your Performance And Brand: Ken Research Net promoter score (NPS) measures the entire consumer loyalty towards the brand. By eliminating the number of detractors from the promoter you will get the NPS score, which indicated how customers feel about your performance and brand. In addition, NPS is thought of as the gold standard metric that measures the customer satisfaction. The NPS… Read More »
Managing People, Productivity and Profit by Employee Survey: Ken Research To become successful, it is a must for any business to develop products or services that meet the needs of their customers, besides developing the most successful product, Employees are the most important investment/resource that any business makes with respect to Land, Labour, Capital & Organization Model of Business. A business will only be successful… Read More »
Speedily Connect To Us to Know Why Getting Customer Satisfaction Survey Is Vital For a Company: Ken Research Questionnaires are efficient marketing tools. Feedback obtained directly from your customers is always a useful market benefit to have. An efficient survey develops your sales, product or customers retention level. You can more conveniently deliver a better consumer witness once you know more about your consumer’s requirements. A customer satisfaction survey is a study that… Read More »