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ICT investment trends in education - Enterprise ICT spending patterns through to the end of 2016

ICT investment trends in education - Enterprise ICT spending patterns through to the end of 2016


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Executive Summary

ICT has revolutionized the education sector and technology has become an indispensable tool for the success of educational institutions. ICT provides a large variety of learning tools at the disposal of students and teachers and it plays a vital role in imparting quality learning. The use of various ICT solutions in the education sector allows the learning process to be more interesting and motivating for students.

Key Findings

Kable's survey shows that educational institutions are planning to invest the highest proportion of their ICT budgets in core technology domains such as hardware, software, and IT services in 2015.

Educational institutions are allocating a major proportion of their IT services budgets to application development & integration in order to build custom applications that can help automate business processes.

The survey also finds that the need to adapt to digital modes of teaching is driving expenditure on the ICT training of teaching staff.

Synopsis

ICT investment trends in education presents the findings from a survey of 158 educational institutions regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how educational institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.

The report illustrates the core technologies these institutions are investing in, including mobility, communications & collaboration, and cloud computing. Understand the approach adopted by educational institutions to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to educational institutions.

In particular, it provides an in-depth analysis of the following:

How ICT budgets are set to change in 2015 in terms of their overall size

Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting

Distribution of ICT money in areas such as the networks, applications, service desk, and data centers

Which ICT functions educational institutions are interested in outsourcing

Educational institutions' investment priorities based on their budget allocations across core technology categories such as mobility, communications & collaboration, and cloud computing

Factors that are influencing educational institutions' investments in each technology category

How educational institutions' IT budgets are currently allocated across various segments within a technology category

Educational institutions' distribution of their ICT budget across various segments within a technology category

Vendor satisfaction ratings for various core and advanced technology categories

Insight into educational institutions' preferred buying approaches

Business and IT objectives that educational institutions are looking to achieve through their IT investment strategies

Factors that are influencing educational institutions' decisions to select an ICT provider

Reasons To Buy

Understand how the educational institutions' ICT landscape is set to change in 2015 to prioritize your target market

Comprehend how ICT money are being allocated by educational institutions in specific geographies and size bands to improve your market penetration

Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)

Realign your sales initiatives by understanding the current strategic objectives of educational institutions

Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (mobility, communications & collaboration, and cloud computing)

Prioritize your focus areas by understanding which factors are influencing educational institutions' decisions when selecting an ICT provider

Understand the changes in customers' priorities and identify the business and IT objectives that educational institutions are looking to achieve through their ICT investment strategies

1 Trends in ICT budgets

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 ICT budget allocation by core technology area

1.4.1 Hardware budget breakdown

1.4.2 Software budget breakdowns

1.4.3 Third party IT services expenditure

1.4.4 Cloud computing budget

1.5 ICT budget allocation by function

1.6 Outsourced IT functions

2 ICT investment priorities and vendor satisfaction

2.1 Introduction

2.1.1 Mobility

2.1.2 Communications & collaboration

2.1.3 Cloud computing

3 ICT procurement trends

3.1 Introduction

3.2 Business objectives and IT objectives influencing IT investment strategy

3.3 ICT provider selection

4 Sector-specific trends

4.1 Introduction

4.2 IT expenditure plans for specific technology areas

4.3 Technology areas receiving the largest investments

4.4 Business challenges

5 Summary

5.1 Technological advancements and demand for additional skills is driving the global e-learning market

6 Appendix

6.1 Definitions

6.2 Further reading

6.3 Contact the authors

Figure 1: Educational institutions ICT survey geographic breakdown

Figure 2: Educational institutions ICT survey breakdown by size band (number of employees)

Figure 3: Recent and expected ICT budget changes among educational institutions

Figure 4: Educational institutions' (external) ICT budget allocation, 2014 and 2015

Figure 5: Educational institutions' average hardware budget allocation

Figure 6: Average allocation of software budgets in educational institutions

Figure 7: Educational institutions' average IT services budget allocation

Figure 8: Educational institutions' average cloud computing budget allocation by technology

Figure 9: Educational institutions' average cloud computing budget allocation by implementation type

Figure 10: Educational institutions' ICT budget allocation by function, 2014 and 2015

Figure 11: Outsourced IT functions - Educational institutions' current and future outsourcing priorities

Figure 12: Mobility - Educational institutions' current and future investment priorities

Figure 13: Mobility - selected primary provider and vendor satisfaction among educational institutions

Figure 14: Communications & collaboration - Educational institutions' current and future investment priorities

Figure 15: Communications & collaboration - selected primary provider and vendor satisfaction among educational institutions

Figure 16: Cloud computing - Educational institutions' current and future investment priorities

Figure 17: Cloud computing - selected primary provider and vendor satisfaction among educational institutions

Figure 18: Business objectives and IT objectives which influence educational institutions' IT investment strategy

Figure 19: Factors influencing educational institutions' decision to choose an ICT provider

Figure 20: IT expenditure plans in 2015 compared to 2014, for specific technology categories within educational institutions

Figure 21: Top three IT projects in 2015 for educational institutions

Figure 22: Importance of the following business challenges for educational institutions

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IT, Budget, Staff, Hardware, Software, Services, Communications, Consulting, Data Centre, Service Desk, End-user computing, Network, Applications, IT Management, development, maintenance, systems integrator, telco, reseller, outsourcer, infrastructure, help desk, support, client, mainframe, server, security, peripherals, storage, semi-conductor, cloud, license, application lifecycle, information management, software infrastructure, integration, SOA, desktop, hosting, disaster recovery, business continuity, convergence, mobile, voice, data.

IT, Procurement, Purchasing, Buying, Local resellers, National resellers, Budget, Hosting, Staff, Hardware, Software, Services, Communications, Consulting, Data Centre, Service Desk, End-user computing, Enterprise applications, Business intelligence, Security, Content management, Mobility, IT systems management, Communications & collaboration, Green IT & virtualization, Cloud Computing, Efficiency, Customer satisfaction, SLA, Business goals, Price, Leading-edge technology, Contract flexibility.

Enterprise applications, Customer Relationship Management, Enterprise Resource Planning, Financials, Supply Chain Management, HR Management, Product Lifecycle Management, Business Process Management, Interactive marketing automation systems & customer lifecycle management, Business intelligence, Data warehousing, Data marts, Analytics, Real-time Business Intelligence, Social sentiment analysis, Security, Identity & access management, Security & vulnerability management, End-point security & anti-virus, Network security, Content and web filtering, firewalls, Application Security, Backup & archive, Database security, Data Loss Prevention, mobile security, Content management, Document Management, Records Management, Web Content Management, Digital Asset Management, E-mail Archiving, Enterprise Search, Mobility, Mobile device management, mobile applications, Tablet computing, IT systems management, Systems & network management, Storage management, Service management, Database management, Transaction performance management, User experience management, Virtualization, Patch management & configuration,

Communications & collaboration, Internet Protocol-Private Branch Exchange, IP-Contact Centre, Unified Communications, VoIP, Presence, Instant messaging, Web conferencing, Video conferencing, Green IT, Data centre, Power management, Cloud Computing, Infrastructure as a Service, Platform as a Service, Software as a Service, Private Cloud, and Hybrid cloud


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