The UK Pharmacy Market 2012 - 2017

The UK Pharmacy Market 2012 - 2017

  • Products Id :- VR0147SR
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  • Pages: 55
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Executive Summary

The UK Pharmacy Market 2012-2017


"The UK Pharmacy Market 2012-2017", report offers comprehensive insight and analysis of the pharmacy market, the major players, the main trends and consumer attitudes. It provides in-depth analysis of the following: the hot issues impacting the market, strategies for success, market sizes, retailer profiles, retailer market shares, and consumer data. Consumer data is based on our 2018 UK Pharmacy survey, using a panel of 2,500 nationally representative consumers.

The UK Pharmacy market reached GBP15.6bn in 2017, a rise of GBP1.7bn on 2012. The growing trend of self-care and health & wellbeing has encouraged spending on OTC & other health, with the category outperforming the total market over the five years to 2017. NHS receipts accounted for 69.6% of the total UK pharmacy market, a drop of 2.1 percentage points compared to 2016, emphasising the government's NHS funding cuts.


- While Boots' pharmacy market share dropped back in 2017, it has retained its lead over the rest of the market, accounting for over 20% of the sector.

- OTC & other health accounted for 30.4% of the total pharmacy market in 2017, an increase of 2.1 percentage points on 2012 as the health & wellness trend continues to grow.

- The impact of funding cuts was evident in 2017 as pharmacy numbers contracted by 0.2%.

- Prescription penetration is highest among over 55s with 89.9% needing a prescription in the last 18 months.

Reasons to buy

- Utilise the detailed data and insight on the market including NHS receipts, OTC and other health to inform future growth strategies.

- Learn how the UK's ageing population and growing interest in health & wellbeing will impact the market and consider whether you are investing in the right product categories.

- Identify which retailers are dominating the pharmacy market and adapt your strategy to better position yourself against rivals.

Read More

Contact Us:
Ken Research
Ankur Gupta, Head Marketing & Communications


Table of Contents


Market drivers and inhibitors in pharmacy

Main issues in pharmacy:

2018/19 funding negotiations due to start, but prospects bleak

Providing advanced services offer pharmacies relief from government cuts

Health & wellness trend drives OTC volumes

NHS England restricts prescriptions for minor ailments

Consumer demand for convenience makes online investment essential in the pharmacy sector

Strategies for success



The sector at a glance

Overall sector size

Category growth in pharmacy

Category dynamics: NHS receipts

Category dynamics: OTC

Category dynamics: Other health

NHS prescription items

Spend per head



Channels of distribution

Pharmacy numbers

Market shares of top eight players

Pharmacy and health & beauty market shares of top eight players

Anticipated changes in market share

Pharmacy market shares

NHS revenue market shares

OTC & other health market shares

Retailer profiles

Well Pharmacy







Prescription users

Population changes

Proportion of consumers who would go to a pharmacist for minor medical conditions

What would encourage pharmacy usage

What would encourage pharmacy usage by demographic

Pharmacy preference

Pharmacy preference by demographic

Most shopped health & beauty categories by demographic

Online size and growth rates of the health & beauty market

Channels and fulfilment methods used for health & beauty by demographic

Reasons for not ordering a prescription online and by demographic


What is included

Market sizing

List of Figures

OTC & other medical products and NHS receipts as a share of pharmacy market, 2017

Overall pharmacy: size of market, 2007-2017

Category growth within pharmacy, 2012-17

NHS receipts: category size and growth rates, 2007-2017

OTC: category size and growth rates, 2007-2017

Other health: category size and growth rates, 2007-2017

Spend per head, 2012-2017

Channel splits, 2012 and 2017

Market shares of Top 8 players, 2016 and 2017

Pharmacy and health & beauty shares of Top 8 players, 2017

Well Pharmacy: market share, 2012-2017

Rowlands: market share, 2012-2017

Boots: market share, 2012-2017

LloydsPharmacy: market share, 2012-2017

Superdrug: market share, 2012-2017

Prescription penetration by demographic, 2018

Population change by age group in the next five years, 2017-2022

Consumers who would seek advice from pharmacists by demographic, 2018

What would encourage customers to seek advice of pharmacist ahead of GP/AE, 2018

Prescription penetration by retailer, 2018

Most shopped health & beauty categories, 2018

Online health & beauty market size and growth rates, 2013-2023

Reasons for not ordering a prescription online, 2018

List of Tables

Pharmacy spend by category, 2012 and 2017

Prescription volumes, 2007-2017

Spend per head by category, 2007-2017

Channel splits, 2012 and 2017

Pharmacy numbers, 2007-2017

Pharmacy market shares for Top 8 players, 2012-2017

NHS revenue market shares for Top 8 players, 2012-2017

OTC & other health market share for Top 8 players, 2012-2017

What would encourage consumers to seek advice from a pharmacy by demographic

Pharmacy usage for prescriptions by demographic

Most shopped health & beauty categories by demographic

Fulfilment and channel usage by demographic (instore, online, mail order, home delivery, click & collect, third-party pickup), 2018

Reasons for not ordering a prescription online, by demographic, 2018

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Chemist 4 U

Chemist Direct

Cohens Chemist

Day Lewis

Express Chemist








Well Pharmacy

Boots, Chemists, Grocers, Independents, LloydsPharmacy, Medicine, NHS prescriptions, NHS receipts, OTC, OTC medicines, Other health, Over the counter, Pharmacy, Prescriptions, Rowlands, Sainsbury's, Self-care, Superdrug, Tesco, UK, Well Pharmacy, Wellbeing

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