TeleTech Holdings, Inc. (TTEC)-Financial and Strategic SWOT Analysis Review

TeleTech Holdings, Inc. (TTEC)-Financial and Strategic SWOT Analysis Review

  • Products Id :- GDBCS33468FSA
  • |
  • Pages: 33
  • |
  • |
  • |
  Request for Sample Report
  Request A Quote

Executive Summary

TeleTech Holdings, Inc. (TTEC)-Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company's businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company's key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

Business description-A detailed description of the company's operations and business divisions.

Corporate strategy-Analyst's summarization of the company's business strategy.

SWOT Analysis-A detailed analysis of the company's strengths, weakness, opportunities and threats.

Company history-Progression of key events associated with the company.

Major products and services-A list of major products, services and brands of the company.

Key competitors-A list of key competitors to the company.

Key employees-A list of the key executives of the company.

Executive biographies-A brief summary of the executives' employment history.

Key operational heads-A list of personnel heading key departments/functions.

Important locations and subsidiaries-A list and contact details of key locations and subsidiaries of the company.

Detailed financial ratios for the past five years-The latest financial ratios derived from the annual financial statements published by the company with 5 years history.

Interim ratios for the last five interim periods-The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.


TeleTech Holdings, Inc. (TeleTech) is a customer engagement management service provider that delivers integrated consulting, technology, growth, and customer care solutions. The company provides services through integrating operational excellence, strategic consulting, process optimization, data analytics, system design and integration, and technology solutions and services. It assists its clients on acquiring, retaining and growing customer relationships. TeleTech partners with businesses across marketing, sales and customer care to design and deliver customer experience across interaction channels. The company serves clients in automotive, financial services, government solutions, communications, healthcare, retail and ecommerce, media and technology, and travel and hospitality industries in the North America, Latin America, Europe, the Middle East, Africa, and Asia Pacific. TeleTech is headquartered in Englewood, Colorado, the US.

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.

The profile analyzes the company's business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors' business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.

The company's core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.

Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies' strategic, financial and operational performance.

Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.

Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company

Read More

Contact Us:
Ken Research
Ankur Gupta, Head Marketing & Communications


Table of Contents

Table of Contents 2

List of Tables 4

List of Figures 5

Section 1-About the Company 6

TeleTech Holdings, Inc.-Key Facts 6

TeleTech Holdings, Inc.-Key Employees 7

TeleTech Holdings, Inc.-Key Employee Biographies 8

TeleTech Holdings, Inc.-Major Products and Services 9

TeleTech Holdings, Inc.-History 10

TeleTech Holdings, Inc.-Company Statement 13

TeleTech Holdings, Inc.-Locations And Subsidiaries 15

Head Office 15

Other Locations & Subsidiaries 15

Joint Venture 16

Section 2-Company Analysis 17

TeleTech Holdings, Inc.-Business Description 17

TeleTech Holdings, Inc.-SWOT Analysis 18

SWOT Analysis-Overview 18

TeleTech Holdings, Inc.-Strengths 18

Strength-Partnership with Allstream 18

Strength-Launch of Customer Journey Outcomes Solution 18

Strength-Working Capital Surplus 18

TeleTech Holdings, Inc.-Weaknesses 19

Weakness-Lawsuits 19

TeleTech Holdings, Inc.-Opportunities 20

Opportunity-Increasing Demand for Contact Center Solutions 20

Opportunity-Prospects for Growth in Demand for Consumer Businesses: Asia Pacific 20

Opportunity-Growing Demand for Cloud Computing 20

Opportunity-Positive Outlook for Media and Entertainment Industry: the US 20

TeleTech Holdings, Inc.-Threats 21

Threat-Security Breaches 21

Threat-Dependence on a Few Clients 21

Threat-Foreign Exchange Risks 21

Threat-Market Conditions 21

TeleTech Holdings, Inc.-Key Competitors 22

Section 3-Company Financial Ratios 23

Financial Ratios-Capital Market Ratios 23

Financial Ratios-Annual Ratios 24

Performance Chart 26

Financial Performance 26

Financial Ratios-Interim Ratios 27

Financial Ratios-Ratio Charts 28

Section 4-Appendix 29

Methodology 29

Ratio Definitions 29

About GlobalData 33

Contact Us 33

Disclaimer 33

List of Figures

TeleTech Holdings, Inc., Performance Chart (2011-2015) 26

TeleTech Holdings, Inc., Ratio Charts 28

List of Tables

TeleTech Holdings, Inc., Key Facts 6

TeleTech Holdings, Inc., Key Employees 7

TeleTech Holdings, Inc., Key Employee Biographies 8

TeleTech Holdings, Inc., Major Products and Services 9

TeleTech Holdings, Inc., History 10

TeleTech Holdings, Inc., Other Locations 15

TeleTech Holdings, Inc., Subsidiaries 15

TeleTech Holdings, Inc., Joint Venture 16

TeleTech Holdings, Inc., Key Competitors 22

TeleTech Holdings, Inc., Ratios based on current share price 23

TeleTech Holdings, Inc., Annual Ratios 24

TeleTech Holdings, Inc., Interim Ratios 27

Currency Codes 29

Capital Market Ratios 29

Equity Ratios 30

Profitability Ratios 30

Cost Ratios 31

Liquidity Ratios 31

Leverage Ratios 32

Efficiency Ratios 32

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License:
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

To know more information on Purchase by Section, please send a mail to sales [@]

Teleperformance USA

Sykes Enterprises, Incorporated

McKinsey & Company, Inc.

Interactive Intelligence Group, Inc.

Convergys Corporation

Bain & Company

Accenture Ltd.

TeleTech Holdings, Inc., SWOT analysis, SWOT, Strengths, Weaknesses, Opportunities, Threats, Corporate Strategy, Key Ratios, Share Data, Performance, Financial Performance, Overview, Business Description, Major Product, Brands, History,Key Employees, Key Operational Heads, Strategy, Key Competitors, Company Statement, Capital Market Ratios, Financial Ratios, Annual Ratios, Interim Ratios, Ratio Charts

select a license

Single User License
USD 125 INR 8466
Site License
USD 250 INR 16933
Corporate User License
USD 375 INR 25399



Well structured, the insights they shared with us were very helpful and reliable. Their timely assistance make their services invaluable to us. I would highly recommend them and would definitely use them again in the future if needed...

The report sent to us was on the point, and its information was quite extensive, well structured, and well researched. More importantly what we valued was your response time and professionalism. As a leading global consulting firm, our clients expect high quality deliverables in short periods of time, so a reliable research partner is essential. For the price that you have charged the quality of your services were exceptional. We look forward to continue our relationship with your team on future engagements....

This is with regards to your report on India PVC pipes and fitting market outlook industry outlook to 2019. This is a very well written report and accept my compliments on the same.... ...

I am pleased to see the very useful and productive information in the report..Very well structured great presentation reflect professionalism in your research studies....

While we still are studying and analysing your reports about Vietnam & Thailand, we would like to convey to your research team that they have done a very good job in compiling so much of information together. We hope to see more of such well researched reports. All the best & keep it up. ...

Ken Research Pvt. Ltd. Unit 14, Tower B3, Spaze I Tech Business Park, Sohna Road, sector 49
     Gurgaon, Haryana - 122001, India


Company Brochure

Engage with Us

sales [@]