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Bosnia-Herzegovina-Telecoms, Mobile and Broadband and Digital Media-Statistics and Analyses

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Bosnia-Herzegovina starts delayed digital TV transmissions

Supported by the funds provided by the European Union (EU), Bosnia-Herzegovina enjoyed strong economic growth following the three-year war which ended in 1995. A further period of growth followed between 2006 and 2008, though this subsequently slowed in the wake of the financial crisis, with GDP falling 2.9% in 2009 before recovering in 2010. GDP growth increased to 2.8% in 2015 and was expected to have grown to 3% for 2016.

Future economic prosperity largely rests on the country's integration with the EU. In preparation for eventual membership, the country has sought closer integration with the EU and adopted a range of commitments to political, economic, trade, and human rights reform. It has also aligned its telecom policies and regulatory measures to prepare it to compete effectively within the EU.

The market has been liberalised and a regulatory framework created based on the EU's regulatory framework for communications, promoting competition as the most efficient way to offer communications products and services. Ongoing introduction of secondary legislation by the regulator is slowly improving the regulatory environment. To this end, the regulator has promoted fixed-line and mobile number portability, reduced interconnection tariffs and allowed the three incumbent operators to provide services outside their original concession areas.

Although a number of fixed-line operators offer services the market is dominated by the three incumbent operators, which hold a combined market share of 99%. All three incumbents are subject to specific obligations designed to improve competition.

Internet services are available through the incumbents and alternative operators. Internet usage in Bosnia-Herzegovina is showing signs of significant growth on the back of competition and the improved availability of services.

The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide near-national coverage. Their upgraded networks are helping to support broadband in rural areas where fixed-line infrastructure is insufficient. In addition, mobile data and mobile broadband offers will provide future revenue growth given the limited potential of mobile voice services.

Key developments:

MVNO Izi Mobil closes down having failed to gain market share;

Digital TV transmissions begin, using Mux A;

Fixed-line voice revenue continues to slide as customers migrate to VoIP and mobile services for voice calls;

BH Telecom reporting lower revenue for H1 2016;

Report update included the regulator's market data for 2015, telcos' operating and financial data to Q2 2016, recent market developments.

Market penetration rates in Bosnia-Herzegovina's telecoms sector 2016 (e)

Penetration of telecoms services: | Penetration

Fixed-line telephony | 19.8%

Fixed broadband | 17.1%

Mobile SIM (population) | 90.5%

(Source: BuddeComm)

Companies mentioned in this report:

BH Telecom, HT Mostar, Telekom Sprske


Table Of Content


1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Historical overview

5. Regulatory environment

5.1 Historical overview

5.2 Telecom sector liberalisation

5.3 Regulatory authority

5.4 Interconnection

5.5 Access

5.6 Number Portability (NP)

5.7 Carrier Selection/Carrier Preselection

5.8 Tariff rebalancing

5.9 Privatisation

5.9.1 BH Telecom

5.9.2 HT Mostar

5.9.3 Telekom Srpske

6. Fixed network operators

6.1 Introduction

6.2 BH Telecom

6.3 HT Mostar

6.4 Telekom Srpske

7. Telecommunications infrastructure

7.1 Overview of the national telecom network

8. Fixed-line broadband market

8.1 Market analysis

8.2 Broadband statistics

8.3 Forecasts broadband subscribers 2016; 2018; 2021

8.4 Notes on scenario forecasts

8.5 Information society

8.6 Fixed-line broadband technologies

8.6.1 Hybrid Fibre Coax (HFC) networks

8.6.2 Digital Subscriber Line (DSL) networks

8.6.3 Fibre-to-the-Premises (FttP) networks

8.6.4 Other fixed broadband services

9. Digital media

9.1 Digital TV

9.1.1 Videostreaming

9.1.2 Cable TV (CATV)

9.1.3 Digital Terrestrial TV (DTTV)

10. Mobile market

10.1 Market analysis

10.2 Mobile statistics

10.3 Mobile data services

10.3.1 SMS/MMS

10.4 Mobile broadband

10.5 Regulatory issues

10.5.1 National licences

10.5.2 National roaming

10.5.3 3G mobile licenses

10.5.4 Mobile Number Portability (MNP)

10.6 Mobile infrastructure

10.6.1 Digital networks

10.6.2 Other infrastructure developments

10.7 Major mobile operators

10.7.1 BH Mobile

10.7.2 Mobilna Srpske (m:tel)

10.7.3 HT Mobile (Eronet)

10.7.4 Mobile Virtual Network Operators (MVNOs)

10.8 Mobile content and applications

11. Related reports

List Of Figure

Chart 1 Telecoms revenue by sector2005 2015

Chart 2 Direct access, CS and CPS subscribers 2008 2015

Chart 3 Telekom Srpske domestic revenue by service 2010 2016

Chart 4 Fixed lines in service and teledensity 2005 2017

Chart 5 Internet users and penetration rate 2005 2017

Chart 6 Fixed-line broadband subscribers and penetration rate 2002 2017

Chart 7 Broadband subscribers by access type 2004 2017

Chart 8 Prepaid and contract cards in service 2005 2015

Chart 9 Mobile subscribers and penetration rate 2005 2017

Chart 10 Mobile subscriber market share by operator 2004 2015

Exhibit 1 Access, the local loop and unbundling an overview

List Of Table

Table 1 Country statistics Bosnia-Herzegovina 2016 (e)

Table 2 Telephone network statistics 2016 (e)

Table 3 Internet user and subscriber statistics 2016 (e)

Table 4 Broadband statistics 2016 (e)

Table 5 Mobile statistics 2016 (e)

Table 6 National telecommunications authority

Table 7 Telecoms revenue by sector2005-2015

Table 8 Proportion of telecoms revenue by sector 2011-2015

Table 9 Accumulated fixed number portings 2011-2015

Table 10 Direct access, CS and CPS subscribers 2008-2015

Table 11 Fixed-telephony subscriber market share by operator 2011-2014

Table 12 VoIP subscriptions 2009-2015

Table 13 Historic-Fixed-line voice lines by operator 2001-2011

Table 14 Telekom Srpske fixed line subscribers 2008-2015

Table 15 Telekom Srpske financial data 2010 2016

Table 16 Telekom Srpske domestic revenue by service 2010 2016

Table 17 Historic-Fixed lines in service and teledensity 1999-2009

Table 18 Fixed lines in service and teledensity 2010-2017

Table 19 Historic-Fixed lines in service per incumbent operator 2001-2009

Table 20 Fixed-line traffic 2014-2015

Table 21 International internet bandwidth 2007-2015

Table 22 Historic-Internet users and penetration rate 1999-2009

Table 23 Internet users and penetration rate 2010-2017

Table 24 Internet subscribers 1999-2017

Table 25 Dial-up internet subscribers 2007-2015

Table 26 Fixed-line broadband subscribers and penetration rate 2002-2017

Table 27 Broadband subscribers by access type 2004-2015

Table 28 Broadband share of subscribers by platform 2004-2015

Table 29 BH Telecom DSL subscribers 2004-2010

Table 30 Forecast fixed broadband subscribers higher growth scenario 2016; 2018; 2021

Table 31 Telekom Srpske DSL subscribers 2011 2015

Table 32 FttP subscribers 2012-2017

Table 33 Prepaid and contract cards in service 2005 2015

Table 34 Historic-Mobile subscribers and penetration rate 1998 2009

Table 35 Mobile subscribers and penetration rate 2010 2017

Table 36 Mobile subscriber market share by operator 2004-2015

Table 37 Total SMS and MMS messages sent 2003-2015

Table 38 Active mobile broadband subscribers 2009-2017

Table 39 Annual mobile number portings 2011-2015

Table 40 M:tel mobile subscribers 2008-2015

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Products and Companies


paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Bosnia-Herzegovina, Europe


BH Telecom, HT Mostar, Telekom Sprske