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Bosnia-Herzegovina - Telecoms, Mobile and Broadband - Statistics and Analyses

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The economic prosperity of Bosnia-Herzegovina (BiH) largely rests with the country's continuing integration with the European Union (EU). GDP growth has recovered from the slow-down seen in the wake of the GFC in 2008 and 2009, though growth was inconsistent until 2015, since when the economy had grown at above 3% annually. Other than a slight dip in 2017, growth for 2018 was 3.2%. There remain some significant challenges, not least of which is high unemployment which continues to hinder the country's economic growth potential.

The telecom market has been liberalised and a regulatory framework created based on the EU's regulatory framework for communications. Although Bosnia-Herzegovina remains an EU candidate country, in July 2017 it applied amended mobile roaming charges to fit in with changes introduced across the Union. Further roaming agreements were made in 2019 with other western Balkan countries

The market is characterised by three zones, each with an incumbent telco. The largest operator BH Telecom is the dominant provider, while Telekom Srpske operates in Republika Srpska and HT Mostar is active in Herzegovina. Together, these three incumbent operators control 99% of the market. All three are subject to specific obligations designed to improve competition.

The fixed-line broadband network is comparatively underdeveloped, with the result that investments made in mobile upgrades by BH Mobile and Telekom Srpske are facilitating broadband connectivity in the country to a greater extent than is common elsewhere in Europe.

Internet services are available through the incumbents and a number of alternative operators. DSL and cable are the main platforms for fixed-line connectivity, while fibre broadband as yet has only a small market presence.

The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide national coverage. Their upgraded networks are helping to support broadband in rural areas where fixed-line infrastructure is insufficient. In addition, mobile data and mobile broadband offers will provide future revenue growth given the limited potential of mobile voice services. Although the MNOs have tested LTE services under trial licenses since 2013, commercial launches were delayed until the award of spectrum in early 2019. The regulator stipulated that licensees provide national coverage within five years.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

Telekom Srpske completes acquisition of Telrad Net;

International roaming among Balkan countries to end by July 2021;

Regulator awards LTE licenses to the three MNOs;

KKR sells United Group to BC Partners;

Telemach extends footprint by using power utilitys poles;

Fixed-line voice revenue continues to slide as customers migrate to VoIP and mobile services for voice calls;

Report update included the regulators market data to December 2018, telcos operating and financial data to Q1 2019, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

BH Telecom, HT Mostar, Telekom Sprske, LogoSoft

READ MORE

Table Of Content

Scope

1 Key statistics

2 Country overview

3 COVID-19 and its impact on the telecom sector

3.1 Economic considerations and responses

3.2 Mobile devices

3.3 Subscribers

3.4 Infrastructure

4 Telecommunications market

5 Regulatory environment

5.1 Historical overview

5.2 Telecom sector liberalisation

5.3 Regulatory authority

5.4 Interconnection

5.5 Access

5.6 Number Portability (NP)

5.7 Carrier Selection/Carrier Preselection

5.8 Privatisation

6 Fixed network operators

6.1 Introduction

6.2 BH Telecom

6.3 HT Mostar

6.4 Telekom Srpske

7 Telecommunications infrastructure

7.1 Overview of the national telecom network

8 Fixed-line broadband market

8.1 Market analysis

8.2 Broadband statistics

8.3 Forecasts broadband subscribers 2019; 2021; 2023

8.4 Fixed-line broadband technologies

9 Mobile market

9.1 Market analysis

9.2 Mobile statistics

9.3 Mobile data services

9.4 Mobile broadband

9.5 Regulatory issues

9.6 Mobile infrastructure

9.7 Major mobile operators

9.8 Mobile content and applications

10 Glossary of abbreviations

11 Related reports

Table 1 Top Level Country Statistics and Telco Authorities Bosnia-Herzegovina 2018

Table 2 Telecoms revenue by sector2005-2018

Table 3 Accumulated fixed number portings 2011-2017

Table 4 Fixed-line traffic (incumbent telcos) 2014-2017

Table 5 International internet bandwidth 2007-2016

Table 6 Licensed ISPs in Bosnia 2011-2018

Table 7 Dial-up internet subscribers 2007-2018

Table 8 Fixed-line broadband connections by data rate 2017-2018

Table 9 Forecast fixed broadband subscribers 2019; 2022; 2023

Table 10 Telekom Srpske DSL subscribers 2011 2018

Table 11 FttP subscribers 2010-2018

Table 12 Total SMS and MMS messages sent 2009-2018

Table 13 License fees paid by operators 2014-2018

Table 14 Annual mobile number portings 2013-2017

Table 15 BH Mobile base stations and population coverage 2014-2018

Table 16 BH Mobile mobile subscribers 2012-2018

Table 17 M:tel base stations and population coverage 2014-2018

Table 18 M:tel mobile subscribers 2008 2018

Table 19 MH Mobile base stations and population coverage 2014-2018

Table 20 HT Mobile mobile subscribers 2012-2018

Table 21 MVNO subscribers by operator 2013-2018

Chart 1 Telecoms revenue by sector2009 2018

Chart 2 Proportion of telecoms revenue by sector 2011-2018

Chart 3 Direct access, CS and CPS subscribers 2008 2017

Chart 4 Fixed-telephony subscriber market share by operator 2011 2018

Chart 5 Historic-Fixed-line voice lines by operator 2009 2018

Chart 6 Telekom Srpske financial data 2010 2018

Chart 7 Telekom Srpske domestic revenue by service 2010 2018

Chart 8 Fixed lines in service and teledensity 2005 2019

Chart 9 Internet users and penetration 2011-2019

Chart 10 Fixed-line broadband subscribers and penetration rate 2009 2019

Chart 11 Broadband subscribers by platform 2004 2018

Chart 12 Broadband share of subscribers by platform 2007-2018

Chart 13 Market share of fixed-line broadband subscribers by data rate 2011-2018

Chart 14 Prepaid and contract cards in service 2005 2017

Chart 15 Mobile subscribers and penetration rate 2005 2019

Chart 16 Mobile subscriber market share by operator 2009 2018

Chart 17 Active mobile broadband subscribers and penetration 2009 2018

Exhibit 1 Access, the local loop and unbundling an overview

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Products and Companies

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Bosnia-Herzegovina, Europe


Companies

BH Telecom, HT Mostar, Telekom Sprske, LogoSoft

Company Profile

Company Profile Title

The economic prosperity of Bosnia-Herzegovina (BiH) largely rests with the country's continuing integration with the European Union (EU). GDP growth has recovered from the slow-down seen in the wake of the GFC in 2008 and 2009, though growth was inconsistent until 2015, since when the economy had grown at above 3% annually. Other than a slight dip in 2017, growth for 2018 was 3.2%. There remain some significant challenges, not least of which is high unemployment which continues to hinder the country's economic growth potential.

The telecom market has been liberalised and a regulatory framework created based on the EU's regulatory framework for communications. Although Bosnia-Herzegovina remains an EU candidate country, in July 2017 it applied amended mobile roaming charges to fit in with changes introduced across the Union. Further roaming agreements were made in 2019 with other western Balkan countries

The market is characterised by three zones, each with an incumbent telco. The largest operator BH Telecom is the dominant provider, while Telekom Srpske operates in Republika Srpska and HT Mostar is active in Herzegovina. Together, these three incumbent operators control 99% of the market. All three are subject to specific obligations designed to improve competition.

The fixed-line broadband network is comparatively underdeveloped, with the result that investments made in mobile upgrades by BH Mobile and Telekom Srpske are facilitating broadband connectivity in the country to a greater extent than is common elsewhere in Europe.

Internet services are available through the incumbents and a number of alternative operators. DSL and cable are the main platforms for fixed-line connectivity, while fibre broadband as yet has only a small market presence.

The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide national coverage. Their upgraded networks are helping to support broadband in rural areas where fixed-line infrastructure is insufficient. In addition, mobile data and mobile broadband offers will provide future revenue growth given the limited potential of mobile voice services. Although the MNOs have tested LTE services under trial licenses since 2013, commercial launches were delayed until the award of spectrum in early 2019. The regulator stipulated that licensees provide national coverage within five years.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

Telekom Srpske completes acquisition of Telrad Net;

International roaming among Balkan countries to end by July 2021;

Regulator awards LTE licenses to the three MNOs;

KKR sells United Group to BC Partners;

Telemach extends footprint by using power utilitys poles;

Fixed-line voice revenue continues to slide as customers migrate to VoIP and mobile services for voice calls;

Report update included the regulators market data to December 2018, telcos operating and financial data to Q1 2019, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

BH Telecom, HT Mostar, Telekom Sprske, LogoSoft

READ MORE

Scope

1 Key statistics

2 Country overview

3 COVID-19 and its impact on the telecom sector

3.1 Economic considerations and responses

3.2 Mobile devices

3.3 Subscribers

3.4 Infrastructure

4 Telecommunications market

5 Regulatory environment

5.1 Historical overview

5.2 Telecom sector liberalisation

5.3 Regulatory authority

5.4 Interconnection

5.5 Access

5.6 Number Portability (NP)

5.7 Carrier Selection/Carrier Preselection

5.8 Privatisation

6 Fixed network operators

6.1 Introduction

6.2 BH Telecom

6.3 HT Mostar

6.4 Telekom Srpske

7 Telecommunications infrastructure

7.1 Overview of the national telecom network

8 Fixed-line broadband market

8.1 Market analysis

8.2 Broadband statistics

8.3 Forecasts broadband subscribers 2019; 2021; 2023

8.4 Fixed-line broadband technologies

9 Mobile market

9.1 Market analysis

9.2 Mobile statistics

9.3 Mobile data services

9.4 Mobile broadband

9.5 Regulatory issues

9.6 Mobile infrastructure

9.7 Major mobile operators

9.8 Mobile content and applications

10 Glossary of abbreviations

11 Related reports

Table 1 Top Level Country Statistics and Telco Authorities Bosnia-Herzegovina 2018

Table 2 Telecoms revenue by sector2005-2018

Table 3 Accumulated fixed number portings 2011-2017

Table 4 Fixed-line traffic (incumbent telcos) 2014-2017

Table 5 International internet bandwidth 2007-2016

Table 6 Licensed ISPs in Bosnia 2011-2018

Table 7 Dial-up internet subscribers 2007-2018

Table 8 Fixed-line broadband connections by data rate 2017-2018

Table 9 Forecast fixed broadband subscribers 2019; 2022; 2023

Table 10 Telekom Srpske DSL subscribers 2011 2018

Table 11 FttP subscribers 2010-2018

Table 12 Total SMS and MMS messages sent 2009-2018

Table 13 License fees paid by operators 2014-2018

Table 14 Annual mobile number portings 2013-2017

Table 15 BH Mobile base stations and population coverage 2014-2018

Table 16 BH Mobile mobile subscribers 2012-2018

Table 17 M:tel base stations and population coverage 2014-2018

Table 18 M:tel mobile subscribers 2008 2018

Table 19 MH Mobile base stations and population coverage 2014-2018

Table 20 HT Mobile mobile subscribers 2012-2018

Table 21 MVNO subscribers by operator 2013-2018

Chart 1 Telecoms revenue by sector2009 2018

Chart 2 Proportion of telecoms revenue by sector 2011-2018

Chart 3 Direct access, CS and CPS subscribers 2008 2017

Chart 4 Fixed-telephony subscriber market share by operator 2011 2018

Chart 5 Historic-Fixed-line voice lines by operator 2009 2018

Chart 6 Telekom Srpske financial data 2010 2018

Chart 7 Telekom Srpske domestic revenue by service 2010 2018

Chart 8 Fixed lines in service and teledensity 2005 2019

Chart 9 Internet users and penetration 2011-2019

Chart 10 Fixed-line broadband subscribers and penetration rate 2009 2019

Chart 11 Broadband subscribers by platform 2004 2018

Chart 12 Broadband share of subscribers by platform 2007-2018

Chart 13 Market share of fixed-line broadband subscribers by data rate 2011-2018

Chart 14 Prepaid and contract cards in service 2005 2017

Chart 15 Mobile subscribers and penetration rate 2005 2019

Chart 16 Mobile subscriber market share by operator 2009 2018

Chart 17 Active mobile broadband subscribers and penetration 2009 2018

Exhibit 1 Access, the local loop and unbundling an overview

• Single User Licences (for access by one person),
• 10 User Licences (for access for up to 10 Users),
• 20 User Licences (for access for up to 20 Users), and
• Site Licences (allow access by all staff within the country of purchase).

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

INQUIRE FOR COVID-19 IMPACT ANALYSIS

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Bosnia-Herzegovina, Europe


Companies

BH Telecom, HT Mostar, Telekom Sprske, LogoSoft