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Field Service Management Market by Solution (Work Order Management, Inventory Management, Customer Management, Mobile Field Service Management, Schedule, Dispatch, & Route Optimization, Billing, Invoicing, & Mobile Payments, and Others), by Deployment Mode (On-premises and Cloud), for Verticals (BFSI, Manufacturing, Telecom & IT, Retail, Transportation & Logistics, Healthcare and Others) - Global Industry Perspective, Comprehensive Analysis and Forecast, 2017 - 2023

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About the Report

About the Report

The report covers forecast and analysis for the field service management market on a global and regional level. The study provides historic data of 2015, 2016 and 2017 along with a forecast from 2018 to 2023 based on revenue (USD Billion). The study includes drivers and restraints for the field service management market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the field service management market on a global level.

In order to give the users of this report a comprehensive view of the field service management market, we have included a detailed competitive scenario and product portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porter's five forces model for the field service management market has also been included. The study encompasses a market attractiveness analysis, wherein all segments are benchmarked based on their market size, growth rate, and general attractiveness.

Field service management market is segmented based on the solution, deployment mode, vertical and region. Solution segments included in this market are work order management, inventory management, customer management, mobile field service management, schedule, dispatch & route optimization, billing, invoicing & mobile payments and others. Deployment mode segment includes on-premises and cloud. The vertical segment includes BFSI, manufacturing, telecom & IT, retail, transportation & logistics, healthcare and others. The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America and the Middle East and Africa with its further bifurcation into major countries including U.S., France, UK, Germany, China, India, Japan, and Brazil.Global Field Service Management Market

The report covers detailed competitive outlook including company profiles of the key participants operating in the global field service management market. Key players profiled in this report include Oracle Corporation, SAP SE, ClickSoftware Technologies Ltd., Astea International Inc., Coresystems AG, IFS AB, Microsoft Corporation, Praxedo, Retriever Communications Pty Ltd., and ServiceMax, Inc.

The report segments the global field service management market into:

Global Field Service Management Market: Solution Segment Analysis

  • Work Order Management
  • Inventory Management
  • Customer Management
  • Mobile Field Service Management
  • Schedule, Dispatch & Route Optimization
  • Billing, Invoicing & Mobile Payments
  • Others

Global Field Service Management Market: Deployment Mode Segment Analysis

  • On-premises
  • Cloud

Global Field Service Management Market: Vertical Segment Analysis

  • BFSI
  • Manufacturing
  • Telecom & IT
  • Retail
  • Transportation & Logistics
  • Healthcare
  • Others

Global Field Service Management Market: Regional Segment Analysis

  • North America
    • The U.S.
  • Europe
    • UK
    • France
    • Germany
  • Asia Pacific
    • China
    • Japan
    • India
  • Latin America
    • Brazil
  • Middle East and Africa

Products

Table of Contents

Table of Contents

  • Chapter 1. Introduction
    • 1.1. Report Description and Scope
    • 1.2. Research Scope
    • 1.3. Research Methodology
      • 1.3.1. Market Research Process
      • 1.3.2. Market Research Methodology
  • Chapter 2. Executive Summary
    • 2.1. Global Field Service Management Market, 2015-2023 (USD Billion)
    • 2.2. Global Field Service Management Market: Snapshot
  • Chapter 3. Field Service Management-Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Global Field Service Management Market Drivers: Impact Analysis
      • 3.2.2. Growing use of wearable devices and mobile apps among field workers
      • 3.2.3. Efficient project planning
    • 3.3. Market Restraints
      • 3.3.1. Security concerns related to data discretion
      • 3.3.2. High cost of field service management software and solutions
    • 3.4. Opportunities
      • 3.4.1. Need for better performance analysis and integration
    • 3.5. Porter's Five Forces Analysis
      • 3.5.1. Bargaining Power of Suppliers
      • 3.5.2. Bargaining Power of Buyers
      • 3.5.3. Threat From New Entrants
      • 3.5.4. Threat From New Substitutes
      • 3.5.5. Degree of Competition
    • 3.6. Market Attractiveness Analysis
      • 3.6.1. Market Attractiveness Analysis, by Solution Segment
      • 3.6.2. Market Attractiveness Analysis, by Deployment Mode Segment
      • 3.6.3. Market Attractiveness Analysis, by Vertical Segment
      • 3.6.4. Market Attractiveness Analysis, by Regional Segment
  • Chapter 4. Global Field Service Management Market-Competitive Landscape
    • 4.1. Company Market Share Analysis (Subject to Data Availability)
      • 4.1.1. Global Field Service Management Market: Company Market Share, 2017
    • 4.2. Strategic Development
      • 4.2.1. Acquisitions & Mergers
      • 4.2.2. New Product Launch
      • 4.2.3. Agreements, Partnerships, Collaborations and Joint Ventures
      • 4.2.4. Research and Development, Product and Regional Expansion
  • Chapter 5. Global Field Service Management Market-Solution Segment Analysis
    • 5.1. Global Field Service Management Market: Solution Overview
      • 5.1.1. Global Field Service Management Market Revenue Share, by Solution, 2017 and 2023
    • 5.2. Work Order Management
      • 5.2.1. Global Field Service Management Market by Work Order Management, 2015-2023 (USD Billion)
    • 5.3. Inventory Management
      • 5.3.1. Global Field Service Management Market by Inventory Management, 2015-2023 (USD Billion)
    • 5.4. Customer Management
      • 5.4.1. Global Field Service Management Market by Customer Management, 2015-2023 (USD Billion)
    • 5.5. Mobile Field Service Management
      • 5.5.1. Global Field Service Management Market by Mobile Field Service Management, 2015-2023 (USD Billion)
    • 5.6. Schedule, Dispatch, & Route Optimization
      • 5.6.1. Global Field Service Management Market by Schedule, Dispatch, & Route Optimization, 2015-2023 (USD Billion)
    • 5.7. Billing, Invoicing, & Mobile Payments
      • 5.7.1. Global Field Service Management Market by Billing, Invoicing, & Mobile Payments, 2015-2023 (USD Billion)
    • 5.8. Others
      • 5.8.1. Global Field Service Management Market by Other Solutions, 2015-2023 (USD Billion)
  • Chapter 6. Global Field Service Management Market-Deployment Mode Segment Analysis
    • 6.1. Global Field Service Management Market: Deployment Mode Overview
      • 6.1.1. Global Field Service Management Market Revenue Share, by Deployment Mode, 2017 and 2023
    • 6.2. On-premises
      • 6.2.1. Global Field Service Management Market for On-premises, 2015-2023 (USD Billion)
    • 6.3. Cloud
      • 6.3.1. Global Field Service Management Market for Cloud, 2015-2023 (USD Billion)
  • Chapter 7. Global Field Service Management Market-Vertical Segment Analysis
    • 7.1. Global Field Service Management Market: Vertical Overview
      • 7.1.1. Global Field Service Management Market Revenue Share, by Vertical, 2017 and 2023
    • 7.2. Manufacturing
      • 7.2.1. Global Field Service Management Market for Manufacturing, 2015-2023 (USD Billion)
    • 7.3. BFSI
      • 7.3.1. Global Field Service Management Market for BFSI, 2015-2023 (USD Billion)
    • 7.4. Telecom & IT
      • 7.4.1. Global Field Service Management Market for Telecom & IT, 2015-2023 (USD Billion)
    • 7.5. Transportation & Logistics
      • 7.5.1. Global Field Service Management Market for Transportation & Logistics, 2015-2023 (USD Billion)
    • 7.6. Healthcare
      • 7.6.1. Global Field Service Management Market for Healthcare, 2015-2023 (USD Billion)
    • 7.7. Retail
      • 7.7.1. Global Field Service Management Market for Retail, 2015-2023 (USD Billion)
    • 7.8. Others
      • 7.8.1. Global Field Service Management Market for Other Verticals, 2015-2023 (USD Billion)
  • Chapter 8. Global Field Service Management Market-Regional Segment Analysis
    • 8.1. Global Field Service Management Market: Regional Overview
      • 8.1.1. Global Field Service Management Market Revenue Share, by Region, 2017 and 2023
    • 8.2. North America
      • 8.2.1. North America Field Service Management Market, 2015-2023 (USD Billion)
      • 8.2.2. North America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
      • 8.2.3. North America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
      • 8.2.4. North America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.2.5. U.S.
        • 8.2.5.1. U.S. Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.2.5.2. U.S. Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.2.5.3. U.S. Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
    • 8.3. Europe
      • 8.3.1. Europe Field Service Management Market, 2015-2023 (USD Billion)
      • 8.3.2. Europe Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
      • 8.3.3. Europe Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
      • 8.3.4. Europe Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.3.5. France
        • 8.3.5.1. France Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.3.5.2. France Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.3.5.3. France Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.3.6. UK
        • 8.3.6.1. UK Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.3.6.2. UK Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.3.6.3. UK Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.3.7. Germany
        • 8.3.7.1. Germany Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.3.7.2. Germany Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.3.7.3. Germany Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
    • 8.4. Asia Pacific
      • 8.4.1. Asia Pacific Field Service Management Market, 2015-2023 (USD Billion)
      • 8.4.2. Asia Pacific Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
      • 8.4.3. Asia Pacific Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
      • 8.4.4. Asia Pacific Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.4.5. India
        • 8.4.5.1. India Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.4.5.2. India Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.4.5.3. India Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.4.6. China
        • 8.4.6.1. China Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.4.6.2. China Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.4.6.3. China Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.4.7. Japan
        • 8.4.7.1. Japan Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.4.7.2. Japan Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.4.7.3. Japan Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
    • 8.5. Latin America
      • 8.5.1. Latin America Field Service Management Market, 2015-2023 (USD Billion)
      • 8.5.2. Latin America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
      • 8.5.3. Latin America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
      • 8.5.4. Latin America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
      • 8.5.5. Brazil
        • 8.5.5.1. Brazil Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
        • 8.5.5.2. Brazil Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
        • 8.5.5.3. Brazil Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
    • 8.6. Middle East and Africa
      • 8.6.1. Middle East and Africa Field Service Management Market, 2015-2023 (USD Billion)
      • 8.6.2. Middle East and Africa Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
      • 8.6.3. Middle East and Africa Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
      • 8.6.4. Middle East and Africa Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
  • Chapter 9. Company Profile
    • 9.1. Oracle Corporation
      • 9.1.1. Overview
      • 9.1.2. Financials
      • 9.1.3. Product Portfolio
      • 9.1.4. Business Strategy
      • 9.1.5. Recent development
    • 9.2. SAP SE
      • 9.2.1. Overview
      • 9.2.2. Financials
      • 9.2.3. Product Portfolio
      • 9.2.4. Business Strategy
      • 9.2.5. Recent Development
    • 9.3. ClickSoftware Technologies Ltd.
      • 9.3.1. Overview
      • 9.3.2. Financials
      • 9.3.3. Product Portfolio
      • 9.3.4. Business Strategy
      • 9.3.5. Recent Development
    • 9.4. Astea International Inc.
      • 9.4.1. Overview
      • 9.4.2. Financials
      • 9.4.3. Product Portfolio
      • 9.4.4. Business Strategy
      • 9.4.5. Recent Development
    • 9.5. Coresystems AG
      • 9.5.1. Overview
      • 9.5.2. Financial
      • 9.5.3. Product Portfolio
      • 9.5.4. Business Strategy
      • 9.5.5. Recent Development
    • 9.6. IFS AB
      • 9.6.1. Overview
      • 9.6.2. Financial
      • 9.6.3. Product portfolio
      • 9.6.4. Business Strategy
      • 9.6.5. Recent Development
    • 9.7. Microsoft Corporation
      • 9.7.1. Overview
      • 9.7.2. Financial
      • 9.7.3. Product portfolio
      • 9.7.4. Business Strategy
      • 9.7.5. Recent Development
    • 9.8. Praxedo
      • 9.8.1. Overview
      • 9.8.2. Financial
      • 9.8.3. Product Portfolio
      • 9.8.4. Business Strategy
      • 9.8.5. Recent Development
    • 9.9. Retriever Communications Pty Ltd.
      • 9.9.1. Overview
      • 9.9.2. Financial
      • 9.9.3. Product Portfolio
      • 9.9.4. Business Strategy
      • 9.9.5. Recent Development
    • 9.10. ServiceMax, Inc.
      • 9.10.1. Overview
      • 9.10.2. Financial
      • 9.10.3. Product Portfolio
      • 9.10.4. Business Strategy
      • 9.10.5. Recent Development

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