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Fiji - Telecoms, Mobile and Broadband

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Fiji's telecoms sector is a leader in the Pacific region
Fiji is a leader in the Pacific region in terms of development of its ICT sector and investment in telecoms infrastructure. However Fiji is periodically affected by tropical cyclones which can devastate the country's infrastructure. Cyclone Winston hit the country in early 2016 and wrought considerable damage which destroyed homes, schools, buildings, power lines, telecoms infrastructure, agriculture and so forth. In the wake of the cyclone there was around USD200 million worth of damage done to crops which caused food shortages and prices to escalate.
Up to 80% of the population lost power. This affected a large number of landlines as they largely share poles. Vodafone Fiji also reported damage to a large number of cell sites. Fortunately some of the mobile base stations across Fiji had back-up power generators and these networks became crucial for providing telecom services to relief workers and the myriad teams of people organising the clean-up and recovery work. 

Looking forward from the cyclone, Fiji has been urged to take the opportunity to rebuild the country in a manner more suitable to a cyclone-prone region and to consider building shared infrastructure. Telecoms companies in particular were highlighted by Fiji's Attorney General as one sector that could consider shared infrastructure as the islands are so small to service. In addition, he suggested that more underground cabling could be installed as these are protected from dangerous winds.
Generally, Fiji is one of the telecoms leaders in the Pacific region, along with Papua New Guinea. Similar to many developing nations, it is heavily reliant on mobile technologies rather than fixed lines. The percentage of unique mobile subscribers in Fiji sits at around 69%. Vodafone Fiji Limited (VFL) and Digicel Fiji are the major mobile operators and the only MVNO is Australian company, Inkk Mobile which operates on VFL's network. 

Efforts have been made to reduce mobile services pricing in recent years and in 2016 regulatory changes introduced by The Commerce Commission saw a reduction in mobile rates for interconnection services and Off-Net retail prices. This will result in the price of mobile calls across the networks declining by around 45%.
Tourism is one Fiji's most important industries and there is strong demand for better communications - especially from isolated islands with resorts. This will be resolved over the next few years as the mobile operators heavily invest in 4G networks. The GSMA has forecast that by 2020 Fiji will have more 4G connections than 3G and will account for 38% of the Pacific regions overall 4G market share.

Key telecom parameters - 2013; 2016
Subscribers to telecoms services (thousand): (e)
Fixed Broadband users0.0110.014
Fixed-line telephony0.0700.060
Mobile phone0.8910.990
(Source: BuddeComm based on industry data)

Key developments:

  • The increase in mobile broadband and the introduction of tele-centres which provide free access has seen internet penetration increase across Fiji.
  • Vodafone Fiji supplied free pre-paid electronic cards to the government which were used to provide financial aid assistance to citizens whose homes were damaged by the cyclone.
  • Amalgamated Telecom Holdings (ATH) added to its holdings portfolio in 2015 with the acquisition of Telecom Services Kiribati.
  • In December 2015 Fiji National Provident Fund (FNPF) increased its shareholding of ATH after acquiring government shares and increasing ownership to 72.6%.
  • Telecom Fiji Limited (TFL) announced it had turned around the financial slide for the company and reported an USD18.49 million post tax profit for the end of the 2015 financial year.
  • Fiji is taking climate change very seriously and in February 2016 became the first country in the world to formally ratify the UN climate deal which involves 195 countries.
  • As part of the deal Fiji has agreed to generate 100% of its electricity from renewable sources by 2030 as well as reduce overall energy emissions by 30%.
  • Digicel Fiji began offering a music streaming service in 2015 as part of a partnership with Rdio.

Companies covered in this report include:
Amalgamated Telecom Holdings (ATH), Telecom Fiji Limited (TFL), Fiji International Telecommunications Limited (FINTEL), Pacific Emerging Technologies (PET), Southern Cross Cable Network (SCCN), Vodafone Fiji Limited (VFL), Digicel Fiji, Inkk Mobile, Unwired Fiji, Fintel Internet Services (Kidanet).


Table Of Content


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Historical overview
3.2 Market analysis
3.3 Recent developments
3.3.1 Impact of Cyclone Winston
4. Regulatory environment
4.1 Historic overview
4.2 Regulatory authorities
4.3 The Radisson Accord and Deeds of Settlement
4.4 Telecom sector liberalisation in Fiji
4.5 Compulsory Registration of Customers for Telephone Services Decree 2010
5. Competition issues
5.1 Telecommunication services price regulation
5.1.1 Background
5.1.2 Network termination rates
5.1.3 Telecommunications Levy
6. Fixed network operators
6.1.1 Amalgamated Telecom Holdings Ltd (ATH)
6.1.2 Financial statistical information
6.1.3 Telecom Fiji (TFL)
6.1.4 Fiji International Telecommunications Ltd (Fintel)
6.1.5 Pacific Emerging Technologies (PET)
6.2 Internet Service Providers
6.2.1 Overview of the ISP market
7. Telecommunications infrastructure
7.1 National telecom network
7.1.1 Overview
7.1.2 Fixed line statistics
7.1.3 Wireless Local Loop (WLL)
7.2 International infrastructure
7.2.1 Overview of the national telecom network
7.3 Next Generation Network (NGN)
7.4 International infrastructure (satellite, submarine)
7.4.1 Southern Cross Cable Network (SCCN)
7.4.2 Fiji to Tonga connected
7.4.3 Fiji to Vanuatu connected - ICN1
7.4.4 Tui-Samoa cable
7.4.5 Very Small Aperture Terminals (VSATs)
7.4.6 Planned satellite expansion
7.5 Specific IT developments (data centres, cloud computing)
8. Smart infrastructure
8.1 Smart grids/renewable energy
9. Fixed broadband
9.1 Market analysis
9.2 Broadband statistics
9.3 Digital Subscriber Line (DSL) networks
10. Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
10.1 Introduction
10.1.1 National broadband policy
10.1.2 Fiji Internet Exchange (FIX) and Internet Exchange Point (IXP)
10.1.3 Tele-centre project - to bridge the digital divide
11. Other fixed broadband services
11.1 Fixed wireless (WiFi and WiMAX)
11.1.1 WiFi
11.1.2 WiMAX
12. Digital economy
12.1 E-commerce
12.2 E-banking
12.3 E-government
12.4 E-health
12.5 E-education
13. Digital media
13.1 Introduction
13.2 VoIP
13.3 Music
13.4 Online gaming and gambling
13.5 Newspaper publishers
14. Mobile communications
14.1 Market analysis
14.2 Mobile statistics
14.2.1 General statistics
14.2.2 Mobile broadband statistics
14.3 Regulatory issues
14.4 Overview (general laws and regulations)
14.4.1 Opt-in for mobile messaging.
14.4.2 Third generation (3G) mobile
14.4.3 Interconnect
14.4.4 Spectrum
14.4.5 MTRs
14.4.6 MNP
14.4.7 Network sharing
14.5 Mobile infrastructure
15. Major mobile operators
15.1 Operators
15.1.1 Vodafone Fiji (VFL)
15.1.2 Digicel Fiji
15.2 MVNOs
16. Mobile content and applications
16.1 m-banking (payments/loans)
16.2 m-TV
17. Mobile handsets
18. Related reports

List Of Figure

Chart 1 - Overview of ATH key performance financial figures indicators - 2007 - 2014
Chart 2 - Overview of fixed lines in service and teledensity - 2000 - 2015
Chart 3 - Overview of internet users and population penetration - 2004 - 2015
Chart 4 - Overview of mobile subscribers and penetration rate - 2004 - 2015
Exhibit 1 - Regulatory and telecoms background - a brief overview - 1895 - 2007
Exhibit 2 - Subscriber details are required for phone registration
Exhibit 3 - An overview of University of the South Pacific, AARNet and Japan-Pacific ICT
Exhibit 4 - Background information on the rise and fall of fixed-line market in Fiji
Exhibit 5 - The award of the second mobile licence
Exhibit 6 - An overview of mobile money in Fiji
Exhibit 7 - A brief overview of the M-PAiSA system

List Of Table

Table 1 - Country statistics - Fiji - 2015
Table 2 - Telephone network statistics - 2015
Table 3 - Broadband statistics - 2015
Table 4 - Mobile statistics - 2015
Table 5 - National telecommunications authorities
Table 6 - Evolution of GDP and inflation in Fiji - 2006 - 2015
Table 7 - ATH key performance financial data indicators - 2007 - Q3 2015
Table 8 - Fixed lines in service and teledensity - 2006 - 2016
Table 9 - Internet bandwidth - 1999 - 2014
Table 10 - Internet users and internet penetration rate - 2005 - 2015
Table 11 - Fixed broadband subscribers and penetration rate - 2004 - 2016
Table 13 - Mobile subscribers, annual change and penetration rate - 2005 - 2015
Table 14 - Mobile broadband subscribers and penetration rate - 2008 - 2015
Table 15 -Vodafone Fiji Limited revenue - 2011; 2013; 2015
Table 16 - Estimated Vodafone Fiji Limited ARPU - 2008 - 2014
Table 17 - Vodafone Fiji Limited prepaid versus postpaid subscribers - 2009 - 2014

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Products and Companies


Fixed Line Broadband users, Fixed Line Telephony, Mobile Phone Users


Amalgamated Telecom Holdings (ATH), Telecom Fiji Limited (TFL), Fiji International Telecommunications Limited (FINTEL), Pacific Emerging Technologies (PET), Southern Cross Cable Network (SCCN), Vodafone Fiji Limited (VFL), Digicel Fiji, Inkk Mobile, Unwired Fiji, Fintel Internet Services (Kidanet).