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France - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

France - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses


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Executive Summary

Strong broadband network supporting rise in videostreaming in France

France has the third largest telecoms market in Europe and in Orange it hosts one of the world’s major telcos, with interests in markets across Europe, the Middle East and Africa. The company recently embarked on its five-year ‘Essentials 2020’ program focussed on emerging markets as well as on investments in super-fast broadband and LTE infrastructure within its European footprint.

Despite market liberalisation, the company still dominates all telecom sectors in France, though increasing competition from a number of major players (notably Numéricable-SFR and Iliad) has gradually eroded this lead, prompting it to respond with a range of innovative offers and wide-ranging strategies to meet future customer needs.

Growth in the broadband sector in recent years has been bolstered by demand for high bandwidth applications, considerable investment in fibre infrastructure among telcos and regional governments, and a pro-competitive regulator which has promoted access to Orange’s DSL network for new entrants through local loop unbundling. Recent legislation has secured similar access for fibre infrastructure. DSL still dominates the broadband market in terms of access lines, though fibre deployments have grown substantially in recent years and will continue to do so into 2016, slowly eroding the DSL customer base.

The French mobile phone market has benefited from consistently high investment by MNOs in recent years as they deploy new technologies and secure additional spectrum in a bid to keep pace with customer demand for mobile broadband services. Fierce competition has caused mobile services revenue to fall steadily, to just above €14 billion in 2015. This pressure has encouraged operators to look to convergence and bundled services, and so expand their offerings beyond mobile voice and data.

France also has one of the more developed markets for digital media and media convergence. This is largely the result of an excellent multi-platform broadband infrastructure which has supported a range of videostreaming services (IPTV and SVoD). A greater proportion of broadband subscribers are adopting bundled offers. Triple-play remains the preferred bundle for most customers though quad-play is the fastest growing combination. The success of this market largely rests on competition which has brought the cost of most bundles to below €30 per month.

This report introduces the key aspects of France’s telecom market, providing statistics on the country’s fixed network, and analyses of operator strategies in coming years. It also reviews the key regulatory issues including the status of number portability, wholesaling and carrier preselection. The report in addition covers the multi-play and digital media sectors, including services such as videostreaming and developments in digital, cable and satellite TV. It also examines the latest regulatory measures relating to digital convergence and applications. The mobile voice and data markets are covered, with assessments on recent developments related to spectrum licensing and regulatory issues. The report profiles the major players and MVNOs, providing statistics on their operating and financial performance as well as their strategies for coming years. The fixed-line and wireless broadband markets are also covered, focussing on fibre, cable and DSL infrastructure.

Key developments:

Regulator consults on revised guidelines for mobile network sharing;

RED Technologies pilots Licensed Shared Access using 2.3GHz spectrum;

Digital Republic bill to provide the telecom regulator with authority to oversee net neutrality and open internet access;

Bouygues Telecom sets up Objenious subsidiary dedicated to the Internet of Things;

Bouygues Telecom and Orange enter acquisition talks;

Videostreaming viewing shows 11.5% increase in 2015;

Netflix signs up some 900,000 subscribers by end-2015;

Vivendi acquires 80% stake in Dailymotion from Orange;

Orange sets out five-year Essentials 2020 strategy;

Telecom sector investment recovers from 2009 downturn;

Numéricable-SFR launches an 800Mb/s FttP service;

Report update includes the regulator’s market data updates to Q4 2015, operator data to Q4 2015, recent market developments.

 

Companies mentioned in this report:

Orange, Iliad, SFR, Numéricable, Bouygues Telecom, Orange, SFR, Free Mobile, Bouygues Telecom, Virgin Mobile, Omea Telecom, Vivendi, TPS, AB Group, TNTSat, Canal+.

1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Market analysis

3. Regulatory environment

3.1 History

3.1.1 Revised NFR

3.2 National legal framework

3.3 France NumErique 2012

3.4 Regulatory authority

3.4.1 Communications and Postal Regulatory Authority (ARCEP)

3.5 Telecom sector liberalisation in France

3.5.1 Privatisation of France Telecom

3.5.2 Interconnect

3.5.3 Access

3.5.4 Number Portability (NP)

3.5.5 Carrier PreSelection (CPS)

4. Fixed network operators

4.1 Market overview

4.2 Orange (France Telecom)

4.2.1 Difficulties ahead

4.2.2 International strategies

4.2.3 2015 Action Plan

4.2.4 Essentials 2020

4.2.5 Rebranding

4.3 Num�ricable-SFR

4.3.1 Acquisitions

4.3.2 Num�ricable merger with SFR

4.4 Free (Iliad)

4.5 Bouygues Telecom

5. Telecommunications infrastructure

5.1 National telecom network

5.2 Next Generation Networks (NGNs)

5.3 International infrastructure

5.3.1 Submarine cable networks

5.3.2 Satellite networks

5.3.3 Wholesaling

5.3.4 Cloud services

5.4 Smart infrastructure

5.4.1 Internet of Things (IoT)

5.4.2 Smart Cities

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Broadband statistics

6.1.3 Forecasts broadband subscribers 2016; 2018; 2021

6.1.4 Regulatory issues

6.2 Hybrid Fibre Coax (HFC) networks

6.2.1 Cable network agreements

6.2.2 Cable consolidation

6.2.3 Num�ricable

6.3 Digital Subscriber Line (DSL) networks

6.3.1 Orange

6.3.2 Free (Iliad)

6.3.3 SFR

6.3.4 Bouygues Telecom

6.3.5 ADSL2+

6.3.6 READSL2

6.3.7 Very High Data Rate Digital Subscriber Line (VDSL)

6.3.8 Symmetric Digital Subscriber Lines (SDSL)

6.3.9 Vectored DSL

6.4 Fibre-to-the-Premises (FttP) networks

6.4.1 Introduction

6.4.2 Legislation

6.4.3 Government measures

6.4.4 Government support to 2025

6.4.5 Regional support

6.4.6 Statistics

6.4.7 Orange

6.4.8 Iliad (Free)

6.4.9 Num�ricable-SFR

6.4.10 Bouygues Telecom

6.4.11 British Telecom (BT)

6.4.12 Municipal projects

6.4.13 Fibre network sharing

6.5 Other fixed broadband services

6.5.1 Broadband Powerline (BPL)

6.5.2 Fixed wireless (Wi-Fi and WiMAX)

6.5.3 Broadband Powerline (BPL)

7. Digital media

7.1 Introduction

7.2 Key Digital Media Players

7.2.1 Orange

7.2.2 Canal+

7.2.3 Iliad (Free)

7.2.4 Bouygues Telecom

7.2.5 Num�ricable-SFR

7.2.6 Other operators

7.3 Videostreaming

7.3.1 Orange

7.3.2 SFR

7.3.3 Free

7.3.4 Bouygues Telecom

7.3.5 Other players

7.4 VoIP

7.5 Other digital media services

7.5.1 Introduction

7.5.2 Interactive TV (iTV)

7.5.3 Cable TV (CATV)

7.5.4 Cable consolidation

7.6 Satellite-based digital pay TV developments

7.6.1 Canal+

7.6.2 TPS

7.6.3 GlobeCast

7.6.4 Orange

7.6.5 AB Group

7.6.6 TNTSat

7.6.7 SFR

7.6.8 PVRs

7.7 Digital Terrestrial TV (DTTV)

7.7.1 Introduction

7.7.2 Regulatory framework

7.7.3 Digital switchover

7.7.4 Digital dividend

7.7.5 DTTV launched

8. Mobile communications

8.1 Market analysis

8.2 Mobile statistics

8.2.1 General statistics

8.2.2 Mobile voice

8.2.3 Mobile data

8.2.4 Mobile broadband

8.2.5 Forecasts mobile subscribers 2016; 2018; 2021

8.3 Regulatory issues

8.3.1 Spectrum regulations and spectrum auctions

8.3.2 900MHz

8.3.3 1800MHz

8.3.4 2.3GHz shared spectrum

8.3.5 2.6GHz

8.3.6 Network sharing

8.3.7 Mobile termination rates (MTR)

8.3.8 SMS interconnection

8.3.9 Roaming

8.3.10 Mobile Number Portability (MNP)

8.3.11 Fixed-Mobile Convergence (FMC)

8.4 Mobile infrastructure

8.4.1 Digital networks

8.4.2 Third Generation (3G) mobile

8.4.3 Long-term Evolution (LTE)

8.4.4 Other infrastructure developments

8.5 Major mobile operators

8.5.1 Orange

8.5.2 SFR

8.5.3 Free Mobile

8.5.4 Bouygues Telecom

8.5.5 MVNOs

8.6 Mobile content and applications

8.6.1 Location based services

8.6.2 Near Field Communication (NFC)

8.6.3 Mobile satellite services

8.7 Machine-to-Machine (M2M)

Table 1 Country statistics 2015 (e)

Table 2 Telecom revenue and investment statistics 2014

Table 3 Telephone network statistics 2015 (e)

Table 4 Internet user statistics 2015 (e)

Table 5 Broadband statistics 2015 (e)

Table 6 Mobile statistics 2015

Table 7 National telecommunications authorities

Table 8 Telecom service investment 2002 - 2014

Table 9 End-user traffic volume in minutes by sector 2002 - 2015

Table 10 End-user traffic growth by sector 2002 - 2015

Table 11 Proportion of telecom revenue by sector 2009 - 2015

Table 12 End-user telecom market value by sector 2003 - 2015

Table 13 End-user telecom market value annual change 2003 - 2015

Table 14 End-user monthly bill by service 2010 - 2015

Table 15 Fixed lines subscriptions by type 2003 - 2015

Table 16 Fixed-call termination charges 2008 - 2013

Table 17 Interconnect revenue 2007 - 2014

Table 18 Interconnect traffic 2007 - 2014

Table 19 Unbundled and bitstream lines 2009 - 2014

Table 20 Fixed numbers ported annually 2005 - 2015

Table 21 Indirect connections 2006 - 2015

Table 22 Annual change in carrier preselection usage 2002 - 2014

Table 23 Orange customers by sector (France) 2006 - 2015

Table 24 Orange retail voice lines 2007 - 2015

Table 25 Orange Group financial data by sector 2008 - 2015

Table 26 Orange (domestic) financial data 2007 - 2015

Table 27 Orange (domestic) telecom capex 2008 - 2015

Table 28 Orange retail and wholesale lines 2006 - 2015

Table 29 Num�ricable-SFR subscribers 2006 - 2015

Table 30 Num�ricable-SFR financial data 2005 - 2015

Table 31 Num�ricable-SFR telecom capex 2008 - 2015

Table 32 Free revenue by segment 2006 - 2015

Table 33 Free telecom capex 2007 2014

Table 34 Free DSL, LLU subscribers 2005 - 2014

Table 35 Free subscribers by sector 2011 - 2015

Table 36 Bouygues Telecom subscribers by sector 2005- 2015

Table 37 Bouygues Telecom financial data 2005 - 2015

Table 38 Fixed-lines in service 2011 - 2016

Table 39 Proportion of fixed lines by technology 2004 - 2015

Table 40 France Telecom wholesale broadband lines 2005 - 2015

Table 41 Internet access and device ownership by platform 1997 - 2015

Table 42 Internet revenue by access type 1998 - 2014

Table 43 Dial-up internet subscribers 2005 - 2016

Table 44 Dial-up internet traffic 2005 - 2014

Table 45 Broadband subscribers by type and penetration 2000 - 2015

Table 46 Superfast broadband eligible premises 2000 - 2015

Table 47 Superfast broadband connections 2014 - 2015

Table 48 Broadband penetration 2000 - 2016

Table 49 Broadband penetration by technology 2007 - 2014

Table 50 Historic - Internet users and penetration rate 1995 - 2004

Table 51 Internet users and penetration rate 2005 - 2015

Table 52 Historic - Percentage of households with internet access 1997 - 2004

Table 53 Percentage of households with internet access 2005 - 2015

Table 54 Forecast broadband subscribers 2016; 2018; 2021

Table 55 Unbundled and bitstream lines 2009 - 2015

Table 56 Cable modem subscribers 2000 - 2015

Table 57 Cable modem premises passed by data speed 2000 - 2015

Table 58 DSL subscribers 2000 - 2015

Table 59 Orange DSL subscribers 2005 - 2015

Table 60 Free revenue by business line 2006 - 2015

Table 61 Free broadband subscribers 2005 - 2015

Table 62 Free proportion unbundled subscribers 2005 - 2014

Table 63 Historic - SFR broadband subscribers 2004 - 2012

Table 64 Num�ricable-SFR broadband subscribers 2013 - 2015

Table 65 SFR broadband homes passed 2009 - 2015

Table 66 SFR revenue 2005 - 2015

Table 67 SFR annualised ARPU by broadband service 2013 - 2015

Table 68 Bouygues Telecom broadband subscribers 2010- 2015

Table 69 VDSL premises passed (30Mb/s) 2013 - 2015

Table 70 High-speed broadband lines, by data rate 2008 2015

Table 71 FttP equipped and passed buildings 2008 - 2015

Table 72 FttP subscribers 2013 - 2015

Table 73 Orange fibre subscribers 2006 - 2015

Table 74 Orange network used for through network sharing 2010 - 2015

Table 75 FttP premises connected through network sharing 2010 - 2015

Table 76 Orange satellite broadband subscribers 2008 - 2015

Table 77 IPTV subscribers, proportion of DSL base 2004 - 2015

Table 78 Orange IPTV/satellite subscribers 2005 - 2015

Table 79 Free broadband subscribers 2005 - 2015

Table 80 VoIP lines and traffic in minutes 2004 - 2015

Table 81 VoIP traffic as proportion to all traffic 2004 - 2015

Table 82 Orange VoIP and Livebox subscribers 2005 - 2015

Table 83 Proportion of TV reception by platform 2009 - 2014

Table 84 Canal+ Group revenue 2005 - 2015

Table 85 Canal + subscribers 2006 - 2015

Table 86 Mobile sector investment 2007 - 2016

Table 87 Mobile services revenue 1998 - 2016

Table 88 Average monthly bill, ARPU - 2006 - 2015

Table 89 Historic - Mobile subscribers (national, old format incl. M2M) and penetration rate 1999 - 2004

Table 90 Mobile subscribers (national, old format incl. M2M) and penetration rate 2005 - 2014

Table 91 Mobile subscribers (national) and penetration rate 2013 - 2017

Table 92 Mobile services traffic in minutes 1998 - 2016

Table 93 Mobile voice traffic in minutes 2006 - 2015

Table 94 Mobile operator market share 2005 - 2014

Table 95 Prepaid and contract subscribers (old format national, incl. M2M) 2005 2014

Table 96 Percentage of prepaid versus contract subscribers 1999 - 2015

Table 97 Prepaid and contract subscribers (national, excl. M2M) 2011 2017

Table 98 Data market revenue 2002 - 2014

Table 99 Data as proportion of mobile service revenue 2004 - 2015

Table 100 Historic - mobile services revenues by sector 2007 - 2012

Table 101 Mobile data traffic (TB) 2008 - 2016

Table 102 Average mobile data traffic per subscriber 2011 - 2015

Table 103 Average mobile data traffic per 3G/LTE subscriber 2011 - 2015

Table 104 SMS traffic volume (national) 2004 - 2016

Table 105 Annual SMS volume (national) 2003 - 2015

Table 106 Annual MMS volume 2000 - 2015

Table 107 Active mobile broadband subscribers 2007 - 2016

Table 108 Dedicated mobile broadband subscribers 2007 - 2016

Table 109 Forecast - mobile subscribers - 2016; 2018; 2021

Table 110 2.6GHz spectrum results Sep 2011

Table 111 Mobile termination charges 2005 - 2013

Table 112 Mobile interconnection revenue 2003 - 2014

Table 113 European roaming charges 2007 2016

Table 114 Mobile roaming in revenue and traffic in minutes 2003 - 2015

Table 115 European retail data roaming charges 2012 - 2014

Table 116 European wholesale voice and data roaming charges 2012 - 2014

Table 117 Annual mobile numbers ported 2004 2015

Table 118 2G base stations in service by operator February 2016

Table 119 3G base stations in service by operator February 2016

Table 120 Active 3G subscribers and proportion of total 2007 - 2015

Table 121 LTE base stations in service by operator February 2016

Table 122 Active LTE subscribers and proportion of total 2014 - 2015

Table 123 Orange mobile subscribers (France) 2005 - 2015

Table 124 Orange blended, contract, prepaid ARPU (Q4) 2005 - 2015

Table 125 Orange mobile consumer revenue 2005 - 2015

Table 126 Orange mobile customer churn 2003 2015

Table 127 Orange mobile customer acquisition costs 2007 - 2015

Table 128 SFR mobile annualised ARPU 2005 - 2015

Table 129 SFR revenue 2004 - 2013

Table 130 SFR annualised mobile ARPU 2005 - 2013

Table 131 SFR subscribers 2006 - 2015

Table 132 Free Mobile mobile subscribers 2012 - 2015

Table 133 Free Mobile mobile revenue 2012 - 2015

Table 134 Bouygues Telecom subscribers 2005 - 2015

Table 135 Bouygues Telecom mobile ARPU 2007 - 2015

Table 136 Bouygues Telecom financial data 2005 - 2015

Table 137 MNO and MVNO subscribers (metropolitan) 2005 - 2015

Table 138 MVNO market share (metropolitan) 2005 - 2015

Table 139 M2M cards in use 2011 - 2015

Table 140 Average monthly revenue from M2M cards 2011 - 2015

Table 141 Num�ricable-SFR M2M cards in use 2013 - 2015

Chart 1 Telecom service investment 2002 2014

Chart 2 End-user traffic volume in minutes by sector 2002 2015

Chart 3 Proportion of telecom revenue by sector 2009 2015

Chart 4 End-user telecom market value by sector 2003 2015

Chart 5 Fixed lines subscriptions by type 2003 2015

Chart 6 Orange customers by sector (France) 2006 2015

Chart 7 Orange Group financial data 2008 2015

Chart 8 Orange (domestic) financial data 2007 2015

Chart 9 Orange retail and wholesale lines 2006 2015

Chart 10 Num�ricable-SFR subscribers 2006 - 2015

Chart 11 Num�ricable-SFR financial data 2005 - 2015

Chart 12 Free revenue by segment 2006 2015

Chart 13 Bouygues Telecom financial data 2005 2015

Chart 14 France Telecom wholesale broadband lines 2006 2015

Chart 15 Broadband subscribers by type and penetration 2003 2015

Chart 16 Internet users and penetration rate 2005 2015

Chart 17 IPTV subscribers, proportion of DSL base 2004 2015

Chart 18 Average monthly bill and ARPU - 2006 2015

Chart 19 Mobile subscribers (national) and penetration rate 2005 2014

Chart 20 Mobile voice traffic in minutes 2006 2015

Chart 21 Mobile operator market share 2005 2014

Chart 22 Prepaid and contract subscribers (national) 2005 2014

Chart 23 Data market revenue 2003 2014

Chart 24 Quarterly SMS traffic volume; SMS/user/month (national) 2004 - 2016

Chart 25 Mobile termination charges 2005 - 2013

Chart 26 Mobile roaming in revenue and traffic in minutes 2003 - 2015

Chart 27 Active 3G subscribers and annual change 2007 - 2015

Chart 28 Orange mobile subscribers (France) 2005 2015

Chart 29 Orange blended, contract, prepaid ARPU 2005 2015

Chart 30 Orange mobile customer acquisition costs 2007 - 2015

Chart 31 SFR subscribers 2006 - 2015

Chart 32 Bouygues Telecom financial data 2005 2015

Chart 33 MNO, MVNO subscribers (metropolitan) 2005 - 2015

Exhibit 1 EU The New Regulatory Framework (NRF)

Exhibit 2 Access and the local loop

Exhibit 3 Principal FttP and FttC (FttLA) deployments - 2016

Exhibit 4 Overview of digital media

Exhibit 5 3G licensees

Exhibit 6 Operators GPRS and GPRS/Wi-Fi launch dates

Exhibit 7 Operating MVNOs and network provider 2016

Chart 1 Telecom service investment 2002 2014

Chart 2 End-user traffic volume in minutes by sector 2002 2015

Chart 3 Proportion of telecom revenue by sector 2009 2015

Chart 4 End-user telecom market value by sector 2003 2015

Chart 5 Fixed lines subscriptions by type 2003 2015

Chart 6 Orange customers by sector (France) 2006 2015

Chart 7 Orange Group financial data 2008 2015

Chart 8 Orange (domestic) financial data 2007 2015

Chart 9 Orange retail and wholesale lines 2006 2015

Chart 10 Num�ricable-SFR subscribers 2006 - 2015

Chart 11 Num�ricable-SFR financial data 2005 - 2015

Chart 12 Free revenue by segment 2006 2015

Chart 13 Bouygues Telecom financial data 2005 2015

Chart 14 France Telecom wholesale broadband lines 2006 2015

Chart 15 Broadband subscribers by type and penetration 2003 2015

Chart 16 Internet users and penetration rate 2005 2015

Chart 17 IPTV subscribers, proportion of DSL base 2004 2015

Chart 18 Average monthly bill and ARPU - 2006 2015

Chart 19 Mobile subscribers (national) and penetration rate 2005 2014

Chart 20 Mobile voice traffic in minutes 2006 2015

Chart 21 Mobile operator market share 2005 2014

Chart 22 Prepaid and contract subscribers (national) 2005 2014

Chart 23 Data market revenue 2003 2014

Chart 24 Quarterly SMS traffic volume; SMS/user/month (national) 2004 - 2016

Chart 25 Mobile termination charges 2005 - 2013

Chart 26 Mobile roaming in revenue and traffic in minutes 2003 - 2015

Chart 27 Active 3G subscribers and annual change 2007 - 2015

Chart 28 Orange mobile subscribers (France) 2005 2015

Chart 29 Orange blended, contract, prepaid ARPU 2005 2015

Chart 30 Orange mobile customer acquisition costs 2007 - 2015

Chart 31 SFR subscribers 2006 - 2015

Chart 32 Bouygues Telecom financial data 2005 2015

Chart 33 MNO, MVNO subscribers (metropolitan) 2005 - 2015

Exhibit 1 EU The New Regulatory Framework (NRF)

Exhibit 2 Access and the local loop

Exhibit 3 Principal FttP and FttC (FttLA) deployments - 2016

Exhibit 4 Overview of digital media

Exhibit 5 3G licensees

Exhibit 6 Operators GPRS and GPRS/Wi-Fi launch dates

Exhibit 7 Operating MVNOs and network provider 2016

Table 1 Country statistics 2015 (e)

Table 2 Telecom revenue and investment statistics 2014

Table 3 Telephone network statistics 2015 (e)

Table 4 Internet user statistics 2015 (e)

Table 5 Broadband statistics 2015 (e)

Table 6 Mobile statistics 2015

Table 7 National telecommunications authorities

Table 8 Telecom service investment 2002 - 2014

Table 9 End-user traffic volume in minutes by sector 2002 - 2015

Table 10 End-user traffic growth by sector 2002 - 2015

Table 11 Proportion of telecom revenue by sector 2009 - 2015

Table 12 End-user telecom market value by sector 2003 - 2015

Table 13 End-user telecom market value annual change 2003 - 2015

Table 14 End-user monthly bill by service 2010 - 2015

Table 15 Fixed lines subscriptions by type 2003 - 2015

Table 16 Fixed-call termination charges 2008 - 2013

Table 17 Interconnect revenue 2007 - 2014

Table 18 Interconnect traffic 2007 - 2014

Table 19 Unbundled and bitstream lines 2009 - 2014

Table 20 Fixed numbers ported annually 2005 - 2015

Table 21 Indirect connections 2006 - 2015

Table 22 Annual change in carrier preselection usage 2002 - 2014

Table 23 Orange customers by sector (France) 2006 - 2015

Table 24 Orange retail voice lines 2007 - 2015

Table 25 Orange Group financial data by sector 2008 - 2015

Table 26 Orange (domestic) financial data 2007 - 2015

Table 27 Orange (domestic) telecom capex 2008 - 2015

Table 28 Orange retail and wholesale lines 2006 - 2015

Table 29 Num�ricable-SFR subscribers 2006 - 2015

Table 30 Num�ricable-SFR financial data 2005 - 2015

Table 31 Num�ricable-SFR telecom capex 2008 - 2015

Table 32 Free revenue by segment 2006 - 2015

Table 33 Free telecom capex 2007 2014

Table 34 Free DSL, LLU subscribers 2005 - 2014

Table 35 Free subscribers by sector 2011 - 2015

Table 36 Bouygues Telecom subscribers by sector 2005- 2015

Table 37 Bouygues Telecom financial data 2005 - 2015

Table 38 Fixed-lines in service 2011 - 2016

Table 39 Proportion of fixed lines by technology 2004 - 2015

Table 40 France Telecom wholesale broadband lines 2005 - 2015

Table 41 Internet access and device ownership by platform 1997 - 2015

Table 42 Internet revenue by access type 1998 - 2014

Table 43 Dial-up internet subscribers 2005 - 2016

Table 44 Dial-up internet traffic 2005 - 2014

Table 45 Broadband subscribers by type and penetration 2000 - 2015

Table 46 Superfast broadband eligible premises 2000 - 2015

Table 47 Superfast broadband connections 2014 - 2015

Table 48 Broadband penetration 2000 - 2016

Table 49 Broadband penetration by technology 2007 - 2014

Table 50 Historic - Internet users and penetration rate 1995 - 2004

Table 51 Internet users and penetration rate 2005 - 2015

Table 52 Historic - Percentage of households with internet access 1997 - 2004

Table 53 Percentage of households with internet access 2005 - 2015

Table 54 Forecast broadband subscribers 2016; 2018; 2021

Table 55 Unbundled and bitstream lines 2009 - 2015

Table 56 Cable modem subscribers 2000 - 2015

Table 57 Cable modem premises passed by data speed 2000 - 2015

Table 58 DSL subscribers 2000 - 2015

Table 59 Orange DSL subscribers 2005 - 2015

Table 60 Free revenue by business line 2006 - 2015

Table 61 Free broadband subscribers 2005 - 2015

Table 62 Free proportion unbundled subscribers 2005 - 2014

Table 63 Historic - SFR broadband subscribers 2004 - 2012

Table 64 Num�ricable-SFR broadband subscribers 2013 - 2015

Table 65 SFR broadband homes passed 2009 - 2015

Table 66 SFR revenue 2005 - 2015

Table 67 SFR annualised ARPU by broadband service 2013 - 2015

Table 68 Bouygues Telecom broadband subscribers 2010- 2015

Table 69 VDSL premises passed (30Mb/s) 2013 - 2015

Table 70 High-speed broadband lines, by data rate 2008 2015

Table 71 FttP equipped and passed buildings 2008 - 2015

Table 72 FttP subscribers 2013 - 2015

Table 73 Orange fibre subscribers 2006 - 2015

Table 74 Orange network used for through network sharing 2010 - 2015

Table 75 FttP premises connected through network sharing 2010 - 2015

Table 76 Orange satellite broadband subscribers 2008 - 2015

Table 77 IPTV subscribers, proportion of DSL base 2004 - 2015

Table 78 Orange IPTV/satellite subscribers 2005 - 2015

Table 79 Free broadband subscribers 2005 - 2015

Table 80 VoIP lines and traffic in minutes 2004 - 2015

Table 81 VoIP traffic as proportion to all traffic 2004 - 2015

Table 82 Orange VoIP and Livebox subscribers 2005 - 2015

Table 83 Proportion of TV reception by platform 2009 - 2014

Table 84 Canal+ Group revenue 2005 - 2015

Table 85 Canal + subscribers 2006 - 2015

Table 86 Mobile sector investment 2007 - 2016

Table 87 Mobile services revenue 1998 - 2016

Table 88 Average monthly bill, ARPU - 2006 - 2015

Table 89 Historic - Mobile subscribers (national, old format incl. M2M) and penetration rate 1999 - 2004

Table 90 Mobile subscribers (national, old format incl. M2M) and penetration rate 2005 - 2014

Table 91 Mobile subscribers (national) and penetration rate 2013 - 2017

Table 92 Mobile services traffic in minutes 1998 - 2016

Table 93 Mobile voice traffic in minutes 2006 - 2015

Table 94 Mobile operator market share 2005 - 2014

Table 95 Prepaid and contract subscribers (old format national, incl. M2M) 2005 2014

Table 96 Percentage of prepaid versus contract subscribers 1999 - 2015

Table 97 Prepaid and contract subscribers (national, excl. M2M) 2011 2017

Table 98 Data market revenue 2002 - 2014

Table 99 Data as proportion of mobile service revenue 2004 - 2015

Table 100 Historic - mobile services revenues by sector 2007 - 2012

Table 101 Mobile data traffic (TB) 2008 - 2016

Table 102 Average mobile data traffic per subscriber 2011 - 2015

Table 103 Average mobile data traffic per 3G/LTE subscriber 2011 - 2015

Table 104 SMS traffic volume (national) 2004 - 2016

Table 105 Annual SMS volume (national) 2003 - 2015

Table 106 Annual MMS volume 2000 - 2015

Table 107 Active mobile broadband subscribers 2007 - 2016

Table 108 Dedicated mobile broadband subscribers 2007 - 2016

Table 109 Forecast - mobile subscribers - 2016; 2018; 2021

Table 110 2.6GHz spectrum results Sep 2011

Table 111 Mobile termination charges 2005 - 2013

Table 112 Mobile interconnection revenue 2003 - 2014

Table 113 European roaming charges 2007 2016

Table 114 Mobile roaming in revenue and traffic in minutes 2003 - 2015

Table 115 European retail data roaming charges 2012 - 2014

Table 116 European wholesale voice and data roaming charges 2012 - 2014

Table 117 Annual mobile numbers ported 2004 2015

Table 118 2G base stations in service by operator February 2016

Table 119 3G base stations in service by operator February 2016

Table 120 Active 3G subscribers and proportion of total 2007 - 2015

Table 121 LTE base stations in service by operator February 2016

Table 122 Active LTE subscribers and proportion of total 2014 - 2015

Table 123 Orange mobile subscribers (France) 2005 - 2015

Table 124 Orange blended, contract, prepaid ARPU (Q4) 2005 - 2015

Table 125 Orange mobile consumer revenue 2005 - 2015

Table 126 Orange mobile customer churn 2003 2015

Table 127 Orange mobile customer acquisition costs 2007 - 2015

Table 128 SFR mobile annualised ARPU 2005 - 2015

Table 129 SFR revenue 2004 - 2013

Table 130 SFR annualised mobile ARPU 2005 - 2013

Table 131 SFR subscribers 2006 - 2015

Table 132 Free Mobile mobile subscribers 2012 - 2015

Table 133 Free Mobile mobile revenue 2012 - 2015

Table 134 Bouygues Telecom subscribers 2005 - 2015

Table 135 Bouygues Telecom mobile ARPU 2007 - 2015

Table 136 Bouygues Telecom financial data 2005 - 2015

Table 137 MNO and MVNO subscribers (metropolitan) 2005 - 2015

Table 138 MVNO market share (metropolitan) 2005 - 2015

Table 139 M2M cards in use 2011 - 2015

Table 140 Average monthly revenue from M2M cards 2011 - 2015

Table 141 Num�ricable-SFR M2M cards in use 2013 - 2015

Chart 1 Telecom service investment 2002 2014

Chart 2 End-user traffic volume in minutes by sector 2002 2015

Chart 3 Proportion of telecom revenue by sector 2009 2015

Chart 4 End-user telecom market value by sector 2003 2015

Chart 5 Fixed lines subscriptions by type 2003 2015

Chart 6 Orange customers by sector (France) 2006 2015

Chart 7 Orange Group financial data 2008 2015

Chart 8 Orange (domestic) financial data 2007 2015

Chart 9 Orange retail and wholesale lines 2006 2015

Chart 10 Num�ricable-SFR subscribers 2006 - 2015

Chart 11 Num�ricable-SFR financial data 2005 - 2015

Chart 12 Free revenue by segment 2006 2015

Chart 13 Bouygues Telecom financial data 2005 2015

Chart 14 France Telecom wholesale broadband lines 2006 2015

Chart 15 Broadband subscribers by type and penetration 2003 2015

Chart 16 Internet users and penetration rate 2005 2015

Chart 17 IPTV subscribers, proportion of DSL base 2004 2015

Chart 18 Average monthly bill and ARPU - 2006 2015

Chart 19 Mobile subscribers (national) and penetration rate 2005 2014

Chart 20 Mobile voice traffic in minutes 2006 2015

Chart 21 Mobile operator market share 2005 2014

Chart 22 Prepaid and contract subscribers (national) 2005 2014

Chart 23 Data market revenue 2003 2014

Chart 24 Quarterly SMS traffic volume; SMS/user/month (national) 2004 - 2016

Chart 25 Mobile termination charges 2005 - 2013

Chart 26 Mobile roaming in revenue and traffic in minutes 2003 - 2015

Chart 27 Active 3G subscribers and annual change 2007 - 2015

Chart 28 Orange mobile subscribers (France) 2005 2015

Chart 29 Orange blended, contract, prepaid ARPU 2005 2015

Chart 30 Orange mobile customer acquisition costs 2007 - 2015

Chart 31 SFR subscribers 2006 - 2015

Chart 32 Bouygues Telecom financial data 2005 2015

Chart 33 MNO, MVNO subscribers (metropolitan) 2005 - 2015

Exhibit 1 EU The New Regulatory Framework (NRF)

Exhibit 2 Access and the local loop

Exhibit 3 Principal FttP and FttC (FttLA) deployments - 2016

Exhibit 4 Overview of digital media

Exhibit 5 3G licensees

Exhibit 6 Operators GPRS and GPRS/Wi-Fi launch dates

Exhibit 7 Operating MVNOs and network provider 2016

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