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Indonesia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Indonesia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses


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Executive Summary

Mobile Market in Indonesia Continues its Strong Upward Trajectory

There has been considerable energy and turmoil in Indonesia’s telecom sector over the last decade or so. Growth, both in subscriber numbers and in revenues, has been strong and, more importantly, there are signs that the changes in the regulatory regime and operator restructuring are starting to have a positive effect on the industry. The mobile market has been especially positive. There was a good response to the launch o the more recent launch of 4G/LTE services.

Fixed broadband internet services, although still very much in their infancy, had become a very significant proportion (around 60%) of the fixed internet subscriber base. The ongoing effort to expand internet access around the country was looking as if it would be impeded by inferior telecommunications infrastructure. This has changed dramatically with the advent of mobile broadband services; the rapid roll-out of the wireless broadband, together with the increasing take up of smartphones, has totally changed the market. Indeed, the country has enormous potential as an online market, with the local population spending a lot of time on line.

Whilst broadband users has grown on back of a surge in mobile broadband subscriptions and smartphone sales, fixed internet connections remained relatively low, despite broadband development having accelerated. Fixed broadband penetration was still under 2% by 2016 and broadband household penetration was a low 5%.

Invigorated by the highly successful mobile segment on the back of increased competition in the marketplace, the country’s telecom industry has found a new dynamic. The all-important national backbone network is taking shape and on the service side the rapid increase in mobile broadband subscriptions and smartphone take up has been remarkable. However, there had been some signs that the government was hesitating in its efforts to restructure the industry.

The mobile market in Indonesia has experienced an exceptional run of boom years. At the same time the mobile operators have been busily positioning themselves as growth rates start to moderate and competition becomes more intense. Market leader Telkomsel continues to maintain a huge presence despite the increased pressure from the competition. To expand their respective customer bases and build market share, all the operators must offer competitive prices.

Indonesia’s mobile market has grown strongly in recent years, with the number of subscribers passing 320 million coming into 2016. Despite high penetration, there is still considerable opportunity for expansion in Indonesia’s mobile market when compared with some of its Asian neighbours.

With much happening that is positive, a range of structural and economic issues must also be confronted if the local telecom industry is to flourish and cope with the expanding market. For strong growth to continue, the sector must take advantage of the government’s regulatory changes and continue to find ways of attracting foreign capital into the market place. The crowded mobile operator market has at least started on the inevitable rationalisation process. As for the consumers, value-added services have become important as 4G/LTE services are being rolled out, underpinning the major shift to data in the marketplace. Industry consolidation is more likely to have a positive impact on the local telco sector as it will reduce the overcapacity in the market and bring more stability to data tariffs. High smartphone usage is in turn being driven by increased affordability of smartphones in the local market.

Key developments:

Indonesia’s economy continued its run of strong positive growth, with GDP increasing by 4%-6% in 2015/16.

The mobile market in Indonesia has been growing strongly, but at a more modest rate than previously (less than 10% annually).

The fixed line market (wireless and wireline) continues to suffer setbacks with a rapidly declining subscriber base.

Construction of the US$1.5 billion Palapa Ring optical fibre cable project is continuing.

Government initiative on national infrastructure to push fibre and 4G coverage nationwide.

Market leader Telkomsel was continuing to dominate the mobile market, with its mobile subscriber base of around 45% market share.

Having acquired rival operator Axis, by early 2015 Axiata had adopted a dual-brand strategy, promoting both XL and Axis equally.

Social networking continues to be very popular in Indonesia;

Investment in data centres has started to take off;

There are early signs of adoption of cloud computing by local industry;

Both Telkom and Indosat have been expanding the number of WiFi hotspots around the country;

Google has been actively involved in an Indonesian startup incubation program.

 

Companies mentioned in this report:

PT Telkom; PT Indosat; Bakrie Telecom (BTEL); Qatar Telecom (QTel); PT Satelindo; SingTel; ThaiCom. PT Telkomsel, Mobile-8, Smart Telecom, PT Bakrie Telecom SingTel, Temasek; PT Sarana Menara Nusantara; PT Tower Bersama.

1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Overview and Analysis

2.2 Market survey

2.3 Historical overview

2.4 Market analysis

3. Regulatory environment

3.1 Historic overview

3.1.1 Telecommunications Law 1989

3.1.2 Telecommunications Law 2000

3.1.3 Ministry of Communication and Informatics (MoCI)

3.1.4 Foreign ownership

3.1.5 Anti-monopoly case

3.2 Access

4. Fixed network market

4.1 Operator Statistics

4.2 PT Telkom Indonesia

4.2.1 Overview

4.2.2 Financials

4.2.3 Fixed-line operations

4.3 Indosat Ooredoo

5. Fixed network operators

5.1 Operator Statistics

5.2 PT Telkom Indonesia

5.2.1 Overview

5.2.2 Financials

5.2.3 Fixed-line operations

5.3 Indosat Ooredoo

6. Telecommunications infrastructure

6.1 Overview of the national telecom network

6.1.1 Telecom towers

6.2 New developments such as NGN, fibre networks etc

6.2.1 Palapa Ring Project

6.2.2 High-Speed Broadband (HSBB) project

6.2.3 TITO (Trade In Trade Off) Access Modernization Project

6.2.4 Other developments

6.3 International infrastructure

6.3.1 International gateway exchanges

6.3.2 Submarine cable networks

6.3.3 Satellite networks

6.4 Specific IT developments (data centres, cloud computing)

6.4.1 Data centres

6.4.2 Cloud services

6.5 Smart infrastructure

6.5.1 Smart cities

7. Broadband market

7.1 Introduction and statistical overview

7.1.1 Market Overview and Analysis

7.1.2 Broadband statistics

7.1.3 Forecasts broadband subscribers 2015; 2017; 2020

7.2 Broadband Service Providers

7.2.1 TelkomNet

7.2.2 First Media / LinkNet

7.2.3 MNC Kabel Mediacom

7.2.4 Biznet/max3

7.3 Other fixed broadband services

7.3.1 Fixed wireless (WiFi and WiMAX)

8. Digital media

8.1 Advertising

8.1.1 Taxing of Digital Transactions

8.2 Videostreaming / IPTV

8.2.1 Introduction

8.2.2 Major players

8.3 Social media

9. Digital economy

9.1 e-Commerce

9.2 E-Payments

9.3 e-Government

9.4 e-Health

9.5 e-Education

9.6 E-Books

9.7 Other digital services relevant to the country

9.7.1 Internet of Things (IoT)

9.7.2 Start-up Incubation Programs

9.7.3 Google's Project Loon

10. Mobile communications

10.1 Market Overview and analysis

10.2 Mobile statistics

10.2.1 General statistics

10.2.2 Mobile voice

10.2.3 Mobile data

10.2.4 Mobile broadband statistics

10.2.5 Forecasts

10.3 Regulatory issues

10.3.1 Overview (general laws and regulations)

10.3.2 Spectrum

10.3.3 MNP

10.4 Mobile infrastructure

10.4.1 Digital networks

10.4.2 Other infrastructure developments

10.4.3 IoT and M2M networks

10.5 Major mobile operators

10.5.1 XL Axiata

10.5.2 PT Telkomsel

10.5.3 Indosat Ooredoo

10.5.4 PT Hutchison 3 Indonesia

10.5.5 WLL Operators

10.5.6 PT SmartFren Telecom (SmartFren)

10.5.7 PT Bakrie Telecom (BTEL)

10.5.8 Sampoerna Telekomunikasi Indonesia (STI) / Ceria

10.5.9 Internux (Bolt!)

10.6 Mobile content and applications

10.6.1 m-TV

10.7 Mobile handsets

Table 1 Country statistics 2015

Table 2 Telephone network statistics 2015

Table 3 Broadband statistics 2015

Table 4 Mobile statistics 2015

Table 5 National telecommunications authorities

Table 6 Indonesia's real GDP growth rate 2006 - 2015

Table 7 Major fixed-line operators - subscribers 2010 - 2014

Table 8 Fixed lines subscribers and annual change by operator 2014

Table 9 PT Telkom's subscribers by segment 2014

Table 10 PT Telkom's capital expenditure (capex) 2008 - 2015

Table 11 PT Telkom revenue contribution by market segment 2014

Table 12 PT Telkom revenue contribution by market segment 2013

Table 13 PT Telkom's total fixed-line subscribers 2004 - 2014

Table 14 PT Telkom: - fixed lines in service wireline v. wireless - 2009 - 2014

Table 15 PT Telkom postpaid and prepaid fixed wireless subscribers 2012

Table 16 PT Telekom fixed wireless pre and postpaid ARPU 2004 2013

Table 17 PT Telkom's fixed broadband subscribers 2012 - 2014

Table 18 PT Telkom fixed wireless subscribers 2003 2014

Table 19 Major fixed-line operators - subscribers 2010 - 2014

Table 20 Fixed lines subscribers and annual change by operator 2014

Table 21 PT Telkom's subscribers by segment 2014

Table 22 PT Telkom's capital expenditure (capex) 2008 - 2015

Table 23 PT Telkom revenue contribution by market segment 2014

Table 24 PT Telkom revenue contribution by market segment 2013

Table 25 PT Telkom's total fixed-line subscribers 2004 - 2014

Table 26 PT Telkom: - fixed lines in service wireline v. wireless - 2009 - 2014

Table 27 PT Telkom postpaid and prepaid fixed wireless subscribers 2012

Table 28 PT Telekom fixed wireless pre and postpaid ARPU 2004 2013

Table 29 PT Telkom's fixed broadband subscribers 2012 - 2014

Table 30 PT Telkom fixed wireless subscribers 2003 2014

Table 31 Fixed broadband subscribers 2000 - 2015

Table 32 DSL subscribers 2001 - 2015

Table 33 Fixed broadband - subscribers and households - 2014

Table 34 Forecast of fixed broadband subscribers and penetration rates 2015; 2020

Table 35 PT Telkom's fixed broadband subscribers 2004 - 2014

Table 36 PT Telkom's mobile broadband subscribers 2011 - 2014

Table 37 Mobile subscribers 1995 - 2015

Table 38 Major mobile operators by System

Table 39 Mobile subscribers and market share by operator 2015

Table 40 Prepaid subscribers selected mobile operators 2014

Table 41 Smartphone users and penetration 2011 - 2015

Table 42 Mobile broadband subscribers 2009 - 2015

Table 43 Forecast of mobile subscribers and penetration rates 2015; 2020

Table 44 Frequency spectrum overview - major mobile operators December 2014

Table 45 Historical 3G mobile operators and subscribers 2013

Table 46 Fixed-wireless (WLL) subscribers 2003; 2007 - 2014

Table 47 Fixed-wireless (WLL) subscribers by operator 2013 - 2014

Table 48 XL Axiata mobile subscribers 2005 - 2015

Table 49 XL Axiata -mobile subscribers postpaid vs prepaid 2013 - 2015

Table 50 XL Axiata: blended ARPU 2012 2015

Table 51 XL Axiata: SMS volumes - 2013 2014

Table 52 Telkomsel mobile subscribers postpaid, prepaid and market share 1999 - 2015

Table 53 Telkomsel's mobile broadband subscribers 2011 - 2014

Table 54 Telkomsel subscribers postpaid and prepaid 2001 - 2014

Table 55 Telkomsel prepaid subscribers as proportion of total 2002; 2004; 2009 - 2014

Table 56 PT Indosat revenue and contribution by market segment 2014

Table 57 PT Indosat revenue contribution by market segment 2010 - 2014

Table 58 PT Indosat mobile subscribers 2005 - 2015

Table 59 PT Indosat postpaid and prepaid mobile subscribers 2014

Table 60 PT Indosat postpaid and prepaid mobile ARPU 2011 - 2014

Table 61 PT Indosat: 3G subscribers 2012 - 2013

Table 62 PT Indosat fixed wireless subscribers 2006 - 2014

Table 63 PT Indosat fixed wireless - prepaid and postpaid ARPU 2006 - 2013

Table 64 3 Indonesia subscribers 2007 - 2015

Table 65 3 Indonesia: 3G subscribers 2012 2013

Table 66 PT Telkom's fixed wireless subscribers 2003 - 2014

Table 67 PT Telkom fixed-line subscribers - wireless v. wireline 2013

Table 68 SmartFren subscribers 2010 - 2015

Table 69 Bakrie Telecom subscribers 2004 - 2014

Table 70 Bakrie Telecom postpaid and prepaid fixed wireless subscribers 2011 - 2014

Table 71 Bakrie Telecom - subscribers voice v. data March 2014

Table 72 Bakrie Telecom's pre and postpaid ARPU 2004 - 2014

Chart 1 - Fixed broadband subscribers and penetration - 2005 - 2015

Chart 2 - Mobile subscribers and penetration 2007 - 2015

Chart 3 - Mobile subscribers and market share by operator - 2015

Exhibit 1 PT Telkom major shareholder groups

Exhibit 2 Major shareholder categories in PT Telkom December 2014

Exhibit 3 PT Telkom major shareholder groups

Exhibit 4 Major shareholder categories in PT Telkom December 2014

Exhibit 5 Palapa Ring Project specification of rings

Exhibit 6 Indonesian satellites 2013

Exhibit 7 Major shareholders in PT Indosat

Chart 1 - Fixed broadband subscribers and penetration - 2005 - 2015

Chart 2 - Mobile subscribers and penetration 2007 - 2015

Chart 3 - Mobile subscribers and market share by operator - 2015

Exhibit 1 PT Telkom major shareholder groups

Exhibit 2 Major shareholder categories in PT Telkom December 2014

Exhibit 3 PT Telkom major shareholder groups

Exhibit 4 Major shareholder categories in PT Telkom December 2014

Exhibit 5 Palapa Ring Project specification of rings

Exhibit 6 Indonesian satellites 2013

Exhibit 7 Major shareholders in PT Indosat

Table 1 Country statistics 2015

Table 2 Telephone network statistics 2015

Table 3 Broadband statistics 2015

Table 4 Mobile statistics 2015

Table 5 National telecommunications authorities

Table 6 Indonesia's real GDP growth rate 2006 - 2015

Table 7 Major fixed-line operators - subscribers 2010 - 2014

Table 8 Fixed lines subscribers and annual change by operator 2014

Table 9 PT Telkom's subscribers by segment 2014

Table 10 PT Telkom's capital expenditure (capex) 2008 - 2015

Table 11 PT Telkom revenue contribution by market segment 2014

Table 12 PT Telkom revenue contribution by market segment 2013

Table 13 PT Telkom's total fixed-line subscribers 2004 - 2014

Table 14 PT Telkom: - fixed lines in service wireline v. wireless - 2009 - 2014

Table 15 PT Telkom postpaid and prepaid fixed wireless subscribers 2012

Table 16 PT Telekom fixed wireless pre and postpaid ARPU 2004 2013

Table 17 PT Telkom's fixed broadband subscribers 2012 - 2014

Table 18 PT Telkom fixed wireless subscribers 2003 2014

Table 19 Major fixed-line operators - subscribers 2010 - 2014

Table 20 Fixed lines subscribers and annual change by operator 2014

Table 21 PT Telkom's subscribers by segment 2014

Table 22 PT Telkom's capital expenditure (capex) 2008 - 2015

Table 23 PT Telkom revenue contribution by market segment 2014

Table 24 PT Telkom revenue contribution by market segment 2013

Table 25 PT Telkom's total fixed-line subscribers 2004 - 2014

Table 26 PT Telkom: - fixed lines in service wireline v. wireless - 2009 - 2014

Table 27 PT Telkom postpaid and prepaid fixed wireless subscribers 2012

Table 28 PT Telekom fixed wireless pre and postpaid ARPU 2004 2013

Table 29 PT Telkom's fixed broadband subscribers 2012 - 2014

Table 30 PT Telkom fixed wireless subscribers 2003 2014

Table 31 Fixed broadband subscribers 2000 - 2015

Table 32 DSL subscribers 2001 - 2015

Table 33 Fixed broadband - subscribers and households - 2014

Table 34 Forecast of fixed broadband subscribers and penetration rates 2015; 2020

Table 35 PT Telkom's fixed broadband subscribers 2004 - 2014

Table 36 PT Telkom's mobile broadband subscribers 2011 - 2014

Table 37 Mobile subscribers 1995 - 2015

Table 38 Major mobile operators by System

Table 39 Mobile subscribers and market share by operator 2015

Table 40 Prepaid subscribers selected mobile operators 2014

Table 41 Smartphone users and penetration 2011 - 2015

Table 42 Mobile broadband subscribers 2009 - 2015

Table 43 Forecast of mobile subscribers and penetration rates 2015; 2020

Table 44 Frequency spectrum overview - major mobile operators December 2014

Table 45 Historical 3G mobile operators and subscribers 2013

Table 46 Fixed-wireless (WLL) subscribers 2003; 2007 - 2014

Table 47 Fixed-wireless (WLL) subscribers by operator 2013 - 2014

Table 48 XL Axiata mobile subscribers 2005 - 2015

Table 49 XL Axiata -mobile subscribers postpaid vs prepaid 2013 - 2015

Table 50 XL Axiata: blended ARPU 2012 2015

Table 51 XL Axiata: SMS volumes - 2013 2014

Table 52 Telkomsel mobile subscribers postpaid, prepaid and market share 1999 - 2015

Table 53 Telkomsel's mobile broadband subscribers 2011 - 2014

Table 54 Telkomsel subscribers postpaid and prepaid 2001 - 2014

Table 55 Telkomsel prepaid subscribers as proportion of total 2002; 2004; 2009 - 2014

Table 56 PT Indosat revenue and contribution by market segment 2014

Table 57 PT Indosat revenue contribution by market segment 2010 - 2014

Table 58 PT Indosat mobile subscribers 2005 - 2015

Table 59 PT Indosat postpaid and prepaid mobile subscribers 2014

Table 60 PT Indosat postpaid and prepaid mobile ARPU 2011 - 2014

Table 61 PT Indosat: 3G subscribers 2012 - 2013

Table 62 PT Indosat fixed wireless subscribers 2006 - 2014

Table 63 PT Indosat fixed wireless - prepaid and postpaid ARPU 2006 - 2013

Table 64 3 Indonesia subscribers 2007 - 2015

Table 65 3 Indonesia: 3G subscribers 2012 2013

Table 66 PT Telkom's fixed wireless subscribers 2003 - 2014

Table 67 PT Telkom fixed-line subscribers - wireless v. wireline 2013

Table 68 SmartFren subscribers 2010 - 2015

Table 69 Bakrie Telecom subscribers 2004 - 2014

Table 70 Bakrie Telecom postpaid and prepaid fixed wireless subscribers 2011 - 2014

Table 71 Bakrie Telecom - subscribers voice v. data March 2014

Table 72 Bakrie Telecom's pre and postpaid ARPU 2004 - 2014

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PT Telkom, PT Indosat, Bakrie Telecom (BTEL), Qatar Telecom (QTel), PT Satelindo, SingTel, ThaiCom. PT Telkomsel, Mobile-8, Smart Telecom, PT Bakrie Telecom SingTel, Temasek, PT Sarana Menara Nusantara, PT Tower Bersama.


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