Morocco-Telecoms, Mobile, Broadband and Digital Media-Statistics and Analyses

Morocco-Telecoms, Mobile, Broadband and Digital Media-Statistics and Analyses


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Executive Summary

Moroccan government progresses with telecom projects to carry it through to 2022

Morocco retains one of the most advanced telecommunications markets in Africa, featuring a majority-privatised, profitable incumbent telco in Maroc Telecom and three fixed and mobile network operators. Maroc Telecom has undergone a strategic review following its acquisition of Etisalat’s mobile businesses in several markets in the region. These additional international markets are providing a welcome boost to the company’s overall revenue. A key regional player, Orange Group, has become a majority stakeholder in the telco Médi Telecom, which is in the process of being rebranded as Orange Morocco.

The country also has one of the highest mobile penetration rates in the region as well as some of the lowest prices for broadband internet access, despite there being relatively little competition in the fixed-line broadband sector. Competition in the provision of DSL services intensified during 2016 following the launch of services by other players, including Orange Morocco which is committed to investing in a range of bundled service offerings during the next few years.

To accommodate growing voice and internet traffic operators have upgraded their fibre optic national backbone networks and international connectivity. In combination with upgraded fibre backhaul, expanding LTE services have facilitated the take-up of mobile broadband in regional areas, and so contributed to the governments aims as drawn up in its National Broadband Plan through to 2022. Licence conditions will ensure that LTE covers at least 65% of the population by 2020. This infrastructure, and anticipated subscriber take-up, will further consolidate the dominance in mobile players in the broadband sector. Indeed, mobile internet accounts for about 92% of all internet connections, leaving Maroc Telecom’s DSL service with most of the remaining market. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data.

To accommodate the increasing amount of internet traffic, fibre optic national backbone networks and international connectivity are being expanded. A National Broadband Plan was launched in 2012, aiming to provide fixed or mobile broadband access to the entire population by 2022.

This report contains an overview and analysis of Morocco’s telecoms sector, including updated statistics, assessments of recent regulatory measures, details on licensing regimes and spectrum auctions, and profiles of the major players.

Key developments:

Regulator awards LTE spectrum to the three MNOs at auction;

MNP process amended to hasten number portings;

Maroc Telecom launches LTE-A services;

Méditel rebranding as Orange Morocco;

Etisalat sells its West African mobile operations to Maroc Telecom for €650 million;

New SIM card registration regulations take effect;

Government progresses with several telecom projects to carry it through to 2022;

Maroc Telecom designated as having SMP in several market areas;

Satellite telecom licenses awarded;

New cable connecting Mali and Morocco is lit;

Amendment to Telecommunications Act aimed at giving greater powers to the regulator;

National Broadband Plan making progress;

Maroc Telecom launches 100Mb/s FttP service in several major cities;

Minister of Industry issues decree defending regulator’s ban on VoIP services;

Maroc Telecom launches subscription VoD service;

Regulator endeavours to enforce LLU tariffs and provisions on Marco Telecom to open up the DSL market to competitors;

Mobile broadband captures 92% of the internet market;

Report includes the regulator’s market data to June 2016, telcos’ financial and operating data to Q3 2016, recent market developments.

Companies mentioned in this report:

Maroc Telecom (Menara, IAM), Médi Telecom (Méditel), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Maroc Telecom, Orange Group, Vivendi, Zain



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1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Recent developments

2.2 Historical overview

2.3 Government support

2.4 E-government

3. Regulatory environment

3.1 Telecommunications Law 1997

3.1.1 Telecom law amendments 2002

3.1.2 Telecom law amendments 2014

3.2 Law 55-01 of 2004

3.3 Regulatory authority

3.4 Universal service

3.4.1 Universal Service Fund (USF)

3.5 Telecom sector liberalisation

3.6 Privatisation

3.7 Interconnection

3.8 Number Portability (NP)

3.9 Unbundled Local Loop (ULL)

4. Fixed network operators

4.1 Overview

4.2 Maroc Telecom (MT)

4.2.1 International expansion

4.2.2 Public call offices (teleboutiques)

4.3 Medi Telecom (Meditel)

4.3.1 Network infrastructure, services

4.3.2 Financial results

4.4 Inwi (formerly Wana, Maroc Connect)

5. Telecommunications infrastructure

5.1 Overview of the national telecoms network

5.2 The MARWAN network

5.3 Internet Exchange Points (IXPs)

5.4 International infrastructure

5.4.1 Submarine fibre

5.4.2 Terrestrial fibre and microwave

5.4.3 Satellite

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Broadband statistics

6.2 Digital Subscriber Line (DSL) networks

6.3 Fibre-to-the-Premises (FttP) networks

6.4 Other fixed broadband services

6.4.1 Satellite broadband

6.4.2 Broadband over Powerlines (BPL)

6.4.3 Wireless broadband

7. Digital media

7.1 Videostreaming

7.2 Communications-VoIP

8. Digital economy

8.1 E-commerce

8.2 E-learning

9. Mobile communications

9.1 Market analysis

9.2 Mobile statistics

9.2.1 General statistics

9.2.2 Mobile voice

9.2.3 Mobile data

9.2.4 Mobile broadband

9.3 Regulatory issues

9.3.1 SIM card registration

9.3.2 Licensing

9.3.3 Mobile Number Portability (MNP)

9.4 Mobile infrastructure

9.4.1 Analogue networks

9.4.2 Digital networks

9.4.3 Other infrastructure developments

9.5 Major mobile operators

9.5.1 Itissalatt Al-Maghrib (IAM, Maroc Telecom)

9.5.2 Medi Telecom (Meditel)

9.5.3 Inwi (Wana)

9.6 Mobile content and applications

9.6.1 Mobile payments, m-banking

9.6.2 TETRA (Terrestrial Trunked Radio)

9.6.3 Mobile TV

9.6.4 Satellite mobile

9.7 Handset market

Chart 1 Maroc Telecom subscribers (Morocco) 2011 2016

Chart 2 Maroc Telecom revenue 2008 2016

Chart 3 Fixed and fixed-wireless lines in service and teledensity in Morocco 2002-2017

Chart 4 Internet users and penetration rate in Morocco 2000 2017

Chart 5 Internet subscribers and penetration 2004 2017

Chart 6 Internet subscribers, DSL and total 2003 2017

Chart 7 Mobile subscribers and penetration rate 2005-2017

Exhibit 1 Analysis of Maroc Telecom's fixed-line rollercoaster ride

Table 1 Country statistics Morocco 2016 (e)

Table 2 Fixed network statistics 2016 (e)

Table 3 Internet provider statistics 2016

Table 4 Internet and social media statistics 2016 (e)

Table 5 Mobile statistics 2016 (e)

Table 6 National telecommunications authority

Table 7 Fixed-line market share by provider 2013-2016

Table 8 Maroc Telecom subscribers (Morocco) 2011-2016

Table 9 Maroc Telecom financial results 2008-2016

Table 10 Payphones in service 2004-2016

Table 11 Meditel revenue () 2015-2016

Table 12 Fixed and fixed-wireless lines in service 2000-2016

Table 13 Fixed and fixed-wireless teledensity 2000-2017

Table 14 Fixed-line voice traffic 2013-2016

Table 15 Average fixed-line voice traffic 2013-2016

Table 16 Average revenue per fixed voice subscriber 2012-2016

Table 17 International internet bandwidth 1999-2015

Table 18 Internet users and penetration rate in Morocco 2000-2017

Table 19 Dial-up internet subscribers 2004-2016

Table 20 Internet subscribers and penetration 2003-2017

Table 21 Market share of mobile internet subscribers by ISP 2012-2016

Table 22 Market share of overall internet subscribers by ISP 2012-2016

Table 23 Average revenue per internet subscriber 2012-2016

Table 24 Fixed-line broadband (DSL) subscribers 2003-2017

Table 25 Distribution of ADSL access in Morocco by speed 2012-2016

Table 26 Internet subscriber market share: DSL and mobile 2009-2016

Table 27 Maroc Telecom internet subscribers by access technology 2003-2016

Table 28 Historic-Mobile subscribers and penetration rate 2000-2009

Table 29 Mobile subscribers and penetration rate 2010-2017

Table 30 Multiple SIM card use among mobile subscribers 20012-2014

Table 31 Prepaid and contract subscribers 2012-2016

Table 32 Proportion of prepaid and contract subscribers to total 2012-2016

Table 33 Average price per minute for mobile services 2012-2016

Table 34 Average mobile traffic per subscriber 2012-2015

Table 35 Mobile network voice traffic 2005-2016

Table 36 SMS traffic 2005-2016

Table 37 Average SMS cost 2012-2013

Table 38 Mobile internet connections 2011-2016

Table 39 Market share of mobile internet subscribers by ISP 2015-2016

Table 40 Maroc Telecom mobile subscribers and market share 2002-2016

Table 41 Maroc Telecom mobile subscribers, 2G and 3G 2012-2016

Table 42 Maroc Telecom ARPU, churn rate 2003-2016

Table 43 Maroc Telecom domestic mobile revenue 2005-2016

Table 44 Meditel mobile subscribers and market share 2002-2016

Table 45 Meditel mobile revenue 2015-2016

Table 46 Wana mobile subscribers and market share 2011-2016

Table 47 Smartphone penetration 2012-2015

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Maroc Telecom (Menara, IAM), Mé,di Telecom (Mé,ditel), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Maroc Telecom, Orange Group, Vivendi, Zain

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Africa, Morocco

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