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New Zealand - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

New Zealand - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses


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Executive Summary

New Zealand's Ultra-Fast Broadband network approaches half-way point

New Zealand's telecom sector is being transformed by the continuing deployment of the key national infrastructure, the UFB. This ambitious undertaking is fundamental to the country's broadband landscape, and is underpinning the emerging digital economy as well as the burgeoning digital media sector. As the overall market is being bolstered by the fixed-line and mobile broadband segments, the fixed-line voice market (voice calls and local access) continues to lose overall share of telecom services revenue.

The uptake of mobile broadband is supported by the expansion of mobile technologies based on LTE and by the Rural Broadband Initiative rollout which is adding a large number of mobile cells to new or underserved areas. A February 2016 survey showed that New Zealand retains the second highest overall LTE data speed, behind Singapore. There have been considerable gains made in LTE services, with effective competition between Spark, Vodafone NZ and 2degrees. All three now also operate in the fixed-line sector, thus supporting their bundled services strategies.

UFB is scheduled to be completed by 2020, and by early 2016 about 540,000 premises had been connected. This infrastructure will enable the residential and business segments to make far better use of the potential for IP-delivered services and content, and will help the country maintain its position at the forefront of the digital future.

This report provides analyses of the New Zealand telecoms market. It covers the mobile voice and data sectors, including operating and financial statistics for the three MNOs as well as an assessment of their strategies as they exploit their presence in the fixed-line market to compete more effectively. The report also reviews the digital economy and digital media markets, includes a snapshot of social media usage, as well as updates and data on e-government, e-health and e-learning developments.

Key developments:

2015 Spark pays $9 million for a 70MHz block of spectrum in the 2.3GHz band;

Vodafone New Zealand commercialises dual-band CA LTE service;

Spark and Vodafone deploy 700MHz LTE wireless broadband in rural areas;

2degrees acquires Snap to enter the fixed-line market;

Vodafone begins upgrade to DOCSIS3.1 technology;

Orcon sold to CallPlus;

ComCom increases price for UCLL and UBA access;

ComCom sets the Telecommunications Development Levy for 2014/15;

VideoEzy closes on-demand videostreaming platform;

Report update includes Statistics New Zealand data to June 2015, telcos' financial and operating results to H12016, regulator's market updates, recent market developments.

Companies mentioned in this report:

Spark New Zealand, Chorus, Vodafone, 2degrees, TelstraClear, Orcon, Snap, CallPlus, Paymark, Trade Me, TVNZ, Fairfax, Groupon, Ziln TV, CityLink, Vector, Fyx, NOW, Airnet, WorldxChange Communications, Maxnet, Vocus, Skinny, Clear Mobitel, Black+White, Compass, Gemalto.

1. Key statistics

1.1 Market analysis

2. Regulatory overview

2.1 Overview

2.2 UBA, UCLL, LLU and UBS access market developments

2.2.1 Determination on wholesale services

2.2.2 Minor changes post Spark and Chorus demerger

2.3 Mobile regulation developments

2.3.1 Mobile Termination Rates (MTRs)

2.3.2 Micropayments using PayforitNZ approved

2.4 Analogue Switchover (ASO)

2.5 Telecommunications Service Obligations (Kiwi Share)

2.5.1 Background

2.5.2 Telecommunications Development Levy - 2010 - 2017

2.6 Telecommunications Relay Service (TRS)

2.6.1 Overview

2.6.2 Cost of the TRS

2.7 Telecommunications Dispute Resolution (TDR)

2.7.1 Scheme overview

2.8 Number Portability (NP)

3. Fixed telecoms infrastructure

3.1 Fixed-line voice market

3.2 Smaller players

3.2.1 CallPlus

3.2.2 M2 NZ Limited

3.2.3 Black+White

3.3 International infrastructure

3.4 UFB and RBI

3.4.1 Background information

3.4.2 Deployment developments

3.4.3 New networks adding financial value to the economy

3.5 Spark Joint Venture with Vocus

3.6 Rural Broadband Initiative (RBI)

3.6.1 Funding and usage

3.6.2 Statistical overview of the RBI rollout

3.7 Smart infrastructure

3.7.1 Smart grids

3.7.2 Internet of Things (IoT)

4. Major Operators

4.1 Chorus Limited

4.1.1 Company information

4.1.2 Financial results

4.1.3 Operational results

4.1.4 Company services

4.1.5 Background information on Chorus and the UFB rollout

4.1.6 Company history

4.2 Spark New Zealand

4.2.1 Company overview

4.2.2 Financial results

4.2.3 Operational statistics

4.2.4 Company divisions

4.2.5 Products and services

4.2.6 Subsidiary and associate companies

4.2.7 Environmental developments

4.2.8 Company history

4.3 Vodafone New Zealand

4.3.1 Company overview

4.3.2 Global and Oceania operations

4.3.3 Company analysis

4.3.4 The networks

4.3.5 Products and services

4.3.6 Wholesale, roaming and partnerships

4.3.7 Financial results

4.3.8 Operating results

4.3.9 Company history

5. The Fixed Broadband Market

5.1 Introduction and statistical overview

5.1.1 Market analysis

5.1.2 Wholesale pricing

5.1.3 Broadband statistics

5.2 Hybrid Fibre Coax (HFC) networks

5.2.1 Vodafone NZ

5.3 Digital Subscriber Line (DSL) networks

5.3.1 VDSL

5.3.2 ISP surveys - Statistics New Zealand

5.3.3 CallPlus

5.3.4 ICONZ-Webvisions

5.3.5 Maxnet

5.3.6 NOW (previously Airnet)

5.3.7 Orcon Internet

5.3.8 2degrees (Snap Internet)

5.3.9 Spark New Zealand

5.3.10 Voyager Internet

5.3.11 WorldxChange (WxC)

5.4 Fibre-to-the-Premises (FttP)

5.5 Other fixed broadband services

5.5.1 Wi-Fi

5.5.2 WiMAX

5.5.3 Satellite broadband

6. Mobile Communications

6.1 Market analysis

6.2 Mobile statistics

6.2.1 General statistics

6.2.2 Revenue analysis

6.2.3 Mobile revenue statistics

6.2.4 Mobile data

6.2.5 Mobile broadband

6.3 Regulatory issues

6.3.1 Spectrum

6.3.2 Number Portability (NP)

6.3.3 International Mobile Roaming (IMR)

6.4 Mobile infrastructure

6.4.1 Digital networks

6.4.2 Long-term-Evolution (LTE)

6.4.3 Other infrastructure developments

6.5 Major mobile operators

6.5.1 Spark Mobile

6.5.2 Vodafone New Zealand

6.5.3 2degrees Mobile

6.6 Mobile Virtual Network Operators (MVNOs)

6.7 Mobile content and applications

6.7.1 NFC payments

6.7.2 Joint venture for Trusted Service Manager (TSM)

6.7.3 M-health

6.8 Mobile handsets

7. Digital Economy

7.1 Market overview

7.2 E-commerce

7.2.1 Daily-deal coupons

7.2.2 Trade Me

7.2.3 Global newcomers to e-commerce in New Zealand

7.2.4 Online music

7.3 E-health

7.3.1 Personal health care records

7.4 E-learning

7.4.1 Network for learning

7.5 E-government

8. Digital Media

8.1 Videostreaming

8.1.1 Quickflix

8.1.2 Lightbox TV

8.1.3 TVNZ

8.1.4 Ziln TV

8.1.5 TiVo

8.2 Mobile TV

8.2.1 Vodafone

8.2.2 Spark NZ

8.3 Communications: VoIP

8.3.1 Spark

8.4 Social networking

8.4.1 Usage and statistics

 

Table 1 - Country statistics - 2015 (e)

Table 2 - Telecom services revenue and investment statistics - 2008 - 2014

Table 3 - Telephone network statistics - 2015 (e)

Table 4 - Internet statistics - 2015 (e)

Table 5 - Broadband statistics - 2015 (Jun)

Table 6 - Mobile statistics - 2015 (e)

Table 7 - Telecom investment by sector - 2006 - 2014

Table 8 - Local access lines by sector - 2006 - 2015

Table 9 - Regulated UCLL and UBA pricing - 2010 - 2012; 2014 - 2015

Table 10 - Spark and Vodafone network termination rates (Cents per minute) - 2011 - 2014

Exhibit 3 - ASO timetable

Table 11 - Annual cost of TDL - 2010 - 2017

Table 12 - Sprint payments from TRS/TSO - 2004 - 2014

Table 13 - Local access lines and local service and calling revenues - 2002 - 2016

Table 14 - Fixed-line voice traffic use per connection - 2008 - 2016

Table 15 - Fixed-line voice traffic use per connection - 2008 - 2016

Table 16 - Fixed-line retail revenue - 2006 - 2016

Table 17 - Chorus key financial operating results - 2009 - 2016

Table 18 - Chorus operating revenue by segment - 2012 - 2016

Table 19 - Chorus copper, UFB and RBI capex - 2012 - 2016

Table 20 - Chorus fixed line connections - 2012 - 2015

Table 21 - Chorus broadband connections - 2012 - 2015

Table 22 - Chorus VDSL broadband connections - 2012 - 2015

Table 23 - Spark key financial operating highlights - 2009 - 2016

Table 24 - Spark key financial operating highlights by annual change - 2009 - 2016

Table 25 - Spark revenue by service division - 2011 - 2014

Table 26 - Spark revenue by service division - 2011 - 2016

Table 27 - Spark expenses - 2010 - 2016

Table 28 - Spark capital expenditure - 1999 - 2016

Table 29 - Fixed lines in operation by division - 2008 - 2016

Table 30 - Annual change in fixed lines by division - 2009 - 2015

Table 31 - Spark Digital revenue by type -line subscribers by type - 2010 - 2015

Table 32 - Spark Digital fixed-line subscribers by type - 2011 - 2015

Table 33 - Spark mobile monthly ARPU - pre/postpaid voice and data - 2009 - 2016

Table 34 - Annual change in monthly ARPU by market sector - 2010 - 2016

Table 35 - Spark HMB fixed lines - 2010 - 2015

Table 36 - Historic - Vodafone NZ revenue and annual change - 1996 - 2004

Table 37 - Vodafone NZ revenue and annual change - 2005 - 2015

Table 38 - Vodafone NZ annual profit/loss - 2003 - 2015

Table 39 - Historic - Vodafone subscriber statistics - 1998 - 2009

Table 40 - Vodafone subscriber statistics - 2010 - 2015

Table 41 - Vodafone prepaid versus postpaid subscribers - 2006 - 2015

Table 42 - Vodafone fixed-line broadband subscribers - 2011 - 2015

Table 43 - Wholesale broadband lines (excl. Spark) - 2006 - 2014

Table 44 - Unbundled broadband lines - 2008 - 2014

Table 45 - Fixed-broadband penetration by access method - 2007 - 2015

Table 46 - Internet users and subscribers - 2000 - 2015

Table 47 - Fixed-broadband subscribers - 2006 - 2016

Table 48 - Dial-up internet subscribers - 2011 - 2016

Table 49 - Average data consumption- 2011 - 2016

Table 50 - DSL, cable and fibre broadband subscribers - 2011 - 2016

Table 51 - Market share of broadband connections by technology - 2011 - 2016

Table 52 - Broadband penetration - wireless versus fixed-line access - 2005 - 2015

Table 53 - Proportion of broadband subscriptions by data rate - 2011 - 2015

Table 54 - Fixed-broadband connections by data cap (per month) - 2010 - 2015

Table 55 - Fixed-broadband connections by data cap (per month) - 2011 - 2015

Table 56 - Vodafone NZ fixed broadband subscribers - 2012 - 2015

Table 57 - ISP share of broadband subscribers - 2012 - 2014

Table 58 - Internet subscribers by market segment - 2006 - 2015

Table 59 - Market share of ISPs by size - 2007 - 2015

Table 60 - ISPs in service - 2011 - 2015

Table 61 - Spark broadband subscribers (retail and wholesale) - 2011 - 2015

Table 62 - Wireless broadband subscribers - 2011 - 2016

Table 63 - Fixed wireless broadband penetration - 2005 - 2015

Table 64 - Mobile handset internet connections - 2011 - 2015

Table 65 - Woosh Wireless subscribers - 2005 - 2013

Table 66 - Woosh Wireless key financial results overview (historic) - 2004 - 2011

Table 67 - Woosh Wireless capex versus opex - 2009 - 2011

Table 68 - Zenbu subscribers, Wi-Fi zones and data throughput - 2007 - 2012; 2016

Table 69 - Mobile data traffic - 2010 - 2017

Table 70 - Mobile data use per connection - 2010 - 2016

Table 71 - Mobile voice traffic - 2006 - 2016

Table 72 - Mobile voice traffic use per connection - 2006 - 2016

Table 73 - Mobile subscribers, annual change and penetration rate - 2001 - 2016

Table 74 - Annual change in mobile subscribers per major operator - 2002 - 2013

Table 75 - Historic - Market share of mobile subscribers per operator - 1995 - 2004

Table 76 - Market share of mobile subscribers per operator - 2005 - 2015

Table 77 - Spark prepaid versus postpaid subscribers - 2005 - 2015

Table 78 - Vodafone prepaid versus postpaid subscribers - 2005 - 2015

Table 79 - Spark and Vodafone network termination rates - 2009 - 2014

Table 80 - Mobile market revenue - 2006 - 2016

Table 81 - Mobile market revenue by MNO (historic) - 1997 - 2007

Table 82 - Annual change in mobile market revenue by MNO (historic) - 1998 - 2007

Table 83 - SMS messages sent - 2009 - 2016

Table 84 - SMS revenue - 2009 - 2015

Table 85 - Mobile broadband revenue - 2009 - 2014

Table 86 - Mobile broadband traffic - 2010 - 2016

Table 87 - Mobile broadband subscribers - 2011 - 2016

Table 88 - Spark mobile service revenue - 2009 - 2016

Table 89 - Spark mobile subscribers - 2001 - 2015

Table 90 - Spark mobile ARPU - 2012 - 2016

Table 91 - Vodafone mobile subscribers - 2007 - 2015

Table 92 - Vodafone company revenue - 2012 - 2015

Table 93 - 2degrees mobile subscribers - 2009 - 2014

Table 94 - 2degrees key financial performance figures - 2008 - 2014

Table 95 - E-commerce revenue - 2013 -2015

Table 96 - Estimated New Zealand population shopping online - 2008 - 2015

Table 97 - VoIP subscribers - 2014 - 2016

Table 98 - Overview of Facebook users in New Zealand - 2009 - 2015

Chart 1 - Overview of key telecoms subscribers by sector - 2006 - 2015

Chart 2 - Overview of fixed access lines - 2006 - 2016

Chart 3- Chorus key financial operating results - 2009 - 2016

Chart 4 - Overview of Spark key financial operating highlights - 2009 - 2016

Chart 5 - Overview of Spark revenue by main service divisions - 2011 - 2016

Chart 6 - Overview of fixed lines in operation by division - 2012 - 2015

Chart 7 - Spark Digital revenue by type -line subscribers by type - 2010 - 2015

Chart 8 - Overview of Spark pre/postpaid voice, data mobile monthly ARPU - 2009 - 2016

Chart 9 - Overview of Vodafone NZ revenue and annual change - 2005 - 2015

Chart 10 - Overview of Vodafone NZ subscribers and annual change - 2005 - 2015

Chart 11 - Overview of Vodafone NZ prepaid versus postpaid subscribers - 2006 - 2015

Chart 12 - Internet users and subscribers - 2000 - 2015

Chart 13 - Market share of ISPs by market size - 2007 - 2015

Chart 14 - Overview of Spark broadband subscribers - 2011 - 2015

Chart 15 - Mobile subscribers, annual change and penetration rate - 2005 - 2016

Chart 16 - Overview of mobile market share by major operator - 2005 - 2015

Chart 17 - Spark mobile ARPU - 2012 - 2016

Chart 18 - Overview of 2degrees key financial performance indicators - 2008 - 2014

Exhibit 1 - UBA services background information

Exhibit 2 - Regulatory timeline - scheduled UBA and other services launch by service variant

Exhibit 4 - Liable operators for the TDL levy

Exhibit 5 - The 33 UFB regions by UFB LFC deployment company

Exhibit 6 - Chorus Limited at a glance

Exhibit 7 - Overview of Spark New Zealand initial demerger details

Exhibit 8 - Spark and the roadside cabinet program - a brief overview

Exhibit 9 - Spark New Zealand at a glance including key highlights

Exhibit 10 - Spark's five-year strategic plan historic overview

Exhibit 11 - Overview of the operational separation strategy

Exhibit 12 - The Internet Protocol/Multiprotocol Label switched network

Exhibit 13 - Overview of subsidiary companies

Exhibit 14 - Overview of associate companies

Exhibit 15 - Vodafone New Zealand at a glance

Exhibit 16 - Background on Vodafone UFB / RBI

Exhibit 17 - Orcon company acquisitions - 2000 - 2010

Exhibit 18 - Compass Communications - brief company history

Exhibit 19 - Background information on IPSTAR deployment in New Zealand

Exhibit 20 - Overview of licensed versus unlicensed spectrum

Exhibit 21 - Overview of managed spectrum parks

Exhibit 22 - Frequencies of mobile network operators in Australia and New Zealand - 2016

Exhibit 23 - Brief history timeline of e-government strategies in New Zealand

Exhibit 24 - Previous government initiatives (historic) - Digital Strategy 2.0

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Spark New Zealand, Chorus, Vodafone, 2degrees, TelstraClear, Orcon, Snap, CallPlus, Paymark, Trade Me, TVNZ, Fairfax, Groupon, Ziln TV, CityLink, Vector, Fyx, NOW, Airnet, WorldxChange Communications, Maxnet, Vocus, Skinny, Clear Mobitel, Black+White, Compass, Gemalto.


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