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Tanzania - Telecoms, Mobile and Broadband - Statistics and Analyses

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The government has actively embraced competition in the telecom market and has encouraged the private sector despite it having retaken control of the incumbent telco TTC (formerly TTCL) in June 2016. In June 2019 it also secured an additional 9% stake in Airtel Tanzania following a protracted legal dispute.

Foreign participation has also been encouraged to promote economic growth and social development. Policy reforms have led to the telecom sector becoming among the most liberal in Africa.

Tanzania only has one fixed-line operator, the incumbent TTC, after the small second operator stopped providing fixed services. There are also seven mobile service providers, with four additional players licensed under a new converged regulatory regime. Mobile penetration has reached 90% by March 2019. In recent years a price war among these players has adversely affected the smaller operators, which have suffered from customer churn.

The converged licensing regime has brought many new players into the market. The liberalisation of Voice-over-Internet Protocol (VoIP) telephony as well as the introduction of third and fourth generation (3G, LTE) mobile services and wireless broadband networks has boosting the internet sector which has been otherwise hampered by the low level of development of the traditional fixed-line network.

Following the launch of mobile broadband services, the mobile network operators have become the leading internet service providers. Operators are hoping for revenue growth in the mobile data services market, given that the voice market is almost entirely prepaid and voice ARPU continues to fall. To this end they have invested in network upgrades. A fast-developing source of revenue is from mobile money transfer and m-banking services.

The landing of the first fibre optic international submarine cables in the country in recent years has revolutionised the market which up to that point entirely depended on expensive satellite connections. In parallel, the government is working on the later phases of a national fibre backbone network aimed at connecting population centres around the country.

The government has become more determined to manage the telecom sector more effectively. It has cracked down on counterfeit smartphones, which were thought to account for up to 30% of devices in circulation at the start of the campaign, while in early 2016 the telecom regulator's board was dismissed after it had failed to update the Telecommunications Traffic Monitoring System (TTMS). This system was expected to deliver up to TZS400 billion to the government annually. In late 2016 a new tax collection system was launched to help generate revenue from telecom services.

The government in September 2017 completed a long-term process to reacquire the incumbent, buying out the 35% stake owned by Bharti Airtel. The company was reformed as the TTC in January 2018, with a mandate to develop telecom services and manage infrastructure.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

Bharti Airtel completes transfer of shares in Airtel Tanzania to the state;

New MTRs agreed to 2022;

Tigo Pesa receives the GSMA Mobile Money Certification;

Halotel Tanzania launches HaloPesa m-banking service;

TTC extends LTE-A service, launches investment program for its FttP project;

Regulator launches biometric SIM card registration scheme;

TTC seeks TZS1.77 trillion over five years to upgrade networks and gain market share;

Government allocates TZS17.5 billion to improve rural telecom infrastructure;

Report update includes regulator's market data to March 2019, operator data to Q1 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

Tanzania Telecommunications Corporation (TTC); Zanzibar Telecommunications Corporation (Zantel); Vodacom Tanzania; Bharti Airtel (Zain); Millicom (Tigo); Benson Informatics Limited (BOL); Sasatel (Dovetel); Africa Online; Raha.com; Tele2; Alink; SatCom Networks; SimbaNet; Afsat; Cats-Net.

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Table Of Content

Scope

1 Key statistics

2 Country overview

3 COVID-19 and its impact on the telecom sector

3.1 Economic considerations and responses

3.2 Mobile devices

3.3 Subscribers

3.4 Infrastructure

4 Telecommunications market

4.1 Market analysis

5 Regional African Market Comparison

5.1 TMI vs GDP

5.2 Mobile and mobile broadband

5.3 Fixed and mobile broadband

6 Regulatory environment

6.1 Regulatory authority

6.2 National Telecommunications Policy 1997

6.3 National ICT Policy

6.4 Regulatory overhaul

6.5 Electronic and Postal Communication Act 2010

6.6 Electronic and Postal Communications Regulations 2018

6.7 Telecom sector liberalisation

6.8 Interconnection

6.9 Universal Communication Services Access Fund (UCSAF)

6.10 Foreign ownership restrictions

6.11 Mobile Number Portability (MNP)

7 Fixed network operators

7.1 TTC

7.2 Zantel

7.3 BOL (Smart)

8 Telecommunications infrastructure

8.1 TTC's fixed-line network

8.2 Wireless local loop (WLL)

8.3 Private networks

8.4 National fibre backbone

8.5 International infrastructure

9 Broadband market

9.1 Introduction and statistical overview

9.2 Broadband infrastructure

10 Digital economy

10.1 E-health

10.2 E-learning

11 Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Regulatory issues

11.4 Mobile infrastructure

11.5 Other infrastructure developments

11.6 Major mobile operators

11.7 Mobile content and applications

12 Related reports

Table 1 Top Level Country Statistics and Telco Authorities-Tanzania 2018

Table 2 Fixed lines in service by operator and teledensity 2010-2019

Table 3 Average use of services per subscriber 2012 2017

Table 4 Forecast mobile subscribers 2019; 2021; 2023

Chart 1 Overall Africa view-Telecoms Maturity Index vs GDP per Capita 2018

Chart 2 East Africa-Telecoms Maturity Index vs GDP per Capita 2018

Chart 3 Africa Bottom-tier Telecoms Maturity Index (Market Emergents) 2018

Chart 4 East Africa Telecoms Maturity Index by country 2018

Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration 2018

Chart 6 East Africa fixed and mobile penetration rates 2018

Chart 7 BOL (Smart) mobile subscribers 2015 2019

Chart 8 Fixed lines in service by operator and teledensity 2005 2019

Chart 9 International bandwidth 2009 2016

Chart 10 Fixed-line internet subscribers 2009 2019

Chart 11 Fixed-line broadband subscribers 2005 2019

Chart 12 Fixed wireless internet subscribers 2011 2018

Chart 13 Mobile subscribers in Tanzania 2010 2019

Chart 14 Mobile voice subscriber market share by operator 2011 2019

Chart 15 SMS traffic 2012 2019

Chart 16 Active mobile broadband subscribers and penetration rate 2008 2019

Chart 17 Mobile internet subscribers 2011 2019

Chart 18 Average mobile tariffs 2005 2019

Chart 19 TTC mobile subscribers 2006 2019

Chart 20 Vodacom Tanzania subscribers 2009 2019

Chart 21 Airtel subscribers 2009 2019

Chart 22 Tigo Tanzania mobile subscribers 2006 2019

Chart 23 Zantel mobile subscribers 2006 2019

Chart 24 Halotel mobile subscribers 2006 2019

Chart 25 Mobile money subscriptions by operator 2015 2019

Exhibit 1 Generalised Market Characteristics by Market Segment

Exhibit 2 East Africa-Key Characteristics of Telecoms Markets by Country

Exhibit 3 700MHz spectrum auction June 2018

Exhibit 4 Emergency rescue scheme for Lake Victoria

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Products and Companies

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Tanzania


Companies

Tanzania Telecommunications Corporation (TTC), Zanzibar Telecommunications Corporation (Zantel), Vodacom Tanzania, Bharti Airtel (Zain), Millicom (Tigo), Benson Informatics Limited (BOL), Sasatel (Dovetel), Africa Online, Raha.com, Tele2, Alink, SatCom Networks, SimbaNet, Afsat, Cats-Net.

Company Profile

Company Profile Title

The government has actively embraced competition in the telecom market and has encouraged the private sector despite it having retaken control of the incumbent telco TTC (formerly TTCL) in June 2016. In June 2019 it also secured an additional 9% stake in Airtel Tanzania following a protracted legal dispute.

Foreign participation has also been encouraged to promote economic growth and social development. Policy reforms have led to the telecom sector becoming among the most liberal in Africa.

Tanzania only has one fixed-line operator, the incumbent TTC, after the small second operator stopped providing fixed services. There are also seven mobile service providers, with four additional players licensed under a new converged regulatory regime. Mobile penetration has reached 90% by March 2019. In recent years a price war among these players has adversely affected the smaller operators, which have suffered from customer churn.

The converged licensing regime has brought many new players into the market. The liberalisation of Voice-over-Internet Protocol (VoIP) telephony as well as the introduction of third and fourth generation (3G, LTE) mobile services and wireless broadband networks has boosting the internet sector which has been otherwise hampered by the low level of development of the traditional fixed-line network.

Following the launch of mobile broadband services, the mobile network operators have become the leading internet service providers. Operators are hoping for revenue growth in the mobile data services market, given that the voice market is almost entirely prepaid and voice ARPU continues to fall. To this end they have invested in network upgrades. A fast-developing source of revenue is from mobile money transfer and m-banking services.

The landing of the first fibre optic international submarine cables in the country in recent years has revolutionised the market which up to that point entirely depended on expensive satellite connections. In parallel, the government is working on the later phases of a national fibre backbone network aimed at connecting population centres around the country.

The government has become more determined to manage the telecom sector more effectively. It has cracked down on counterfeit smartphones, which were thought to account for up to 30% of devices in circulation at the start of the campaign, while in early 2016 the telecom regulator's board was dismissed after it had failed to update the Telecommunications Traffic Monitoring System (TTMS). This system was expected to deliver up to TZS400 billion to the government annually. In late 2016 a new tax collection system was launched to help generate revenue from telecom services.

The government in September 2017 completed a long-term process to reacquire the incumbent, buying out the 35% stake owned by Bharti Airtel. The company was reformed as the TTC in January 2018, with a mandate to develop telecom services and manage infrastructure.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

Bharti Airtel completes transfer of shares in Airtel Tanzania to the state;

New MTRs agreed to 2022;

Tigo Pesa receives the GSMA Mobile Money Certification;

Halotel Tanzania launches HaloPesa m-banking service;

TTC extends LTE-A service, launches investment program for its FttP project;

Regulator launches biometric SIM card registration scheme;

TTC seeks TZS1.77 trillion over five years to upgrade networks and gain market share;

Government allocates TZS17.5 billion to improve rural telecom infrastructure;

Report update includes regulator's market data to March 2019, operator data to Q1 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

Tanzania Telecommunications Corporation (TTC); Zanzibar Telecommunications Corporation (Zantel); Vodacom Tanzania; Bharti Airtel (Zain); Millicom (Tigo); Benson Informatics Limited (BOL); Sasatel (Dovetel); Africa Online; Raha.com; Tele2; Alink; SatCom Networks; SimbaNet; Afsat; Cats-Net.

READ MORE

Scope

1 Key statistics

2 Country overview

3 COVID-19 and its impact on the telecom sector

3.1 Economic considerations and responses

3.2 Mobile devices

3.3 Subscribers

3.4 Infrastructure

4 Telecommunications market

4.1 Market analysis

5 Regional African Market Comparison

5.1 TMI vs GDP

5.2 Mobile and mobile broadband

5.3 Fixed and mobile broadband

6 Regulatory environment

6.1 Regulatory authority

6.2 National Telecommunications Policy 1997

6.3 National ICT Policy

6.4 Regulatory overhaul

6.5 Electronic and Postal Communication Act 2010

6.6 Electronic and Postal Communications Regulations 2018

6.7 Telecom sector liberalisation

6.8 Interconnection

6.9 Universal Communication Services Access Fund (UCSAF)

6.10 Foreign ownership restrictions

6.11 Mobile Number Portability (MNP)

7 Fixed network operators

7.1 TTC

7.2 Zantel

7.3 BOL (Smart)

8 Telecommunications infrastructure

8.1 TTC's fixed-line network

8.2 Wireless local loop (WLL)

8.3 Private networks

8.4 National fibre backbone

8.5 International infrastructure

9 Broadband market

9.1 Introduction and statistical overview

9.2 Broadband infrastructure

10 Digital economy

10.1 E-health

10.2 E-learning

11 Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Regulatory issues

11.4 Mobile infrastructure

11.5 Other infrastructure developments

11.6 Major mobile operators

11.7 Mobile content and applications

12 Related reports

Table 1 Top Level Country Statistics and Telco Authorities-Tanzania 2018

Table 2 Fixed lines in service by operator and teledensity 2010-2019

Table 3 Average use of services per subscriber 2012 2017

Table 4 Forecast mobile subscribers 2019; 2021; 2023

Chart 1 Overall Africa view-Telecoms Maturity Index vs GDP per Capita 2018

Chart 2 East Africa-Telecoms Maturity Index vs GDP per Capita 2018

Chart 3 Africa Bottom-tier Telecoms Maturity Index (Market Emergents) 2018

Chart 4 East Africa Telecoms Maturity Index by country 2018

Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration 2018

Chart 6 East Africa fixed and mobile penetration rates 2018

Chart 7 BOL (Smart) mobile subscribers 2015 2019

Chart 8 Fixed lines in service by operator and teledensity 2005 2019

Chart 9 International bandwidth 2009 2016

Chart 10 Fixed-line internet subscribers 2009 2019

Chart 11 Fixed-line broadband subscribers 2005 2019

Chart 12 Fixed wireless internet subscribers 2011 2018

Chart 13 Mobile subscribers in Tanzania 2010 2019

Chart 14 Mobile voice subscriber market share by operator 2011 2019

Chart 15 SMS traffic 2012 2019

Chart 16 Active mobile broadband subscribers and penetration rate 2008 2019

Chart 17 Mobile internet subscribers 2011 2019

Chart 18 Average mobile tariffs 2005 2019

Chart 19 TTC mobile subscribers 2006 2019

Chart 20 Vodacom Tanzania subscribers 2009 2019

Chart 21 Airtel subscribers 2009 2019

Chart 22 Tigo Tanzania mobile subscribers 2006 2019

Chart 23 Zantel mobile subscribers 2006 2019

Chart 24 Halotel mobile subscribers 2006 2019

Chart 25 Mobile money subscriptions by operator 2015 2019

Exhibit 1 Generalised Market Characteristics by Market Segment

Exhibit 2 East Africa-Key Characteristics of Telecoms Markets by Country

Exhibit 3 700MHz spectrum auction June 2018

Exhibit 4 Emergency rescue scheme for Lake Victoria

• Single User Licences (for access by one person),
• 10 User Licences (for access for up to 10 Users),
• 20 User Licences (for access for up to 20 Users), and
• Site Licences (allow access by all staff within the country of purchase).

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

INQUIRE FOR COVID-19 IMPACT ANALYSIS

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Tanzania


Companies

Tanzania Telecommunications Corporation (TTC), Zanzibar Telecommunications Corporation (Zantel), Vodacom Tanzania, Bharti Airtel (Zain), Millicom (Tigo), Benson Informatics Limited (BOL), Sasatel (Dovetel), Africa Online, Raha.com, Tele2, Alink, SatCom Networks, SimbaNet, Afsat, Cats-Net.