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Zambia-Telecoms, Mobile and Broadband-Statistics and Analyses

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New Zambian data centre opened to encourage digital economy growth

Zambia is a landlocked country with a focus on developing ICTs to spur growth in the digital economy. Consumers have benefited from access to international submarine fibre optic cables, which has seen a considerably reduction in fixed-line and mobile access pricing. The government's Universal Access Fund has made considerable progress, particularly in paying for more than 1,000 base stations to be built. As a result, by the end of 2017 mobile coverage should be available to 92% of the population. Separately, mobile network operators continue to invest in 3G and LTE-based services, while several ISPs have also rolled out WiMAX wireless broadband networks. MTN Zambia in addition has initiated an FttP program, initially in Lusaka. These developments are set to increase overall broadband penetration significantly in coming years.

Key developments:

Government secures funds to build 800 mobile towers in rural areas;

MTN Zambia announces FttP rollout plans via its Connected Home' initiative;

Chinese government lends $273 million to complete digital broadcast process by end-2017;

New licence framework could pave the way for a fourth mobile network operator;

Zamtel launches LTE service in the Copperbelt Province as part of the Universal Access Service;

National Data Center opens as part of the government's Smart Zambia project;

Vodafone Zambia completes LTE-A rollout program;

iWayAfrica Zambia adds FttP services to its VSAT offerings;

Liquid Telecom extends FttP services;

IMF no longer sets government sale of its stake in Zamtel as a condition for $1.3 billion loan;

Western Fibre Route cable connecting Malawi to Zambia;

Airtel commits an additional $142 million for network expansion and upgrades;

Mobile subscriber base falls as unregistered SIM cards are removed from operators' services;

Report update includes the regulator's market updates to June 2017, operator data to Q1 2017, recent market developments.

Market penetration rates in Zambia's telecoms sector 2016 (e)

Penetration of telecoms services: | Penetration

Fixed-line telephony | 0.7%

Internet users | 18%

Mobile SIM (population) | 78%

Companies mentioned in this report:

Zambia Telecommunications (Zamtel, LapGreen); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.


Table Of Content


1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Telecommunications Act 1994

5.2 ICT Policy 2007

5.3 ICT Act 2009

5.4 Regulatory Framework 2017

5.5 Regulatory authority

5.6 Telecom sector liberalisation

5.6.1 International gateways

5.7 Licensing

5.7.1 New unified licensing regime 2009

5.8 Universal Access Fund

5.9 Infrastructure sharing

5.10 Privatisation

5.11 Quality of Service (QoS)

6. Fixed network operators

6.1 Zamtel

6.1.1 CDMA2000 wireless local loop (WLL)

6.1.2 Domestic satellite network


6.3 CEC Liquid Telecom

7. Telecommunications infrastructure

7.1.1 National backbone networks

7.1.2 Data centres

7.1.3 International infrastructure

8. Fixed-line broadband market

8.2 Introduction and statistical overview

8.2.1 Market analysis

8.2.2 Broadband statistics

8.2.3 Public internet access locations

8.2.4 Community telecentres

8.3 Fixed-line broadband technologies

8.3.1 Digital Subscriber Line (DSL) networks

8.3.2 Fibre-to-the-Premises (FttP) networks

8.3.3 Leased lines

8.3.4 Other fixed broadband services

9. Digital economy

9.1 E-health

9.2 E-learning

9.3 E-government

9.4 E-banking

10. Digital media

10.1 Digital TV developments

10.2 Communications: VoIP

11. Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Mobile data

11.3.1 SMS

11.4 Mobile broadband

11.5 Forecasts mobile subscribers 2018; 2020; 2022

11.5.1 Notes on scenario forecasts

11.6 Regulatory issues

11.6.1 SIM card registration

11.6.2 Spectrum auction

11.6.3 Mobile Termination Rates (MTRs)

11.7 Mobile infrastructure

11.7.1 Digital networks

11.7.2 Other infrastructure developments

11.8 Major mobile operators

11.8.1 Bharti Airtel (formerly Zain/Celtel, Zamcell)

11.8.2 MTN Zambia (formerly Telecel)

11.8.3 Zamtel Mobile (formerly Cell Z)

11.8.4 Vodafone Zambia

11.9 Mobile content and applications

11.9.1 M-commerce

11.9.2 M-payment and m-banking

11.10 Mobile handsets

12. Related reports

Table 1 Country statistics Zambia 2016 (e)

Table 2 Fixed-line network statistics 2016 (e)

Table 3 Internet provider statistics 2016

Table 4 Internet user statistics 2016 (e)

Table 5 Mobile statistics 2016 (e)

Table 6 National telecommunications authority

Table 7 Historic-Fixed lines in service and teledensity 1995-2009

Table 8 Fixed lines in service and teledensity 2010-2018

Table 9 International bandwidth 2000-2015

Table 10 Fixed-line internet subscribers and penetration 2009-2018

Table 11 Fixed-line broadband subscribers 2003-2017

Table 12 Internet users 2000-2018

Table 12 Internet connections by data rate 2011-2015

Table 13 DSL subscribers 2010-2017

Table 14 Zamtel residential DSL pricing 2017

Table 13 FttB subscribers 2011-2017

Table 15 Mobile ARPU 2012-2016

Table 16 Historic-Mobile subscribers and penetration rate 1995-2009

Table 17 Mobile subscribers (active) and penetration rate 2010-2018

Table 18 Registered mobile SIM cards 2012-2016

Table 19 Mobile market revenue and capex 2011-2016

Table 20 SMS and MMS messages sent 2011-2017

Table 21 Mobile internet subscribers and penetration 2010-2017

Table 22 Active mobile broadband subscribers and penetration 2010-2015

Table 23 Forecast mobile subscribers 2018; 2020; 2022

Table 24 Voice interconnection rates for operators 2013-2016

Table 25 SMS interconnection rates for operators 2013-2016

Table 26 MTN Zambia financial data 2012-2016

Table 27 MTN Zambia subscribers 2012-2017

Table 28 MTN Zambia mobile ARPU 2013-2017

Table 29 Zamtel mobile revenue 2012 2013

Chart 1 Fixed lines in service and teledensity 2005 2018

Chart 2 Mobile subscribers and penetration rate 2002-2018

Exhibit 1 Map of Zambia

Exhibit 2 Vodacom in and out and back in Zambia

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Products and Companies


paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Smart Infrastructure, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Zambia


Zambia Telecommunications (Zamtel, LapGreen), MTN Zambia, Bharti Airtel, Cell Z (Zamtel), ZamNet, Coppernet Solutions, UUNet Zambia, Microlink Technologies, AfriConnect, Zambia Electricity Supply Corporation (ZESCO), Copperbelt Energy Corporation (CEC), Comium.