Employee Net Promoter Score Helps Bridge the Difference Gap Between You and Your Employees: Ken Research REQUEST FOR SAMPLE REPORT Request For sample Report × Report Title Name Email Designation Phone No Comapny Name Comapny URL Country -- Please Select Your Country -- Afganistan Africa Albania Algeria Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Asia Australasia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia Herzegovina Botswana Brazil BRICS British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Central and South America Chad Chile China Colombia Comoros Congo Costa Rica Cote d'Ivoire Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europe European Union Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guerney & Alderney Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Man (Island of) Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Middle East Minnesota Moldova Monaco Mongolia Monserrat Montenegro Morocco Morroco Mozambique Myanmar Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue North America North Korea Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Helena Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa Samoa (American) San Marino Sao Tome and Principe Saudi Arabia Scandinavia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon (Islands) Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands Western Sahara Yemen Zambia Zimbabwe Requirement Submit Employee Net Promoter Score (eNPS) is a method built across the Net Promoter Score (NPS) to measure the employee loyalty. It measures how enthusiastic your employees are to commend their workplace to their family or friends. Imagine having employees in your organization that are enthusiastic and loyal to your organization. Envisage having a team of employees going above and beyond to convey exceptional, implausible service to keep your customers happy and advance the customer satisfaction. Net Promoter Score for employees gets praises for it is compact, safeguards the survey fatigue, ease of measuring the results, and the ability to benchmark it, and repeat it at satisfactory intervals because it is simple. All these characteristics certainly put eNPS in a more proficient place. However, if you combine employee net promoter score with other HR metrics, you will know why employees gave negative feedback. It will discover the reasons behind their performance and assist you with ways to advance it. You can also find out if they feel encouraged enough to work in the organization. eNPS is built around the similar concept as Net Promoter Score (NPS), originally developed by Fred Reichheld, Bain and Co., and Satmetrix during the 1990s. NPS is utilized to measure customer loyalty, whereas eNPS specifies the employee loyalty. NPS is measured based on the rejoinders to the question: “On a scale from 0-10, how probable are you to commend our product/service to your family or friends?” eNPS is measures based on the responses to a similar survey question. Instead of products and services, eNPS question assist organizations measure employee loyalty: “On a scale from 0-10, how likely are you to commend our organization to your family or friends?” Respondents who score between 0 and 6 are named as detractors. They are discontented with the company and will not buyback. They can spread negative opinions and will not recommend the company to another pupil. Whereas, Passives score either 7 or 8. They are pleased with the company but can conveniently switch to a competitor’s offering. They will not spread undesirable reviews of the company but will not enthusiastically encourage the company. In addition, Respondents who score either 9 or 10 are named as promoters. Promoters are trustworthy to the company; they are extremely satisfied with the company and are probable to recommend the same to others. The Net Promoter Score employee should be utilized as a springboard for further investigation and discussion. You can involve the question as part of a greater employee engagement or satisfaction survey, for example. This provides you the opportunity to include additional questions and open-text response fields. This extra detail and feedback will assist you to consider your eNPS in a broader context, and understand where advancements can be made. eNPS of Ken Research is both straightforward and cost-effective to contrivance and allocate to your workforce. It’s familiar too, most individuals have completed a satisfaction survey at one point in time and so they know what to do. It doesn’t demand much effort on behalf of the employee to finish, so you’re probable to get more answers. Read Also – Employee Engagement Survey Helps to Create Evangelists for Your Company Follow Us – LinkedIn | Instagram | Facebook | Twitter | YouTube Contact Us: – Ken Research Ankur Gupta, Head Marketing & Communications support@kenresearch.com +91-9015378249 Tags: Customer Net Promoter Score, dynamics voice of the customer net promoter score Action plan to increase NPS, employee net promoter score, employee nps benchmarks by industry, employee nps survey questions, net promoter score employee, net promoter score for employees