Assess Consumer Perception and Brand Preference
Evaluate consumer satisfaction, brand preference, and purchase behaviour across the client’s non-alcoholic beverage portfolio.
CASE STUDY
Client
Confidential
Engagement Owner
Marketing & Strategy Team
Geography
India

Client Context
The client is one of the world’s leading beverage companies, with a diverse portfolio across sparkling soft drinks, packaged water, juices, and energy beverages in India.
As India’s non-alcoholic ready-to-drink market became more competitive, the client sought to understand changing consumption patterns, brand perception, satisfaction levels, and category-specific gaps across key beverage segments.
Engagement Value Pillars
Strategy consulting objectives designed to provide actionable insights and sustainable competitive advantages
Evaluate consumer satisfaction, brand preference, and purchase behaviour across the client’s non-alcoholic beverage portfolio.
Capture unmet needs and improvement opportunities across bottled water, carbonated soft drinks, juices & nectars, and energy drinks.
Assess the client’s performance against key competitors across pricing, availability, taste, packaging, health perception, and promotional visibility.
Our Methodology
A systematic, research-driven approach designed to deliver actionable insights and sustainable outcomes
Step 1
Conducted a structured online survey with 3,000 respondents across 10 states , with approximately 300 respondents per state and representation across North, South, East, and West India.
Step 2
Captured detailed insights on awareness, trial, frequency of consumption, purchase drivers, brand switching behaviour, and satisfaction levels across bottled water, CSDs, juices & nectars, and energy drinks.
Step 3
Evaluated consumer-reported issues related to pricing, availability, sweetness levels, health perception, and packaging formats across key beverage categories.
Measurable Business Outcomes
Clear identification of category-specific strengths, weaknesses, and whitespace opportunities across bottled water, CSDs, juices & nectars, and energy drinks.
Client Endorsement
— Director, Yash Highvoltage Insulators
Partner with Ken Research for data-driven market intelligence and consulting
Expert perspectives and thought leadership on market intelligence, strategy consulting, and transformative business solutions
Assess the client’s performance against key competitors across pricing, availability, taste, packaging, health perception, and promotional visibility.
Identified statistically robust beverage consumption and perception trends across key consumer groups and regional markets.
Delivered actionable insights to support sharper category positioning, product improvement priorities, and competitive benchmarking across India’s beverage market.