COMMERCIAL REAL ESTATE

Commercial Real Estate Leasing Decision Study

Map how corporate occupiers, tenant representatives, and portfolio managers evaluate location, lease terms, and space specifications, so you can sharpen acquisition targeting, benchmark pricing positions, and convert high-intent prospects faster.

Pan-India sample
Corporate occupiers (Real Estate Decision-Makers)
15-20 min
Talk to a Survey Consultant
Lease conversion frictionIdentify where corporate occupiers stall, disengage, or abandon lease negotiations.
Space criteria & trade-offsRank location, fit-out, and lease flexibility against occupier budget thresholds.
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CONTEXT & RELEVANCE

Why run this survey now

Most commercial landlords and occupiers don't lose lease deals purely on rent. They lose them due to misread space requirements, misaligned lease flexibility terms, opaque incentive structures, broker influence gaps, and poor renewal timing signals, none of which fully show up in vacancy reports or broker transaction data.

If you are...

  • Landlord vs flex operator competition
  • Occupier portfolio consolidation lead
  • Asset leasing and revenue head
  • Corporate real estate strategy director
  • Tenant acquisition and retention team

You're likely facing...

  • Lease conversion drop at negotiation stage
  • Fit confusion: traditional vs flex space
  • Landlords = stable/inflexible perception
  • Incentive value: misread by occupiers
  • Renewal risk from untracked switching intent

This will help answer...

  • Lease decision drivers beyond rent
  • Drop-off stage in leasing cycle
  • Flex vs traditional occupier segments
  • Incentive and tenure pricing tension
  • Renewal triggers and switching signals

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete tenant leasing journey from site shortlisting to lease renewal.

TENETS 01

Discovery & Sourcing

  • Broker vs. direct landlord channels
  • Listing platforms, referral networks
TENETS 02

Location Criteria

  • Submarket preference, transit proximity
  • Workforce catchment, client accessibility
TENETS 03

Space & Configuration

  • Floor plate size, fit-out flexibility
  • Hybrid work density ratios
TENETS 04

Lease Structure

  • Tenure length, break clause terms
  • Rent-free periods, escalation clauses
TENETS 05

Pricing & WTP

  • Quoted rent vs. effective rent gap
  • Total occupancy cost benchmarks
TENETS 06

Stakeholder & Approval

  • Internal sign-off hierarchy, timeline
  • Finance, legal, facilities alignment
TENETS 07

Landlord & Trust

  • Developer reputation, asset quality signals
  • Property management responsiveness
TENETS 08

Renewal & Retention

  • Lease expiry triggers, relocation intent
  • Renegotiation leverage, exit conditions

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Commercial Real Estate Leasing Decision Study, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across tenant, landlord, and broker segments.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Ranking lease decision drivers by asset class.
2
Benchmarking rent tolerance across tenant segments.
3
Comparing preferences by city, sector, and floor plate size.
Deliverables
Driver ranking matrix
Lease preference scorecard
Segment comparison cuts
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Smaller landlords and brokers with low digital presence.
2
Quick coverage across Tier 2 and Tier 3 markets.
Deliverables
Landlord coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
Large-format tenants negotiating multi-floor or campus leases.
2
High-value micro-markets requiring on-ground lease context.
Deliverables
Cluster lease insights
Tenant journey maps
OPTIONAL
FGDs
Deliverables
Themes and verbatims
Concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, targeting corporate tenants, leasing brokers, and asset managers across primary office markets.
Consider adding: CATI for Tier 2 landlords and smaller occupiers with low digital reach, plus face-to-face interviews for large-format tenants in high-value micro-markets where lease context and negotiation dynamics require on-ground verification.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the commercial real estate space.

CASELET 1

Tenant segment preferences & lease renewal triggers (India)

CASELET 2

Flex space adoption barriers & pricing corridor study (NCR)

Tenant segment preferences & lease renewal triggers (India)

OBJECTIVE

A pan-India commercial property developer needed to map how enterprise occupiers and mid-market tenants weigh lease flexibility against location grade when shortlisting office space, and which factors accelerate or stall renewal decisions.

WHAT WE DID

Ran a structured quant survey across 280 leasing decision-makers in six cities, capturing shortlisting criteria, broker reliance, lease term preferences, fit-out cost sensitivity, and the specific triggers that push tenants from evaluation to signed heads of terms.

DELIVERED

A tenant segment framework by occupier type, a ranked criteria priority map across lease stages, a friction list at the negotiation step, and a set of positioning levers tied to each tenant archetype's primary renewal driver.
CASELET 1

Tenant segment preferences & lease renewal triggers (India)

CASELET 2

Flex space adoption barriers & pricing corridor study (NCR)

Tenant segment preferences & lease renewal triggers (India)

OBJECTIVE

A pan-India commercial property developer needed to map how enterprise occupiers and mid-market tenants weigh lease flexibility against location grade when shortlisting office space, and which factors accelerate or stall renewal decisions.

WHAT WE DID

Ran a structured quant survey across 280 leasing decision-makers in six cities, capturing shortlisting criteria, broker reliance, lease term preferences, fit-out cost sensitivity, and the specific triggers that push tenants from evaluation to signed heads of terms.

DELIVERED

A tenant segment framework by occupier type, a ranked criteria priority map across lease stages, a friction list at the negotiation step, and a set of positioning levers tied to each tenant archetype's primary renewal driver.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between Grade A office occupiers, flex space tenants and industrial warehouse lessees?

How will you measure leasing decision preference beyond simple ratings?

Will the survey map the full leasing journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our tenant acquisition and lease renewal pipeline?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

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