ENTERPRISE AI & TECHNOLOGY

Enterprise AI Adoption Decision Study

Map how enterprise technology leaders evaluate, compare, and navigate AI vendor selection, deployment readiness, and internal buy-in, so you can sharpen positioning, convert high-intent accounts, and benchmark adoption barriers by segment.

Multi-Market sample
Enterprise IT leaders (C-suite/VP-level decision-makers)
15-20 min
Talk to a Survey Consultant
Vendor selection frictionIdentify where enterprise buyers stall, disengage, or switch vendors mid-evaluation.
Adoption drivers & trade-offsRank the deployment triggers, budget thresholds, and risk signals by segment.
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CONTEXT & RELEVANCE

Why run this survey now

Most enterprise technology leaders don't stall AI adoption purely on budget. They stall due to unclear use-case prioritization, misaligned vendor expectations, fragmented data readiness, unresolved governance gaps, and inconsistent executive sponsorship, none of which fully show up in IT spend reports or project management dashboards.

If you are...

  • Enterprise AI product or platform lead
  • AI vendor vs in-house build decision
  • Chief Digital or Technology Officer
  • Revenue or commercial transformation head
  • Corporate strategy or innovation director

You're likely facing...

  • Use-case prioritization: pilot vs scale
  • Build vs buy vs partner tension
  • AI = strategic/slow executive perception
  • Budget drop-off: proof-of-concept stage
  • Governance gaps slowing deployment cycles

This will help answer...

  • Adoption drivers beyond cost reduction
  • Decision drop-off stage and trigger
  • Segment preference: vendor vs in-house
  • Pricing model and ROI threshold
  • Expansion, renewal, and switching triggers

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete enterprise AI journey from initial evaluation to scaled deployment.

TENETS 01

Discovery & Triggers

  • First AI use case identified
  • Internal vs. vendor-led initiation
TENETS 02

Vendor Selection

  • Shortlisting criteria, proof-of-concept weight
  • Build vs. buy decision factors
TENETS 03

Budget & Approval

  • Budget ownership, approval chain length
  • CapEx vs. OpEx classification preference
TENETS 04

Deployment Friction

  • Integration barriers, legacy system conflicts
  • Timeline slippage, scope creep patterns
TENETS 05

Pricing & ROI

  • Pricing model preference, contract structure
  • ROI measurement timeline, metrics tracked
TENETS 06

Adoption & Stickiness

  • End-user adoption rate, training investment
  • Feature utilization depth post-deployment
TENETS 07

Risk & Governance

  • AI policy ownership, ethics review process
  • Regulatory compliance gaps, audit readiness
TENETS 08

Scale & Roadmap

  • Expansion plans, next use case pipeline
  • Consolidation vs. multi-vendor strategy

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Enterprise AI Adoption Decision Study, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across enterprise buying committees and IT decision-makers.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Ranking AI adoption barriers by enterprise segment
2
Benchmarking deployment stages across industries
3
Mapping budget authority by function and firm size
Deliverables
Adoption stage matrix
Barrier ranking index
Budget authority map
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Senior IT heads with low survey panel presence
2
Mid-market firms outside major tech corridors
Deliverables
Segment coverage report
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
C-suite and board-level AI strategy conversations
2
High-complexity deployments requiring contextual verification
Deliverables
Decision journey maps
Cluster insights
OPTIONAL
FGDs
Deliverables
Themes and quotes
Concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, targeting IT decision-makers, procurement leads, and AI strategy owners across enterprise segments via verified panels and direct email outreach.
Consider adding: CATI for senior technology heads outside major metro panels, and F2F for board-level or high-complexity deployment cohorts where contextual depth is required to validate adoption decisions.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the enterprise technology adoption space.

CASELET 1

AI tooling preference & procurement friction among mid-market IT buyers (India)

CASELET 2

AI readiness perception & messaging resonance among enterprise C-suite (Southeast Asia)

AI tooling preference & procurement friction among mid-market IT buyers (India)

OBJECTIVE

Map how mid-market IT buyers across BFSI, manufacturing, and logistics shortlist and reject AI tooling vendors, and isolate the specific procurement blockers and internal approval triggers that stall or accelerate purchase decisions.

WHAT WE DID

Ran a structured quant survey across 320 respondents in 6 cities, capturing vendor shortlist criteria, budget authority thresholds, IT-business alignment gaps, and pilot-to-purchase conversion barriers segmented by company size and sector.

DELIVERED

A vendor preference map by segment, a ranked procurement friction list by decision stage, and a set of channel levers tied to the specific moments where shortlist decisions crystallise or collapse.
CASELET 1

AI tooling preference & procurement friction among mid-market IT buyers (India)

CASELET 2

AI readiness perception & messaging resonance among enterprise C-suite (Southeast Asia)

AI tooling preference & procurement friction among mid-market IT buyers (India)

OBJECTIVE

Map how mid-market IT buyers across BFSI, manufacturing, and logistics shortlist and reject AI tooling vendors, and isolate the specific procurement blockers and internal approval triggers that stall or accelerate purchase decisions.

WHAT WE DID

Ran a structured quant survey across 320 respondents in 6 cities, capturing vendor shortlist criteria, budget authority thresholds, IT-business alignment gaps, and pilot-to-purchase conversion barriers segmented by company size and sector.

DELIVERED

A vendor preference map by segment, a ranked procurement friction list by decision stage, and a set of channel levers tied to the specific moments where shortlist decisions crystallise or collapse.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between early-stage evaluators, active pilot runners and full-scale deployers?

How will you measure AI vendor selection beyond simple ratings?

Will the survey map the full enterprise AI procurement journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our pipeline conversion and enterprise sales velocity?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call