EQUITY & CAPITAL MARKETS

Equity Market Participation & Trading Behaviour Survey

Retail and institutional investors evaluate brokerage platforms, weigh trading costs, and navigate product complexity across asset classes, so you can sharpen acquisition targeting, refine pricing tiers, and fix conversion gaps in your onboarding funnel.

Pan-India sample
Retail investors (Active trading account holders)
15-20 min
Talk to a Survey Consultant
Platform friction & drop-offsIdentify where investors stall, disengage, or abandon trades mid-session.
Broker selection & switching triggersBenchmark fee sensitivity, platform trust signals, and portfolio migration intent.
TRUSTED BY LEADING BRANDS
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CONTEXT & RELEVANCE

Why run this survey now

Most brokers and platforms don't lose retail traders purely on commission rates. They lose them due to platform friction, misread risk appetite, weak onboarding signals, poor product-to-segment fit, and misaligned trading frequency assumptions, none of which fully show up in order flow data or platform engagement dashboards.

If you are...

  • Retail brokerage vs discount platform
  • Wealth platform targeting first-time investors
  • Product head, equities or derivatives
  • Revenue lead, retail trading acquisition
  • Strategy head, capital markets growth

You're likely facing...

  • Activation drop-off: KYC to first trade
  • Segment fit confusion: active vs passive traders
  • Full-service = costly/slow perception
  • Discount brokers = cheap/unsupported perception
  • Dormancy spike post-market volatility

This will help answer...

  • Participation drivers beyond brokerage cost
  • Activation drop-off stage and trigger
  • Segment split: active vs passive traders
  • Fee sensitivity by trading frequency
  • Dormancy causes and reactivation triggers

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete retail investor journey from market entry to portfolio consolidation.

TENETS 01

Market Entry & Triggers

  • First-trade activation triggers
  • Demat account opening channel
TENETS 02

Platform & Broker Choice

  • Broker selection criteria, ranked
  • Platform switching intent signals
TENETS 03

Trading Behaviour & Frequency

  • Session frequency, intraday vs. delivery
  • Order type usage patterns
TENETS 04

Research & Signal Sources

  • Pre-trade research channels used
  • Analyst report vs. social signal reliance
TENETS 05

Pricing & Fee Sensitivity

  • Brokerage fee tolerance thresholds
  • STT and levy awareness levels
TENETS 06

Portfolio & Risk Posture

  • Equity allocation as portfolio share
  • Loss tolerance and stop-loss discipline
TENETS 07

Trust & Regulatory Confidence

  • SEBI regulation awareness and sentiment
  • Grievance redressal experience
TENETS 08

Engagement & Retention Signals

  • Platform stickiness and dormancy triggers
  • Feature adoption vs. churn intent

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Equity Market Participation and Trading Behaviour Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across retail and institutional investor segments.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Measuring platform preference and trading frequency by segment.
2
Ranking triggers for equity entry and exit decisions.
3
Comparing retail vs HNI vs first-time investor behaviour.
Deliverables
Participation driver ranking
Segment behaviour matrix
Platform preference bands
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Older or low-digital retail investors in Tier 2 and 3 cities.
2
Quick pulse across multiple geographies and income brackets.
Deliverables
Geographic coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
HNI and ultra-HNI cohorts requiring verified portfolio context.
2
Broking branch clusters with high walk-in retail investor density.
Deliverables
HNI journey maps
Cluster-level insights
OPTIONAL
FGDs
Deliverables
Themes and quotes
Messaging feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI to capture low-digital retail investors in Tier 2 and Tier 3 markets.
Consider adding: F2F interviews for HNI and broking-branch cohorts, plus a focused FGD layer to pressure-test risk communication and platform switching triggers.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the retail investing and capital markets space.

CASELET 1

Retail investor channel preference & onboarding friction (India)

CASELET 2

Active trader product messaging & pricing corridor study (India)

Retail investor channel preference & onboarding friction (India)

OBJECTIVE

A digital-first brokerage needed to isolate why first-time equity investors stalled between account opening and first trade, and how full-service brokers and discount platforms differed in converting hesitant segments.

WHAT WE DID

Ran a structured quant survey across 600 respondents in 8 cities, capturing platform shortlisting criteria , onboarding drop-off triggers , KYC friction points , and first-trade confidence levels by investor tenure and income band.

DELIVERED

A friction map by onboarding stage, a segment framework separating hesitant first-timers from dormant account holders, and a ranked list of platform switching levers by investor profile and city tier.
CASELET 1

Retail investor channel preference & onboarding friction (India)

CASELET 2

Active trader product messaging & pricing corridor study (India)

Retail investor channel preference & onboarding friction (India)

OBJECTIVE

A digital-first brokerage needed to isolate why first-time equity investors stalled between account opening and first trade, and how full-service brokers and discount platforms differed in converting hesitant segments.

WHAT WE DID

Ran a structured quant survey across 600 respondents in 8 cities, capturing platform shortlisting criteria , onboarding drop-off triggers , KYC friction points , and first-trade confidence levels by investor tenure and income band.

DELIVERED

A friction map by onboarding stage, a segment framework separating hesitant first-timers from dormant account holders, and a ranked list of platform switching levers by investor profile and city tier.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between first-time retail investors, active self-directed traders and HNI portfolio holders?

How will you measure platform preference beyond simple ratings?

Will the survey map the full investor onboarding and trading journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our platform growth and trader activation strategy?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call