FLEET & EV MOBILITY

Fleet EV Adoption Barriers Study

Fleet managers and procurement heads evaluate charging infrastructure, total cost of ownership, and vehicle range trade-offs when transitioning to electric, so you can sharpen acquisition positioning, fix conversion gaps in your sales pipeline, and benchmark pricing against operator willingness to pay.

Pan-India sample
Fleet operators (Fleet Managers, Procurement Heads)
15-20 min
Talk to a Survey Consultant
Adoption friction & drop-offsIdentify where fleet operators stall, hesitate, or reject EV transition decisions.
TCO perception & range trade-offsMap how operators weigh upfront cost, charging access, and range anxiety.
TRUSTED BY LEADING BRANDS
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CONTEXT & RELEVANCE

Why run this survey now

Most fleet operators don't stall EV adoption purely on vehicle cost. They stall due to charging infrastructure gaps, range anxiety at the route level, total cost of ownership uncertainty, driver resistance, and policy ambiguity, none of which fully show up in procurement dashboards or telematics reports.

If you are...

  • Fleet electrification strategy lead
  • OEM fleet sales head
  • Charging network development head
  • Fleet procurement or TCO owner
  • Corporate sustainability and compliance lead

You're likely facing...

  • Range fit gap: urban vs. long-haul
  • TCO confusion: EV vs. ICE fleets
  • Charging access: depot vs. public split
  • Driver adoption: resistance at shift level
  • Policy lag: incentive vs. mandate timing

This will help answer...

  • Primary barrier by fleet segment
  • Route-level range threshold
  • TCO tipping point by vehicle class
  • Charging model preference: depot vs. public
  • Policy incentive impact on conversion

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete fleet electrification journey from procurement trigger to full-cycle EV operation.

TENETS 01

Adoption Triggers

  • Fleet renewal cycle timing
  • Regulatory mandate awareness
TENETS 02

OEM & Selection

  • First OEM approached, domestic or import
  • Vehicle shortlisting criteria
TENETS 03

Range & Payload

  • Real-world range versus rated range
  • Payload trade-off tolerance
TENETS 04

Charging Infrastructure

  • Depot versus public charging split
  • Charging downtime impact on utilisation
TENETS 05

TCO & Pricing

  • Upfront acquisition cost versus ICE benchmark
  • Battery replacement cost visibility
TENETS 06

Driver Acceptance

  • Driver resistance and retraining friction
  • Incentive structures for EV compliance
TENETS 07

Aftersales & Uptime

  • Service network coverage gaps
  • Unplanned downtime frequency per vehicle
TENETS 08

Scale & Roadmap

  • Electrification target percentage and timeline
  • Barriers blocking next procurement tranche

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Fleet EV Adoption Barriers Study, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across fleet operators, charging infrastructure planners, and EV procurement leads.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Ranking EV adoption barriers by fleet segment
2
Measuring charging infrastructure gap by depot type
3
Comparing TCO perception across fleet size bands
Deliverables
Barrier priority index
Segment gap matrix
TCO perception bands
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Fleet owners operating in low-connectivity depot regions
2
Quick coverage across dispersed logistics clusters
Deliverables
Regional fleet coverage
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
Large commercial fleet operators with complex procurement cycles
2
High-value cohorts piloting EV integration at scale
Deliverables
Cluster adoption maps
Procurement journey profiles
OPTIONAL
FGDs
Deliverables
Barrier themes and quotes
Messaging concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI for fleet owners in low-connectivity or remote depot regions.
Consider adding: F2F interviews for large commercial fleet operators in high-priority logistics clusters, plus a focused FGD layer to pressure-test messaging around charging infrastructure and total cost of ownership.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the fleet electrification and commercial mobility space.

CASELET 1

EV charging infrastructure gaps & fleet operator priorities (India)

CASELET 2

Fleet manager messaging territories & EV channel levers (West India)

EV charging infrastructure gaps & fleet operator priorities (India)

OBJECTIVE

A pan-India commercial vehicle brand needed to map how last-mile delivery fleet operators and intercity logistics operators ranked charging infrastructure gaps against total cost of ownership when evaluating EV procurement decisions.

WHAT WE DID

Ran a structured quant survey across 280 fleet decision-makers in 6 metro and Tier-1 cities, capturing charging dwell time tolerance, depot versus public charging reliance, route range requirements, and procurement authority levels by fleet size band.

DELIVERED

A segment-level infrastructure friction map , a ranked barrier priority list by fleet archetype, and a set of procurement trigger corridors showing which infrastructure thresholds shift operator intent from diesel retention to EV trial.
CASELET 1

EV charging infrastructure gaps & fleet operator priorities (India)

CASELET 2

Fleet manager messaging territories & EV channel levers (West India)

EV charging infrastructure gaps & fleet operator priorities (India)

OBJECTIVE

A pan-India commercial vehicle brand needed to map how last-mile delivery fleet operators and intercity logistics operators ranked charging infrastructure gaps against total cost of ownership when evaluating EV procurement decisions.

WHAT WE DID

Ran a structured quant survey across 280 fleet decision-makers in 6 metro and Tier-1 cities, capturing charging dwell time tolerance, depot versus public charging reliance, route range requirements, and procurement authority levels by fleet size band.

DELIVERED

A segment-level infrastructure friction map , a ranked barrier priority list by fleet archetype, and a set of procurement trigger corridors showing which infrastructure thresholds shift operator intent from diesel retention to EV trial.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between light commercial vehicle fleets, heavy goods vehicle fleets and mixed-use corporate fleets?

How will you measure EV procurement preference beyond simple ratings?

Will the survey map the full fleet electrification journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our fleet EV sales conversion rate?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call