ENTERPRISE SOFTWARE & IT

No-Code / Low-Code Platform Adoption Survey

Map how enterprise IT leaders, product owners, and digital transformation heads evaluate, compare, and choose no-code and low-code platforms across build speed, integration depth, and governance fit, so you can sharpen positioning, fix conversion gaps, and benchmark pricing against adoption triggers.

Pan-India sample
Enterprise IT teams (Digital Transformation Heads)
15-20 min
Talk to a Survey Consultant
Adoption friction & drop-offsIdentify where platform evaluators stall, switch vendors, or abandon trials.
Platform selection drivers & trade-offsRank governance requirements, integration depth, and pricing thresholds by segment.
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CONTEXT & RELEVANCE

Why run this survey now

Most platform owners don't lose no-code adoption cycles purely on feature gaps. They lose them due to unclear buyer segmentation, misread build-vs-buy triggers, governance friction, citizen developer readiness gaps, and misaligned pricing tiers, none of which fully show up in product usage analytics or sales CRM pipelines.

If you are...

  • No-code platform product leader
  • Low-code vendor GTM head
  • Enterprise IT modernization director
  • Platform pricing and packaging lead
  • Digital transformation strategy head

You're likely facing...

  • Build vs. buy decision stalls
  • Citizen developer vs. IT ownership conflict
  • Vendor consolidation: fit vs. cost
  • Governance friction slowing rollout
  • Renewal risk: shadow IT resurgence

This will help answer...

  • Adoption drivers beyond feature parity
  • Evaluation stage drop-off points
  • Segment fit by org size
  • Pricing sensitivity across tiers
  • Expansion and churn trigger signals

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete no-code/low-code journey from initial discovery to platform-wide deployment.

TENETS 01

Discovery & Awareness

  • First platform encountered, channel source
  • Trigger events driving initial search
TENETS 02

Evaluation & Selection

  • Shortlisting criteria, vendor comparison process
  • Decision committee roles, sign-off layers
TENETS 03

Deployment & Onboarding

  • Time-to-first-app, onboarding friction points
  • IT involvement, citizen developer readiness
TENETS 04

Usage & Stickiness

  • Active builder count, app volume per quarter
  • Repeat usage patterns, platform consolidation
TENETS 05

Pricing & ROI

  • License model fit, total cost of ownership
  • Measured ROI metrics, payback period expectations
TENETS 06

Governance & Control

  • Shadow IT risk, app sprawl management
  • Security policy enforcement, compliance coverage
TENETS 07

Vendor & Support

  • Vendor responsiveness, escalation resolution time
  • Community strength, partner ecosystem depth
TENETS 08

Switching & Expansion

  • Churn triggers, migration barrier assessment
  • Multi-platform coexistence, consolidation intent

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the No-Code / Low-Code Platform Adoption Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Ranking platform adoption drivers by role and org size.
2
Measuring build-vs-buy decision triggers across segments.
3
Benchmarking tool consolidation intent by industry vertical.
Deliverables
Adoption driver ranking
Segment comparison matrix
Platform preference bands
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
IT decision-makers in low-digital or legacy-heavy firms.
2
Quick pulse across mid-market and regional accounts.
Deliverables
Mid-market coverage
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
Enterprise platform owners with complex governance requirements.
2
Citizen developer cohorts in high-priority industry clusters.
Deliverables
Cluster insights
Rich workflow maps
OPTIONAL
FGDs
Deliverables
Themes and quotes
Concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI for mid-market and legacy-environment respondents with lower digital accessibility.
Consider adding: F2F interviews for enterprise platform owners and governance-sensitive cohorts, plus a focused FGD layer to pressure-test vendor evaluation criteria and messaging.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the enterprise software adoption space.

CASELET 1

Workflow automation tool preference & switching triggers (India)

CASELET 2

Citizen developer readiness & governance tension (India)

Workflow automation tool preference & switching triggers (India)

OBJECTIVE

A mid-size enterprise software vendor needed to map how IT decision-makers and line-of-business heads across BFSI and manufacturing segments evaluate, shortlist, and commit to workflow automation tools , and what triggers a switch from incumbent platforms.

WHAT WE DID

Ran a structured quant survey across 320 respondents in 6 cities, capturing vendor shortlisting criteria, evaluation stage drop-offs, integration friction, IT governance constraints, and budget approval pathways for tools in the workflow automation category.

DELIVERED

A vendor preference map by segment, a ranked switching trigger list by buyer role, a friction inventory at each evaluation stage, and a set of positioning corridors tied to the highest-weight shortlisting criteria.
CASELET 1

Workflow automation tool preference & switching triggers (India)

CASELET 2

Citizen developer readiness & governance tension (India)

Workflow automation tool preference & switching triggers (India)

OBJECTIVE

A mid-size enterprise software vendor needed to map how IT decision-makers and line-of-business heads across BFSI and manufacturing segments evaluate, shortlist, and commit to workflow automation tools , and what triggers a switch from incumbent platforms.

WHAT WE DID

Ran a structured quant survey across 320 respondents in 6 cities, capturing vendor shortlisting criteria, evaluation stage drop-offs, integration friction, IT governance constraints, and budget approval pathways for tools in the workflow automation category.

DELIVERED

A vendor preference map by segment, a ranked switching trigger list by buyer role, a friction inventory at each evaluation stage, and a set of positioning corridors tied to the highest-weight shortlisting criteria.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between citizen developers, professional developers and IT governance teams?

How will you measure platform selection preference beyond simple ratings?

Will the survey map the full platform adoption journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our pipeline conversion and enterprise sales motion?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call