PREVENTIVE HEALTHCARE

Preventive Health Check-up Adoption Survey

Map how urban adults evaluate, compare, and choose preventive health check-up packages across price tiers, provider networks, and benefit coverage, so you can sharpen acquisition targeting, refine package positioning, and convert hesitant first-time buyers.

Pan-India sample
Urban adults (Primary Health Decision-Makers)
15-20 min
Talk to a Survey Consultant
Adoption friction & drop-offsIdentify where prospective buyers stall, defer, or abandon check-up bookings.
Package drivers & WTPBenchmark willingness-to-pay thresholds across age, income, and risk segments.
TRUSTED BY LEADING BRANDS
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CONTEXT & RELEVANCE

Why run this survey now

Most health plan providers don't lose members purely on premium cost. They lose them due to low perceived necessity, fragmented provider access, unclear benefit communication, employer indifference, and poor post-checkup follow-through, none of which fully show up in claims data or enrollment dashboards.

If you are...

  • Health insurer expanding wellness portfolio
  • Corporate wellness benefits head
  • Diagnostic chain scaling B2B packages
  • TPA managing employer health programs
  • Health plan product or pricing lead

You're likely facing...

  • Low checkup uptake despite coverage
  • Employer mandate vs employee apathy gap
  • Preventive vs curative spend imbalance
  • Package pricing vs perceived value mismatch
  • Renewal drop-off after unused benefits

This will help answer...

  • Adoption drivers beyond price
  • Checkup journey drop-off stage
  • Segment preference by age, income
  • Willingness to pay by package tier
  • Renewal and re-engagement triggers

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete preventive health journey from initial awareness to sustained annual compliance.

TENETS 01

Awareness & Triggers

  • First awareness channel, source
  • Trigger events driving first booking
TENETS 02

Provider Selection

  • Shortlisting criteria, diagnostic brand preference
  • Hospital vs. standalone lab trade-off
TENETS 03

Package & Coverage

  • Test panel inclusions, gap perception
  • Add-on test uptake, specialist referral rate
TENETS 04

Booking Friction

  • Drop-off points, appointment wait time
  • Pre-visit documentation, fasting compliance barriers
TENETS 05

Pricing & WTP

  • Out-of-pocket spend, insurance offset rate
  • Price sensitivity across package tiers
TENETS 06

Report & Follow-up

  • Report turnaround time, digital delivery format
  • Physician consultation post-report, action rate
TENETS 07

Repeat & Compliance

  • Annual check-up frequency, lapse reasons
  • Reminder effectiveness, re-engagement triggers
TENETS 08

Employer & Insurer Role

  • Corporate wellness mandate, benefit utilisation
  • Insurer-driven check-up incentives, claim linkage

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Preventive Health Check-up Adoption Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Measuring check-up frequency and package preference by segment.
2
Ranking barriers to first-time adoption.
3
Comparing uptake across age, income, and city tier.
Deliverables
Adoption rate matrix
Barrier ranking report
Segment preference map
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Older or low-digital respondents in Tier 2 and 3 cities.
2
Quick pulse across multiple geographies and income bands.
Deliverables
Tier-wise coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
High-frequency users and corporate wellness program enrollees.
2
Cohorts with complex multi-package or family-plan decisions.
Deliverables
Cohort journey maps
Package decision profiles
OPTIONAL
FGDs
Deliverables
Themes and quotes
Concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI to capture low-digital and older respondents in Tier 2 and Tier 3 markets.
Consider adding: Face-to-face interviews for corporate wellness cohorts and high-frequency users, plus a focused FGD layer to pressure-test package positioning and communication.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the preventive health and wellness space.

CASELET 1

Annual health screening uptake & barrier mapping (India)

CASELET 2

Corporate wellness plan design & pricing corridor study (India)

Annual health screening uptake & barrier mapping (India)

OBJECTIVE

A mid-size diagnostics chain needed to isolate why working-age urban adults with employer-sponsored benefits consistently deferred annual screening packages , and which deferral triggers differed across income bands and household types.

WHAT WE DID

Ran a structured quant survey across 6 metros with 800 respondents, capturing benefit awareness levels, scheduling friction, perceived necessity, spousal influence, and price sensitivity by package tier for each income segment.

DELIVERED

A segment-level barrier framework ranking deferral reasons by cohort, a benefit awareness gap map by employer category, and a set of message territories calibrated to convert high-intent deferring segments into first-time bookers.
CASELET 1

Annual health screening uptake & barrier mapping (India)

CASELET 2

Corporate wellness plan design & pricing corridor study (India)

Annual health screening uptake & barrier mapping (India)

OBJECTIVE

A mid-size diagnostics chain needed to isolate why working-age urban adults with employer-sponsored benefits consistently deferred annual screening packages , and which deferral triggers differed across income bands and household types.

WHAT WE DID

Ran a structured quant survey across 6 metros with 800 respondents, capturing benefit awareness levels, scheduling friction, perceived necessity, spousal influence, and price sensitivity by package tier for each income segment.

DELIVERED

A segment-level barrier framework ranking deferral reasons by cohort, a benefit awareness gap map by employer category, and a set of message territories calibrated to convert high-intent deferring segments into first-time bookers.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between first-time check-up takers, lapsed check-up takers and never-checked individuals?

How will you measure check-up provider preference beyond simple ratings?

Will the survey map the full preventive health-seeking journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our corporate wellness and retail acquisition strategy?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

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