SUPPLY CHAIN & TRADE FINANCE

Supply Chain Financing Awareness Survey

Map how supply chain finance decision-makers evaluate, compare, and weigh financing instruments, lender terms, and working capital options, so you can sharpen acquisition targeting, refine product positioning, and convert high-intent segments faster.

Pan-India sample
Supply chain firms (CFOs / Treasury Heads)
15-20 min
Talk to a Survey Consultant
Financing adoption gapsIdentify where supply chain firms stall, disengage, or reject financing offers.
Instrument preference & trade-offsBenchmark awareness levels, pricing sensitivity, and tenure expectations across segments.
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CONTEXT & RELEVANCE

Why run this survey now

Most supply chain financiers don't lose corporate clients purely on interest rates. They lose them due to low product awareness, mismatched tenor structures, onboarding friction, weak anchor-buyer alignment, and poor distributor-tier coverage, none of which fully show up in portfolio dashboards or disbursement reports.

If you are...

  • Bank vs fintech SCF competition
  • NBFC scaling distributor finance
  • SCF product or credit head
  • Corporate treasury or procurement lead
  • Channel finance growth teams

You're likely facing...

  • Awareness gap: SCF vs traditional credit
  • Anchor-buyer onboarding drop-offs
  • Banks = structured/slow perception
  • Fintechs = fast/unproven perception
  • Distributor tier switching triggers

This will help answer...

  • Awareness drivers by segment
  • Onboarding drop-off stage
  • Bank vs fintech preference split
  • Pricing, tenor, and fee tension
  • Renewal and switching triggers

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete supply chain financing journey from awareness to portfolio expansion.

TENETS 01

Discovery & Awareness

  • First financing touchpoint, channel
  • Awareness gaps by firm size
TENETS 02

Preference Drivers

  • Instrument selection criteria, ranked
  • Anchor buyer vs. financier preference
TENETS 03

Product & Utilisation

  • Invoice discounting vs. factoring split
  • Dynamic discounting adoption rate
TENETS 04

Onboarding Friction

  • Documentation burden, KYC delays
  • Drop-offs across approval stages
TENETS 05

Pricing & WTP

  • Discount rate sensitivity, tier-wise
  • Fee structure transparency perception
TENETS 06

Usage & Stickiness

  • Renewal intent, facility tenure
  • Multi-provider usage patterns
TENETS 07

Trust & Credibility

  • Provider credibility signals, ranked
  • Anchor buyer endorsement weight
TENETS 08

Competitive Positioning

  • Bank vs. fintech share of wallet
  • Switching triggers, unmet needs

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Supply Chain Financing Awareness Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across buyer, supplier, and financier segments.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Measuring SCF product awareness by firm size and sector.
2
Ranking barriers to invoice discounting and factoring adoption.
3
Comparing financing preferences across buyer and supplier segments.
Deliverables
Awareness gap matrix
Barrier ranking index
Segment preference map
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Tier-2 and Tier-3 suppliers with low digital access.
2
Quick coverage across dispersed manufacturing clusters.
Deliverables
Supplier coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
Anchor buyers and large-ticket supply chain relationships.
2
Verifying financing behaviour in high-value trade corridors.
Deliverables
Cluster financing profiles
Buyer-supplier journey maps
OPTIONAL
FGDs
Deliverables
Themes and verbatims
Proposition feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI to capture Tier-2 and Tier-3 suppliers with limited digital access.
Consider adding: F2F interviews in anchor-buyer clusters and a focused FGD layer to pressure-test SCF product messaging and adoption triggers.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the supply chain finance space.

CASELET 1

Invoice discounting adoption & friction mapping among mid-market suppliers (India)

CASELET 2

Anchor buyer perceptions of dynamic discounting programs (West India)

Invoice discounting adoption & friction mapping among mid-market suppliers (India)

OBJECTIVE

A digital-first NBFC needed to map how mid-market suppliers across manufacturing and trading segments choose between invoice discounting and traditional working capital loans , and which friction points stall first-time adoption decisions.

WHAT WE DID

Ran a structured quant survey across 320 suppliers in six cities, capturing awareness levels by financing type, decision triggers, documentation burden, turnaround time expectations, and the role of anchor buyer relationships in shaping lender preference.

DELIVERED

A segment-level friction list by supplier type, a channel preference map showing how suppliers first encounter financing options, and a set of message territories ranked by resonance across first-time and repeat borrower segments.
CASELET 1

Invoice discounting adoption & friction mapping among mid-market suppliers (India)

CASELET 2

Anchor buyer perceptions of dynamic discounting programs (West India)

Invoice discounting adoption & friction mapping among mid-market suppliers (India)

OBJECTIVE

A digital-first NBFC needed to map how mid-market suppliers across manufacturing and trading segments choose between invoice discounting and traditional working capital loans , and which friction points stall first-time adoption decisions.

WHAT WE DID

Ran a structured quant survey across 320 suppliers in six cities, capturing awareness levels by financing type, decision triggers, documentation burden, turnaround time expectations, and the role of anchor buyer relationships in shaping lender preference.

DELIVERED

A segment-level friction list by supplier type, a channel preference map showing how suppliers first encounter financing options, and a set of message territories ranked by resonance across first-time and repeat borrower segments.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between anchor-led, bank-led and fintech-led program users?

How will you measure financing instrument preference beyond simple ratings?

Will the survey map the full supplier onboarding and drawdown journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our supplier acquisition and program expansion strategy?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

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