SUSTAINABILITY & ESG

Sustainability Perception Assessment Survey

Map how corporate procurement heads, ESG leads, and investor relations teams evaluate, weigh, and choose sustainability commitments across reporting standards, supplier criteria, and stakeholder expectations, so you can sharpen positioning, fix segmentation gaps, and convert high-intent accounts.

Pan-India sample
Corporate decision-makers (ESG and Procurement Heads)
15-20 min
Talk to a Survey Consultant
Perception gaps & conversion signalsIdentify where sustainability claims lose credibility with procurement and ESG leads.
Commitment drivers & trade-offsBenchmark which reporting standards, supplier criteria, and pledges rank highest.
TRUSTED BY LEADING BRANDS
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CONTEXT & RELEVANCE

Why run this survey now

Most sustainability leads don't lose stakeholder trust purely on reporting gaps. They lose it due to misread audience priorities, inconsistent brand signals, credential fatigue, segment-level perception drift, and messaging that misaligns with lived values, none of which fully show up in ESG disclosure audits or brand tracker scores.

If you are...

  • Corporate sustainability head
  • Brand vs competitor positioning
  • ESG communications leader
  • Product or portfolio strategy lead
  • Investor relations or governance team

You're likely facing...

  • Credential gap: claims vs perceived credibility
  • Segment drift: B2B vs B2C perception
  • Greenwash risk: intent vs audience read
  • Messaging fatigue across priority segments
  • Commitment visibility vs competitor benchmarks

This will help answer...

  • Perception drivers beyond certifications
  • Credibility drop-off by segment
  • Owned vs competitor perception gap
  • Willingness to pay for sustainability
  • Switching triggers tied to ESG

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete sustainability perception journey from initial awareness to brand advocacy.

TENETS 01

Awareness & Salience

  • Sustainability term recognition rates
  • First exposure channels, touchpoints
TENETS 02

Credibility & Trust

  • Greenwashing suspicion triggers
  • Third-party certification recognition
TENETS 03

Preference Drivers

  • Sustainability vs. price trade-off
  • Category-level purchase triggers
TENETS 04

Messaging & Framing

  • Claim language resonance by segment
  • Emotional vs. rational appeal response
TENETS 05

Behavioral Commitment

  • Stated vs. revealed purchase behavior
  • Repeat buy and loyalty signals
TENETS 06

Channel & Influence

  • Peer, media, and influencer impact
  • Platform-level sustainability discovery
TENETS 07

Segment Variation

  • Age, income, and geography splits
  • Lifestyle cohort sustainability gaps
TENETS 08

Brand Benchmarking

  • Competitive sustainability perception ranking
  • Switching intent tied to ESG gaps

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
Not Selected

METHODOLOGY

Survey approach

For the Sustainability Perception Assessment Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across stakeholder segments.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Measuring sustainability perception scores by segment
2
Ranking ESG priority drivers across respondent groups
3
Benchmarking green credential awareness by region
Deliverables
Perception score index
Driver priority ranking
Segment gap matrix
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Respondents with low digital platform engagement
2
Quick coverage across dispersed geographic clusters
Deliverables
Representative coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
Senior decision-makers with nuanced sustainability mandates
2
High-influence cohorts requiring contextual verification
Deliverables
Cluster perception maps
Stakeholder journey profiles
OPTIONAL
FGDs
Deliverables
Themes and verbatims
Messaging concept feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quantitative layer, capturing perception scores and driver rankings across all target segments at scale.
Consider adding: CATI for low-digital or geographically dispersed respondents, and FGDs for a small qualitative layer to pressure-test messaging and surface conviction barriers.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
  • Indian Rupee (INR)
  • United Arab Emirates Dirham (AED)
  • Afghan Afghani (AFN)
  • Albanian Lek (ALL)
  • Armenian Dram (AMD)
  • Netherlands Antillean Guilder (ANG)
  • Angolan Kwanza (AOA)
  • Argentine Peso (ARS)
  • Australian Dollar (AUD)
  • Aruban Florin (AWG)
  • Azerbaijani Manat (AZN)
  • Bosnia-Herzegovina Convertible Mark (BAM)
  • Barbadian Dollar (BBD)
  • Bangladeshi Taka (BDT)
  • Bulgarian Lev (BGN)
  • Bahraini Dinar (BHD)
  • Burundian Franc (BIF)
  • Bermudian Dollar (BMD)
  • Brunei Dollar (BND)
  • Bolivian Boliviano (BOB)
  • Brazilian Real (BRL)
  • Bahamian Dollar (BSD)
  • Bhutanese Ngultrum (BTN)
  • Botswana Pula (BWP)
  • Belarusian Ruble (BYN)
  • Belize Dollar (BZD)
  • Canadian Dollar (CAD)
  • Congolese Franc (CDF)
  • Swiss Franc (CHF)
  • Chilean Peso (CLP)
  • Chinese Yuan (CNY)
  • Colombian Peso (COP)
  • Costa Rican Colón (CRC)
  • Cuban Peso (CUP)
  • Cape Verdean Escudo (CVE)
  • Czech Koruna (CZK)
  • Djiboutian Franc (DJF)
  • Danish Krone (DKK)
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  • Algerian Dinar (DZD)
  • Egyptian Pound (EGP)
  • Eritrean Nakfa (ERN)
  • Ethiopian Birr (ETB)
  • Euro (EUR)
  • Fijian Dollar (FJD)
  • Falkland Islands Pound (FKP)
  • British Pound (GBP)
  • Georgian Lari (GEL)
  • Ghanaian Cedi (GHS)
  • Gibraltar Pound (GIP)
  • Gambian Dalasi (GMD)
  • Guinean Franc (GNF)
  • Guatemalan Quetzal (GTQ)
  • Guyanese Dollar (GYD)
  • Hong Kong Dollar (HKD)
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  • Croatian Kuna (HRK)
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  • Iranian Rial (IRR)
  • Icelandic Króna (ISK)
  • Jamaican Dollar (JMD)
  • Jordanian Dinar (JOD)
  • Japanese Yen (JPY)
  • Kenyan Shilling (KES)
  • Kyrgyzstani Som (KGS)
  • Cambodian Riel (KHR)
  • Comorian Franc (KMF)
  • South Korean Won (KRW)
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  • Lao Kip (LAK)
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  • Sri Lankan Rupee (LKR)
  • Liberian Dollar (LRD)
  • Lesotho Loti (LSL)
  • Libyan Dinar (LYD)
  • Moroccan Dirham (MAD)
  • Moldovan Leu (MDL)
  • Malagasy Ariary (MGA)
  • Macedonian Denar (MKD)
  • Burmese Kyat (MMK)
  • Mongolian Tögrög (MNT)
  • Macanese Pataca (MOP)
  • Mauritian Rupee (MUR)
  • Maldivian Rufiyaa (MVR)
  • Malawian Kwacha (MWK)
  • Mexican Peso (MXN)
  • Malaysian Ringgit (MYR)
  • Mozambican Metical (MZN)
  • Namibian Dollar (NAD)
  • Nigerian Naira (NGN)
  • Nicaraguan Córdoba (NIO)
  • Norwegian Krone (NOK)
  • Nepalese Rupee (NPR)
  • New Zealand Dollar (NZD)
  • Omani Rial (OMR)
  • Panamanian Balboa (PAB)
  • Peruvian Sol (PEN)
  • Papua New Guinean Kina (PGK)
  • Philippine Peso (PHP)
  • Pakistani Rupee (PKR)
  • Polish Złoty (PLN)
  • Paraguayan Guaraní (PYG)
  • Qatari Riyal (QAR)
  • Romanian Leu (RON)
  • Serbian Dinar (RSD)
  • Russian Ruble (RUB)
  • Rwandan Franc (RWF)
  • Saudi Riyal (SAR)
  • Solomon Islands Dollar (SBD)
  • Seychellois Rupee (SCR)
  • Sudanese Pound (SDG)
  • Swedish Krona (SEK)
  • Singapore Dollar (SGD)
  • Saint Helena Pound (SHP)
  • Sierra Leonean Leone (SLL)
  • Somali Shilling (SOS)
  • Surinamese Dollar (SRD)
  • São Tomé and Príncipe Dobra (STD)
  • Syrian Pound (SYP)
  • Swazi Lilangeni (SZL)
  • Thai Baht (THB)
  • Tajikistani Somoni (TJS)
  • Turkmenistani Manat (TMT)
  • Tunisian Dinar (TND)
  • Tongan Paʻanga (TOP)
  • Turkish Lira (TRY)
  • Trinidad and Tobago Dollar (TTD)
  • New Taiwan Dollar (TWD)
  • Tanzanian Shilling (TZS)
  • Ukrainian Hryvnia (UAH)
  • Ugandan Shilling (UGX)
  • United States Dollar (USD)
  • Uruguayan Peso (UYU)
  • Uzbekistani Som (UZS)
  • Vietnamese Đồng (VND)
  • Vanuatu Vatu (VUV)
  • Samoan Tālā (WST)
  • Central African CFA Franc (XAF)
  • East Caribbean Dollar (XCD)
  • West African CFA franc (XOF)
  • CFP Franc (XPF)
  • Yemeni Rial (YER)
  • South African Rand (ZAR)
  • Zambian Kwacha (ZMW)
  • Zimbabwean Dollar (ZWL)

$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the sustainability perception space.

CASELET 1

Green packaging perception & purchase intent mapping (India)

CASELET 2

Corporate sustainability mandate & supplier trust audit (West India)

Green packaging perception & purchase intent mapping (India)

OBJECTIVE

A mid-size FMCG brand needed to quantify how urban grocery buyers and modern trade shoppers weigh eco-label claims against price and convenience, and whether stated green preference converts to shelf-level choice.

WHAT WE DID

Ran a structured quant survey across 6 cities with 480 respondents, capturing claim believability scores , willingness-to-pay corridors , label comprehension rates , and purchase trigger rankings by shopper segment and household income band.

DELIVERED

A segment-level perception map ranking green claim types by credibility, a price-premium tolerance corridor by shopper profile, and a message territory framework identifying which sustainability narratives close the intention-to-purchase gap.
CASELET 1

Green packaging perception & purchase intent mapping (India)

CASELET 2

Corporate sustainability mandate & supplier trust audit (West India)

Green packaging perception & purchase intent mapping (India)

OBJECTIVE

A mid-size FMCG brand needed to quantify how urban grocery buyers and modern trade shoppers weigh eco-label claims against price and convenience, and whether stated green preference converts to shelf-level choice.

WHAT WE DID

Ran a structured quant survey across 6 cities with 480 respondents, capturing claim believability scores , willingness-to-pay corridors , label comprehension rates , and purchase trigger rankings by shopper segment and household income band.

DELIVERED

A segment-level perception map ranking green claim types by credibility, a price-premium tolerance corridor by shopper profile, and a message territory framework identifying which sustainability narratives close the intention-to-purchase gap.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between eco-conscious primary buyers, sustainability-neutral occasional buyers and price-first buyers?

How will you measure sustainability preference beyond simple ratings?

Will the survey map the full sustainability evaluation journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our sustainability messaging and GTM positioning?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call