SUSTAINABLE & ECO-TOURISM

Sustainable & Eco-Tourism Awareness Survey

Measure how eco-conscious travelers evaluate, compare, and choose sustainable tourism experiences across destinations, certifications, and pricing tiers, so you can sharpen positioning, fix conversion gaps, and benchmark segment-level willingness to pay.

Pan-India sample
Travelers (Eco-Tourism Decision-Makers)
15-20 min
Talk to a Survey Consultant
Booking friction & drop-offsIdentify where eco-travelers hesitate, compare operators, or abandon booking journeys.
Certification value & pricing signalsRank sustainability credentials by segment and quantify willingness-to-pay premiums.
TRUSTED BY LEADING BRANDS
Brand 0Brand 1Brand 2Brand 3Brand 4Brand 5Brand 6Brand 7Brand 8Brand 9Brand 10Brand 11Brand 12Brand 13Brand 14Brand 15Brand 16Brand 17Brand 18Brand 19Brand 20Brand 21Brand 22Brand 23Brand 24Brand 25Brand 26Brand 27Brand 28Brand 29Brand 30Brand 31

CONTEXT & RELEVANCE

Why run this survey now

Most eco-tourism operators don't lose bookings purely on destination pricing. They lose them due to unclear sustainability credentials, misaligned traveler expectations, weak certification visibility, poor segment targeting, and undifferentiated experience positioning, none of which fully show up in booking platform analytics or post-trip review data.

If you are...

  • Eco-lodge or nature retreat operator
  • Sustainable tour package designer
  • Destination marketing head
  • Conservation travel revenue lead
  • Eco-certification or policy strategist

You're likely facing...

  • Green-washing perception vs. genuine credentials
  • Booking drop-off: awareness to conversion
  • Eco-travelers = niche/low-volume perception
  • Certification value: unclear to buyers
  • Segment confusion: conscious vs. casual traveler

This will help answer...

  • Awareness drivers beyond price
  • Conversion drop-off by journey stage
  • Segment split: conscious vs. casual
  • Willingness to pay for certification
  • Loyalty and repeat-visit triggers

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete eco-traveller journey from initial awareness to post-trip advocacy.

TENETS 01

Awareness & Discovery

  • First-touch channels, trigger events
  • Eco-label recognition, certification recall
TENETS 02

Motivation & Values

  • Primary eco-travel motivators
  • Environmental vs. cultural priority trade-offs
TENETS 03

Destination & Operator Selection

  • Operator trust signals, vetting criteria
  • Destination shortlisting, exclusion factors
TENETS 04

Pricing & Willingness to Pay

  • Premium tolerance, price ceiling by segment
  • Carbon offset fee acceptance rates
TENETS 05

Booking Journey Friction

  • Drop-off points, information gaps
  • Verification effort, certification confusion
TENETS 06

On-Trip Experience

  • Eco-practice visibility, in-destination behaviour
  • Guide quality, conservation activity participation
TENETS 07

Greenwashing & Trust

  • Scepticism triggers, credibility signals
  • Past greenwashing encounters, switching behaviour
TENETS 08

Advocacy & Loyalty

  • Post-trip referral behaviour, review intent
  • Repeat booking triggers, community engagement

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
Not Selected
Target audience
Who should we survey?
Not Selected
Region
Which regions should we cover?
Not Selected
Segments
How should we slice the data?
Not Selected
Discuss sample plan

METHODOLOGY

Survey approach

For the Sustainable and Eco-Tourism Awareness Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across traveller segments and operator cohorts.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Ranking eco-tourism motivators by traveller segment
2
Measuring willingness to pay for certified green stays
3
Benchmarking awareness across age and geography
Deliverables
Awareness index
Willingness-to-pay bands
Segment priority map
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Travellers in low-digital or rural feeder markets
2
Quick pulse across Tier 2 and Tier 3 source cities
Deliverables
Regional coverage data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
High-spend eco-travellers at certified nature reserves
2
Operators in biodiversity-sensitive or remote destinations
Deliverables
Operator journey maps
High-value traveller profiles
OPTIONAL
FGDs
Deliverables
Themes and quotes
Messaging feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, targeting leisure travellers and eco-lodge operators via travel panels and operator networks.
Consider adding: CATI for low-digital source markets and F2F intercepts at key eco-destination entry points to verify stated behaviour and capture on-ground operator sentiment.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
Indicative Estimate
  • Indian Rupee (INR)
  • United Arab Emirates Dirham (AED)
  • Afghan Afghani (AFN)
  • Albanian Lek (ALL)
  • Armenian Dram (AMD)
  • Netherlands Antillean Guilder (ANG)
  • Angolan Kwanza (AOA)
  • Argentine Peso (ARS)
  • Australian Dollar (AUD)
  • Aruban Florin (AWG)
  • Azerbaijani Manat (AZN)
  • Bosnia-Herzegovina Convertible Mark (BAM)
  • Barbadian Dollar (BBD)
  • Bangladeshi Taka (BDT)
  • Bulgarian Lev (BGN)
  • Bahraini Dinar (BHD)
  • Burundian Franc (BIF)
  • Bermudian Dollar (BMD)
  • Brunei Dollar (BND)
  • Bolivian Boliviano (BOB)
  • Brazilian Real (BRL)
  • Bahamian Dollar (BSD)
  • Bhutanese Ngultrum (BTN)
  • Botswana Pula (BWP)
  • Belarusian Ruble (BYN)
  • Belize Dollar (BZD)
  • Canadian Dollar (CAD)
  • Congolese Franc (CDF)
  • Swiss Franc (CHF)
  • Chilean Peso (CLP)
  • Chinese Yuan (CNY)
  • Colombian Peso (COP)
  • Costa Rican Colón (CRC)
  • Cuban Peso (CUP)
  • Cape Verdean Escudo (CVE)
  • Czech Koruna (CZK)
  • Djiboutian Franc (DJF)
  • Danish Krone (DKK)
  • Dominican Peso (DOP)
  • Algerian Dinar (DZD)
  • Egyptian Pound (EGP)
  • Eritrean Nakfa (ERN)
  • Ethiopian Birr (ETB)
  • Euro (EUR)
  • Fijian Dollar (FJD)
  • Falkland Islands Pound (FKP)
  • British Pound (GBP)
  • Georgian Lari (GEL)
  • Ghanaian Cedi (GHS)
  • Gibraltar Pound (GIP)
  • Gambian Dalasi (GMD)
  • Guinean Franc (GNF)
  • Guatemalan Quetzal (GTQ)
  • Guyanese Dollar (GYD)
  • Hong Kong Dollar (HKD)
  • Honduran Lempira (HNL)
  • Croatian Kuna (HRK)
  • Haitian Gourde (HTG)
  • Hungarian Forint (HUF)
  • Indonesian Rupiah (IDR)
  • Israeli New Shekel (ILS)
  • Iraqi Dinar (IQD)
  • Iranian Rial (IRR)
  • Icelandic Króna (ISK)
  • Jamaican Dollar (JMD)
  • Jordanian Dinar (JOD)
  • Japanese Yen (JPY)
  • Kenyan Shilling (KES)
  • Kyrgyzstani Som (KGS)
  • Cambodian Riel (KHR)
  • Comorian Franc (KMF)
  • South Korean Won (KRW)
  • Kuwaiti Dinar (KWD)
  • Cayman Islands Dollar (KYD)
  • Kazakhstani Tenge (KZT)
  • Lao Kip (LAK)
  • Lebanese Pound (LBP)
  • Sri Lankan Rupee (LKR)
  • Liberian Dollar (LRD)
  • Lesotho Loti (LSL)
  • Libyan Dinar (LYD)
  • Moroccan Dirham (MAD)
  • Moldovan Leu (MDL)
  • Malagasy Ariary (MGA)
  • Macedonian Denar (MKD)
  • Burmese Kyat (MMK)
  • Mongolian Tögrög (MNT)
  • Macanese Pataca (MOP)
  • Mauritian Rupee (MUR)
  • Maldivian Rufiyaa (MVR)
  • Malawian Kwacha (MWK)
  • Mexican Peso (MXN)
  • Malaysian Ringgit (MYR)
  • Mozambican Metical (MZN)
  • Namibian Dollar (NAD)
  • Nigerian Naira (NGN)
  • Nicaraguan Córdoba (NIO)
  • Norwegian Krone (NOK)
  • Nepalese Rupee (NPR)
  • New Zealand Dollar (NZD)
  • Omani Rial (OMR)
  • Panamanian Balboa (PAB)
  • Peruvian Sol (PEN)
  • Papua New Guinean Kina (PGK)
  • Philippine Peso (PHP)
  • Pakistani Rupee (PKR)
  • Polish Złoty (PLN)
  • Paraguayan Guaraní (PYG)
  • Qatari Riyal (QAR)
  • Romanian Leu (RON)
  • Serbian Dinar (RSD)
  • Russian Ruble (RUB)
  • Rwandan Franc (RWF)
  • Saudi Riyal (SAR)
  • Solomon Islands Dollar (SBD)
  • Seychellois Rupee (SCR)
  • Sudanese Pound (SDG)
  • Swedish Krona (SEK)
  • Singapore Dollar (SGD)
  • Saint Helena Pound (SHP)
  • Sierra Leonean Leone (SLL)
  • Somali Shilling (SOS)
  • Surinamese Dollar (SRD)
  • São Tomé and Príncipe Dobra (STD)
  • Syrian Pound (SYP)
  • Swazi Lilangeni (SZL)
  • Thai Baht (THB)
  • Tajikistani Somoni (TJS)
  • Turkmenistani Manat (TMT)
  • Tunisian Dinar (TND)
  • Tongan Paʻanga (TOP)
  • Turkish Lira (TRY)
  • Trinidad and Tobago Dollar (TTD)
  • New Taiwan Dollar (TWD)
  • Tanzanian Shilling (TZS)
  • Ukrainian Hryvnia (UAH)
  • Ugandan Shilling (UGX)
  • United States Dollar (USD)
  • Uruguayan Peso (UYU)
  • Uzbekistani Som (UZS)
  • Vietnamese Đồng (VND)
  • Vanuatu Vatu (VUV)
  • Samoan Tālā (WST)
  • Central African CFA Franc (XAF)
  • East Caribbean Dollar (XCD)
  • West African CFA franc (XOF)
  • CFP Franc (XPF)
  • Yemeni Rial (YER)
  • South African Rand (ZAR)
  • Zambian Kwacha (ZMW)
  • Zimbabwean Dollar (ZWL)

$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the sustainable and eco-tourism space.

CASELET 1

Eco-lodge pricing tolerance & segment fit (South India)

CASELET 2

Responsible travel intent & barrier diagnosis (West & North India)

Eco-lodge pricing tolerance & segment fit (South India)

OBJECTIVE

A nature-based hospitality operator needed to map how urban weekend travellers , international eco-tourists , and corporate wellness groups set their willingness to pay for certified sustainable stays versus conventional resort options.

WHAT WE DID

Ran a structured quant survey across 420 respondents in 4 metro catchments, capturing price thresholds by segment , certification awareness , booking channel preference , and the specific property attributes that shifted spend decisions toward eco-certified properties.

DELIVERED

A pricing corridor by traveller segment , a ranked list of certification triggers that moved booking intent, a channel preference map by segment, and a set of message territories aligned to each audience's primary motivation.
CASELET 1

Eco-lodge pricing tolerance & segment fit (South India)

CASELET 2

Responsible travel intent & barrier diagnosis (West & North India)

Eco-lodge pricing tolerance & segment fit (South India)

OBJECTIVE

A nature-based hospitality operator needed to map how urban weekend travellers , international eco-tourists , and corporate wellness groups set their willingness to pay for certified sustainable stays versus conventional resort options.

WHAT WE DID

Ran a structured quant survey across 420 respondents in 4 metro catchments, capturing price thresholds by segment , certification awareness , booking channel preference , and the specific property attributes that shifted spend decisions toward eco-certified properties.

DELIVERED

A pricing corridor by traveller segment , a ranked list of certification triggers that moved booking intent, a channel preference map by segment, and a set of message territories aligned to each audience's primary motivation.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between budget eco-travellers, mid-tier conscious travellers and premium sustainability seekers?

How will you measure eco-certification preference beyond simple ratings?

Will the survey map the full sustainable travel planning journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our destination marketing and partnership acquisition?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

Book a Discovery Call