PUBLIC HEALTH & VACCINES

Vaccination Awareness & Hesitancy Survey

Track how caregivers, adults, and at-risk populations evaluate, weigh, and choose vaccination decisions across awareness, trust, and access barriers, so you can sharpen segmentation, fix conversion gaps in immunization outreach, and benchmark channel strategy.

Pan-India Sample
General Population (Primary Health Decision-Makers)
15-20 min
Talk to a Survey Consultant
Hesitancy triggers & drop-offsIdentify where caregivers stall, disengage, or reject vaccination at each stage.
Awareness gaps & segment profilesMap hesitancy intensity, trust deficits, and messaging receptivity across population segments.
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CONTEXT & RELEVANCE

Why run this survey now

Most public health teams don't lose vaccination uptake purely on vaccine availability. They lose it due to misinformation spread, provider trust deficits, community-level hesitancy clusters, unclear risk-benefit perception, and socioeconomic access barriers, none of which fully show up in immunization registry data or clinic attendance records.

If you are...

  • National immunization program lead
  • Vaccine manufacturer or distributor
  • Public health communications director
  • NGO or community outreach head
  • Health policy advisor or strategist

You're likely facing...

  • Uptake gaps: awareness vs refusal
  • Misinformation source: digital vs community
  • Provider trust vs institutional trust gap
  • High-risk segments: under-vaccinated clusters
  • Message fatigue across repeat campaigns

This will help answer...

  • Primary hesitancy drivers by segment
  • Trusted messenger by community type
  • Awareness-to-intent conversion gaps
  • Segment-level refusal vs delay split
  • Intervention triggers by hesitancy stage

RESEARCH THEMES

What This Survey Investigates

Eight interconnected research themes that map the complete vaccination journey from initial awareness to sustained community uptake.

TENETS 01

Awareness & Reach

  • Primary information source channels
  • First vaccine encounter touchpoint
TENETS 02

Hesitancy Drivers

  • Top barriers to vaccination intent
  • Misinformation exposure, belief strength
TENETS 03

Trust & Credibility

  • Institutional trust, authority ranking
  • Healthcare provider influence on decision
TENETS 04

Access & Friction

  • Appointment booking drop-off points
  • Geographic, cost, and time barriers
TENETS 05

Decision Triggers

  • Final nudge before vaccination consent
  • Mandate, incentive, peer influence weight
TENETS 06

Experience & Satisfaction

  • On-site experience, staff interaction quality
  • Post-vaccination side effect communication
TENETS 07

Booster & Compliance

  • Booster dose intent, schedule adherence
  • Reminder channel effectiveness by segment
TENETS 08

Advocacy & Spread

  • Peer recommendation likelihood, triggers
  • Community influencer role in uptake

SAMPLING STRATEGY

Tell us about your ideal sample

Help us understand your target respondent profile. Select what applies, we'll design the optimal sample plan based on your inputs.

Sample size
How many respondents do you need?
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Target audience
Who should we survey?
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Region
Which regions should we cover?
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Segments
How should we slice the data?
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Discuss sample plan

METHODOLOGY

Survey approach

For the Vaccination Awareness and Hesitancy Survey, we recommend a quant-first design with flexible data-collection modes to balance reach, depth, and verification across caregiver, community, and clinical segments.

PRIMARY
Online web surveySelf-administered survey shared via email / panels to capture structured responses at scale.
Best for
1
Measuring hesitancy levels by vaccine type and demographic.
2
Ranking trust drivers across caregiver and patient segments.
3
Comparing awareness gaps by geography and age cohort.
Deliverables
Hesitancy index
Trust driver ranking
Awareness gap matrix
OPTIONAL
CATI (phone survey)Interviewer-led telephone interviews to reach owners who are harder to get online.
Best for
1
Rural caregivers with limited digital access.
2
Quick coverage across dispersed semi-urban clusters.
Deliverables
Rural segment data
Call-log diagnostics
SELECTIVE
Face-to-faceOn-ground surveys or interviews in key industrial clusters or high-value cohorts.
Best for
1
High-hesitancy communities requiring in-person trust building.
2
Frontline health workers in low-connectivity clinic settings.
Deliverables
Community hesitancy profiles
Clinic-level insights
OPTIONAL
FGDs
Deliverables
Hesitancy themes
Message feedback
OPTIONAL
Mixed surveysAny 4-mode combo Online + CATI + F2F + FGDs to maximise reach and representation. Mode-specific quotas and weighting for clean comparisons.
Deliverables
Unified dataset
Mode-adjusted analytics
Our Recommendation
Start with: Online web survey as the core quant layer, supported by CATI to capture rural and low-digital caregiver segments.
Consider adding: F2F for high-hesitancy community clusters and FGDs to pressure-test communication strategies with resistant caregiver groups.

EXECUTION PROCESS

How we execute

A proven 9-step process from scoping to delivery, designed to ensure quality, speed, and actionable insights.

Define the decision frame

Confirm objectives, target cohorts, geographies, and reporting cuts

Step 01

Define the decision frame

Design the instrument

Build workstream modules mapped to outputs (drivers, friction, pricing, retention, trust)

Step 02

Design the instrument

Lock the questionnaire

Review wording, sequencing, LOI, and competitive context; approve final version

Step 03

Lock the questionnaire

Pilot and calibrate

Test comprehension and ease quality; refine quotas and remove friction where needed

Step 04

Pilot and calibrate

Run fieldwork

Execute collection with active quota management and feasibility controls

Step 05

Run fieldwork

Assure quality

Dedupe, attention checks, speed/consistency rules, removals with audit trail

Step 06

Assure quality

Prepare the dataset

Clean data and deliver codebook/variable definitions

Step 07

Prepare the dataset

Analyse and synthesise

Driver ranking, leakage diagnostics, pricing bands, segment insights

Step 08

Analyse and synthesise

Deliver and align

Executive deck (optional dashboard) and leadership readout with recommendations

Step 09

Deliver and align

COMMERCIAL TERMS

Request a Commercial Proposal

Pricing depends on cohort, geography, sample size, approach, LOI, and deliverables. Configure below for an indicative estimate.

Select Sample Size

100

Geography

  • India
  • APAC (Singapore, Vietnam, Philippines, Indonesia, Australia, NZ, Japan, Thailand)
  • Middle East (UAE, KSA, Qatar, Bahrain, Oman, Kuwait)
  • North America (US, Canada)
  • Europe
  • Africa (South Africa, Kenya, Nigeria, Egypt, Algeria)
  • LATAM (Brazil, Mexico)

Select Mode of Survey

  • Online
  • CATI
  • Online FGD (5 people per FGD)
  • F2F

Length of the Interview

  • Select
  • 0-15
  • 16-20
  • 21-30
  • 31-45
  • 46-60
  • Custom
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$0.00

+ applicable taxes

Proposal turnaround typically 24–48 hours

Note: Estimate is indicative only. Final pricing is subject to scope finalization after discovery call.

REFERENCE CASELETS

Reference

Real-world examples of survey work in the public health awareness space.

CASELET 1

Childhood immunisation dropout drivers & caregiver trust (North India)

CASELET 2

Adult vaccine hesitancy & channel preference among urban working populations (West India)

Childhood immunisation dropout drivers & caregiver trust (North India)

OBJECTIVE

A public health programme needed to isolate why first-time caregivers and repeat defaulters discontinued scheduled immunisation, and which information sources and provider interactions most strongly shaped their compliance decisions.

WHAT WE DID

Ran a structured quant survey across 600 caregivers in 4 states, capturing dropout stage, trigger event, trusted messenger type, perceived side-effect risk, and facility accessibility score for each immunisation round missed.

DELIVERED

A dropout stage map by caregiver segment, a ranked barrier list by geography, a trusted messenger framework by community type, and a set of re-engagement message territories for frontline health workers.
CASELET 1

Childhood immunisation dropout drivers & caregiver trust (North India)

CASELET 2

Adult vaccine hesitancy & channel preference among urban working populations (West India)

Childhood immunisation dropout drivers & caregiver trust (North India)

OBJECTIVE

A public health programme needed to isolate why first-time caregivers and repeat defaulters discontinued scheduled immunisation, and which information sources and provider interactions most strongly shaped their compliance decisions.

WHAT WE DID

Ran a structured quant survey across 600 caregivers in 4 states, capturing dropout stage, trigger event, trusted messenger type, perceived side-effect risk, and facility accessibility score for each immunisation round missed.

DELIVERED

A dropout stage map by caregiver segment, a ranked barrier list by geography, a trusted messenger framework by community type, and a set of re-engagement message territories for frontline health workers.

FREQUENTLY ASKED QUESTIONS

Common Questions

Answers to frequently asked questions about this survey mandate.

What decisions will this survey enable?

Who is the buyer vs who are the respondents?

Can we see differences between vaccine-hesitant adults, partially vaccinated individuals and fully vaccinated individuals?

How will you measure vaccination intent beyond simple ratings?

Will the survey map the full vaccination decision journey and drop-offs?

Can this survey inform product and pricing strategy?

How will findings improve our outreach and campaign conversion rates?

Still have questions?

Schedule a discovery call to discuss your specific needs and get a custom quote.

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