Software And BPO Services Market Global Report 2017

Region:Global

Author(s):

Product Code:TBRC2024

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Published on

June 2017

Total pages

250

Table of Content

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About the Report

About the Report

Software services include application software programming services, computer program (software) development, computer software support services, and web design services. Software service companies document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast-moving consumer goods (FMCG) verticals and other industries and government organizations. BPO Services companies perform basic operations of a business process such as human resources, finance, and accounting of manufacturing, retail or an automobile company.
The Americas was the largest region in the software and BPO services market in 2016, accounting for $around 38% market share. This was due to rapid growth in demand for software services from professional services companies such as finance, HR companies, and manufacturing companies. Asia was the second largest region accounting for around 33% market share. Europe was the third largest region accounting for around 26% market share.
Virtualization-Virtualization allows enterprises to eliminate entire servers as well as the associated infrastructure and operating costs. This not only streamlines a company's IT infrastructure, but it also lays the foundation for more strategic IT initiatives. Virtualization has opened opportunities for IT services companies to offer Infrastructure as a Service (where businesses rely on equipment owned by IT service providers) and Platform as a service (where businesses rely on software and platforms owned by IT service providers) to their clients.

Products

Products

CRM BPO, Infrastructure Software, HRO BPO, Application Software, Others BPO Services


Companies

Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE

Table of Contents

Table of Contents

1. Software and BPO Services Market Characteristics;

2. Software and BPO Services Market Size and Growth;

2.1. Historic Market Growth; 2.1.1. Drivers of the Market; 2.1.1.1. Emerging Markets Growth; 2.1.1.2. Technology Development; 2.1.1.3. High Valuations on Technology Companies; 2.1.1.4. Large Talent Pool in Low Cost Economies; 2.1.2. Restraints on the Market; 2.1.2.1. Multinational Operations; 2.1.2.2. Cybersecurity; 2.2. Forecast Market Growth; 2.2.1. Drivers of the Market; 2.2.1.1. Economic Growth; 2.2.1.2. Smart Cities; 2.2.1.3. Government Initiatives; 2.2.1.4. Internet of Things (IoT); 2.2.2. Restraints on the Market; 2.2.2.1. Interest Rate Increases; 2.2.2.2. Reduction in Free Trade;

3. Software and BPO Services Market Trends And Strategies;

3.1. Cloud/Software As A Service (Saas); 3.2. Virtualization; 3.3. Data Analytics; 3.4. Software Artificial Intelligence (AI) and Automation; 3.5. Robotics In Business Process Outsourcing; 3.6. ITIL/ISO Certifications In The IT Industry;

4. PESTLE Analysis;

4.1. Political; 4.2. Economic; 4.3. Social; 4.4. Technological; 4.5. Legal; 4.6. Environmental;

5. Software and BPO Services Market Customer Information;

6. Software and BPO Services Market Segmentation;

6.1. Global Software and BPO Services Market, 2016, By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 6.2. Global Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 6.3. Global Software and BPO Services Market Compared With Similar Markets, 2016; 6.4. Global Software and BPO Services Market Compared With Similar Markets, 2012-2020, Historic and Forecast; 6.5. Software and BPO Services Market Compared With Similar Markets, 2016, By Region; 6.6. Software and BPO Services Market Compared With Similar Markets, 2016, By Country; 6.7. Application Development; 6.7.1. Market Characteristics; 6.7.2. Market Trends And Strategies; 6.8. Data Management And Cloud; 6.8.1. Market Characteristics; 6.8.2. Market Trends And Strategies; 6.9. Enterprise Software; 6.9.1. Market Characteristics; 6.9.2. Market Trends And Strategies; 6.10.Security Software Services; 6.10.1. Market Characteristics; 6.10.2. Market Trends And Strategies; 6.11.Testing Software Services; 6.11.1. Market Characteristics; 6.11.2. Market Trends And Strategies; 6.12.Business Processes Outsourcing Services; 6.12.1. Market Characteristics; 6.12.2. Market Trends And Strategies;

7. Software and BPO Services Market Regional And Country Analysis;

7.1. Global Software and BPO Services Market, 2016, By Region; 7.2. Global Software and BPO Services Market, 2012-2020, Historic and Forecast, By Region; 7.3. Software and BPO Services Market, 2016, By Country; 7.4. Software and BPO Services Market, 2012-2020, Historic and Forecast, By Country;

8. Software and BPO Services Market Comparison With Industry Metrics;

8.1. Total Enterprises, By Country, 2016, Millions; 8.2. Average Spending On Software and BPO Services Market By Total Enterprises, By Country, 2016, USD ($); 8.3. Global Internet Penetration, 2016, By Country; 8.4. Global Software and BPO Services Market Revenue Versus Internet Penetration, 2016, By Country;

9. Global Software and BPO Services Market Comparison with Macro Economic Factors;

9.1. Software and BPO Services Market Size, Percentage Of GDP, Global; 9.2. Per Capita Average Software and BPO Services Expenditure, Global; 9.3. Software and BPO Services Market Size, Percentage Of GDP, By Country; 9.4. Per Capita Average Software and BPO Services Expenditure, By Country;

10. Asia-Pacific Software and BPO Services Market;

10.1.1. Asia-Pacific Software and BPO Services Market Overview; 10.1.2. Asia-Pacific Software and BPO Services Historic Market, 2012-2016; 10.1.3. Asia-Pacific Software and BPO Services Forecast Market, 2016-2020; 10.1.4. Asia-Pacific Software and BPO Services Market, 2016, By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 10.1.5. Asia-Pacific Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment;

11. Asia-Pacific Software and BPO Services Market: Country Analysis;

11.1.China Software and BPO Services Market; 11.1.1. China Software and BPO Services Market Overview; 11.1.2. China Software and BPO Services Historic Market, 2012-2016; 11.1.3. China Software and BPO Services Forecast Market, 2016-2020; 11.1.4. China Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.1.5. China Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 11.1.6. China Software and BPO Services Market, Percentage Of GDP, 2012-2020; 11.1.7. China Per Capita Average Software and BPO Services Expenditure, 2012-2020; 11.1.8. China Software and BPO Services Market Comparison With Industry Metrics; 11.1.8.1. China Internet Penetration, 2012-2020; 11.1.8.2. China Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 11.2.India Software and BPO Services Market; 11.2.1. India Software and BPO Services Market Overview; 11.2.2. India Software and BPO Services Historic Market, 2012-2016; 11.2.3. India Software and BPO Services Forecast Market, 2016-2020; 11.2.4. India Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.2.5. India Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 11.2.6. India Software and BPO Services Market, Percentage Of GDP, 2012-2020; 11.2.7. India Per Capita Average Software and BPO Services Expenditure, 2012-2020; 11.2.8. India Software and BPO Services Market Comparison With Industry Metrics; 11.2.8.1. India Internet Penetration, 2012-2020; 11.2.8.2. India Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 11.3.Japan Software and BPO Services Market; 11.3.1. Japan Software and BPO Services Market Overview; 11.3.2. Japan Software and BPO Services Historic Market, 2012-2016; 11.3.3. Japan Software and BPO Services Forecast Market, 2016-2020; 11.3.4. Japan Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.3.5. Japan Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 11.3.6. Japan Software and BPO Services Market, Percentage Of GDP, 2012-2020; 11.3.7. Japan Per Capita Average Software and BPO Services Expenditure, 2012-2020; 11.3.8. Japan Software and BPO Services Market Comparison With Industry Metrics; 11.3.8.1. Japan Internet Penetration, 2012-2020; 11.3.8.2. Japan Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 11.4.Australia Software and BPO Services Market; 11.4.1. Australia Software and BPO Services Historic Market, 2012-2016; 11.4.2. Australia Software and BPO Services Forecast Market, 2016-2020; 11.4.3. Australia Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.4.4. Australia Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 11.4.5. Australia Software and BPO Services Market, Percentage Of GDP, 2012-2020; 11.4.6. Australia Per Capita Average Software and BPO Services Expenditure, 2012-2020; 11.4.7. Australia Software and BPO Services Market Comparison With Industry Metrics; 11.4.7.1. Australia Internet Penetration, 2012-2020; 11.4.7.2. Australia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020;

12. Western Europe Software and BPO Services Market;

12.1.1. Western Europe Software and BPO Services Market Overview; 12.1.2. Western Europe Software and BPO Services Historic Market, 2012-2016; 12.1.3. Western Europe Software and BPO Services Forecast Market, 2016-2020; 12.1.4. Western Europe Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.1.5. Western Europe Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.2.Western Europe Software and BPO Services Market: Country Analysis; 12.3.UK Software and BPO Services Market; 12.3.1. UK Software and BPO Services Market Overview; 12.3.1. UK Software and BPO Services Market Overview; 12.3.2. UK Software and BPO Services Historic Market, 2012-2016; 12.3.3. UK Software and BPO Services Forecast Market, 2016-2020; 12.3.4. UK Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.3.5. UK Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.3.6. UK Software and BPO Services Market, Percentage Of GDP, 2012-2020; 12.3.7. UK Per Capita Average Software and BPO Services Expenditure, 2012-2020; 12.3.8. UK Software and BPO Services Market Comparison With Industry Metrics; 12.3.8.1. UK Internet Penetration, 2012-2020; 12.3.8.2. UK Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 12.4.Germany Software and BPO Services Market; 12.4.1. Germany Software and BPO Services Market Overview; 12.4.2. Germany Software and BPO Services Historic Market, 2012-2016; 12.4.3. Germany Software and BPO Services Forecast Market, 2016-2020; 12.4.4. Germany Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.4.5. Germany Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.4.6. Germany Software and BPO Services Market, Percentage Of GDP, 2012-2020; 12.4.7. Germany Per Capita Average Software and BPO Services Expenditure, 2012-2020; 12.4.8. Germany Software and BPO Services Market Comparison With Industry Metrics; 12.4.8.1. Germany Internet Penetration, 2012-2020; 12.4.8.2. Germany Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 12.5.France Software and BPO Services Market; 12.5.1. France Software and BPO Services Market Overview; 12.5.2. France Software and BPO Services Historic Market, 2012-2016; 12.5.3. France Software and BPO Services Forecast Market, 2016-2020; 12.5.4. France Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.5.5. France Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.5.6. France Software and BPO Services Market, Percentage Of GDP, 2012-2020; 12.5.7. France Per Capita Average Software and BPO Services Expenditure, 2012-2020; 12.5.8. France Software and BPO Services Market Comparison With Industry Metrics; 12.5.8.1. France Internet Penetration, 2012-2020; 12.5.8.2. France Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 12.6.Italy Software and BPO Services Market; 12.6.1. Italy Software and BPO Services Market Overview; 12.6.2. Italy Software and BPO Services Historic Market, 2012-2016; 12.6.3. Italy Software and BPO Services Forecast Market, 2016-2020; 12.6.4. Italy Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.6.5. Italy Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.6.6. Italy Software and BPO Services Market, Percentage Of GDP, 2012-2020; 12.6.7. Italy Per Capita Average Software and BPO Services Expenditure, 2012-2020; 12.6.8. Italy Software and BPO Services Market Comparison With Industry Metrics; 12.6.8.1. Italy Internet Penetration, 2012-2020; 12.6.8.2. Italy Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020; 12.7.Spain Software and BPO Services Market; 12.7.1. Spain Software and BPO Services Historic Market, 2012-2016; 12.7.2. Spain Software and BPO Services Forecast Market, 2016-2020; 12.7.3. Spain Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.7.4. Spain Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 12.7.5. Spain Software and BPO Services Market, Percentage Of GDP, 2012-2020; 12.7.6. Spain Per Capita Average Software and BPO Services Expenditure, 2012-2020; 12.7.7. Spain Software and BPO Services Market Comparison With Industry Metrics; 12.7.7.1. Spain Internet Penetration, 2012-2020; 12.7.7.2. Spain Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020;

13. Eastern Europe Software and BPO Services Market;

13.1.1. Eastern Europe Software and BPO Services Market Overview; 13.1.3. Eastern Europe Software and BPO Services Forecast Market, 2016-2020; 13.1.4. Eastern Europe Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 13.1.5. Eastern Europe Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 13.2.Eastern Europe Software and BPO Services Market: Country Analysis; 13.3.Russia Software and BPO Services Market; 13.3.1. Russia Software and BPO Services Historic Market, 2012-2016; 13.3.2. Russia Software and BPO Services Forecast Market, 2016-2020; 13.3.3. Russia Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 13.3.4. Russia Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 13.3.5. Russia Software and BPO Services Market, Percentage Of GDP, 2012-2020; 13.3.6. Russia Per Capita Average Software and BPO Services Expenditure, 2012-2020; 13.3.7. Russia Software and BPO Services Market Comparison With Industry Metrics; 13.3.7.1. Russia Internet Penetration, 2012-2020; 13.3.7.2. Russia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020;

14. North America Software and BPO Services Market;

14.1.1. North America Software and BPO Services Market Overview; 14.1.2. North America Software and BPO Services Historic Market, 2012-2016; 14.1.3. North America Software and BPO Services Forecast Market, 2016-2020; 14.1.4. North America Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 14.1.5. North America Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 14.2.North America Software and BPO Services Market: Country Analysis; 14.3.USA Software and BPO Services Market; 14.3.1. USA Software and BPO Services Market Overview; 14.3.2. USA Software and BPO Services Historic Market, 2012-2016; 14.3.3. USA Software and BPO Services Forecast Market, 2016-2020; 14.3.4. USA Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 14.3.5. USA Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 14.3.6. USA Software and BPO Services Market, Percentage Of GDP, 2012-2020; 14.3.7. USA Per Capita Average Software and BPO Services Expenditure, 2012-2020; 14.3.8. USA Software and BPO Services Market Comparison With Industry Metrics; 14.3.8.1. USA Internet Penetration, 2012-2020; 14.3.8.2. USA Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020;

15. South America Software and BPO Services Market;

15.1.1. South America Software and BPO Services Market Overview; 15.1.2. South America Software and BPO Services Historic Market, 2012-2016; 15.1.3. South America Software and BPO Services Forecast Market, 2016-2020; 15.1.4. South America Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 15.1.5. South America Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 15.2.South America Software and BPO Services Market: Country Analysis; 15.3.Brazil Software and BPO Services Market; 15.3.1. Brazil Software and BPO Services Historic Market, 2012-2016; 15.3.2. Brazil Software and BPO Services Forecast Market, 2016-2020; 15.3.3. Brazil Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 15.3.4. Brazil Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment; 15.3.5. Brazil Software and BPO Services Market compared with Other Professional Services Markets,2016; 15.3.6. Brazil Software and BPO Services Market compared with Other Professional Services Markets,2012-2020, Historic and Forecast; 15.3.7. Brazil Software and BPO Services Market, Percentage Of GDP, 2012-2020; 15.3.8. Brazil Per Capita Average Software and BPO Services Expenditure, 2012-2020; 15.3.9. Brazil Software and BPO Services Market Comparison With Industry Metrics; 15.3.9.1. Brazil Internet Penetration, 2012-2020; 15.3.9.2. Brazil Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020;

16. Middle East Software and BPO Services Market;

16.1.1. Middle East Software and BPO Services Market Overview; 16.1.2. Middle East Software and BPO Services Historic Market, 2012-2016; 16.1.3. Middle East Software and BPO Services Forecast Market, 2016-2020; 16.1.4. Middle East Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 16.1.5. Middle East Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment;

17. Africa Software and BPO Services Market;

17.1.1. Africa Software and BPO Services Market Overview; 17.1.2. Africa Software and BPO Services Historic Market, 2012-2016; 17.1.3. Africa Software and BPO Services Forecast Market, 2016-2020; 17.1.4. Africa Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 17.1.5. Africa Software and BPO Services Market, 2012-2020, Historic and Forecast, By Segment;

18. Software and BPO Services Market Competitive Landscape;

18.1.Company Profiles; 18.2.Oracle; 18.2.1. Overview; 18.2.2. Products And Services; 18.2.3. Strategy; 18.2.4. Financial Performance; 18.3. IBM; 18.3.1. Overview; 18.3.2. Products And Services; 18.3.3. Strategy; 18.3.4. Financial Performance; 18.4.SAP; 18.4.1. Overview; 18.4.2. Products And Services; 18.4.3. Strategy; 18.4.4. Financial Performance; 18.5.CapGemini; 18.5.1. Overview; 18.5.2. Products And Services; 18.5.3. Strategy; 18.5.4. Financial Performance; 18.6.TCS; 18.6.1. Overview; 18.6.2. Products And Services; 18.6.3. Strategy; 18.6.4. Financial Performance;

19. Key Mergers And Acquisitions In The Software and BPO Services Market;

20. Market Background: Information Technology Services Market;

20.1.1. Information Technology Services Market Characteristics; 20.1.2. Information Technology Services Market Historic Growth; 20.1.3. Drivers Of The Market; 20.1.4. Restraints Of The Market; 20.1.5. Information Technology Services Market Forecast Growth; 20.1.6. Drivers Of The Market; 20.1.7. Restraints Of The Market; 20.1.8. Information Technology Services Trends And Strategies; 20.2.Information Technology Services Market Regional And Country Analysis; 20.2.1. Global Information Technology Services Market, 2016, By Region; 20.2.2. Global Information Technology Services Market, 2012-2020, Historic And Forecast, By Region; 20.2.3. Information Technology Services Market, 2016, By Country; 20.2.4. Information Technology Services Market, 2012-2020, Historic And Forecast, By Country; 20.2.5. Global Information Technology Services Market Comparison With Macro Economic Factors; 20.2.6. Information Technology Services Market Size, Percentage Of GDP, Global; 20.2.7. Per Capita Average Information Technology Services Expenditure, Global; 20.3.Information Technology Services Market Comparison With Macro Economic Factors Across Countries; 20.3.1. Information Technology Services Market Size, Percentage Of GDP, By Country; 20.3.2. Per Capita Average Information Technology Services Expenditure, By Country; 20.4.Key Mergers And Acquisitions In The Information Technology Services Market; 20.5.Information Technology Industry Financial Margins;

21. Appendix;

21.1.NAICS Definitions Of Industry Covered In This Report; 21.2.Abbreviations; 21.3.Currencies; 21.4.Research Inquiries; 21.5.The Business Research Company; 21.6.Copyright And Disclaimer;


List of Figure

Figure 1: Global Software and BPO Services Historic Market Growth

Figure 2: Global Software and BPO Services Forecast Market Growth

Figure 3: Software and BPO Services Market Segmentation

Figure 4: Global Software and BPO Services Market, 2016, By Segment

Figure 5: Global Software and BPO Services Market, 2012-2020, Historic And Forecast, By Segment

Figure 6: Global Software and BPO Services Market Compared With Similar Markets, 2016

Figure 7: Global Software and BPO Services Market Compared With Similar Markets, 2012-2020, Historic and Forecast

Figure 8: Software and BPO Services Market Compared With Similar Markets, 2016, By Region

Figure 9: Software and BPO Services Market Compared With Similar Markets, 2016, By Country

Figure 10: Global Software and BPO Services Market, 2016, By Region

Figure 11: Global Software and BPO Services Market, 2012-2020, Historic And Forecast, By Region

Figure 12: Software and BPO Services Market, 2016, By Country

Figure 13: Software and BPO Services Market, 2012-2020, Historic And Forecast, By Country

Figure 14: Software and BPO Services Market Size, Percentage Of GDP, Global

Figure 15: Per Capita Average Software and BPO Services Expenditure, Global

Figure 16: Software and BPO Services Market Comparison With Macro Economic Factors Across Countries

Figure 17: Software and BPO Services Market Size, Percentage Of GDP, By Country

Figure 18: Per Capita Average Software and BPO Services Expenditure, By Country

Figure 19: Total Enterprises, By Country, 2016, Millions

Figure 20: Average Spending On Software and BPO Services Market By Total Enterprises, By Country, 2016, USD ($)

Figure 21: Global Internet Penetration, 2016, By Country

Figure 22: Global Software and BPO Services Market Revenue Versus Internet Penetration, 2016, By Country

Figure 23: Asia-Pacific Software and BPO Services Historic Market, 2012-2016

Figure 24: Asia-Pacific Software and BPO Services Forecast Market, 2016-2020

Figure 25: Asia-Pacific Software and BPO Services Market, 2016, By Segment

Figure 26: China Software and BPO Services Historic Market, 2012-2016

Figure 27: China Software and BPO Services Forecast Market, 2016-2020

Figure 28: China Software and BPO Services Market, 2016, By Segment

Figure 29: China Software and BPO Services Percentage Of GDP, 2012-2020

Figure 30: China Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 31: China Internet Penetration, 2012-2020

Figure 32: China Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 33: India Software and BPO Services Historic Market, 2012-2016

Figure 34: India Software and BPO Services Forecast Market, 2016-2020

Figure 35: India Software and BPO Services Market, 2016, By Segment

Figure 36: India Software and BPO Services Percentage Of GDP, 2012-2020

Figure 37: India Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 38: India Internet Penetration, 2012-2020

Figure 39: India Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 40: Japan Software and BPO Services Historic Market, 2012-2016

Figure 41: Japan Software and BPO Services Forecast Market, 2016-2020

Figure 42: Japan Software and BPO Services Market, 2016, By Segment

Figure 43: Japan Software and BPO Services Percentage Of GDP, 2012-2020

Figure 44: Japan Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 45: Japan Internet Penetration, 2012-2020

Figure 46: Japan Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 47: Australia Software and BPO Services Historic Market, 2012-2016

Figure 48: Australia Software and BPO Services Forecast Market, 2016-2020

Figure 49: Australia Software and BPO Services Market, 2016, By Segment

Figure 50: Australia Software and BPO Services Percentage Of GDP, 2012-2020

Figure 51: Australia Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 52: Australia Internet Penetration, 2012-2020

Figure 53: Australia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 54: Western Europe Software and BPO Services Historic Market, 2012-2016

Figure 55: Western Europe Software and BPO Services Forecast Market, 2016-2020

Figure 56: Western Europe Software and BPO Services Market, 2016, By Segment

Figure 57: UK Software and BPO Services Historic Market, 2012-2016

Figure 58: UK Software and BPO Services Forecast Market, 2016-2020

Figure 59: UK Software and BPO Services Market, 2016, By Segment

Figure 60: UK Software and BPO Services Percentage Of GDP, 2012-2020

Figure 61: UK Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 62: UK Internet Penetration, 2012-2020

Figure 63: UK Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 64: Germany Software and BPO Services Historic Market, 2012-2016

Figure 65: Germany Software and BPO Services Forecast Market, 2016-2020

Figure 66: Germany Software and BPO Services Market, 2016, By Segment

Figure 67: Germany Software and BPO Services Percentage Of GDP, 2012-2020

Figure 68: Germany Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 69: Germany Internet Penetration, 2012-2020

Figure 70: Germany Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 71: France Software and BPO Services Historic Market, 2012-2016

Figure 72: France Software and BPO Services Forecast Market, 2016-2020

Figure 73: France Software and BPO Services Market, 2016, By Segment

Figure 74: France Software and BPO Services Percentage Of GDP, 2012-2020

Figure 75: France Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 76: France Internet Penetration, 2012-2020

Figure 77: France Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 78: Italy Software and BPO Services Historic Market, 2012-2016

Figure 79: Italy Software and BPO Services Forecast Market, 2016-2020

Figure 80: Italy Software and BPO Services Market, 2016, By Segment

Figure 81: Italy Software and BPO Services Percentage Of GDP, 2012-2020

Figure 82: Italy Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 83: Italy Internet Penetration, 2012-2020

Figure 84: Italy Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 85: Spain Software and BPO Services Historic Market, 2012-2016

Figure 86: Spain Software and BPO Services Forecast Market, 2016-2020

Figure 87: Spain Software and BPO Services Market, 2016, By Segment

Figure 88: Spain Software and BPO Services Percentage Of GDP, 2012-2020

Figure 89: Spain Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 90: Spain Internet Penetration, 2012-2020

Figure 91: Spain Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 92: Eastern Europe Software and BPO Services Historic Market, 2012-2016

Figure 93: Eastern Europe Software and BPO Services Forecast Market, 2016-2020

Figure 94: Eastern Europe Software and BPO Services Market, 2016, By Segment

Figure 95: Russia Software and BPO Services Historic Market, 2012-2016

Figure 96: Russia Software and BPO Services Forecast Market, 2016-2020

Figure 97: Russia Software and BPO Services Market, 2016, By Segment

Figure 98: Russia Software and BPO Services Percentage Of GDP, 2012-2020

Figure 99: Russia Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 100: Russia Internet Penetration, 2012-2020

Figure 101: Russia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 102: North America Software and BPO Services Historic Market, 2012-2016

Figure 103: North America Software and BPO Services Forecast Market, 2016-2020

Figure 104: North America Software and BPO Services Market, 2016, By Segment

Figure 105: USA Software and BPO Services Historic Market, 2012-2016

Figure 106: USA Software and BPO Services Forecast Market, 2016-2020

Figure 107: USA Software and BPO Services Market, 2016, By Segment

Figure 108: USA Software and BPO Services Percentage Of GDP, 2012-2020

Figure 109: USA Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 110: USA Internet Penetration, 2012-2020

Figure 111: USA Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 112: South America Software and BPO Services Historic Market, 2012-2016

Figure 113: South America Software and BPO Services Forecast Market, 2016-2020

Figure 114: South America Software and BPO Services Market, 2016, By Segment

Figure 115: Brazil Software and BPO Services Historic Market, 2012-2016

Figure 116: Brazil Software and BPO Services Forecast Market, 2016-2020

Figure 117: Brazil Software and BPO Services Market, 2016, By Segment

Figure 118: Brazil Software and BPO Services Percentage Of GDP, 2012-2020

Figure 119: Brazil Per Capita Average Software and BPO Services Expenditure, 2012-2020

Figure 120: Brazil Internet Penetration, 2012-2020

Figure 121: Brazil Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Figure 122: Middle East Software and BPO Services Historic Market, 2012-2016

Figure 123: Middle East Software and BPO Services Forecast Market, 2016-2020

Figure 124: Middle East Software and BPO Services Market, 2016, By Segment

Figure 125: Africa Software and BPO Services Historic Market, 2012-2016

Figure 126: Africa Software and BPO Services Forecast Market, 2016-2020

Figure 127: Africa Software and BPO Services Market, 2016, By Segment

Figure 128: Oracle Financial Performance

Figure 129: IBM Financial Performance

Figure 130: SAP Financial Performance

Figure 131: CapGemini Financial Performance

Figure 132: TCS Financial Performance

Figure 133: Information Technology Services Market Historic Growth

Figure 134: Information Technology Services Market Forecast Growth

Figure 135: Global Information Technology Services Market, 2016, By Region

Figure 136: Global Information Technology Services Market, 2012-2020, Historic And Forecast, By Region

Figure 137: Information Technology Services Market, 2016, By Country

Figure 138: Information Technology Services Market, 2012-2020, Historic And Forecast, By Country

Figure 139: Information Technology Services Market Size, Percentage Of GDP, Global

Figure 140: Per Capita Average Information Technology Services Expenditure, Global

Figure 141: Information Technology Services Market Comparison With Macro Economic Factors Across Countries

Figure 142: Information Technology Services Market Size, Percentage Of GDP, By Country

Figure 143: Per Capita Average Information Technology Services Expenditure, By Country

Figure 144: Information Technology Industry Financial Margins


List of Table

Table 1: Global Software and BPO Services Historic Market Growth

Table 2: Global Software and BPO Services Forecast Market Growth

Table 3: Software and BPO Services Market Segmentation

Table 4: Global Software and BPO Services Market, 2016, By Segment

Table 5: Global Software and BPO Services Market, 2012-2020, Historic And Forecast, By Segment

Table 6: Global Software and BPO Services Market Compared With Similar Markets, 2016

Table 7: Global Software and BPO Services Market Compared With Similar Markets, 2012-2020, Historic and Forecast

Table 8: Software and BPO Services Market Compared With Similar Markets, 2016, By Region

Table 9: Software and BPO Services Market Compared With Similar Markets, 2016, By Country

Table 10: Global Software and BPO Services Market, 2016, By Region

Table 11: Global Software and BPO Services Market, 2012-2020, Historic And Forecast, By Region

Table 12: Software and BPO Services Market, 2016, By Country

Table 13: Software and BPO Services Market, 2012-2020, Historic And Forecast, By Country

Table 14: Software and BPO Services Market Size, Percentage Of GDP, Global

Table 15: Per Capita Average Software and BPO Services Expenditure, Global

Table 16: Software and BPO Services Market Comparison With Macro Economic Factors Across Countries

Table 17: Software and BPO Services Market Size, Percentage Of GDP, By Country

Table 18: Per Capita Average Software and BPO Services Expenditure, By Country

Table 19: Total Enterprises, By Country, 2016, Millions

Table 20: Average Spending On Software and BPO Services Market By Total Enterprises, By Country, 2016, USD ($)

Table 21: Global Internet Penetration, 2016, By Country

Table 22: Global Software and BPO Services Market Revenue Versus Internet Penetration, 2016, By Country

Table 23: Asia-Pacific Software and BPO Services Historic Market, 2012-2016

Table 24: Asia-Pacific Software and BPO Services Forecast Market, 2016-2020

Table 25: Asia-Pacific Software and BPO Services Market, 2016, By Segment

Table 26: China Software and BPO Services Historic Market, 2012-2016

Table 27: China Software and BPO Services Forecast Market, 2016-2020

Table 28: China Software and BPO Services Market, 2016, By Segment

Table 29: China Software and BPO Services Percentage Of GDP, 2012-2020

Table 30: China Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 31: China Internet Penetration, 2012-2020

Table 32: China Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 33: India Software and BPO Services Historic Market, 2012-2016

Table 34: India Software and BPO Services Forecast Market, 2016-2020

Table 35: India Software and BPO Services Market, 2016, By Segment

Table 36: India Software and BPO Services Percentage Of GDP, 2012-2020

Table 37: India Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 38: India Internet Penetration, 2012-2020

Table 39: India Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 40: Japan Software and BPO Services Historic Market, 2012-2016

Table 41: Japan Software and BPO Services Forecast Market, 2016-2020

Table 42: Japan Software and BPO Services Market, 2016, By Segment

Table 43: Japan Software and BPO Services Percentage Of GDP, 2012-2020

Table 44: Japan Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 45: Japan Internet Penetration, 2012-2020

Table 46: Japan Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 47: Australia Software and BPO Services Historic Market, 2012-2016

Table 48: Australia Software and BPO Services Forecast Market, 2016-2020

Table 49: Australia Software and BPO Services Market, 2016, By Segment

Table 50: Australia Software and BPO Services Percentage Of GDP, 2012-2020

Table 51: Australia Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 52: Australia Internet Penetration, 2012-2020

Table 53: Australia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 54: Western Europe Software and BPO Services Historic Market, 2012-2016

Table 55: Western Europe Software and BPO Services Forecast Market, 2016-2020

Table 56: Western Europe Software and BPO Services Market, 2016, By Segment

Table 57: UK Software and BPO Services Historic Market, 2012-2016

Table 58: UK Software and BPO Services Forecast Market, 2016-2020

Table 59: UK Software and BPO Services Market, 2016, By Segment

Table 60: UK Software and BPO Services Percentage Of GDP, 2012-2020

Table 61: UK Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 62: UK Internet Penetration, 2012-2020

Table 63: UK Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 64: Germany Software and BPO Services Historic Market, 2012-2016

Table 65: Germany Software and BPO Services Forecast Market, 2016-2020

Table 66: Germany Software and BPO Services Market, 2016, By Segment

Table 67: Germany Software and BPO Services Percentage Of GDP, 2012-2020

Table 68: Germany Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 69: Germany Internet Penetration, 2012-2020

Table 70: Germany Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 71: France Software and BPO Services Historic Market, 2012-2016

Table 72: France Software and BPO Services Forecast Market, 2016-2020

Table 73: France Software and BPO Services Market, 2016, By Segment

Table 74: France Software and BPO Services Percentage Of GDP, 2012-2020

Table 75: France Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 76: France Internet Penetration, 2012-2020

Table 77: France Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 78: Italy Software and BPO Services Historic Market, 2012-2016

Table 79: Italy Software and BPO Services Forecast Market, 2016-2020

Table 80: Italy Software and BPO Services Market, 2016, By Segment

Table 81: Italy Software and BPO Services Percentage Of GDP, 2012-2020

Table 82: Italy Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 83: Italy Internet Penetration, 2012-2020

Table 84: Italy Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 85: Spain Software and BPO Services Historic Market, 2012-2016

Table 86: Spain Software and BPO Services Forecast Market, 2016-2020

Table 87: Spain Software and BPO Services Market, 2016, By Segment

Table 88: Spain Software and BPO Services Percentage Of GDP, 2012-2020

Table 89: Spain Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 90: Spain Internet Penetration, 2012-2020

Table 91: Spain Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 92: Eastern Europe Software and BPO Services Historic Market, 2012-2016

Table 93: Eastern Europe Software and BPO Services Forecast Market, 2016-2020

Table 94: Eastern Europe Software and BPO Services Market, 2016, By Segment

Table 95: Russia Software and BPO Services Historic Market, 2012-2016

Table 96: Russia Software and BPO Services Forecast Market, 2016-2020

Table 97: Russia Software and BPO Services Market, 2016, By Segment

Table 98: Russia Software and BPO Services Percentage Of GDP, 2012-2020

Table 99: Russia Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 100: Russia Internet Penetration, 2012-2020

Table 101: Russia Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 102: North America Software and BPO Services Historic Market, 2012-2016

Table 103: North America Software and BPO Services Forecast Market, 2016-2020

Table 104: North America Software and BPO Services Market, 2016, By Segment

Table 105: USA Software and BPO Services Historic Market, 2012-2016

Table 106: USA Software and BPO Services Forecast Market, 2016-2020

Table 107: USA Software and BPO Services Market, 2016, By Segment

Table 108: USA Software and BPO Services Percentage Of GDP, 2012-2020

Table 109: USA Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 110: USA Internet Penetration, 2012-2020

Table 111: USA Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 112: South America Software and BPO Services Historic Market, 2012-2016

Table 113: South America Software and BPO Services Forecast Market, 2016-2020

Table 114: South America Software and BPO Services Market, 2016, By Segment

Table 115: Brazil Software and BPO Services Historic Market, 2012-2016

Table 116: Brazil Software and BPO Services Forecast Market, 2016-2020

Table 117: Brazil Software and BPO Services Market, 2016, By Segment

Table 118: Brazil Software and BPO Services Percentage Of GDP, 2012-2020

Table 119: Brazil Per Capita Average Software and BPO Services Expenditure, 2012-2020

Table 120: Brazil Internet Penetration, 2012-2020

Table 121: Brazil Software and BPO Services Market Revenue Versus Internet Penetration, 2012-2020

Table 122: Middle East Software and BPO Services Historic Market, 2012-2016

Table 123: Middle East Software and BPO Services Forecast Market, 2016-2020

Table 124: Middle East Software and BPO Services Market, 2016, By Segment

Table 125: Africa Software and BPO Services Historic Market, 2012-2016

Table 126: Africa Software and BPO Services Forecast Market, 2016-2020

Table 127: Africa Software and BPO Services Market, 2016, By Segment

Table 128: Oracle Financial Performance

Table 129: IBM Financial Performance

Table 130: SAP Financial Performance

Table 131: CapGemini Financial Performance

Table 132: TCS Financial Performance

Table 133: Information Technology Services Market Historic Growth

Table 134: Information Technology Services Market Forecast Growth

Table 135: Global Information Technology Services Market, 2016, By Region

Table 136: Global Information Technology Services Market, 2012-2020, Historic And Forecast, By Region

Table 137: Information Technology Services Market, 2016, By Country

Table 138: Information Technology Services Market, 2012-2020, Historic And Forecast, By Country

Table 139: Information Technology Services Market Size, Percentage Of GDP, Global

Table 140: Per Capita Average Information Technology Services Expenditure, Global

Table 141: Information Technology Services Market Comparison With Macro Economic Factors Across Countries

Table 142: Information Technology Services Market Size, Percentage Of GDP, By Country

Table 143: Per Capita Average Information Technology Services Expenditure, By Country

Table 144: Information Technology Industry Financial Margins

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