Indonesia Automotive Aftermarket Service Market Outlook to 2026
Influx of new players and car variants from abroad are contributing to the growth of automotive aftermarket service industry in Indonesia

About the Report

About the Report

The report titled “Indonesia Automotive Aftermarket Service Market Outlook to 2026: Influx of new players and car variants from abroad are contributing to the growth of automotive aftermarket service industry in Indonesia” provides a comprehensive analysis of the automotive aftermarket service industry in Indonesia. The report focuses on the automotive car service market size, Indonesia automotive car service market segmentation by Type of Workshop (Multi Brand and OEM), Type of Multi Brand (Organized and Unorganized), Type of Vehicle (MPV, Sedan, SUV, LCGC & Hatchback), By Age of Car (0-3 Years, 3-8 Years and 8 and above years), By Region (West, Central & East), By Car Brand (Toyota, Daihatsu, Honda, Mitsubishi, Nissan, Suzuki, and Others), By Booking Mode (Online and Offline), By Service split (Repair & Replacement, Maintenance and Body Care). The report also covers the Ecosystem of Entities in Car Servicing in Indonesia, Trends and Development in Indonesia Automotive After Market Service Industry, Issues, and Challenges, Porters Five Forces Analysis, Government Regulation in Indonesia Automotive After Market Service Industry, Competition in Indonesia OEM Aftermarket Industry, Strength and Weakness of Major Players in Indonesia OEM Automotive Aftermarket Industry, Competition in Indonesia Multi-Brand Aftermarket Industry, Pricing Comparison of Major OEM Car Service Companies and Multi-brand car service companies, Operating Model of Organized and Unorganized Workshops, Operating Model of OEM Workshops, Sourcing Spare Parts for Automobile Service Centers, Case Study: Car fix. The report concludes with future market projections on the basis of overall automotive aftermarket service revenue and analyst recommendations highlighting the major opportunities.

Indonesia Automotive Aftermarket Service Market

Indonesia's automotive aftermarket service industry revenue stood at USD ~ billion in 2021 and recorded a CAGR of 5.4% during 2015-2021. The multi-brand workshops dominate the Indonesian automotive aftermarket service industry due to their cheaper service fee and generalized service offerings. ~% of the after-sales care service market is captured by the multi-brand service centers owing to its low service & spare parts cost and high preference by post warranty car owners. OEM car service centers in Indonesia witness the majority of the pre-warranty cars visiting their centers. High-quality service, genuine spare parts and more reliability on the OEM service centers are other reasons why a customer prefers the OEM service centers in Indonesia.  

Indonesia Automotive Aftermarket Service Market Segmentation

By Type of Workshop (OEM & Multi-Brand): The Multi brand workshop segment was observed to dominate the car service market in Indonesia. The higher number of post-warranty cars in the market is leading to the higher demand for multi-brand car service centers.  

By Type of Multi-Brand (Unorganized and Organized): The unorganized multi-brand car service center dominates the multi-brand car service market in Indonesia.  Unorganized car service workshops are having a massive presence in the Tier II & III cities of Indonesia.

By Type of Vehicles (MPV, Sedan, SUV, LCGC, Hatchback)

The Indonesia automotive aftermarket service industry was observed to be dominated by MPV cars followed by Sedan, SUVs & others. MPV has the majority share owing to the high demand for Toyota MPV cars in Indonesia.

By Age of Car (0-3 Years, 3-8 years, and 8 & above years)

Cars in the age group of 8 and above years contribute the majority in the car servicing market in Indonesia followed by 3-8 years and 0-3 years. The majority of cars in the car parc in Indonesia are in the age above 4 years. 

By Region (West, Central, East)

The western region dominated the car service market in Indonesia. The large population and the presence of the capital city Jakarta in the western region is the reason for the highest number of car sales leading to the majority contribution in the car servicing market.

By Car Brand (Toyota, Daihatsu, Honda, Mitsubishi, Nissan, Suzuki, and Others)

Toyota dominated the car servicing market in Indonesia as the country records the highest car sales of Toyota. Japanese car brands dominate the Indonesian automotive market.

By Booking Mode (Online and Offline)

The majority of car service booking is made offline in Indonesia. Most of the OEM car service companies have started providing online car service booking facility but only a few multi-brand centers have this service for the customers in Indonesia.

By Service (Repair & Replacement, Maintenance and Body Care)

The repair & replacement car service segment dominated the car service market in Indonesia. This segment includes Car Denting, Car Painting, Collision Repair, Spare part replacement, Bumper damage repair, Interior Damage, and others

Indonesia Spare Parts After-Market

Indonesia Passenger Cars Spare Parts Aftermarket Industry revenue stood at USD ~ Bn in 2021. An increase in spending capacity, changing consumer habits, rise in demand of the organized sector has led to the expansion of the aftermarket spare parts industry in Indonesia. The market for online aftermarket spare parts has also started growing post-COVID. Major online spare parts marketplaces in Indonesia are Astra Otoparts, Pt. Daimaru Kogyo Indonesia, and others.

Indonesia Spare Parts After-Market Segmentation

By Type of Spare Parts (By Type of Spare Parts (Lubricants and Oils, Suspension & Braking, Electrical Components, Engine Components, Consumables, and others)

Lubricants and oils are dominating the demand for spare parts in Indonesia followed by Suspension and Braking, Electrical Components, Engine components, Consumables, and Miscellaneous.

Comparative Landscape in Indonesia Automotive Aftermarket Service Market

The competition structure in Indonesia Automotive Aftermarket Service Industry is fragmented in nature. The OEM car service companies were observed to compete on the basis of Dealers, service centers, service lead time, number of cars serviced, sourcing of spare parts, Business Strategy, Services Offered, USP, Recent Development, Booking Mode. The multi-brand car service companies were observed to compete on the basis of Brands serviced, number of stores, Number of cars serviced, USP, Services offered, and Booking Mode.

Indonesia Automotive Aftermarket Service Market Future Outlook and Projections

The Indonesian market is anticipated to witness the expansion of multi-brand car service centers in the Tier I cities to give a tough competition to the authorized workshops. Over the forecast period 2021-2026, the Indonesia Automotive Aftermarket service market Revenue is further anticipated to increase to USD ~ Bn by the year 2026, thus showcasing a CAGR of 3.6%.


Key Segments Covered in
Indonesia Automotive Aftermarket Service Market 


By
Type of Workshop

  • Multi Brand
  • OEM/Authorized


By Type of Multi Brand

  • Organized
  • Unorganized


By Type of Vehicle

  • MPV
  • Sedan
  • SUV
  • LCGC
  • Hatchback


By Age of Car

  • 0-3 Years
  • 3-8 Years
  • 8 and Above years


By Region

  • West
  • Central
  • East


By Car Brand

  • Toyota
  • Daihatsu
  • Honda
  • Mitsubishi
  • Nissan
  • Suzuki
  • Others


By Booking Mode

  • Online
  • Offline


By Service Split

  • Repair and Replacement
  • Maintenance
  • Body Care


Indonesia Spare Parts After-Market Segmentation


By Type of Spare Parts

  • Lubricants and Oils
  • Suspension & Braking
  • Electrical Components
  • Engine Components
  • Consumables
  • Others


Key Target Audience

  • Automotive companies
  • OEM Car Service companies
  • Multi brand Car Service companies
  • Automotive Spare Parts Companies


Time Period Captured in the Report:

  • Historical Period: 2015-2021
  • Forecast Period: 2021-2026


OEM Car Dealers/Service Providers:

  • Wuling Motors
  • Auto 2000
  • Asco Automotive
  • Honda Indonesia Mobil
  • PT Nissan Motor Indonesia
  • Prima motor
  • NUSANTARA JAYA SENTOSA
  • United Motors Centre


Multi Brand Car Dealers/Service Providers:

  • Bosch Auto Care Service
  • Vertue Concept
  • Brum Indonesia
  • Garden Speed
  • Autoglaze Indonesia
  • CARfix Karang Tengah


Key Topics Covered in the Report

  • Indonesia Automotive Aftermarket Service Industry Overview
  • Ecosystem of Entities in Car Servicing in Indonesia
  • Trends and Development in Indonesia Automotive After Market Service Industry
  • Issues and Challenges in Indonesia Automotive After Market Service Industry
  • Porters Five Forces Analysis: Automotive Aftermarket Service in Indonesia
  • Government Regulation in Indonesia Automotive After Market Service Industry
  • Market Size of Indonesia After Market Service Industry
  • Indonesia Automotive Aftermarket Service Industry Segmentation
  • Competition in Indonesia OEM Aftermarket Industry
  • Strength and Weakness of Major Players in Indonesia OEM Automotive Aftermarket Industry
  • Competition in Indonesia Multi Brand Aftermarket Industry
  • Pricing Comparison of Major OEM Car Service Companies
  • Pricing Comparison of Major Multi Brand Car Service Companies
  • Operating Model of Organized and Unorganized Workshops
  • Operating Model of OEM Workshops
  • Indonesia Spare Parts Aftermarket Industry Overview
  • Sourcing Spare Parts for Automobile Service Centers (OEM/Authorized Service Centers & Multi-Brand Service Centers)
  • Indonesia Automotive Aftermarket Car Service Market Future Market Size
  • Future Outlook and Projections for Indonesia Automotive Service Market
  • Case Study: Car fix
  • Analyst Recommendation

Products

Products

Key Segments Covered in Indonesia Automotive Aftermarket Service Market 

By Type of Workshop

  • Multi Brand
  • OEM/Authorized

By Type of Multi Brand

  • Organized
  • Unorganized

By Type of Vehicle

  • MPV
  • Sedan
  • SUV
  • LCGC
  • Hatchback

By Age of Car

  • 0-3 Years
  • 3-8 Years
  • 8 and Above years

By Region

  • West
  • Central
  • East

By Car Brand

  • Toyota
  • Daihatsu
  • Honda
  • Mitsubishi
  • Nissan
  • Suzuki
  • Others

By Booking Mode

  • Online
  • Offline

By Service Split

  • Repair and Replacement
  • Maintenance
  • Body Care

Indonesia Spare Parts After-Market Segmentation

By Type of Spare Parts

  • Lubricants and Oils
  • Suspension & Braking
  • Electrical Components
  • Engine Components
  • Consumables
  • Others

Key Target Audience

  • Automotive companies
  • OEM Car Service companies
  • Multi brand Car Service companies
  • Automotive Spare Parts Companies

Time Period Captured in the Report:

  • Historical Period: 2015-2021
  • Forecast Period: 2021-2026


Companies

OEM Car Dealers/Service Providers:

  • Wuling Motors
  • Auto 2000
  • Asco Automotive
  • Honda Indonesia Mobil
  • PT Nissan Motor Indonesia
  • Prima motor
  • NUSANTARA JAYA SENTOSA
  • United Motors Centre

Multi Brand Car Dealers/Service Providers:

  • Bosch Auto Care Service
  • Vertue Concept
  • Brum Indonesia
  • Garden Speed
  • Autoglaze Indonesia
  • CARfix Karang Tengah

Table of Contents

Table of Contents

1. Executive Summary

1.1. How is Automotive After-Sales Car Service Positioned in Indonesia?

2. Indonesia Automotive Aftermarket Service Market Overview

2.1. Indonesia Automotive Aftermarket Service Industry Overview

2.2. Car Sales Landscape in Indonesia

2.3. Ecosystem of Entities in Car Servicing in Indonesia

3. Industry Analysis

3.1. Trends and Development in Indonesia Automotive After Market Service Industry

3.2. Issues and Challenges in Indonesia Automotive After Market Service Industry

3.3. Porters Five Forces Analysis: Automotive Aftermarket Service in Indonesia

3.4. Government Regulation in Indonesia Automotive After Market Service Industry

3.5. Comparing Car Servicing Alternatives in Indonesia

3.6. Operating Parameters in Indonesia Automotive Aftermarket Service Industry

4. Market Size of Indonesia After-Market Service Industry

5. Indonesia Automotive Aftermarket Service Industry Segmentation

5.1. Segmentation – By Type of Workshop – OEM and Multi Brand (Cross Comparison by Definition, Price, Lead Time, Spare Parts Procurement, Age of car serviced, Companies & Booking Mode)

5.2. Segmentation – By Organized vs. Unorganized Players (Cross Comparison by Definition, Price, Lead time, Spare parts procurement, Age of cars serviced, Companies & Booking Mode)

5.3. Segmentation – By Type of Vehicle – MPV, LCGC, SUV, Sedan & Hatchback (Cross Comparison by Major car brands, Average car service price, Market share (%): sales, 2020, Car Parc and Type of car segment)

5.4. Segmentation – By Age of Car – 0-3  years, 3-8 years, 8 and above years (Type of workshop, Type of Multi-brand, Car Parc, Average car service price)

5.5. Segmentation – By Region – West, Central, East (Cross Comparison by state covered, Average Car Service Price, Type of workshop dominance)

5.6. Segmentation – By Car Brand – Toyota, Daihatsu, Honda, Mitsubishi, Suzuki, Nissan & Others (Cross comparison by Sales, Type of cars, Average car service price, Market share, Number of car service centers)

5.7. Segmentation – By Booking Mode – Online, Offline (Cross Comparison by Type of workshops, Luxury Car Service Booking, OEM Companies and Multi Brand companies)

5.8. Segmentation – By Service Split – Repair & Replacement, Maintenance & Body Care (Cross Comparison by Average price, Competition, Companies and Services included)

6. Competitive Analysis

6.1. Competition in Indonesia OEM Aftermarket Industry (Cross Comparison on the basis of Inception & Headquarters, Dealers, Service lead time, Number of Cars Serviced/ Order Intake, Sourcing of spare parts, No. of Service Center and Body & Paint, Business Strategies, Service offered, USP, Recent Development, Franchisee: Self Owned Network and Booking Mode)

6.2. Strength and Weakness of Major Players in Indonesia OEM Automotive Aftermarket Industry

6.3. Competition in Indonesia Multi Brand Aftermarket Industry (Cross comparison on the basis of Inception & Headquarters, Brands, Number of Stores, Number of Cars Serviced/ Order Intake, USP, Services Offered, Booking Mode)

6.4. Pricing Comparison of Major OEM Car Service Companies

6.5. Pricing Comparison of Major Multi Brand Car Service Companies

7. Analysis of Multi Brand Segment Workshop

7.1. Operating Model of Multi-Brand Workshops in Indonesia

7.2. Pain Points Faced by Indonesia Automotive Multi-Brand After-Market Industry

7.3. Opportunities in Indonesia Automotive Multi-Brand After-Market Industry

8. Analysis of OEM Workshop

8.1. Operating Model of OEM Workshops in Indonesia

8.2. Pain Points Faced by Indonesia Automotive OEM After-Market Industry

8.3. Opportunities in Indonesia Automotive OEM After-Market Industry

9. Spare Parts Landscape

9.1. Indonesia Spare Parts Aftermarket Industry Overview

9.2. Ecosystem of Spare Parts Entities in the Industry

9.3. Spare Parts Distribution Channel Overview

9.4. Astra International Channel Structure Overview

10. Indonesia Automotive Aftermarket Car Service Market Future Market Size

11. Future Outlook and Projections for Indonesia Automotive Service Market

11.1. Future Segmentation by Workshop Type and Multi Brand Service Centre Type

11.2. Future Segmentation by Vehicle Type and Age of Car

11.3. Future Segmentation by Region and Car Brand

11.4. Future Segmentation by Booking Mode and Car Service

12. Case Studies

12.1. Case Study: Car fix

13. Analyst Recommendation

14. Appendix

14.1. Market Definitions

14.2. Abbreviations Used

14.3. Market Sizing Approach

14.4. Consolidated Research Approach

14.5. Research Approach and Sample Size Composition

14.6. Primary Research Approach

14.7. Research Limitations & Future Conclusion

14.8. Multifactor Based Sensitivity Model

14.9. Regression Matrix

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