Malaysia Automotive Aftermarket Service Market Outlook to 2025
Surging Used Car Sales contributing to the Growth of Automotive Aftermarket Service Industry in Malaysia

About the Report

About the Report

The report titled “Malaysia Automotive Aftermarket Service Market Outlook to 2025: Surging Used Car Sales contributing to the Growth of Automotive Aftermarket Service Industry in Malaysia” provides a comprehensive analysis of the automotive aftermarket service market in Malaysia. The report focuses on the automotive car service market size, Malaysia automotive car service market segmentation by Type of Workshop (Multi Brand and OEM), Type of Multi Brand (Organized and Unorganized), Type of Vehicle (Sedan, Hatchback, SUV, MPV), By Age of Car (0-5 Years, 5-10 Years and 10 and above years), By Region (Central, East, South, and North), By Car Brand (Perodua, Proton, Honda, Toyota, and Others), By Booking Mode (Online and Offline), By Service split (Maintenance, Repair & Replacement and Body Care). The report also covers the Ecosystem of Entities in Car Servicing in Malaysia, Trends and Development in Malaysia Automotive After Market Service Industry, Issues, and Challenges, Porters Five Forces Analysis, Government Regulation in Malaysia Automotive After Market Service Industry, Competition in Malaysia OEM Aftermarket Industry, Strength and Weakness of Major Players in Malaysia OEM Automotive Aftermarket Industry, Competition in Malaysia Multi-Brand Aftermarket Industry, Pricing Comparison of Major OEM Car Service Companies and Multibrand car service companies, Operating Model of Organized and Unorganized Workshops, Operating Model of OEM Workshops, Sourcing Spare Parts for Automobile Service Centers, Case Study: Autohaus KL. The report concludes with future market projections on the basis of overall automotive aftermarket service revenue and analyst recommendations highlighting the major opportunities.

Malaysia Automotive Aftermarket Service Market

Malaysia automotive aftermarket service industry revenue stood at USD ~ Bn in 2020 and recorded a CAGR of 2.9% during 2015-2020. Multi-brand car service centers are majorly preferred by the users with out-of-warranty cars. Lower cost of multi-brand service centers & Availability of quality spares from reputed suppliers is leading to the growth of multi-brand car service centers in Malaysia. OEM car service centers in Malaysia witness the majority of the pre-warranty cars visiting their centers. High-quality service, genuine spare parts, and more reliability of the OEM service centers are other reasons why a customer prefers the OEM service centers in Malaysia.

Malaysia Automotive Aftermarket Service Market Segmentation

By Type of Workshop (OEM & Multi-Brand): The Multi brand workshop segment was observed to dominate the car service market in Malaysia. A higher number of post-warranty cars in the market is leading to the higher demand for multi-brand car service centers.

By Type of Multi Brand (Unorganized and Organized): The unorganized multi-brand car service center dominates the multi-brand car service market in Malaysia. Limited entry barriers in Malaysia have led to the entry of a large number of unorganized multi-brand players/ local garages in Malaysia.

By Type of Vehicles (Sedan, Hatchback, SUV, and MPV)

The majority of car sales of Sedan cars in Malaysia have to lead to a large number of sedan cars visiting the car service centers for car servicing Malaysia. Sedan contributes to a majority revenue share in the car service market in Malaysia followed by Hatchback, SUV, and MPV.

By Age of Car (0-5 Years, 5-10 years and 10 & above years)

Cars in the age group of 5-10 years contribute the majority in the car servicing market in Malaysia followed by 0-5 years and 10 & above years. The cars in the 5-10 years age group are post-warranty cars.

By Region (Central, East, South and North)

The central region dominated the car service market in Malaysia. The large population and the presence of the capital city Kuala Lampur in the Central region is the reason for the highest number of car sales leading to the majority contribution in the car servicing market.

By Car Brand (Perodua, Proton, Honda, Toyota and Others)

Perodua dominated the car servicing market in Malaysia as the country records the highest car sales of Perodua owing to the low cost of the cars. Perodua cars are the most demanded cars in Malaysia.

By Booking Mode (Online and Offline)

Majority of the car service booking is made online in Malaysia. Most of the OEM car service companies have started providing online car service booking facility but only a few multi-brand centers have this service for the customers in Malaysia.

By Service (Maintenance, Repair & Replacement and Body Care)

The maintenance car service segment dominated the car service market in Malaysia. This segment includes the Engine oil filter change, Brake fluid, Battery check, Fuel Filter, Spark Plugs, Radiator coolant and others.   

Malaysia Spare Parts After Market

Malaysia Passenger Cars Spare Parts Aftermarket Industry revenue stood at USD ~ Bn in 2020. An increase in spending capacity, changing consumer habits, rise in demand of the organized sector has led to the expansion of the online aftermarket industry in Malaysia. OEM car service companies in Malaysia source spare parts from OEMs whereas Multi Brand Car Service Companies source spare parts from OEMs as well as reputed suppliers selling quality substitutes for original spare parts.

Malaysia Spare Parts After Market Segmentation

By Type of Spare Parts (Electricals and Electronic Components, Suspension and Braking, Consumables and Miscellaneous, Cooling Systems, Rubber Components, Drive transmission and Steering and others): Electricals and Electronic Components are dominating the demand for spare parts in Malaysia followed by Suspension & Braking components, Consumables and Miscellaneous.

Comparative Landscape in Malaysia Automotive Aftermarket Service Market

The competition structure in Malaysia's Automotive Aftermarket Service Industry is fragmented in nature. The OEM car service companies were observed to compete on the basis of the number of dealerships, service centers, service lead time, number of cars serviced, sourcing of spare parts, Services Offered, USP, Recent Development, Booking Mode. The multi-brand car service companies were observed to compete on the basis of Brands serviced, number of stores, Service lead time, Number of cars serviced, USP, Services offered.

Malaysia Automotive Aftermarket Service Market Future Outlook and Projections

The car maintenance market is anticipated to evolve in the next few years with the entrance of EEVs which will demand different maintenance requirements, away from the current maintenance practices. Over the forecast period 2020-2025, the Malaysia Automotive Aftermarket service market Revenue is further anticipated to increase to USD ~ Bn by the year 2025, thus showcasing a CAGR of 3.1%.

Key Segments Covered in Malaysia Automotive Aftermarket Service Market 

By Type of Workshop

  • Multi Brand
  • OEM/Authorized

By Type of Multi Brand

  • Organized
  • Unorganized

By Type of Vehicle

  • Sedan
  • Hatchback
  • SUV
  • MPV

By Age of Car

  • 0-5 Years
  • 5-10 Years
  • 10 and Above years

By Region

  • Central
  • East
  • South
  • North

By Car Brand

  • Perodua
  • Proton
  • Honda
  • Toyota
  • Others

By Booking Mode

  • Online
  • Offline

By Service Split

  • Maintenance
  • Repair and Replacement
  • Body Care

Malaysia Spare Parts After Market Segmentation

By Type of Spare Parts

  • Electricals and Electronic Components
  • Suspension and Braking
  • Consumables and Miscellaneous
  • Cooling Systems
  • Rubber Components
  • Drive transmission and Steering
  • Others

Key Target Audience

  • Automotive companies
  • OEM Car Service companies
  • Multi brand Car Service companies
  • Automotive Spare Parts Companies

Time Period Captured in the Report:

  • Historical Period: 2015-2020
  • Forecast Period: 2020-2025

OEM Car Dealers/Service Providers:

  • Perodua
  • Proton
  • Honda
  • Toyota
  • Nissan
  • Mitsubishi

Multi Brand Car Dealers/Service Providers:

  • Dtox
  • Prestige Cars
  • Topbest Car Grooming
  • Autohaus KL
  • Top Speed
  • Auto Mobile Garage

Key Topics Covered in the Report

  • Malaysia Automotive Aftermarket Service Industry Overview
  • Ecosystem of Entities in Car Servicing in Malaysia
  • Trends and Development in Malaysia Automotive After Market Service Industry
  • Issues and Challenges in Malaysia Automotive After Market Service Industry
  • Porters Five Forces Analysis: Automotive Aftermarket Service in Malaysia
  • Government Regulation in Malaysia Automotive After Market Service Industry
  • Market Size of Malaysia After Market Service Industry
  • Malaysia Automotive Aftermarket Service Industry Segmentation
  • Competition in Malaysia OEM Aftermarket Industry
  • Strength and Weakness of Major Players in Malaysia OEM Automotive Aftermarket Industry
  • Competition in Malaysia Multi Brand Aftermarket Industry
  • Pricing Comparison of Major OEM Car Service Companies
  • Pricing Comparison of Major Multi Brand Car Service Companies
  • Operating Model of Organized and Unorganized Workshops
  • Operating Model of OEM Workshops
  • Malaysia Spare Parts Aftermarket Industry Overview
  • Sourcing Spare Parts for Automobile Service Centers (OEM/Authorized Service Centers & Multi-Brand Service Centers)
  • Malaysia Automotive Aftermarket Car Service Market Future Market Size
  • Future Outlook and Projections for Malaysia Automotive Service Market
  • Case Study: Autohaus KL
  • Analyst Recommendation

Stay updated with our latest & in-depth industry insights

Download White Paper

Products

Products

Key Segments Covered in Malaysia Automotive Aftermarket Service Market 


By 
Type of Workshop

  • Multi Brand
  • OEM/Authorized


By Type of Multi Brand

  • Organized
  • Unorganized


By Type of Vehicle

  • Sedan
  • Hatchback
  • SUV
  • MPV


By Age of Car

  • 0-5 Years
  • 5-10 Years
  • 10 and Above years


By Region

  • Central
  • East
  • South
  • North


By Car Brand

  • Perodua
  • Proton
  • Honda
  • Toyota
  • Others


By Booking Mode

  • Online
  • Offline


By Service Split

  • Maintenance
  • Repair and Replacement
  • Body Care


Malaysia Spare Parts After Market Segmentation


By Type of Spare Parts

  • Electricals and Electronic Components
  • Suspension and Braking
  • Consumables and Miscellaneous
  • Cooling Systems
  • Rubber Components
  • Drive transmission and Steering
  • Others


Key Target Audience

  • Automotive companies
  • OEM Car Service companies
  • Multi brand Car Service companies
  • Automotive Spare Parts Companies


Time Period Captured in the Report:

  • Historical Period: 2015-2020
  • Forecast Period: 2020-2025


Companies

OEM Car Dealers/Service Providers:

  • Perodua
  • Proton
  • Honda
  • Toyota
  • Nissan
  • Mitsubishi

Multi Brand Car Dealers/Service Providers:

  • Dtox
  • Prestige Cars
  • Topbest Car Grooming
  • Autohaus KL
  • Top Speed
  • Auto Mobile Garage

Table of Contents

Table of Contents

1. Executive Summary

1.1. How is Automotive After Sales Car Service Positioned in Malaysia?

2. Malaysia Automotive Aftermarket Service Market Overview

2.1. Malaysia Automotive Aftermarket Service Industry Overview

2.2. Car Sales Landscape in Malaysia

2.3. Ecosystem of Entities in Car Servicing in Malaysia

3. Industry Analysis

3.1. Trends and Development in Malaysia Automotive After Market Service Industry

3.2. Issues and Challenges in Malaysia Automotive After Market Service Industry

3.3. Porters Five Forces Analysis: Automotive Aftermarket Service in Malaysia

3.4. Government Regulation in Malaysia Automotive After Market Service Industry

3.5. Comparing Car Servicing Alternatives in Malaysia

4. Market Size of Malaysia After Market Service Industry

5. Malaysia Automotive Aftermarket Service Industry Segmentation

5.1. Segmentation – By Type of Workshop – OEM and Multi Brand (Cross Comparison by Definition, Price, Lead Time, Spare Parts Procurement, Age of car serviced, Companies & Booking Mode)

5.2. Segmentation – By Organized vs. Unorganized Players (Cross Comparison by Definition, Price, Lead time, Spare parts procurement, Age of cars serviced, Companies & Booking Mode)

5.3. Segmentation – By Type of Vehicle – Sedan, Hatchback, SUV, MPV (Cross Comparison by Major car brands, Average car service price, Market share (%):sales, 2020, Car Parc and Type of car segment)

5.4. Segmentation – By Age of Car – 0-5  years, 5-10 years, 10 and above years (Type of workshop, Type of Multibrand, Car Parc, Average car service price)

5.5. Segmentation – By Region – North, West, Central, East, South (Cross Comparison by state covered, Average Car Service Price, Type of workshop dominance)

5.6. Segmentation – By Car Brand – Perodua, Proton, Honda, Toyota, Nissan, Mazda, Others (Cross comparison by Sales, Type of cars, Average car service price, Market share, Number of car service centers, Online booking share)

5.7. Segmentation – By Booking Mode – Online, Offline (Cross Comparison by Type of workshops, Luxury Car Service Booking, OEM Companies and Multi Brand companies)

5.8. Segmentation – By Service Split – Mechanical, Body Repair, General (Body Wash), Crash Repair (Cross Comparison by Average price, Competition, Companies and Services included)

6. Competitive Analysis

6.1. Competition in Malaysia OEM Aftermarket Industry (Cross Comparison on the basis of Inception & Headquarters, Dealers, Service centers, Service lead time, Number of Cars Serviced/ Order Intake, Sourcing of spare parts, No. of Service Center and Body & Paint, Service offered, USP, Recent Development, Franchisee: Self Owned Network and Booking Mode)

6.2. Strength and Weakness of Major Players in Malaysia OEM Automotive Aftermarket Industry

6.3. Competition in Malaysia Multi Brand Aftermarket Industry (Cross comparison on the basis of Inception & Headquarters, Brands, Number of Service Centers, Service Lead time, Number of Cars Serviced/ Order Intake, USP and Services Offered)

6.4. Pricing Comparison of Major OEM Car Service Companies

6.5. Pricing Comparison of Major Multi Brand Car Service Companies

7. Analysis of Multi Brand Segment Workshop

7.1. Operating Model of Organized and Unorganized Workshops

7.2. Pain Points in the Multi Brand After Sales Workshops

7.3. Opportunity Areas in Unorganized and Organized Workshop Segment

8. Analysis of OEM Workshop

8.1. Operating Model of OEM Workshops

8.2. Pain Points in the OEM After Sales Workshops

8.3. Opportunity Areas in OEM Workshop Segment

9. Spare Parts Landscape

9.1. Malaysia Spare Parts Aftermarket Industry Overview

9.2. Ecosystem of Spare Parts Entities in the Industry

9.3. Sourcing Spare Parts for Automobile Service Centers (OEM/Authorized Service Centers & Multi-Brand Service Centers)

10. Malaysia Automotive Aftermarket Car Service Market Future Market Size

11. Future Outlook and Projections for Malaysia Automotive Service Market

11.1. Future Segmentation by Workshop Type and Multi Brand Service Centre Type

11.2. Future Segmentation by Vehicle Type and Age of Car

11.3. Future Segmentation by Region and Car Brand

11.4. Future Segmentation by Booking Mode and Car Service

12. Case Studies

12.1. Case Study: Autohaus KL

13. Analyst Recommendation

14. Appendix

14.1. Market Definitions

14.2. Abbreviations Used

14.3. Market Sizing Approach

14.4. Consolidated Research Approach

14.5. Research Approach and Sample Size Composition

14.6. Primary Research Approach

14.7. Research Limitations & Future Conclusion

Disclaimer

Contact us

You can also purchase parts of this report. Do you want to check out a section wise price list?
Get Price Break-up

Why Buy From US?

RRR
Refine Robust Result (RRR) Framework

What makes us stand out is that our consultants follows Robust, Refine and Result (RRR) methodology. i.e. Robust for clear definitions, approaches and sanity checking, Refine for differentiating respondents facts and opinions and Result for presenting data with story

reach
Our Reach Is Unmatched

We have set a benchmark in the industry by offering our clients with syndicated and customized market research reports featuring coverage of entire market as well as meticulous research and analyst insights.

Research
Shifting the Research Paradigm

While we don't replace traditional research, we flip the method upside down. Our dual approach of Top Bottom & Bottom Top ensures quality deliverable by not just verifying company fundamentals but also looking at the sector and macroeconomic factors.

Insite
More Insights-Better Decisions

With one step in the future, our research team constantly tries to show you the bigger picture. We help with some of the tough questions you may encounter along the way: How is the industry positioned? Best marketing channel? KPI's of competitors? By aligning every element, we help maximize success.

Trust
Transparency and Trust

Our report gives you instant access to the answers and sources that other companies might choose to hide. We elaborate each steps of research methodology we have used and showcase you the sample size to earn your trust.

support
Round the Clock Support

If you need any support, we are here! We pride ourselves on universe strength, data quality, and quick, friendly, and professional service.

Why Client Choose Us?

400000+ Reports in repository
150+ Consulting project a year
100+ Analysts
8000+ Client Queries in 2022


Trusted By 2500+ Brands