UAE Automotive Aftermarket Service Industry Outlook to 2026

Driven by increasing number of startups and consumers shifting preference towards online and organized sector

Region:Middle East

Author(s):Gagan Sawhney, Tania Bansal

Product Code:KR1159

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Published on

June 2022

Total pages

74

Table of Content

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About the Report

About the Report

The report titled “UAE Automotive Aftermarket Service Industry Outlook to 2026: Driven by increasing number of startups and consumers’ shifting preference towards online and organized sector” provides a comprehensive analysis on the status of aftermarket service industry in UAE. The report covers various aspects including automotive aftermarket service industry market size on the basis of revenue and number of vehicles serviced, value chain analysis, ecosystem of major entities in aftermarket service industry in UAE, trends & developments, issues & challenges faced by the industry, government regulations, SWOT Analysis, Porter 5 forces analysis, key decision making parameters of OEM and multi brand vehicle servicing companies, pain points in OEM and multi brand aftersales workshops, opportunities in OEM and multi brand aftermarket industry, market size of spare parts aftermarket industry in UAE, ecosystem by different type of spare parts &  consumables market, competition in OEM and multi brand aftermarket service industry, pricing packages of OEM and multi brand automotive service companies and other aspects. Further, the report focuses on the UAE Four Wheeler Aftermarket Service Industry Segmentation by Type of Workshop (OEM/Authorized, Large Multi Brand, and Small/Unorganized Workshops); by Type of Vehicle Serviced (Sedans, SUVs, Hatchbacks, MPVs and Crossover); by Age of Car (0-2 Years, 2-4 Years, 4-6 Years, 6-8 Years, 8-13 Years and Above 13 Years); by Region (Dubai, Abu Dhabi, Sharjah, and other Emirates); by Booking Mode (Online, and offline); By Car Brand (Toyota, Nissan & Renault, Mitsubishi, Hyundai, BMW, General Motors, Ford, Fiat, and Others); and by Service Split (Non-Crash Repair, Crash Repair, and Body Care).

UAE Four Wheeler Aftermarket Service Industry report concludes with projections for the future of the industry including forecasted revenue and number of vehicle serviced by 2026, and analysts’ take on the future highlighting the major opportunities.


UAE Four Wheeler Aftermarket Service Industry Overview:

The Four Wheeler Aftermarket service industry in UAE recorded a CAGR of 2.5% on the basis of revenue in between 2016 and 2021. The industry is currently in a Stagnant Growth phase, where neither much growth nor a decline has happened.

The market growth can be attributed to the rapidly expanding automobile industry and enhanced focus of the automobile drivers on boosting their vehicle performance and efficiency in terms of exhaust sound, speed, and appearance parameters. Rising consumer awareness regarding repair and proper maintenance of vehicles and growing need for long-distance vehicles are fuelling the market growth. 

The rapid adoption of online platforms by the market players and the use of advanced software and technologies creates lucrative growth opportunities for the UAE automotive aftermarket. Due to the stable fuel prices and high disposable income, there is high demand for private vehicles among consumers. Consumers are moving towards increased convenience and comfort and are availing of the aftermarket services through the online sales platform.

Due to the economic pressures, it is expected that consumers are postponing their new car purchases for the next few years which would increase the average age of a vehicle, this would result as a positive gain for the aftermarket service industry.

Drivers and Impediments to growth:

The Expo took place from Oct 1, 2021–March 31, 2022. It accelerated the UAE’s recovery in H2 with an additional boost for travel and tourism. Visitor activities increased the demand for transportation, which indirectly created more demand for the aftermarket. There resulted an increase in the usage of taxi and cabs also.

There has been a shift towards usage of private transportation which can be seen from increased vehicle usage in 2020/21. People in UAE are keen to own their personal vehicles.

UAE Spare Parts Aftermarket Industry

UAE’s spare parts aftermarket industry has expanded at a YoY growth of 2% in between 2020 and 2021.  Ideal location, increasing domestic demand for high-end cars and a robust logistics sector have turned the emirate into a major exporter and re-exporter of vehicles. Surging vehicle parc in UAE resulted in increased demand of parts and components, thus acting as a major catalyst for the growth of spare parts industry. The market for automobile spare parts has been an attractive sector for UAE-based enterprises, who have emerged as the leading supplier of these goods to many countries. Major spare parts suppliers in UAE include Denso, Battmobile, Delphi Technologies, AutoPlus, Gliptone, among others.

Competitive Landscape in UAE Four Wheeler Aftermarket Service Industry

The competition structure in UAE four wheeler aftermarket service industry is fragmented in nature with no single player accounting for majority of the market share. There is Highly Competitive Rivalry as there are a lot of players in the market currently.

The competition in aftermarket industry is segregated between OEM/Authorized, and Multi Brand workshops. Both of these workshops compete on the basis of services offered, number of cars serviced, quality of service, sourcing of spare parts, and booking mode. Customer satisfaction level is high for Organized Multi-brand and highest for OEMs. Also, OEMs generally use a lot of technological platforms for their services while Organized Multi-brand uses some technology platforms.

Players like AG Cars, Royal Swiss Auto Services, Gargashauto, Wheel fix, Alsa automotive, etc are providing car care services in UAE. Also, there are more players coming in the market, especially the Chinese like Carcility, Mysyara.

UAE Four Wheeler Aftermarket Service Industry Future Outlook and Projections

The market size on the basis of revenue is expected to grow at a CAGR of 2.8% between 2021 and 2026. Increased vehicle production and sales and the growing used car market are playing a significant role in the growth of the UAE automotive aftermarket. Also, the rapid adoption of online platforms by the market players is anticipated to create lucrative growth opportunities for the UAE automotive aftermarket. The growing number of retailers providing automotive aftermarket services to meet the increasing consumer requirements is expected to accelerate the market demand in the next five years. It is expected that the increased penetration of electric vehicles and used car market will act as a catalyst for the UAE Aftermarket Industry.

Key Segments Covered in UAE Four Wheeler Aftermarket Service Industry

UAE Four Wheeler Aftermarket size by

Revenue

Number of Vehicles Serviced

Market Segmentation By Type of Workshop

OEM/Authorized

Large Multi Brand

Small/Unorganized

Market Segmentation By Type of Vehicle Serviced

Sedan

SUV

Hatchback

MPVs

Crossover

Market Segmentation By Age of Car

0-2 Years

2-4 Years

4-6 Years

6-8 Years

8-13 Years

Above 13 Years

Market Segmentation By Region

Dubai

Abu Dhabi

Sharjah

Other Emirates

Market Segmentation By Booking Mode

Online

Offline

Market Segmentation By Car Brand

Toyota

Nissan & Renault

Mitsubishi

Hyundai

BMW

General Motors

Ford

Fiat

Others

Market Segmentation By Service Split

Non-Crash Repair

Crash Repair

Body Care

UAE Spare Parts Aftermarket Segmentation

By Expenditure Category

Spare Parts

Consumables

By Type of Spare Parts

Engine components

Electricals and Electronic Components

Suspension and Braking  

Consumables and Miscellaneous

Cooling Systems

Body & Chassis

Drivetrain

By Type of consumables

Battery             

Oil, fluid & filter                         

Tires                  

Others               

Key Target Audience

Automotive Companies

OEM Vehicle Service Companies

Multi Brand Vehicle Service Companies

Automotive Spare Parts Companies

Government Bodies

Automotive Associations

Time Period Captured in the Report:

Historical Period: 2016-2021

Forecast Period: 2021-2026

Automotive Aftermarket Service Companies in UAE:

OEM/Authorized Vehicle Service Companies

Toyota

Nissan & Renault

Mitsubishi

Hyundai

BMW

General Motors

Ford

Fiat

Multi Brand Vehicle Service Companies

Vehpal                            

Carcility                                         

Mysyara                                        

800carguru                                                                             

Auto fix                                         

AG auto / AG cars                                    

Service my car

Royal Swiss auto service

Spare Part Suppliers

3M                                                  

Delphi Technologies                 

DENSO Corporation                  

Magneti Marelli S.P.A                             

ZF Services Middle East                                                      

Battmobile (Battery)                 

AutoPlus                         

Avatizone                      

Gliptone                                                     

Key Topics Covered in the Report

UAE Four Wheeler Aftermarket Service Industry Overview

Ecosystem of Major Entities in UAE Four Wheeler Aftermarket Service Industry

Comparison of UAE Automotive Industry with other Countries

Market Size on the basis of Revenue and Number of Vehicles Serviced, 2016-2021

Market Size on the basis of Revenue and Number of Vehicles Serviced by Different Type of Workshops, 2021

Vehicle Parc in UAE, 2016-2021

UAE Four Wheeler Aftermarket Service Industry Segmentation, 2021

Competitive Landscape of UAE Four Wheeler Aftermarket Service Industry

Cross Comparison of OEMs in UAE Four Wheeler Aftermarket Service Industry

Cross Comparison of Multi-Brand in UAE Four Wheeler Aftermarket Service Industry

Pricing Packages of Major OEM Automotive Service Companies

Pricing Packages of Major Multi Brand Automotive Service Companies

Trends in UAE Four Wheeler Aftermarket Service Industry

Issues and Challenges in UAE Four Wheeler Aftermarket Service Industry

SWOT Analysis of UAE Four Wheeler Aftermarket Services Industry

Porter’s Five Forces Analysis of the UAE Four Wheeler Aftermarket Services Industry

Government Regulations in the UAE Four Wheeler Aftermarket Services Industry

Comparing Car Servicing Decision Parameters in UAE

Analysis of Multi-Brand and OEM Workshops in UAE

Spare Parts Landscape in UAE

Operating Model of Spare parts in UAE

Market Size of Spare Parts Aftermarket Industry and Classification by Different Type of Spare Parts

Ecosystem by Different Type of Spare Parts and Consumables Market in UAE

Future Outlook and Projections of the UAE Four Wheeler Aftermarket and Spare Parts Industry, 2021-2026E

Future Market Size of UAE Four Wheeler Aftermarket Service Industry on the basis of Number of Vehicles Serviced, 2021-2026E

Future Market Size of UAE Four Wheeler Aftermarket Service Industry on the basis of Revenue, 2021-2026E

Analyst Recommendation

Industry Speaks

Products

Products

Key Segments Covered in UAE Four Wheeler Aftermarket Service Industry

UAE Four Wheeler Aftermarket size by

Revenue

Number of Vehicles Serviced

Market Segmentation By Type of Workshop

OEM/Authorized

Large Multi Brand

Small/Unorganized

Market Segmentation By Type of Vehicle Serviced

Sedan

SUV

Hatchback

MPVs

Crossover

Market Segmentation By Age of Car

0-2 Years

2-4 Years

4-6 Years

6-8 Years

8-13 Years

Above 13 Years

Market Segmentation By Region

Dubai

Abu Dhabi

Sharjah

Other Emirates

Market Segmentation By Booking Mode

Online

Offline

Market Segmentation By Car Brand

Toyota

Nissan & Renault

Mitsubishi

Hyundai

BMW

General Motors

Ford

Fiat

Others

Market Segmentation By Service Split

Non-Crash Repair

Crash Repair

Body Care

UAE Spare Parts Aftermarket Segmentation

By Expenditure Category

Spare Parts

Consumables

By Type of Spare Parts

Engine components

Electricals and Electronic Components

Suspension and Braking  

Consumables and Miscellaneous

Cooling Systems

Body & Chassis

Drivetrain

By Type of consumables

Battery             

Oil, fluid & filter                         

Tires                  

Others               

Key Target Audience

Automotive Companies

OEM Vehicle Service Companies

Multi Brand Vehicle Service Companies

Automotive Spare Parts Companies

Government Bodies

Automotive Associations

Time Period Captured in the Report:

Historical Period: 2016-2021

Forecast Period: 2021-2026                                                    


Companies

Automotive Aftermarket Service Companies in UAE:

OEM/Authorized Vehicle Service Companies

Toyota

Nissan & Renault

Mitsubishi

Hyundai

BMW

General Motors

Ford

Fiat

Multi Brand Vehicle Service Companies

Vehpal                            

Carcility                                         

Mysyara                                        

800carguru                                                                             

Auto fix                                         

AG auto / AG cars                                    

Service my car

Royal Swiss auto service

Spare Part Suppliers

3M                                                  

Delphi Technologies                 

DENSO Corporation                  

Magneti Marelli S.P.A                             

ZF Services Middle East                                                      

Battmobile (Battery)                 

AutoPlus                         

Avatizone                      

Gliptone 

Table of Contents

Table of Contents

1. Executive Summary

2. UAE Four Wheeler Aftermarket Service Overview

2.1. Overview and Genesis of Automotive and Aftermarket Service Industry in UAE

2.2. Ecosystem of Major Entities in UAE Four Wheeler Aftermarket Service Industry

2.3. Comparison of UAE Automotive Industry with other Countries

3. Market Size of UAE Four Wheeler Aftermarket Service Industry on the basis of Revenue, 2016-2021

3.1. Market Size on the basis of Revenue and Number of Vehicles Serviced, 2016-2021

3.2. Market Size on the basis of Revenue and Number of Vehicles Serviced by Different Type of Workshops, 2021

4. UAE Four Wheeler Aftermarket Service Industry Segmentation, 2021

4.1. Segmentation - By Type of Workshop (Organized & Unorganized Multi-Brands and OEMs)

4.2. Segmentation - By Type of Multi-Brand (Unorganized Multi-Brand and Organized Multi-Brand)

4.3. Segmentation - By Type of Vehicle (Sedans, SUVs, Hatchbacks, MPVs and Crossover)

4.4. Segmentation - By Age of Car (0-2 Years, 2-4 Years, 4-6 Years, 6-8 Years, 8-13 Years and Above 13 Years)

4.4. Segmentation - By Region (Dubai, Abu Dhabi, Sharjah, and other Emirates)

4.5. Segmentation – By Car Brand (Toyota, Nissan & Renault, Mitsubishi, Hyundai, BMW, General Motors, Ford, Fiat, and Others)

4.6. Segmentation – By Service Split (Non-Crash Repair, Crash Repair, and Body Care)

4.7. Segmentation - By Booking Mode (Online and Offline)

4.8. Segmentation – By Expenditure Category (Spare Parts and Consumables)

5. Industry Analysis

5.1. Trends in UAE Four Wheeler Aftermarket Service Industry

5.2. Issues and Challenges in UAE Four Wheeler Aftermarket Service Industry

5.3. SWOT Analysis of UAE Four Wheeler Aftermarket Services Industry

5.4. Porter’s Five Forces Analysis of the UAE Four Wheeler Aftermarket Services Industry

5.5. Government Regulations in the UAE Four Wheeler Aftermarket Services Industry

5.6. Comparing Car Servicing Decision Parameters in UAE  

6. Competitive Landscape of UAE Four Wheeler Aftermarket Service Industry

6.1. Cross Comparison of OEMs in UAE Four Wheeler Aftermarket Service Industry (on the basis of Inception, Number of Employees, Distributors, Business Model, Number of OEM Workshops, Car Sales, and Sourcing of Spare Parts)

6.2. Cross Comparison of Multi-Brand in UAE Four Wheeler Aftermarket Service Industry (on the basis of Inception, Car brands, Number of branches, and services offered)

6.3. Pricing Comparison of Major OEMs

6.4. Pricing Comparison of Major Multi-Brand Automotive Service Companies

7. Analysis of Multi-Brand and OEM Workshops in UAE

8. Spare Parts Landscape in UAE

8.1. Operating Model of Spare parts in UAE

8.2. Market Size of Spare Parts Aftermarket Industry in UAE in terms of Revenue, 2020 & 2021

8.3. Classification by Different Type of Spare Parts, 2021

8.4. Ecosystem by Different Type of Spare Parts and Consumables Market in UAE

9. Future Outlook and Projections of the UAE Four Wheeler Aftermarket and Spare Parts Industry, 2021-2026E

9.1. Future Market Size of UAE Four Wheeler Aftermarket Service Industry on the basis of Number of Vehicles Serviced, 2021-2026E

9.2. Future Market Size of UAE Four Wheeler Aftermarket Service Industry on the basis of Revenue, 2021-2026E

9.3. Future Segmentation by Type of Workshop (Organized & Unorganized Multi-Brands and OEMs), 2021&2026E

9.4. Future Segmentation by Type of Multi-Brand (Unorganized Multi-Brand and Organized Multi-Brand), 2021&2026E

9.5. Future Segmentation by Type of Vehicle (Sedans, SUVs, Hatchbacks, MPVs and Crossover), 2021&2026E

9.6. Future Segmentation by Region (Dubai, Abu Dhabi, Sharjah, and other Emirates), 2021&2026E

9.7. Future Segmentation by Booking Mode (Online and Offline), 2021&2026E

9.8. Future Segmentation by Car Brand (Toyota, Nissan & Renault, Mitsubishi, Hyundai, BMW, General Motors, Ford, Fiat, and Others), 2021&2026E

9.9. Future Segmentation by Age of Car (0-2 Years, 2-4 Years, 4-6 Years, 6-8 Years, 8-13 Years and Above 13 Years), 2021&2026E

9.10. Future Segmentation by Service Split (Non-Crash Repair, Crash Repair, and Body Care), 2021&2026E

9.11. Future Segmentation by Expenditure Category (Spare Parts and Consumables), 2021&2026E

10. Analyst Recommendations

11. Industry Speaks

12. Research Methodology

12.1. Market Definitions and Assumptions

12.2. Abbreviations

12.3. Market Sizing Approach

12.4. Consolidated Research Approach

12.5. Understanding Market Potential through In-Depth Industry Interviews

12.6. Primary Research Approach

12.7. Limitations and Future Conclusion

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