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Third-party pickup in the UK 2018-2023

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  • Details
  • Table Of Content
  • Licence Rights
  • Section Purchase
  • Products and Companies

Details

Third-party pickup in the UK 2018-2023

 

Summary

 

"Third-party pickup in the UK 2018-2023", report forms part of GlobalData's Retail Channels series, and offers a comprehensive insight into the consumer and market dynamics of the third-party pickup channel. The report analyses the market, the main trends, and consumer attitudes of the channel.

 

Third-party pickup penetration has risen 1.9ppts from 2017 to 2018, driven mostly by male online shoppers and the dominance of the clothing & footwear sector. The third-party pickup channel is forecast to continue growing rapidly to 2023, but will still make up a very small propotion of online retail spend.

 

Scope

 

- Clothing & footwear will remain the largest sector within the third-party pickup channel, driving over a third of spend, as growth is restricted for certain other sectors due to the nature of the product.

- Store closures will reduce the availability of click & collect, creating opportunities for third-party providers to boost their performance and increase market penetration.

- Despite a significant increase in usage, lockers are still the least used third-party pickup method.

 

Reasons to buy

 

- Use our in-depth consumer insight to learn which sectors are the most important for the third-party pickup channel and which consumers are most likely to use the method, to be able to successfully tailor third-party pickup options.

- Understand what drives consumers to chose fulfilment options, such as convenience and value for money in order to maximise sales potential.

READ MORE

Table Of Content

Scope

Table of Contents

THE HOT ISSUES

Channel drivers and inhibitors in third-party pickup

Main issues in third-party pickup

TPP enhancements are vital to drive growth

Store closures will reduce the availability of C&C

Increased competition in the TPP market

WHAT PEOPLE BUY

Channel definitions

Headlines

Overall channel size

Channel in context

Overall channel size

Overall channel growth

Sector growth in TPP

Books

Clothing & footwear

DIY & gardening

Electricals

Food & grocery

Health & beauty

Homewares

Entertainment

HOW AND WHY PEOPLE SHOP

Headlines

Who shops

Who shops: books

Who shops: clothing & footwear

Who shops: DIY & gardening

Who shops: electricals

Who shops: food & grocery

Who shops: health & beauty

Who shops: homewares

Who shops: music & video

Shopper profile by sector

The shopper journey

Who shops: collection type

Who shops: convenience store/pickup point

Who shops: Post Office/delivery hub

Who shops: lockers

Who shops: pickup providers used

Shopping habits: device used

Shopping habits: location of purchase

Shopping habits: additional purchases instore

Shopping habits: length of research time

Shopper motivations

Drivers of TPP usage

Views on future TPP usage

Satisfaction of fulfilment methods

TPP delivery options of the 20 online retailers

METHODOLOGY

Definition and methodology


List Of Figure

List of Figures

Usage of third-party pickup providers, 2015- 2018

Third-party pickup share of online retail, 2017, 2018e & 2023e

Growth of the fulfilment channels, 2018e-2023e

Overall third-party pickup: size of the channel 2017-2023e

Overall third-party pickup and total online: annual growth rates 2017-2023e

Sector growth in third-party pickup, 2018e-2023e

Books: third-party pickup sector size, 2017-2023e

Books: third-party pickup annual growth rates, 2017-2023e

Books: third-party pickup shares, 2017-2023e

Clothing & footwear: third-party pickup sector size, 2017-2023e

Clothing & footwear: third-party pickup annual growth rates, 2017-2023e

Clothing & footwear: third-party pickup shares, 2017-2023e

DIY & gardening: third-party pickup sector size, 2017-2023e

DIY & gardening: third-party pickup annual growth rates, 2017-2023e

DIY & gardening: third-party pickup shares, 2017-2023e

Electricals: third-party pickup sector size, 2017-2023e

Electricals: third-party pickup annual growth rates, 2017-2023e

Electricals: third-party pickup shares, 2017-2023e

Food & grocery: third-party pickup sector size, 2017-2023e

Food & grocery: third-party pickup annual growth rates, 2017-2023e

Food & grocery: third-party pickup shares, 2017-2023e

Health & beauty: third-party pickup sector size, 2017-2023e

Health & beauty: third-party pickup annual growth rates, 2017-2023e

Health & beauty: third-party pickup shares, 2017-2023e

Homewares: third-party pickup sector size, 2017-2023e

Homewares: third-party pickup annual growth rates, 2017-2023e

Homewares: third-party pickup shares, 2017-2023e

Entertainment: third-party pickup sector size, 2017-2023e

Entertainment: third-party pickup annual growth rates, 2017-2023e

Entertainment: third-party pickup shares, 2017-2023e

Third-party pickup and click & collect penetration, 2017 & 2018

Third-party pickup penetration of online shoppers, overall and by demographic, 2017 & 2018

Third-party pickup penetration of online books shoppers, overall and by demographic, 2018

Third-party pickup penetration of online clothing & footwear shoppers, overall and by demographic, 2018

Third-party pickup penetration of online DIY & gardening shoppers, overall and by demographic, 2018

Third-party penetration of online electricals shoppers, overall and by demographic, 2018

Third-party pickup penetration of online food & grocery shopper, overall and by demographic, 2018

Third-party pickup penetration of online health & beauty shoppers, overall and by demographic, 2018

Third-party pickup penetration of online homewares shoppers, overall and by demographic, 2018

Third-party pickup penetration of online music & video shoppers, overall and by demographic, 2018

Third-party pickup penetration of online shoppers by collection type, 2017 & 2018

Third-party pickup penetration of online shoppers: convenience store/pickup point, overall and by demographic, 2018

Third-party pickup penetration of online shoppers: Post Office/delivery hub, overall and by demographic, 2018

Third-party pickup penetration of online shoppers: lockers, overall and by demographic, 2018

Third-party pickup providers used, 2017 & 2018

Device used for making third-party pickup purchases, 2017 & 2018

Laptop/desktop third-party pickup penetration by demographic, 2018

Tablet third-party pickup penetration by demographic, 2018

Mobile third-party pickup penetration by demographic, 2018

Location of third-party pickup purchase, 2017 & 2018

How often consumers make additional purchases instore, 2017 & 2018

Proportion of collections that involve an additional purchase, 2017 & 2018

Length of research time for third-party pickup shoppers vs online shoppers, 2018

Drivers of third-party pickup usage, 2018

Third-party pickup shopper driver: avoid paying for home delivery charges, by demographic, 2018

Third-party pickup shopper driver: don't want to wait for home delivery, by demographic, 2018

Third-party pickup shopper driver: most convenient way to get items, by demographic, 2018

Third-party pickup shopper driver: quickest way to get the item, by demographic, 2018

Views on future usage of third-party pickup, 2017 & 2018

Views on future usage of third-party pickup: lockers, 2017 & 2018

Views on future usage of third-party pickup: Post Office and other delivery hubs, 2017 & 2018

Views on future usage of third-party pickup: convenience stores and other pickup points, 2017 & 2018

Views on future usage of third-party pickup: non-users, 2017 & 2018

Satisfaction of fulfilment methods, 2017 & 2018


List Of Table

List of Tables

Size of the third-party pickup channel in 2018, including sector size for 2018 and 2023 and five-year growth rate

Third-party pickup profile of shoppers by sector, 2018

How often consumers make additional purchases by sector, 2018

Delivery options of the top 20 online retailers, 2018

Licence Rights

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License: 
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Section Purchase

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

Products and Companies

Products

Third-party pickup, Online, Retail, E-retail, Delivery, Books, Clothing, Footwear, Clothing & footwear, DIY & gardening, Electricals, Food & grocery, Health & beauty, Homewares, Entertainment, Laptop, Desktop, Tablet, Lockers, Collection


Companies

Amazon

Currys

Argos

Boots

Sports Direct

Dixons

Morrisons

ASOS

Missguided

boohoo.com

Post Office

Collect+

Hermes

Parcelly

Doddle

Pass My Parcel

Parcelforce

UPS Access Point

Inpost

AO.com

Asda

BoohooMAN

Carphone Warehouse

PC World

Debenhams

GAME

H&M

JD Sports

John Lewis

Marks & Spencer

New Look

Next

Superdrug

Tesco

Very.co.uk

Shop Direct

Third-party pickup in the UK 2018-2023

 

Summary

 

"Third-party pickup in the UK 2018-2023", report forms part of GlobalData's Retail Channels series, and offers a comprehensive insight into the consumer and market dynamics of the third-party pickup channel. The report analyses the market, the main trends, and consumer attitudes of the channel.

 

Third-party pickup penetration has risen 1.9ppts from 2017 to 2018, driven mostly by male online shoppers and the dominance of the clothing & footwear sector. The third-party pickup channel is forecast to continue growing rapidly to 2023, but will still make up a very small propotion of online retail spend.

 

Scope

 

- Clothing & footwear will remain the largest sector within the third-party pickup channel, driving over a third of spend, as growth is restricted for certain other sectors due to the nature of the product.

- Store closures will reduce the availability of click & collect, creating opportunities for third-party providers to boost their performance and increase market penetration.

- Despite a significant increase in usage, lockers are still the least used third-party pickup method.

 

Reasons to buy

 

- Use our in-depth consumer insight to learn which sectors are the most important for the third-party pickup channel and which consumers are most likely to use the method, to be able to successfully tailor third-party pickup options.

- Understand what drives consumers to chose fulfilment options, such as convenience and value for money in order to maximise sales potential.

READ MORE

Scope

Table of Contents

THE HOT ISSUES

Channel drivers and inhibitors in third-party pickup

Main issues in third-party pickup

TPP enhancements are vital to drive growth

Store closures will reduce the availability of C&C

Increased competition in the TPP market

WHAT PEOPLE BUY

Channel definitions

Headlines

Overall channel size

Channel in context

Overall channel size

Overall channel growth

Sector growth in TPP

Books

Clothing & footwear

DIY & gardening

Electricals

Food & grocery

Health & beauty

Homewares

Entertainment

HOW AND WHY PEOPLE SHOP

Headlines

Who shops

Who shops: books

Who shops: clothing & footwear

Who shops: DIY & gardening

Who shops: electricals

Who shops: food & grocery

Who shops: health & beauty

Who shops: homewares

Who shops: music & video

Shopper profile by sector

The shopper journey

Who shops: collection type

Who shops: convenience store/pickup point

Who shops: Post Office/delivery hub

Who shops: lockers

Who shops: pickup providers used

Shopping habits: device used

Shopping habits: location of purchase

Shopping habits: additional purchases instore

Shopping habits: length of research time

Shopper motivations

Drivers of TPP usage

Views on future TPP usage

Satisfaction of fulfilment methods

TPP delivery options of the 20 online retailers

METHODOLOGY

Definition and methodology


List Of Figure

List of Figures

Usage of third-party pickup providers, 2015- 2018

Third-party pickup share of online retail, 2017, 2018e & 2023e

Growth of the fulfilment channels, 2018e-2023e

Overall third-party pickup: size of the channel 2017-2023e

Overall third-party pickup and total online: annual growth rates 2017-2023e

Sector growth in third-party pickup, 2018e-2023e

Books: third-party pickup sector size, 2017-2023e

Books: third-party pickup annual growth rates, 2017-2023e

Books: third-party pickup shares, 2017-2023e

Clothing & footwear: third-party pickup sector size, 2017-2023e

Clothing & footwear: third-party pickup annual growth rates, 2017-2023e

Clothing & footwear: third-party pickup shares, 2017-2023e

DIY & gardening: third-party pickup sector size, 2017-2023e

DIY & gardening: third-party pickup annual growth rates, 2017-2023e

DIY & gardening: third-party pickup shares, 2017-2023e

Electricals: third-party pickup sector size, 2017-2023e

Electricals: third-party pickup annual growth rates, 2017-2023e

Electricals: third-party pickup shares, 2017-2023e

Food & grocery: third-party pickup sector size, 2017-2023e

Food & grocery: third-party pickup annual growth rates, 2017-2023e

Food & grocery: third-party pickup shares, 2017-2023e

Health & beauty: third-party pickup sector size, 2017-2023e

Health & beauty: third-party pickup annual growth rates, 2017-2023e

Health & beauty: third-party pickup shares, 2017-2023e

Homewares: third-party pickup sector size, 2017-2023e

Homewares: third-party pickup annual growth rates, 2017-2023e

Homewares: third-party pickup shares, 2017-2023e

Entertainment: third-party pickup sector size, 2017-2023e

Entertainment: third-party pickup annual growth rates, 2017-2023e

Entertainment: third-party pickup shares, 2017-2023e

Third-party pickup and click & collect penetration, 2017 & 2018

Third-party pickup penetration of online shoppers, overall and by demographic, 2017 & 2018

Third-party pickup penetration of online books shoppers, overall and by demographic, 2018

Third-party pickup penetration of online clothing & footwear shoppers, overall and by demographic, 2018

Third-party pickup penetration of online DIY & gardening shoppers, overall and by demographic, 2018

Third-party penetration of online electricals shoppers, overall and by demographic, 2018

Third-party pickup penetration of online food & grocery shopper, overall and by demographic, 2018

Third-party pickup penetration of online health & beauty shoppers, overall and by demographic, 2018

Third-party pickup penetration of online homewares shoppers, overall and by demographic, 2018

Third-party pickup penetration of online music & video shoppers, overall and by demographic, 2018

Third-party pickup penetration of online shoppers by collection type, 2017 & 2018

Third-party pickup penetration of online shoppers: convenience store/pickup point, overall and by demographic, 2018

Third-party pickup penetration of online shoppers: Post Office/delivery hub, overall and by demographic, 2018

Third-party pickup penetration of online shoppers: lockers, overall and by demographic, 2018

Third-party pickup providers used, 2017 & 2018

Device used for making third-party pickup purchases, 2017 & 2018

Laptop/desktop third-party pickup penetration by demographic, 2018

Tablet third-party pickup penetration by demographic, 2018

Mobile third-party pickup penetration by demographic, 2018

Location of third-party pickup purchase, 2017 & 2018

How often consumers make additional purchases instore, 2017 & 2018

Proportion of collections that involve an additional purchase, 2017 & 2018

Length of research time for third-party pickup shoppers vs online shoppers, 2018

Drivers of third-party pickup usage, 2018

Third-party pickup shopper driver: avoid paying for home delivery charges, by demographic, 2018

Third-party pickup shopper driver: don't want to wait for home delivery, by demographic, 2018

Third-party pickup shopper driver: most convenient way to get items, by demographic, 2018

Third-party pickup shopper driver: quickest way to get the item, by demographic, 2018

Views on future usage of third-party pickup, 2017 & 2018

Views on future usage of third-party pickup: lockers, 2017 & 2018

Views on future usage of third-party pickup: Post Office and other delivery hubs, 2017 & 2018

Views on future usage of third-party pickup: convenience stores and other pickup points, 2017 & 2018

Views on future usage of third-party pickup: non-users, 2017 & 2018

Satisfaction of fulfilment methods, 2017 & 2018


List Of Table

List of Tables

Size of the third-party pickup channel in 2018, including sector size for 2018 and 2023 and five-year growth rate

Third-party pickup profile of shoppers by sector, 2018

How often consumers make additional purchases by sector, 2018

Delivery options of the top 20 online retailers, 2018

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License: 
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

Products

Third-party pickup, Online, Retail, E-retail, Delivery, Books, Clothing, Footwear, Clothing & footwear, DIY & gardening, Electricals, Food & grocery, Health & beauty, Homewares, Entertainment, Laptop, Desktop, Tablet, Lockers, Collection


Companies

Amazon

Currys

Argos

Boots

Sports Direct

Dixons

Morrisons

ASOS

Missguided

boohoo.com

Post Office

Collect+

Hermes

Parcelly

Doddle

Pass My Parcel

Parcelforce

UPS Access Point

Inpost

AO.com

Asda

BoohooMAN

Carphone Warehouse

PC World

Debenhams

GAME

H&M

JD Sports

John Lewis

Marks & Spencer

New Look

Next

Superdrug

Tesco

Very.co.uk

Shop Direct