Saudi Arabia ATM Managed Service Market Outlook to 2023

By ATMs (On-Site ATM, Off-Site ATM, Mobile ATMs), by Service (Cash Management Services, ATM Repair & Maintenance, ATM Site Maintenance), By ATM Machine (Cash Dispensers, Cash Recyclers) and By Cash Management Services (Cash Replenishment Service, Cash-in-Transit, Others - Cash Processing, Cash Vaulting, Cash Reconciliation & Cash Forecasting)

Region:Middle East

Author(s):

Product Code:KR811

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Published on

June 2019

Total pages

95

Table of Content

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About the Report

About the Report

The report titled "Saudi Arabia ATM Managed Service Market Outlook to 2023 - By ATMs (On-Site ATM, Off-Site ATM, Mobile ATMs), by Service (Cash Management Services, ATM Repair & Maintenance, ATM Site Maintenance), By ATM Machine (Cash Dispensers, Cash Recyclers) and By Cash Management Services (Cash Replenishment Service, Cash-in-Transit, Others - Cash Processing, Cash Vaulting, Cash Reconciliation & Cash Forecasting)" covers market revenue generated by managed service providers in Saudi Arabia along with market segmentation by service offerings (from cash management services, ATM repair and maintenance and ATM site maintenance services), by type of ATMs (On-site, off-site, Mobile ATMs), by ATM Machine (Cash Dispensers, Cash Recyclers), and by service offerings of Cash Management Companies (Cash Replenishment Service, Cash-in-Transit & Other cash management services including cash processing, cash vaulting, cash reconciliation & cash forecasting) for the period 2013-2023. The report also covers emerging growth drivers and trends; issues and challenges; decision making parameters; and competitive landscape of players in the market with special focus on Abana, Hamrani, AMNCO, Abu-Sarhad, NCR, Hyosung, Sanid, G4S Almajal and Hemaia Group. The interpretation explores ATM Supply Market and ATM Cash Management Services Market, future outlook & projections along with analyst recommendation & macroeconomic variables highlighting the major opportunities & cautions to the readers. This report will particularly help the readers to identify the ongoing trends in the industry and anticipated growth in the future depending upon changing industry dynamics in upcoming years.

Saudi Arabia ATM Managed Services Market Summary
Market Overview: Saudi Arabia ATM Managed Service Market has witnessed strong growth owing to increase in number of ATMs, higher demand of outsourcing services to managed service providers, decrease in prices charged over the years, increase in initiatives taken by SAMA to promote financial inclusion and the growing number of local and international players across the Kingdom. The industry revenue witnessed a five year CAGR of close to 5% during the review period (2013-2018). The market is currently in growth stage with strong possibility for further development at a faster pace with positive trends expected in the industry. Profitability associated with ATM managed services is highly correlated with multiple factors such as improving the process of cash withdrawals in the ATM, increase in number of ATMs, introducing new breed of ATM machines, improvement in customer retention schemes and relationships for longer contracts, having diversified services portfolio with trained professionals. Profitability has been analyzed to be in the estimated range of 20%-25% in 2018.

Market Segmentations
By Service Offerings (Cash Management Service, ATM Site Maintenance, ATM Repair & Maintenance)
ATM Managed Service Market incorporates various services such as Cash Management Services, ATM repair & maintenance services which include SLM and AMC contracts with vendors and other managed service providers and ATM site maintenance. Cash Management Services which includes cash replenishment, cash in transit, cash processing, cash reconciliation, cash vaulting and other cash related services contributed majority share in 2018. This was followed by ATM repair & maintenance which contributed second highest share to the total revenues in 2018. ATM repair and maintenance includes revenues from annual maintenance fees & second line maintenance. The remaining share belongs to ATM site maintenance which includes services related to housekeeping, security, cleanliness, lighting, etc.
By Type of machines (Cash Recyclers and Cash Dispensers)
In Saudi Arabia, ATM machines are primarily of two types which are Cash dispensing machine (ATM Machine) and cash recyclers. Presently, total number of cash recycler machines operating in Saudi Arabia was evaluated at close to 2,000. However, number of cash dispensing machines operating in Saudi Arabia was observed to take higher share.
By Service offerings of Cash Management Companies (Cash Replenishment Service, Cash-in-Transit, Others - Cash Processing, Cash Vaulting, Cash Reconciliation & Cash Forecasting)
Major services offered by the cash management companies include ATM replenishment, cash-in-transit, cash processing, cash reconciliation and others. Cash management service companies (CMC) generates highest share of their revenue through ATM replenishment service. Number of ATMs which were outsourced to cash management companies during 2018 was high. Cash-in-transit contributed second largest share to the total revenues from cash management services in 2018. Other services such as cash processing, cash reconciliation, cash vaulting and others contributed the third largest share.

Competitive Landscape in Saudi Arabia ATM Managed Services Market: The competition in the industry has been concentrated in terms of number of players and number of ATMs managed in Saudi Arabia owing to less number of players and dominance of top 5 players. Players are competing with each other on the basis of technological advancement in equipments, type and number of equipments facilitated, gamut of service offered, and duration of service level agreement number and pricing of contracts offered.

Saudi Arabia ATM Managed Services Market Future Outlook and Projections: Saudi Arabia ATM Managed Service Market has been anticipated to grow registering a CAGR of close to 2% during 2018 to 2023. The growth will be supported by the increase in the number of ATMs which is expected to grow at a CAGR of close to 3% during the same. Increase in cash withdrawals from ATM, growing demand for outsourcing management services by banks, diversifying services portfolio of managed service providers will act as a tailwind reasons for market growth in future.

Key Segments Covered in Saudi Arabia ATM Managed Service Market
By Type of ATMs (On the basis of Number of ATMs)
On-Site ATMs
Off-Site ATMs
Mobile ATMs
By Service Offerings (On the basis of Revenue)
Cash Management Services
ATM Repair & Maintenance
ATM Site Maintenance
By Type of ATM Machine (on the basis of Number of Machines)
Cash Dispensers
Cash Recyclers
By Service offerings of Cash Management Companies (On the basis of Revenue)
Cash Replenishment Service
Cash-in-Transit
Other cash management services including cash processing, cash vaulting, cash reconciliation & cash forecasting

Key Target Audience
Managed Service Providers
Major ATM Suppliers / Vendors
Cash Management Companies
Banks (Private, Commercial, State)
Saudi Arabian Monetary Authority (SAMA)
Government Institutions
Investors
Facility Management Companies

Time Period Captured in the Report:
Historical Period – 2013-2018
Forecast Period – 2019-2023

Companies Covered:
Abana
Abu-Sarhad
Hamrani
NCR
Hyosung
Sanid
Hemaia Group
G4S Almajal
AMNCO

Key Topics Covered in the Report
Saudi Arabian Economy Overview
Saudi Arabia ATM Managed Services and Outsourcing Market Introduction
Saudi Arabia ATM Managed Services Market Overview, 1970-2018
Advent and Reasons for Outsourcing ATM Services
Cross Comparison of Global ATM Industry with Banking Industry in Saudi Arabia
Banking Industry in Saudi Arabia
Global Technology Trends in ATM Industry
Value Chain Analysis of Saudi Arabia ATM Managed Services Market
Ecosystem for Saudi Arabia ATM Industry
Current ATM Management Models in Saudi Arabia
Saudi Arabia ATM Managed Services Market by Revenues, 2013-2018
Saudi Arabia ATM Managed Services Market Segmentation
Saudi Arabia ATM Supply Market Introduction and Market Size
Saudi Arabia ATM Cash Management Services Market Introduction and Market Size
Cash Circulation & Cash Withdrawal Scenario in Saudi Arabia
Trends and Developments in Saudi Arabia ATM Managed Services Market
Issues and Challenges in Saudi Arabia ATM Managed Services Market
SWOT Analysis for Saudi Arabia ATM Managed Services Market
Major Cost Components and Profitability analysis of ATMs
Competition Scenario In Saudi Arabia ATM Managed Services Market
Company Profiles of Major Players in Saudi Arabia ATM Managed Services Market
Saudi Arabia ATM Managed Services Market Future Outlook and Projections
Analyst Recommendations

Products

Products

By Type of ATMs (On the basis of Number of ATMs) (On-Site ATMs, Off-Site ATMs, Mobile ATMs ), By Service Offerings (On the basis of Revenue) (Cash Management Services, ATM Repair & Maintenance , ATM Site Maintenance), By Type of ATM Machine (on the basis of Number of Machines) (Cash Dispensers, Cash Recyclers), By Service offerings of Cash Management Companies (On the basis of Revenue) (Cash Replenishment Service, Cash-in-Transit , Other cash management services including cash processing, cash vaulting, cash reconciliation & cash forecasting)


Companies

Abana , Abu-Sarhad , Hamrani, NCR, Hyosung, Sanid, Hemaia Group, G4S Almajal , AMNCO

Table of Contents

Table of Contents

1. Executive Summary

Market Size and Overview
Market Segmentation
Competitive Analysis
Future Projections

2. Research Methodology

2.1. Market Definitions
2.2. Abbreviations
2.3. Market Sizing and Modeling

Research Methodology
Approach – Market Sizing – ATM Managed Services Market
Limitations
Variables (Dependent And Independent)
Multi Factor Based Sensitivity Model
Regression Matrix
Final Conclusion

3. Saudi Arabian Economy Overview

4. Saudi Arabia ATM Managed Services and Outsourcing Market Introduction

4.1. Saudi Arabia ATM Managed Services Market Overview, 1970-2018
4.2. Advent and Reasons for Outsourcing ATM Services

Advantages Attached to ATM Outsourcing for Banks

4.3. Cross Comparison of Global ATM Industry with Banking Industry in Saudi Arabia
4.4. Banking Industry in Saudi Arabia
4.5. Global Technology Trends in ATM Industry

5. Value Chain Analysis

6. Ecosystem for Saudi Arabia ATM Industry

7. Current ATM Management Models in Saudi Arabia

7.1. Managed By Banks (On-Site ATM Modeling)
7.2. Managed Service Model (OFF-Site ATM Modeling)

8. Saudi Arabia ATM Managed Services Market by Revenues, 2013-2018

9. Saudi Arabia ATM Managed Services Market Segmentation

9.1. By Type of ATMs (On-Site ATMS, Off-Site ATMs & Mobile ATMs), as of December 31st2018
9.2. By Service Offerings (Cash Management Service, ATM Site Maintenance, ATM Repair & Maintenance & Other Services), 2018

10. Saudi Arabia ATM Supply Market Introduction and Market Size

10.1. Saudi Arabia ATM Supply Market Size, 2018

11. Saudi Arabia ATM Cash Management Services Market Introduction and Market Size

11.1. Saudi Arabia Cash Management Services Market Size, 2018
11.2. Saudi Arabia Cash Management Services Market Segmentation by Services (ATM Replenishment, Cash In Transit and others), 2018
11.3. Competition Scenario in Saudi Arabia Cash Management Services Market (Competition Parameters)

12. Cash Circulation & Cash Withdrawal Scenario in Saudi Arabia

12.1. Cash Circulation in Saudi Arabia, 2014-2018
12.2. Cash Withdrawals in Saudi Arabia, 2014-2018

13. Trends and Developments in Saudi Arabia ATM Managed Services Market

Increasing Number of ATMs
Introduction of New Breed of ATMs
MADA Offering free ATM Withdrawls
Increase in the use of Debit & Credit Cards

14. Issues and Challenges in Saudi Arabia ATM Managed Services Market

Strict SAMA Regulations
High Unbanked Population
No involvement of Non-Banking Entities
Saudi Government’s emphasis on building a cashless society

15. SWOT Analysis for Saudi Arabia ATM Managed Services Market

16. Major Cost Components and Profitability analysis of ATMs

16.1. Managed Services Model

17. Competition Parameters and Market Share of Major Players in Saudi Arabia ATM Managed Services Market, 2018

17.1. Heat Map of Major Players in Saudi Arabia ATM Managed Services Market

ATM Supply Segment
ATM Managed Services Company

18. Company Profiles of Major Players in Saudi Arabia ATM Managed Services Market, 2018

18.1. Alhamrani Universal Company
18.2. Abana

Service Offerings of ABANA

18.3. NCR Corporation
18.4. Diebold Nixdorf,
18.5. AMNCO
18.6. Abu Sarhad (Abu-Sarhad Premier Service group)

Service Offerings of Abu-Sarhad

18.7. G4S Almajal
18.8. Sanid

18.9. Hemaia Group

19. Saudi Arabia ATM Managed Services Market Future Outlook and Projections, 2019-2023

19.1. By Revenue, 2019-2023
19.2. By Service Offerings (ATM Managed Services, Cash Management Services, ATM Supply), 2019-2023
19.3. Analyst Recommendations

Technological Innovation in Demand Forecasting in ATMs
Strategic Partnership with Local Players
Different revenue models
Different ATM models
Location Play

Disclaimer
Contact Us


List of Figure

Figure 1-1: Saudi Arabia ATM Managed Service Market Structure, 2018
Figure 3-1 : Annual Estimates of GDP at Current Price in SAR Million and Growth Rate in Percentage (%), 2013-2018
Figure 4-1: Number of ATMs Globally in Million, 2013 - 2018
Figure 5-1: Value Chain Analysis of Saudi Arabia ATM Managed Services Market
Figure 6-1: Saudi Arabia ATM Managed Services Market Ecosystem
Figure 7-1: Managed by Bank Model
Figure 7-2: Managed Service Model
Figure 8-1: Saudi Arabia ATM Managed Services Market Size on the Basis of Revenue in SAR Million and Growth Rate in Percentage (%), 2013-2018
Figure 8-2: Number of Bank Branches on the Basis of Region in Saudi Arabia, 2014-2018
Figure 9-1: Saudi Arabia ATM Managed Services Market Segmentation by Service Offerings (Cash Management Service, ATM Site Maintenance, ATM Repair & Maintenance & Other Services), 2018
Figure 12-1: Cash in Circulation in Saudi Arabia in SAR Million and Percentage of GDP in Percentage, 2014-2018
Figure 13-1: Number of ATMs in Saudi Arabia, December, 2013- December, 2018
Figure 13-2 Number of Debit & Credit Cards in Saudi Arabia FY'2014 - FY'2018
Figure 17-1: Saudi Arabia ATM Supply Market Share of Major Players (Diebold, NCR and others (Hyosung, GRG Banking, etc.)) on the Basis of the number of ATMs present in Saudi Arabia in (%), 2018
Figure 17-2: Saudi Arabia ATM Managed Service Market Share of Major Players by Number of ATMs Managed in (%), 2018
Figure 19-1: Future Projections of Saudi Arabia ATM Managed Services Market Size in SAR Million by Revenue Growth Rate in Percentage, 2019 – 2023


List of Table

Table 2-1: Market Definitions
Table 2-2: Saudi Arabia ATM Managed Service Market Abbreviations Used & their descriptions
Table 2-3: Correlation Matrix for Saudi Arabia ATM Managed Service Market, 2018
Table 2-4: Regression Coefficient Output for Saudi Arabia ATM Managed Services Market
Table 3-1: Currency in circulation in Saudi Arabia), FY’2013-FY’2018
Table 4-1: Introduction to Saudi Arabia ATM Managed Services Market including Market Evolution, Current Market Stage, Nature of Market & transition
Table 4-2: Advantages of Outsourcing ATM managed service to MSPS for Banks
Table 4-3: Cross Comparison of Global ATM Industry with Banking Industry in Saudi Arabia Including Growth Comparison and Major Usage of ATM
Table 4-4: Cross Comparison of Major Countries on the Basis of Total Number of ATMs, ATM Penetration, ATM Density, 2017
Table 4-5: Country Wise Number of ATMs, 2013 - 2017
Table 4-6: Country Wise Cash Withdrawal Transactions in Million, 2012-2017
Table 4-7: Financial Inclusion in Saudi Arabia, 2017
Table 4-8: Global Technology Trends in ATM Industry
Table 8-1: Saudi Arabia ATM Managed Service Market Size on the Basis of Revenue Including Market Sizing Reasons for Market Growth, Duration of contract, Reasons for outsourcing ATMs, Key selection parameters and Period CAGR, 2013-2018
Table 8-2: Key Stats for ATMs Cash Managed Services, 2015-2018
Table 8-3: Bank Wise Number of ATMs in Saudi Arabia, 2014-2018
Table 8-4: Number of Bank Branches on the Basis of Region in Saudi Arabia, 2014-2018
Table 9-1: Saudi Arabia ATM Managed Services Market Segmentation by Type of ATMs (On-site ATMs , Off-site ATMs & Mobile ATMs) on the basis of Number of ATMs, as of December 31st2018
Table 9-2: Saudi Arabia ATM Managed Service Market Segmentation by Type of ATMs (On-site ATMs , Off-site ATMs & Mobile ATMs) on the basis of Number of ATMs, as of December 31st2018
Table 9-3: Cross Comparison of On-Site ATMs & Off-Site ATMs
Table 9-4: Rationale and Description for Saudi Arabia ATM Managed Services Market Segmentation by Service Offerings (Cash Management Service, ATM Site Maintenance, ATM Repair & Maintenance & Other Services), 2018
Table 9-5: Saudi Arabia ATM Managed Services Market Segmentation by Service Offerings (Cash Management Service, ATM Site Maintenance, ATM Repair & Maintenance & Other Services), 2018
Table 10-1: Saudi Arabia ATM Supply Market Size on the Basis of Revenue including the Statistics of number of ATMs & Cash Recyclers sold, Prices, Key parameters, 2018.
Table 10-2: Number of ATMs Sold in Saudi Arabia, 2018
Table 10-3: Number of ATM Machines in Saudi Arabia, 2018
Table 10-4: Distribution of ATM by Bank in Saudi Arabia, 2014-2018
Table 11-1: Saudi Arabia ATM Cash Management Services Market Segmentation by Type of Services (ATM Replenishment, CIT and others) on the Basis of Revenues, 2018
Table 11-2: Saudi Arabia ATM Cash Management Services Market Segmentation by Type of Services (ATM Replenishment, CIT, others) on the basis of Revenue in Percentage Share and Revenues in SAR Million, 2018
Table 11-3: Competitive Landscape of Cash Management Companies Including Level of Competition, Major Players and Competing Factors
Table 11-4: Cross Comparison of Major Players in the Cash Management Segment on the Basis of Strength and Weakness
Table 12-1: Currency in Circulation in USD Billion, 2013-2017
Table 12-2: Cash Withdrawals in Saudi Arabia from Debit Cards, 2014-2018
Table 12-3: Number of Cash Transactions from ATMs on Monthly Basis in Million, 2018-2019
Table 15-1: SWOT Analysis for Saudi Arabia ATM Managed Services Market
Table 16-1: Cost Component for Operating an ATM in Saudi Arabia
Table 16-2: Revenue Analysis of an ATM in Saudi Arabia
Table 16-3: Profitability Analysis of Managed Services ATM (Variable Pay Model) in Saudi Arabia
Table 17-1: Heat Map for All Major Players on the Basis of Services Offered, 2018
Table 17-2: Competitive Landscape of ATM Supply/Deployment Companies Including Level of Competition, Major Players and Competing Factors
Table 17-3: Cross Comparison of Major Players in the ATM Supply Segment on the Basis of Strength and Weakness
Table 17-4: Competitive Landscape of ATM Managed Service Provider Companies
Table 17-5: Market share of Major Players in ATM Managed Services Market on the basis of Number of ATMs Managed, 2018
Table 18-1: Company Profile of Alhamrani Universal Company Including Company Overview, USP, Business Strategies, Recent Developments, Major Clients, Number of Contracts, Number of Employees and Revenues, 2018
Table 18-2: Company Profile of NCR Corporation including Company Overview, USP, Business Strategies, Recent Developments, Number of Employees, Major Clients and Revenues.
Table 18-3: Company Profile of Diebold System Ltd. including Company Overview, USP, Business Strategies, Revenues and Revenue Split by Type of Service Stream
Table 18-4: Company Profile of AMCNO including Company Overview, USP, Business Strategies, Recent Developments, Major Clients and Number of Employees
Table 18-5: Service Offerings of AMNCO
Table 18-6: Company Profile of Abu-Sarhad including Company Overview, USP, Business Strategies, Recent Developments, Major Clients and Number of Employees
Table 18-7: Company Profile of G4S Almajal including Company Overview, USP, Business Strategies, Recent Developments, Major Clients, Number of Employees and Number of ATMs managed.
Table 18-8: Company Profile of SANID including Company Overview, USP, Business Strategies, Recent Developments, Major Partners , Major Clients , Cash Centres and Number of ATMs managed
Table 18-9: Service Offerings of Sanid
Table 18-10: Company Profile of Hemaia Group including Company Overview, USP, Business Strategies, Recent Developments, Major Partners , Major Clients , Cash Centres and Number of ATMs managed
Table 19-1: Future Outlook of Saudi Arabia ATM Managed Services Market Size by Revenue on the Basis of SAR Million, 2019-2023
Table 19-2: Projected Revenue from ATM Managed Services, 2023
Table 19-3: Future Projections for Number of ATMs (Cash Dispensers) and Outstanding Debit Cards, 2019-2023
Table 19-4: Future Outlook of Saudi Arabia ATM Managed Services Market Segmentation by Service Offerings on the basis of Revenue in SAR , 2023

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