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India PoS Scan and Go Market Outlook to 2030 - Customer Journey and Business Side Penetration and Operational Business Model

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The report titled "India PoS Scan and Go Market Outlook to 2030 - Customer Journey and Business Side Penetration and Operational Business Model" provides a comprehensive analysis of the retail automation by Scan and Go technology in India. The report focuses on the market potential, target audience, business side potential, target audience and future outlook and penetration in different end user segments. The report also covers Business models, Trends and Developments, Issues and challenges, Case studies where the Scan and Go technology has been successfully implemented, Snapshot of the digital payments market, Regulatory Framework in India, Competitive Landscape and Company profiles of major players involved in this market.
Current scenario in India PoS Scan and Go Market
The shopping experience in India has evolved from manual billing to digital billing over the past few years, in which the user receives a printed invoice. Now days, the companies are moving a step ahead to provide digital invoice. While there have been many PoS Scan and Go applications released in countries abroad, in India this technology is still developing, especially in the country’s Retail Grocery Sector.
Target Audience
The potential customer base for this market consists of consumers in the middle, upper middle and high income groups who have access to a smart phone and are willing to adopt digital payments. The potential customer base can be segregated according to:
Age of the Consumer: The population in the age group of 15-64 years is likely to form the potential customer base for self-checkout technology in Indian market. The younger population would be much more open to try out the new technology as they happen to be fast learners and early adopters.
Technology Adaptability of Consumer: Indian customers have entered an era of extraordinary technological pervasiveness and are driven by increasing internet penetration, rising smart phone usage and growing social media presence in the country. The rising smart phone usage and penetration implies that the self-checkout technology will be definitely tried and tested by a sizeable set of target audience, when it will be launched in retail and other end users on a mainstream level.
Income of Consumer: Self-checkout technology will be used by those customers who have a smart phone and also have higher internet accessibility. These customers generally fall in the middle, upper middle and high income groups.
Location of Consumer: Demand for PoS Scan and Go will be present largely in Tier 1 cities with a limited potential in Tier 2 and 3 cities. People in tier 1 cities are generally more tech-savvy than the other cities and hence these consumers are highly likely to shop and make payments digitally through the Scan and Go application.
Business Side Potential
There are certain product characteristics which must be present for the self-checkout technology to be on-boarded in a store. Products which are bought on a need basis and those that are relatively inexpensive fall under this category. Some end users who have been addressed already or may be addressed in the future by PoS Scan and Go solution are:
Retail Sector: The retail industry in India consists of multiple departmental stores, supermarkets, hypermarkets, convenience stores, specialty stores and cash and carry stores. Self-checkout is rapidly attracting customer attention and is quickly becoming a trusted method of checkouts internationally; how-ever it is yet to become popular in a developing country such as India.
Office Cafeterias: This basically includes cafes and food outlets present within a particular office space or multiple co-working areas. Scan and Go technology in office space can help in reducing the waiting time in cafeterias by making the payment process faster when compared to the traditional system of placing order on the spot.
Restaurants / QSRs / Cafes: This includes stand-alone restaurants, Quick Service Restaurants (QSRs), take-away food joints and cafes within India. The above mentioned entities can increase the convenience offered to their customers by allowing them to pre-order their food items, thereby reducing the waiting time, especially in rush hours. Most of the restaurants and cafes in this segment already offer pre-order services through their own online apps, telephonic order placing or through their already existing mobile applications or through third party apps.
Airports (Food Courts and Duty Free Areas): This includes duty-free apparel stores, restaurants, cafes, QSRs and other retail formats established within the airport in order to cater to both local as well as foreign tourists. In accordance with the Airports Authority of India (AAI), the country was evaluated with a total of 464 airports and airstrips located across the country, out of which 125 airports are owned by the association and the remaining 339 are non-AAI airports and airstrips. The self checks out apps have not addressed this market yet.
Electronics Stores: This includes all types of standalone electronics stores, mom and pop stores, departmental stores, supermarkets and hypermarkets which may be brand specific or stores located within shopping malls. The potential for this technology in India is extremely restricted towards electronics stores as majority of the customers would require staff assistance while purchasing any type of electronics products, especially when the product is expensive
Drugstores/Pharmacies: This basically includes standalone drugstores and pharmacies, community/clinical pharmacies and retail pharmacies as well as those located within malls. The list of actions for this technology is fairly limited in this case as majority of the products at these stores are medicines that cannot be bought without a prescription.
Entertainment Centers: This includes entertainment centers such as theatres, cinemas, concerts, amusement parks, trade fairs, exhibitions and sport stadiums. The use of Scan and Go apps in the entertainment centers is extremely limited. As most of the tickets are purchased online way before the show/match, the opportunity to use Scan and Go is negligible.
Competition Scenario in India PoS Scan and Go Market
The market was observed to be a nascent stage along with the emergence of a limited set of self-checkout companies, whose products are either into Beta Testing or are yet to launch such technology in the market. It is only Perpule 1Pay, which has well penetrated this technology in the market and are currently catering to several clients. Firms operating within the market were witnessed to compete on the basis of users on-board (number of app downloads), user interface, payment options and number of stores on-board. Other players in the market include Zwing, iRetail, SkippQ, Infinia Retail and the self-checkout solution through partnership between SIGNCATCH and Axis Bank.
India PoS Scan and Pay Market Future Outlook and Projections
In the future, it is expected that a larger portion of the population in India will be using smartphones, therefore leading to increase in smart phone penetration in the country. Amongst the end users, the retail industry is anticipated to be the fastest growing segment in the PoS Scan and Go market in India. Within retail sector, the self-checkout apps are likely to be implemented in grocery stores across tier 1 and few tier 2 cities.
Whereas, the growth of PoS Scan and Pay technology in dine-in restaurants, QSRs, food joints sector may be extremely limited and restrained due to the presence of apps which are already used in this sector. In addition to that, the technology in the food sector is continuously evolving and more features may be introduced which will further reduce the use for PoS Scan and Go apps. Also, over the long term, restaurants themselves may come up with pre-order services or fast checkout counters which will prevent queues.
Growth in other end users such as office cafes, bookstores and stationary stores, airports (food courts and duty free area), electronic stores, drugstores / pharmacies and entertainment centers are also projected to rise in the near future.
Key Target Audience
PoS companies
Scan and Go Technology Companies
Retail Sectors
Restaurants, Cafes and QSR
Bookstore and Stationary Stores
Electronic Stores
Drugstores and Pharmacies
Airports (Food courts and Duty Free shops)
Entertainment Centers
Investors
Time Period Captured in the Report
Current Year: 2017
Forecast Period: 2018-2030E
Companies Covered
Perpule 1Pay
Zwing
iRetail
SkippQ
Infinia Retail
SIGNCATCH and Axis Bank (Partnership)
Key Topics Covered in the Report
Executive Summary
Research Methodology
India PoS Scan and Go Market
India PoS Scan and Go Market Potential
Business Models/Revenue Streams in India PoS Scan and Go Market
Trends and Developments in India Scan and Go Market
Issues and challenges in India Scan and Go Market
Snapshot on Digital Payment system in India
Regulatory Framework for India Scan and Go Market
Case Study for Successful Implementation of PoS Scan and Go Technologies
Evaluation Parameters of Consumers in India Scan and Go Market
Pain Points faced by End Users in India PoS Scan and Go Market
Competitive Landscape of India PoS Scan and Go Market
Company Profiles of Major Players in India PoS Scan and Go Market
India PoS Scan and Go Market Future Outlook and Projections, 2018-2030E
Analyst Recommendations
READ MORE

Table Of Content

Scope

1. Executive Summary

2. Research Methodology

2.1. Market Definitions
2.2. Abbreviations
2.3. Methodology to Determine Market Potential

3. India PoS Scan and Go Market

3.1. Ecosystem of Major Entities
3.2. India PoS Scan and Go Market Overview
3.3. Benefits of Using PoS Scan and Go Technology

3.3.1. Customer Side
3.3.2. Business Side

3.4. Value Chain Analysis in India PoS Scan and Go Market

4. India PoS Scan and Go Market Potential

4.1. Target Audience for PoS Scan and Go Market in India

4.1.1. By Age of Consumers
4.1.2. By Technology Adaptability of Consumers
4.1.3. By Income of Consumers
4.1.4. By Locationof Consumers

4.2. Business Side Potential in India PoS Scan and Go Market

4.2.1. Retail Sector
4.2.2. Office Cafeterias
4.2.3. Restaurants, QSRs and Cafes
4.2.4. Bookstores and Stationary Stores
4.2.5. Airports (Food Courts and Duty Free Area)
4.2.6. Electronics Stores
4.2.7. Drugstores / Pharmacies
4.2.8. Entertainment Centers

5. Business Models/Revenue Streams in India PoS Scan and Go Market

6. Trends and Developments in India PoS Scan and Go Market

7. Issues and Challenges in India PoS Scan and Go Market

8. Snapshot onDigital Payment Landscape in India

8.1. Cost Considerations for Low Transacting Merchants in India

9. Regulatory Framework for India PoS Scan and Go Market

9.1. Digital Payments Cyber Security Regulations
9.2. Regulations to Setup an Online Business Venture in India
9.3. Stand-Up India Scheme

10. Case Study for Successful Implementation of PoS Scan and Go Technologies

10.1. The Coop Group (Passabene) and Scandit
10.2. WataSale-Offering Cashier Less Shopping Experience

11. Evaluation Parameters of Consumers in India PoS Scan and Go Market

12. Pain Points Faced by End Users in India PoS Scan and Go Market

13. Competitive Landscape of India PoS Scan and Go Market

14. Company Profiles of Major Players in India PoS Scan and Go Market

14.1. Perpule 1Pay (Delvit Solutions Private Limited)
14.2. iRetail (Xlogix Technolytics Private Limited)
14.3. Zwing (Roxfortech Infosolution Private Limited)
14.4. Infinia Retail
14.5. SkippQ (AI Magnifi Technologies Private Limited)

15. India PoS Scan and Go Market Outlook and Projections, 2018E – 2030E

15.1. Customer Side Potential, 2018E – 2030E
15.2. Business Side Potential, 2018E– 2030E

16. Analyst Recommendations for India POS Scan and Go Market

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List Of Figure

Figure 3-1: India PoS Scanand Go Market Ecosystem, 2018
Figure 3-2: Overview of Value Chain Analysis in India PoS Scan and Go Market
Figure 4-1: Target Addressable Audience for PoS Scan and Go in India on the Basis of Population in Million, 2012-2017
Figure 4-2: Number of Digital Buyers in India in Millions with Growth Rate in Percentage (%), 2014 – 2020E
Figure 4-3: Technology Adopters in India on the Basis of Percentage Out of Total Population (%), 2017
Figure 4-4: App Spends by Customers in India Vis-à-vis China, US, Japan and South Korea in USD Billion, 2017
Figure 4-5: Distribution of Online Consumers across India by Age Group on the Basis of Total Population in Percentage (%), 2017
Figure 4-6: Number of Households in India in Millions by Income Class for the Years 2005, 2015, 2020E and 2025E
Figure 4-7: Indian Retail Industry Size on the Basis of Revenue in USD Billion and Growth Rate in Percentage (%), 2012–2017
Figure 4-8: Total Retail Market and Modern Retail Market Size in Top 6 Urban Centers in India on the Basis of Revenue in INR Billion, 2017
Figure 4-9: Number of Organized Retail Outlets in India by Leading Company, December 31st 2016 and March 31st 2018
Figure 4-10: Number of Modern Grocery Retailers in India in Thousand Outlets and Growth Rate in Percentage (%), 2012 – 2017
Figure 4-11: Number of Traditional Grocery Retailers in India in Thousand Outlets and Growth Rate in Percentage (%), 2012 – 2017
Figure 4-12: Illustration of Working of the App when Shopping at a Retail Outlet
Figure 4-13: Illustration of Working of Perpule 1Pay App when Shopping at Food Outlet
Figure 4-14: IndiaFood and Beverage Industry Size on the Basis of Revenue in INR Lakh Crore with Growth Rate in Percentage (%), FY’2014 – FY’2018
Figure 4-15: Indian Food and Beverage Industry Segmentation by Type (Unorganized, Standalone Restaurants, Brands / Chains and Standalone Restaurants in Hotels) on the Basis on Revenue in Percentage (%), FY’2018
Figure 4-16: Airport Traffic in India by Metro and Non-Metro Airports in Percentage (%), FY’2011–FY’2016
Figure 4-17: Passenger Traffic in India Carried by Schedule Carriers Including Domestic Passengers and International Passengers in Million, FY’2013-FY’2018
Figure 4-18: Number of Offline Pharmacy Stores in India in Thousands with Growth Rate in Percentage (%), FY’2012 – FY’2017
Figure 5-1: Revenue Streams for India POS Scan and Go Market
Figure 6-1: Number of Internet Users in India in Million with Growth Rate in Percentage (%), 2012 - 2017
Figure 6-2: Number of Mobile Internet Users in India in Million with Growth Rate in Percentage (%), 2012 – 2017
Figure 6-3: Share of Mobile Phone Users who Use a Smartphone in India in Percentage (%) with Growth Rate in Percentage (%), 2012 - 2017
Figure 6-4: Debit Card and Credit Card Transactions in India in Million, FY’2012 – FY’2018
Figure 6-5: Number of Mobile Wallet Transactions in India in Million with Growth Rate in Percentage (%), FY’2013 – FY’2018
Figure 6-6: Transaction Volume for M-Wallet Transactions in India in INR Billion, FY’ 2013 - FY’ 2018
Figure 6-7: Urbanization Rate in India on the Basis of Total Population in Percentage (%), 2012 – 2017
Figure 6-8: Retail M-commerce Sales in India in USD Billion with Growth Rate in Percentage (%), 2015 -2020E
Figure 7-1: Broadband Speed in India’s Largest Cities in Mbps (Chennai, Bengaluru, Hyderabad, Vishakhapatnam, Delhi, Kolkata, Thane, Mumbai, Vadodara and Surat), February 2018
Figure 7-2: Broadband Speed in India’s Largest Cities in Mbps (Pimpri-Chinchwad, Lucknow, Pune, Indore, Bhopal, Ahmedabad, Kanpur, Jaipur, Nagpur and Patna), February, 2018
Figure 7-3: Unemployment Rate in India out of Total Population in Percentage (%), 2012 – 2017
Figure 10-1: Illustration of Self-Checkout Process in the Passabene App
Figure 15-1: Distribution of Online Shoppers in India by Household Annual Income Level, 2022E
Figure 15-2: Total Number of Smartphone Users in India in Million, 2018E-2022E
Figure 15-3: India RetailTransaction Value and Share of Modern Retail in Top 6 MetroCities in INR Billion, 2022E
Figure 15-4: Transaction Value Proportion by Product Type in Indian Retail Industry, 2022E
Figure 15-5: Future Projections for Modern Grocery Retailers in India in Thousand Outlets with Growth Rate in Percentage (%), 2018E – 2022E
Figure 15-6: Future Projections for Number of Fast Food Outlets in India, 2018E – 2022E
Figure 15-7: Future Projections for Number of Cafes and Bars in India, 2018 – 2030E
Figure 16-1: Figure Representing Barcode Scanning Issue


List Of Table

Table 3-1: Overview of the PoS Scan and Go Market in India including Genesis, Market Stage, Companies, Growth Drivers and Growth Restraints, Consumer Potential and Market Potential
Table 3-2: Average Waiting Time at Grocery Stores in India and US in Minutes, 2018
Table 3-3: Description of Value Chain Analysis in India PoS Scan and Go Market
Table 4-1: Target Addressable Users for PoS Scan and Go Market in India in Million, 2012-2017
Table 4-2: Particulars of Gen X and Gen Y including Years Born, Age, Payment Habits and Technology Adaptation
Table 4-3: Population Distribution in India by Age Groups, 15-24 Years, 25-54 Years and 55-64 Years, 2017
Table 4-4: List of Cities Classified as Metro Cities and Tier 2 in India
Table 4-5: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology in the Indian Retail Sector
Table 4-6: Modern Retail Stores, Modern Convenience Stores and Cash and Carry Stores in India Retail Industry Including Company Store, Brand Chain and Store Format, June-2013 to June-2014
Table 4-7: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Office Cafeterias in India
Table 4-8: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Restaurants, QSRs and Cafes in India
Table 4-9: Average Spend per Person in INR in Food Service Outlets, 2017
Table 4-10: Total Number of Fast Food Outlets / Units in India, 2012 – 2017
Table 4-11: Total Number of Cafes and Bars in India, 2012 – 2017
Table 4-12: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Bookstores and Stationary Stores in India
Table 4-13: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Airports (Food Courts and Duty Free Area) in India
Table 4-14: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Electronics Stores in India
Table 4-15: Use Case, Current Scenario and Emerging Opportunities for PoS Scan and Go Technology for Drugstores / Pharmacies in India
Table 4-16: Application and Current Scenario for PoS Scan and Go Technology for Entertainment Centers in India
Table 5-1: Customer Side Business Models in India PoS Scan and Go Market
Table 5-2: Business Side Revenue Models in India PoS Scan and Go Market
Table 6-1: Smartphone Penetration in US, UK, China, Japan and Singapore, 2015 – 2022E
Table 6-2: Number of Transaction on the Basis of Volume in Million, FY’12, FY, 16 and FY’18
Table 6-3: Number of Transactions on the Basis of Value in INR Billion, FY’12, FY, 16 and FY’18
Table 7-1: Download and Upload Speed for a Mobile Internet Connection and a Broadband Internet Connection in India and Globally, August 2018
Table 8-1: Growth Drivers and Restraints for Digital Payments in India
Table 8-2: Average Cost Consideration for Retail Merchant in India Using Cashless Transactions (Desktop Payment/POS Payment)
Table 8-3: Cost Considerations for Retail Merchant in India for Credit and Debit Card Transactions
Table 8-4: Cost Considerations for Retail Merchants in India for Mobile Based Payments/Self-Checkout
Table 9-1: Developments in the Regulatory Scenario of Digital Payments Space in India, 2000 - 2017
Table 9-2: Details of Major Regulatory Developments in Digital Payments Space in India
Table 9-3: Details of Expected Regulatory Developments in Digital Payments Space in India
Table 9-4: Regulatory Requirements for Setting up an Online Business Venture in India
Table 9-5: Brief Description of Features of Stand-Up India Scheme
Table 9-6: Overview of Guidelines under Stand-Up India Scheme
Table 10-1: Case Study on Self-Checkout App adopted by “The Coop Group” Including Requirement, Action and Result
Table 10-2: Company Profile of Scandit Including Overview, Regional Presence and Industries Services
Table 10-3: Case Study on for WataSale Including Store Description, Working Model and Future Plan
Table 11-1: Description of the Evaluation Parameters for End Users in India PoS Scan and Go Market
Table 12-1:Pain Points Faced by End Users in India PoS Scan and Go Market
Table 13-1: Competitive Overview of India PoS Scan and Go Market, 2018
Table 13-2: Companies in India PoS Scan and Go Market with their Year of Establishment
Table 13-3: Cross Comparison of Perpule 1Pay, Zwing and SIGNCATCH on the Basis of Number of App Downloads
Table 14-1: Company Profile of Perpule 1Pay (Delvit Solutions Private Limited) Including Overview, Key Executives, Solutions, Implementation Challenges and Solutions, USP, Funding, App Downloads, Payment Options, Payment Gateways, Scanning, Partners, Clients, Business Model, Promotion Strategies and Future Plans
Table 14-2: Financial Particulars of Perpule 1Pay (Delvit Solutions Pvt. Ltd.) in INR, FY’2017
Table 14-3: Company Profile of iRetail (Xlogix Technolytics Private Limited) Including Overview, Solution Offered, USP of the Company’s Solution, Key Executives, Challenges Faced, Clients, Payment Gateways, Business Model, Cash Burn, Current Sector Focus and Future Plans
Table 14-4: Company Profile of Zwing (Roxfortech Infosolution Private Limited) Including Overview, Solution Offered, Key Executives, Clients, Revenue, Payment Options, Business Strategy, Business Model, App Downloads and Future Plans
Table 14-5: Company Profile of Infinia Retail Including Overview, Key Executives, Working of the Business PoS Solution, Working of the Associate App, Working of the Warehouse Management App, Partner Integrations, Clients and Future Plans
Table 14-6: Company Profile of SkippQ (AI Magnifi Technologies Private Limited) Including Overview, Key Executives, Solution Offered, USP of the Company’s Solution, Payment Partners, Pilot Store, Business Model, Number of Employees, Recent Developments, Funding, Cash Burn and Future Plans
Table 14-7: Company Profile of SIGNCATCH Inc. and Details about Partnership with Axis Bank Including Overview, Launch of Solution, Rationale for Partnership, Solution, Key Executives, Clients, Business Strategy, Business Model, Payment Options, USP and Future Plans
Table 15-1: Key Takeaways and Findings for Customer Side Future Potential, 2018E – 2030E
Table 15-2: Key Takeaways and Findings for Business Side Future Potential, 2018E – 2030E
Table 16-1: Payment Options Offered by Self-Checkout Companies in India
Table 16-2: List of Top 10 Languages Spoken in India with Number of Speakers, as of March 31st 2018
Table 16-3: Benefits of Integration of Self-Checkout App with Business PoS System for Customers, Businesses and Companies

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Products and Companies

Products

PoS Scan and Go App, Self Checkout App


Companies

Perpule 1Pay, Zwing, iRetail, SkippQ, Infinia Retail, SIGNCATCH and Axis Bank (Partnership)