UAE Remittance and Bill Payments Market Outlook to 2021
Rising Expatriate Population, Growing Business Activities and Increasing Demand for Utilities to Foster Growth
May 2017
137
About the Report
About the Report
The report titled "UAE Remittance and Bill Payments Market Outlook to 2021 - Rising Expatriate Population, Growing Business Activities and Increasing Demand for Utilities to Foster Growth" which provides a comprehensive analysis of remittance and bill payments market in UAE. The report covers market size, segmentation on the basis of remittance channel, mode of transfer, type of service and remittance corridor for international remittance market. For domestic remittance market it covers market size, segmentation on the basis of remittance channel and type of services. It also includes the bill payments market in the country covering the market size and segmentation by type of bills. The report also covers government regulations in the market, competitive landscape and company profiles for major players in the remittance and bill payments market. The report provides detailed overview on future outlook & projections with analyst recommendations for the industry.
The report facilitate the readers with an identification and in-depth analysis of the existing and future trends, issues and challenges prevalent in the industry and anticipated growth in the future depending upon changing industry dynamics in coming years. The report is useful for exchange houses, banks, bill payment portals and other stakeholders to align their market centric strategies according to ongoing and expected trends in the future.
Industry Overview
UAE Remittance market is led by the international remittances and domestic remittances which are represented by the workers remittance outflow, the domestic business to business and personal remittances. During 2011-2016, the international and domestic remittance markets have showcased a remarkable growth at a CAGR of ~%. Market growth can be attributed to factors such as increasing number of expatriates, growing infrastructure and developmental activities, rising business sectors and others related factors. Similarly, there had been a decent growth in the UAE bill payments market displaying a CAGR of ~% during 2011-2016. The amplification exhibited by the market should be owed to rising utility bills due to the rising consumption of energy, water, mobile phones and other utilities.
Market Segmentation of UAE Remittance and Bill Payments Market
International Remittance Market
International remittance market in UAE is segmented on the basis of remittance channel, mode of transfer, remittance corridors and type of services.
In terms of workers remittance outflow, the market is dominated by exchange houses that account for a share of ~% in 2016 followed by banks.
Electronic mode of transfer dominated the market with a share of ~% in 2016 in the workers remittance outflow. It is followed by cash account and money order.
UAE-India represents the major international remittance corridor followed by US, Pakistan, Philippines, UK, Egypt, Bangladesh, Jordan and others.
During 2016, direct credit to bank account and online services dominated the market with a share of ~% in terms of workers remittance outflow followed by cash pick up and prepaid card services.
Domestic Remittance and Bill Payments Market
Domestic remittance market in UAE is segmented on the basis of remittance channel and type of service in terms of transaction volume.
As of 2016, the market is dominated by banks with a share of ~% followed by the non-banking transfer agents.
Direct credit to account and online services are majorly used across the country. It accounts for a share of ~% in the market in 2016 followed by cash pick up and prepaid cards.
Bill payments market is dominated by the electricity bills that held a share of ~% in 2016 followed by water, mobile, broadband and DTH bills.
Competitive Landscape
International remittance market is a highly competitive market. In UAE international remittances are carried out through exchange houses and banks. Exchange houses have the major share in the transfer. There are more than ~ licensed exchange houses with more than ~ branches in the country. There are three major exchange houses that hold more than ~% share in the market. These exchange houses are competing on the basis of number of transactions, volume of transaction, number of branches, services offered and others. The major exchange houses in the country include UAE Exchange, Al Ansari Exchange, Al Fardan Exchange, Sharaf Exchange and others.
Future Potential
The UAE remittance and bill payments market has witnessed a considerable growth in past five years and the market is anticipated to grow at a CAGR of ~% during the forecast period, 2017-2021. Amplification of the market can be owed to the factors such as rising employment opportunities owing to the infrastructure developmental activities linked to the World Expo 2020 in Dubai, expansion of airports, the Etihad rail, air and marine transport systems and road networks in the country. Rising number of expatriates, internal migration, growing non-oil private sector businesses, rising utility prices and other related factors are set to augment growth in the market during the forecast period.
Key Topics Covered in the Report:
- UAE Remittance and Bill Payments Market Overview and Genesis
- Value Chain Analysis in UAE Remittance Market
- Comparison of Global Remittance and UAE Remittance Market
- UAE International Remittance Market Size
- UAE International Remittance Market Segmentation
- Future Outlook and Projections of UAE International Remittance Market
- UAE Domestic Remittance Market Size
- UAE Domestic Remittance Market Segmentation
- Future Outlook and Projections of UAE Domestic Remittance Market
- UAE Bill Payments Market Size
- UAE Bill Payments Market Segmentation
- Future Outlook and Projections of UAE Bill Payments Market
- Trends and Developments in UAE Remittance and Bill Payments Market
- Issues and Challenges in UAE Remittance and Bill Payments Market
- SWOT Analysis of UAE Remittance and Bill Payments Market
- Competitive Landscape of Major Players in UAE Remittance and Bill Payments Market
- Macroeconomic Factors affecting UAE Remittance and Bill Payments Market
Products
Products
International Remittance, Domestic Remittance, Money Transfer, Bill Payment, Utility Payment, Mobile Wallet, NFC Transaction, Peer to Peer Transaction, Banking Channel, Non Banking Channel, Personal Remittance, Business Remittance, Mobile Phone Bills, Electricity Bills
Companies
Emirates NBD Bank, National Bank of Abu Dhabi, Abu Dhabi Islamic Bank, Dubai Islamic Bank, Union National Bank, UAE Exchange, Al Ansari Exchange, Al Fardan Exchange, Sharaf Exchange, GCC exchange, Trriple and Payfort
Table of Contents
Table of Contents
1. Executive Summary
Market Potential
Market Segmentation
Trends and Developments
Competitive Landscape
Future Analysis And Projections
2. Research Methodology
2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size And Modeling
Approach – Market Sizing
Market Sizing – Domestic and International Remittance Market
Market Sizing – Bill Payments Market
Variables (Dependent and Independent)
Multi Factor Based Sensitivity Model
Final Conclusion
3. UAE Remittance Market – Genesis and Overview
Remittance Industry Led by Expatriates
Lack of Provision of Citizenship – Triggering Remittance Outflow
Remittance Charges – Positive Impact on Remittance Outflows
Impact of Remittance Outflows on UAE and Receiving Economies
Customers
Current Scenario
4. Value Chain Analysis in UAE Remittance and Bill Payments Market
International Remittance Market
Domestic Remittance Market
5. Comparison of Global Remittance and UAE Remittance Market
Global and UAE Remittance Market Outlook
Remittance Charges
US Remittance and UAE Remittance – A comparison on Remittance Outflow
6. UAE International Remittance Market
6.1. UAE International Remittance Market Size, 2011-2016
6.2. UAE International Remittance Market Segmentation
6.2.1. By Banks and Exchange Houses, 2014-2016
6.2.2. By Major Flow Corridors, 2014-2016
6.2.3. By Mode of Transfer (Electronic, Cash or in kind account, money order), 2016
6.2.4. By Type of Services (Online and Direct Credit to Bank Accounts, Cash Pick Up and Prepaid Cards), 2016
6.3. Favorable Options for the Customer to Make International Bank Transfers from UAE
6.4. Market Share in International Remittance Market, 2016
6.5. Future Outlook and Projections of UAE International Remittance Market, 2017-2021
7. UAE Domestic Money Transfer and Bill Payment Market
7.1. UAE Domestic Money Transfer Market Size, 2012-2016
7.1.1. By Transaction Volume, 2012-2016
7.2. UAE Domestic Money Transfer Market Segmentation
7.2.1. By Major Remittance Channel: Banks and non Banks, 2016
7.2.2. By Types of Services: Cash Pick Up, Online and Direct Credit to Banks and Prepaid Cards, 2016
7.3. Future Outlook and Projections of UAE Domestic Remittance Market, 2017-2021
8. UAE Bill Payments Market
8.1. UAE Bill Payment Market Size, 2011-2016
8.2. UAE Bill Payments Market Segmentation
8.2.1. By Type of Bills: Electricity, Water, Mobile, DTH and Broadband, 2016
9. Future Outlook and Projections for UAE Bill Payments Market, 2017-2021
10. Government Regulations in UAE Remittance and Bill Payments Market
11. Trends and Developments in UAE Remittance and Bill Payments Market
11.1. Current Trends
Proliferation of Digital modes of Money Transfers
Decreasing Remittance Charges
High Average Wage Rates
Currency Fluctuations in Migrant Countries
Expatriate Remittances Surge during Festive Season
11.2. Upcoming Trends
Rising Business and, Infrastructure Developmental Activities
Increasing number of foreign exchange and remittance company branches
12. Issues and Challenges in UAE Remittance and Bill Payments Market
Rate of Unbanked Population
Threat of Money Laundering Activities
Lack of Security and Knowledge
Stringent Banking Regulations
Falling Oil Prices
13. SWOT Analysis for UAE Remittance and Bill Payments Market
14. Competitive Landscape of Major Players in UAE Remittance Market
14.1. Competition Scenario
International Remittance Market
Cost of Remittance
Domestic Remittance Market
14.2. Company Profiles of Major Players in UAE Remittance and Bill Payments Market
14.2.1. UAE Exchange
14.2.2. Al Fardan Exchange
14.2.3. Al Ansari Exchange
14.2.4. Sharaf Exchange
14.2.5. GCC Exchange
14.2.6. Trriple
15. Analyst Recommendations
16. Macro Economic Factors for UAE Remittance and Bill Payments Market
16.1. Number of Banks Branches in UAE, 2011-2021
16.2. Population in UAE, 2011-2021
16.3. Consumer Expenditure in UAE, 2011-2021
16.4. Number of Debit and Credit Cards Issued in UAE, 2011-2021
Disclaimer
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List of Figure
Figure 1-1: Flow Chart for UAE Remittance and Bill Payments Market, 2016
Figure 4-1: Value Chain Analysis of UAE Remittance Market
Figure 5-1: Global Average Cost of Remittance in Percentage of the Remittance Transaction Volume, 2012-2016
Figure 5-2: Global Remittance Market Size on the Basis of Transaction Volume in USD billion, 2011-2016
Figure 5-3: International Remittance Segmentation by Developing-Developing, Developing-Developed, Developed –Developing and Developed-Developed Countries Remittance on the Basis of Transaction Volume in Percentage, 2015
Figure 6-1: UAE International Remittance (Inflow and Outflow) Market Size on the Basis of Transaction Volume in USD Billion, 2011-2016
Figure 6-2: UAE International Remittance Outflow and Inflow Growth Rate in Percentage (%), 2012 - 2016
Figure 6-3: UAE Remittance Market Segmentation by Banks and Exchange Houses on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in Percentage (%), 2016
Figure 6-4: UAE International Remittance Market Segmentation by Major Flow Corridors on the Basis of Workers Remittance Outflow on the Basis of Transaction Volume in Percentage (%), 2016
Figure 6-5: UAE International Remittance Market Segmentation by Modes of Transfer (Electronic Transfer, Money Order and Cash Account) on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in Percentage, 2016
Figure 6-6: UAE International Remittance Market Segmentation by Type of Services (Credit to account and online, Cash Pick Up and Prepaid Cards) on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in Percentage, 2016
Figure 6-7: Future Outlook and Projections for UAE International Remittance Market on the basis of Workers Remittance in USD Billion, 2017-2021
Figure 7-1: UAE Remittance Market Size by Domestic Remittance Transaction Volume in USD Billion and Growth Rate in Percentage (%), 2012-2016
Figure 7-2: UAE Domestic Remittance Market Average Transaction Size in USD Thousands, 2011-2016
Figure 7-3: UAE Domestic Remittance Market Size on the Basis of Number of Remittance Transactions in Thousands, 2012-2016
Figure 7-4: UAE Domestic Remittance Market Segmentation by Major Remittance Channel (Banks and Non Banks) on the Basis of Transaction Volume in Percentage (%), 2016
Figure 7-5: UAE Domestic Market Segmentation by Type of Services (Online and Direct Credit to Bank, Cash Pick up and Prepaid Cards) on the Basis of Transaction Volume in Percentage (%), 2016
Figure 7-6: Future Outlook and Projections for UAE Domestic Remittance Market on the Basis of Transaction Volume in USD Billion, 2017-2021
Figure 8-1: UAE Bill Payments Market Size on the Basis of Transaction Value in USD Billion, 2011-2016
Figure 8-2: UAE Bill Payments Market Segmentation by Type of Bills on the Basis of Transaction Value in Percentage (%), 2016
Figure 8-3: ARPU for Mobile Bills in UAE in AED, 2012-2015
Figure 8-4: ARPU for Internet Bills in UAE in AED, 2012-2015
Figure 9-1: Future Outlook and Projections for UAE Bill Payments Market on the Basis of Transaction Value in USD Million, 2017-2021
Figure 11-1: Internet Users in UAE in Million, 2000-2016
Figure 11-2: Average Exchange Rate of Some Countries per AED, 2012-2016
Figure 16-1: Number of Banks Branches in UAE, 2011-2021
Figure 16-2: Population in UAE in Number of Heads, 2011-2021
Figure 16-3: Consumer Expenditure in UAE in USD Million, 2011-2021
Figure 16-4: Number of Debit and Credit Cards Issued in UAE in Million, 2011-2021
List of Table
Table 2-1: Correlation Matrix of UAE Remittance and Bill Payments Market
Table 2-2: Regression Coefficients Output for UAE Remittance and Bill Payments Market
Table 4-1: Value chain Analysis: Major Parties and Process involved in UAE International Remittance
Table 5-1: Top Ten Countries by Remittance Outflows in USD Billion, 2014
Table 5-2: Top Ten Remittance Recipient Countries in USD Billion, 2014
Table 5-3: Total Average Cost of Remittance by Regions of the World, 2012-2016
Table 5-4: International Remittance Segmentation by Developing-Developing, Developing-Developed, Developed –Developing and Developed-Developed Countries Remittance on the Basis of Transaction Volume in USD billion, 2015
Table 5-5: Top Ten Corridors of Remittance in USD Billion, 2015
Table 5-6: US Remittance and UAE Remittance – A Comparison
Table 5-7: Total cost of Remittances per USD 200 for Some Common Corridors of US and UAE, 2016
Table 6-1: Rationale and Description for UAE International Remittance Market Size, 2011-2016
Table 6-2: UAE International Remittance Market Size by International Remittance Outflow and Inflow in USD Billion, 2011-2016
Table 6-3: Rationale and Description for UAE International Remittance Market Segmentation by Exchange Houses and Banks, 2014-2016
Table 6-4: UAE International Remittance Market Segmentation by Banks and Exchange Houses on the Basis of Workers Remittance Outflow on the Basis of Transaction Volume in USD billion, 2014-2016
Table 6-5: Number of Banks and Exchange House Branches in UAE by Emirate, 2014
Table 6-6: Rationale and Description for UAE International Remittance Market Segmentation by Major Outbound Flow Corridors, 2014-2016
Table 6-7: UAE International Remittance Market Segmentation by Major Flow Corridors on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in USD billion, 2014-2016
Table 6-8: UAE Population by Nationality in Number of Heads, 2016
Table 6-9: Rationale and Description for UAE International Remittance Market Segmentation by Mode of Transfer (Electronic, Cash or in kind account and Money order), 2016
Table 6-10: UAE International Remittance Market Segmentation by Modes of Transfer on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in USD Billion, 2016
Table 6-11: Rationale and Description for UAE International Remittance Market Segmentation by Mode of Transfer, 2016
Table 6-12: UAE International Remittance Market Segmentation by Modes of Transfer on the basis of Workers Remittance Outflow on the Basis of Transaction Volume in USD Billion, 2016
Table 6-13: Favorable Options for the Customer to Make International Bank Transfer from UAE
Table 6-14: Major Players in UAE International Remittance Market
Table 6-15: Market share of Major Players in UAE International Remittance Market on the Basis of Remittance Outflow on the Basis of Transaction Volume in Percentage (%), 2016
Table 6-16: Strategic Analysis for Exchange Houses and Banks in the Future
Table 6-17: Future Outlook for UAE International Remittance Market on the Basis of Workers Remittance Inflow and Outflow, 2017-2021
Table 7-1: Rationale and Description for UAE Domestic Remittance Market Size on the basis of Transaction Volume, 2012-2016
Table 7-2: Rationale and Description for UAE Domestic Remittance Market Segmentation by Major Remittance Channel (Banks and Non Banks), 2016
Table 7-3: UAE Domestic Remittance Market Segmentation by Major Remittance Channel (Banks and Non Banks) on the Basis of Transaction Volume in USD Billion, 2016
Table 7-4: Rationale and Description for UAE Domestic Remittance Market Segmentation by Type of Services, 2016
Table 7-5: UAE Domestic Market Segmentation by Type of Services (Online and Direct Credit to Bank, Cash Pick up and Prepaid Cards) on the Basis of Transaction Volume in USD Million, 2016
Table 7-6: Future Outlook for UAE Domestic Remittance Market on the Basis of Transaction Volume, 2017-2021
Table 8-1: Rationale and Description for UAE Bill Payments Market Size on the Basis of Transaction Value, 2011-2016
Table 8-2: Rationale and Description for UAE Bill Payments Market Segmentation by Type of Bills, 2016
Table 8-3: UAE Bill Payments Market Segmentation by Type of Bills on the Basis of Transaction Value in USD Million, 2016
Table 9-1: Future Outlook for UAE Bill Payments Market on the Basis of Transaction Value, 2017-2021
Table 10-1: Anti-Money laundering and Counter-Terrorist financing Regulations in UAE
Table 10-2: New Electronic Payment Regulations, UAE
Table 10-3: Regulations on Licensing of Exchange Houses UAE, 1986
Table 10-4: Regulations on Re-Licensing and Monitoring Exchange Houses, UAE, 2014
Table 11-1: Average Monthly Salaries of Various Job Categories in Dubai, UAE, in AED, 2016
Table 13-1: SWOT Analysis of Mexico Remittance and Bill Payments Market
Table 14-1: Cost Comparison of Remittance to India from UAE by Company (Per USD 200), February 2017
Table 14-2: Total Cost of Remittance (Per USD 200) through UAE Exchange by Bank Transfer and Cash Transfer, in USD, February 2017
Table 14-3: Total Cost of Remittance (Per USD 200) through Al Fardan Exchange by Bank Transfer and Cash Transfer in USD, February 2017
Table 14-4: Al Ansari Exchange Charges for Bank Transfer, in AED, 2016
Table 14-5: GCC Exchange Charges for Bank Transfer per Transaction, in AED, 2016
Table 15-1: Analyst Recommendations for UAE Remittance and Bill Payments Market
Table 16-1: Rationale for Number of Bank Branches in UAE, 2011 - 2021
Table 16-2: Rationale for Population in UAE, 2011 - 2021
Table 16-3: Rationale for Consumer Expenditure in UAE, 2011 - 2021
Table 16-4: Rationale for Number of Debit and Credit Cards Issued in UAE, 2011 - 2021
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