CASE STUDY

How JCB Reassessed Product Positioning and Pricing Amid Intensifying Competition in India’s Construction Equipment Market

Client

JCB

Engagement Owner

APAC Head – Market Strategy

Geography

India

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CLIENT CONTEXT

Client Context

JCB is a globally recognized manufacturer of construction and heavy machinery, with a strong portfolio spanning excavators, backhoe loaders, and earthmoving equipment. The company operates a robust global distribution network across more than 150 countries and maintains a leadership position in several construction equipment categories.

In India, increasing competition from domestic and international players, coupled with evolving customer expectations across infrastructure, construction, and mining sectors, prompted JCB to reassess its product positioning, pricing strategy, and demand alignment. Ken Research was engaged to deliver a data-driven competitive and demand-side assessment to support product innovation, pricing optimization, and sustainable sales growth.

Engagement Value Pillars

Engagement Objectives

Strategic consulting objectives designed to provide actionable insights and sustainable competitive advantages

Objective 1

Benchmark Competitive Positioning in the Indian Market

Conduct a comprehensive competitor benchmarking exercise to assess JCB’s market position relative to key domestic and global competitors.

Objective 2

Refine Pricing Strategy and Product Portfolio

Identify pricing gaps, feature mismatches, and configuration opportunities across JCB’s product range to strengthen competitiveness in priority segments.

Objective 3

Address Demand–Supply Gaps and Enable Scalable Growth

Assess demand–supply mismatches across regions and end-use sectors to define a roadmap for volume growth and scalable market expansion.

OUR METHODOLOGY

Consulting Approach & Key Initiatives

A systematic, multi-faceted approach combining rigorous research with strategic consulting expertise to deliver measurable results

01

A. Competitive Landscape & Product Benchmarking

Conducted an in-depth competitor benchmarking analysis, evaluating 10+ competing models across parameters such as product features, pricing bands, market share, and value propositions.

02

B. Customer & End-User Perception Analysis

Designed and executed a consumer perception survey across construction, infrastructure, and mining end-users to understand buying drivers, feature preferences, and price sensitivity.

03

C. Regional Demand & Market Opportunity Assessment

Analyzed regional demand patterns and future market potential across India, identifying high-growth geographies and segments to guide product and sales prioritization.

Measurable Business Outcomes

Impact Delivered

Pricing Gaps Identified:

Uncovered a ~40% pricing gap between JCB’s mid-range models and key competitors, enabling clear product and pricing repositioning in priority segments.

Competitive Whitespace Mapped:

Benchmarked 10+ competitor models , identifying whitespace opportunities in feature configuration, financing offerings, and aftersales packages.

Sales Growth Enabled:

Achieved ~10% sales growth within one year in targeted geographies, supported by demand mapping and refined product–pricing strategy.

Client Endorsement

4.6/5

— Director, Yash Highvoltage Insulators

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