UAE Online Grocery Delivery Market Outlook to 2025- Driven by Increasing Working Population, Introduction of Express Delivery and Regional Expansion
- KR989
- Pages: 95
- May 2020
- Author(s): Shefali Jain
- Total Views:5665
- Region : Middle East
- Ken Research
- Market Research Report

Details

- By Region
- By Age Group
- By Product Category
- By Gender
- By Mode of Payment
- Companies Covered
- Key Target Audience
Table Of Content
Scope
1. Executive Summary
UAE Online Grocery Delivery Market Structure 2019
UAE Online Grocery Delivery Market Structure 2025F
2. Need and Opportunity
How is Offline Grocery Shopping Different from Online Grocery Shopping?
Why Online Grocery is the Way Forward
Target Addressable Market
Addressable Gap in the Market and Possible Solutions
3. Supply Scenario
Supply Infrastructure: Ecosystem for Grocery Retailers
Industry Business Cycle
Supply Side: Market Analysis & Growth Drivers
Supply Infrastructure: Regional Presence of Major Players
Challenges Faced by Online Grocery Delivery Companies
4. Demand Scenario
What My Customer Prefers?
Factors Influencing Customer Behavior
UAE Online Grocery Delivery Market Size on the basis of GMV, Annual Orders & Average Order Size, 2016-2019
Annual Grocery Demand By Product Type and Payment Mode
Where is the Online Grocery Delivery Market Concentrated in UAE?
Seasonality Trends
Impact of Covid-19 (Impact on Monthly Orders, Average Order Size, Delivery Time, Consumer Behavior and Steps taken by companies to meet Excess Demand)
5. Operating Models across UAE Online Grocery Market
Operating Model: Marketplace
Role & Responsibilities of Company and Partner Grocery Store
Operating Model: Pureplay
Operating Model: Onmichannel
Cross Comparison of Operating Models (Marketplace, Pureplay and Omnichannel) on the basis of Delivery Time, Inventory, Gross Margin, Product Assortment, Product Replenishment, Players, Advantages & Disadvantages
Revenue Streams of Companies Operating in Marketplace, Pureplay and Omnichannel Model
Gaps & Possible Solutions of Managing Logistics
6. Industry Analysis
Technologies Facilitating Online Grocery Delivery Industry
Upcoming Technologies in Online Grocery Delivery Industry
Features of an Grocery Delivery App
SWOT Analysis
Where does UAE Stands in Comparison to Other Mature Markets (China, UK, India & US)?
7. Competitive Landscape in UAE Online Grocery Market
Competition Scenario and Industry Unit Matrix
Business Landscape of Major Players including Year of Establishment, Business Model, Warehousing Capability, Most Demanded Product Category, Pick Up Service, Number of Partner Grocery Stores, Suppliers, Hypermarkets, Delivery Fleet, Product Listings, Delivery Charges, Delivery Time, Cancellation Rate & Employees
Performance Matrix of Service Providers
Financial Matrix of Major Players (Approximate Annual Orders, Market Share on the basis of Number of Orders, Market Share on the basis of GMV)
Strengths & Weakness of Service Providers
Investment Activities (Investors, Total Funding Amount, Funding Status and Latest Funding)
Company Profiles (Overview, Product Category, Business Model, Business Strategies, USP, Future Plans, Recent Developments)
- Carrefour
- Lulu Hypermarket
- Instashop
- Noon.com
- Kibsons
- El Grocer
- Bulkwhiz
- Amazon
- Bawiq
- Talabat
- Farmbox
8. Future Landscape of UAE Online Grocery Delivery Market
UAE Online Grocery Delivery Market Future Outlook to 2025 on the basis of GMV, Annual Orders and Average Order Size (2019-2025)
Operators to Expand in Dubai & Abu Dhabi and Facilitate Online Payment
What are the Upcoming Product Categories?
9. Case Study & Analyst Recommendations
How Can Companies Reduce Delivery Time and Delivery Cost?
Key Adoption Points(Personalized Consumer Experience, Introduce Private Labels to Increase Margins, Wallet Based Automated System, Achieving Operational Efficiency, Adopting Artificial Intelligence , Partner with Food Delivery Companies
How can Companies Promote themselves?
Why and How Subscription & Micro-Delivery Model can be Implemented?
10. Industry Speak
Interview with Amira Rashad, Co-Founder & CEO at Bulkwhiz
11. Appendix
Research Methodology
Disclaimer
Contact Us
Licence Rights
License Type | Excel Only | Single User | Single User + Excel | Hard Copy | Corporate User License |
Deliverable Format | ![]() |
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What will it include? | Statistics and charts only; no qualitative content | Qualitative & quantitative aspects of the market | Qualitative & quantitative aspects in PDF + statistics and charts in excel | Printed report including qualitative and quantitative aspects | Qualitative & quantitative aspects in PDF + statistics and charts in excel |
Print Option | ![]() |
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User Sharing | Restricted to one registered login | Restricted to one registered login | Restricted to one registered login | Access to Printed Report; No Soft Copy | Multiple Users within the Company/ Enterprise |
Download Option | ![]() |
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Copy Option | ![]() |
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Citation | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) |
Customization | ![]() |
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20% |
Analyst Time (Post Purchase Queries on Call/ Email) | ![]() |
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Disclaimer : In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. |

Section Purchase
Covid 19 Inquiry
In Depth Analysis of COVID 19 Impact on UAE Online Grocery Delivery Market
Respecting industry experts that are helping companies to survive and to sustain in this economic pandemic. We are working day and night to aid companies in taking rapid-decisions by finding
- COVID-19 Impact on Online Grocery Delivery, Increase in Number of Orders, Average Order Size, Delay in Delivery, Additional Expenditure incurred by companies on Logistics
- Strategies adopted by Service Providers during COVID 19
- Future Impact of COVID-19 on Online Grocery Industry
INQUIRE FOR COVID-19 IMPACT ANALYSIS
Products and Companies
Products
Key Segments Covered:
- By Region
Dubai
Abu Dhabi
Other Emirates
- By Age Group
18-24 years
25-34 years
35-44 years
45+ years
- By Product Category
Food & Beverages
Household Supplies
Beauty and Health
Baby and Kids
Fresh Food
- By Gender
Male
Gender
- By Mode of Payment
Pre-Delivery Online Payment
Card on Delivery
Cash on Delivery
Key Target Audience
Online Grocery Delivery Companies
Supermarkets & Hypermarkets
E-commerce Companies
Food Delivery Companies
Investors
Time Period Captured in the Report:-
Historical Period: 2016–2019
Forecast Period: 2020-2025
Companies
Companies Covered
Carrefour
Lulu Hypermarket
Instashop
Kibsons
El Grocer
Trolley.ae
Bawiq
Amazon
Noon
Farmbox
Bulkwhiz
Company Profile
Company Profile Title

- By Region
- By Age Group
- By Product Category
- By Gender
- By Mode of Payment
- Companies Covered
- Key Target Audience
Scope
1. Executive Summary
UAE Online Grocery Delivery Market Structure 2019
UAE Online Grocery Delivery Market Structure 2025F
2. Need and Opportunity
How is Offline Grocery Shopping Different from Online Grocery Shopping?
Why Online Grocery is the Way Forward
Target Addressable Market
Addressable Gap in the Market and Possible Solutions
3. Supply Scenario
Supply Infrastructure: Ecosystem for Grocery Retailers
Industry Business Cycle
Supply Side: Market Analysis & Growth Drivers
Supply Infrastructure: Regional Presence of Major Players
Challenges Faced by Online Grocery Delivery Companies
4. Demand Scenario
What My Customer Prefers?
Factors Influencing Customer Behavior
UAE Online Grocery Delivery Market Size on the basis of GMV, Annual Orders & Average Order Size, 2016-2019
Annual Grocery Demand By Product Type and Payment Mode
Where is the Online Grocery Delivery Market Concentrated in UAE?
Seasonality Trends
Impact of Covid-19 (Impact on Monthly Orders, Average Order Size, Delivery Time, Consumer Behavior and Steps taken by companies to meet Excess Demand)
5. Operating Models across UAE Online Grocery Market
Operating Model: Marketplace
Role & Responsibilities of Company and Partner Grocery Store
Operating Model: Pureplay
Operating Model: Onmichannel
Cross Comparison of Operating Models (Marketplace, Pureplay and Omnichannel) on the basis of Delivery Time, Inventory, Gross Margin, Product Assortment, Product Replenishment, Players, Advantages & Disadvantages
Revenue Streams of Companies Operating in Marketplace, Pureplay and Omnichannel Model
Gaps & Possible Solutions of Managing Logistics
6. Industry Analysis
Technologies Facilitating Online Grocery Delivery Industry
Upcoming Technologies in Online Grocery Delivery Industry
Features of an Grocery Delivery App
SWOT Analysis
Where does UAE Stands in Comparison to Other Mature Markets (China, UK, India & US)?
7. Competitive Landscape in UAE Online Grocery Market
Competition Scenario and Industry Unit Matrix
Business Landscape of Major Players including Year of Establishment, Business Model, Warehousing Capability, Most Demanded Product Category, Pick Up Service, Number of Partner Grocery Stores, Suppliers, Hypermarkets, Delivery Fleet, Product Listings, Delivery Charges, Delivery Time, Cancellation Rate & Employees
Performance Matrix of Service Providers
Financial Matrix of Major Players (Approximate Annual Orders, Market Share on the basis of Number of Orders, Market Share on the basis of GMV)
Strengths & Weakness of Service Providers
Investment Activities (Investors, Total Funding Amount, Funding Status and Latest Funding)
Company Profiles (Overview, Product Category, Business Model, Business Strategies, USP, Future Plans, Recent Developments)
- Carrefour
- Lulu Hypermarket
- Instashop
- Noon.com
- Kibsons
- El Grocer
- Bulkwhiz
- Amazon
- Bawiq
- Talabat
- Farmbox
8. Future Landscape of UAE Online Grocery Delivery Market
UAE Online Grocery Delivery Market Future Outlook to 2025 on the basis of GMV, Annual Orders and Average Order Size (2019-2025)
Operators to Expand in Dubai & Abu Dhabi and Facilitate Online Payment
What are the Upcoming Product Categories?
9. Case Study & Analyst Recommendations
How Can Companies Reduce Delivery Time and Delivery Cost?
Key Adoption Points(Personalized Consumer Experience, Introduce Private Labels to Increase Margins, Wallet Based Automated System, Achieving Operational Efficiency, Adopting Artificial Intelligence , Partner with Food Delivery Companies
How can Companies Promote themselves?
Why and How Subscription & Micro-Delivery Model can be Implemented?
10. Industry Speak
Interview with Amira Rashad, Co-Founder & CEO at Bulkwhiz
11. Appendix
Research Methodology
Disclaimer
Contact Us
License Type | Excel Only | Single User | Single User + Excel | Hard Copy | Corporate User License |
Deliverable Format | ![]() |
![]() |
![]() ![]() |
![]() |
![]() ![]() |
What will it include? | Statistics and charts only; no qualitative content | Qualitative & quantitative aspects of the market | Qualitative & quantitative aspects in PDF + statistics and charts in excel | Printed report including qualitative and quantitative aspects | Qualitative & quantitative aspects in PDF + statistics and charts in excel |
Print Option | ![]() |
![]() |
![]() |
![]() |
![]() |
User Sharing | Restricted to one registered login | Restricted to one registered login | Restricted to one registered login | Access to Printed Report; No Soft Copy | Multiple Users within the Company/ Enterprise |
Download Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Copy Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Citation | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) |
Customization | ![]() |
![]() |
![]() |
![]() |
20% |
Analyst Time (Post Purchase Queries on Call/ Email) | ![]() |
![]() |
![]() |
![]() |
![]() |
Disclaimer : In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. |

In Depth Analysis of COVID 19 Impact on UAE Online Grocery Delivery Market
Respecting industry experts that are helping companies to survive and to sustain in this economic pandemic. We are working day and night to aid companies in taking rapid-decisions by finding
- COVID-19 Impact on Online Grocery Delivery, Increase in Number of Orders, Average Order Size, Delay in Delivery, Additional Expenditure incurred by companies on Logistics
- Strategies adopted by Service Providers during COVID 19
- Future Impact of COVID-19 on Online Grocery Industry
INQUIRE FOR COVID-19 IMPACT ANALYSIS
Products
Key Segments Covered:
- By Region
Dubai
Abu Dhabi
Other Emirates
- By Age Group
18-24 years
25-34 years
35-44 years
45+ years
- By Product Category
Food & Beverages
Household Supplies
Beauty and Health
Baby and Kids
Fresh Food
- By Gender
Male
Gender
- By Mode of Payment
Pre-Delivery Online Payment
Card on Delivery
Cash on Delivery
Key Target Audience
Online Grocery Delivery Companies
Supermarkets & Hypermarkets
E-commerce Companies
Food Delivery Companies
Investors
Time Period Captured in the Report:-
Historical Period: 2016–2019
Forecast Period: 2020-2025
Companies
Companies Covered
Carrefour
Lulu Hypermarket
Instashop
Kibsons
El Grocer
Trolley.ae
Bawiq
Amazon
Noon
Farmbox
Bulkwhiz