UK Department Stores 2018-2023

UK Department Stores 2018-2023


  • Products Id :- VR0128CH
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  • Pages: 118
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Executive Summary

UK Department Stores 2018-2023

 

Summary

 

The "UK Department Stores 2018-2023", report offers comprehensive insight and analysis of the UK department store market (including forecasts up to 2023), the major players, the main trends, and consumer attitudes. It provides in-depth analysis of the following: the hot issues impacting the market, strategies for success, market sizes and forecasts, retailer profiles, retailer market shares, consumer data and future outlook. The report focuses on GlobalDats's broad definition of a department store as a large-scale physical retail outlet with a non-food offer spanning different product categories with authority. Consumer data is based on our 2018 UK How Britain Shops survey, using a panel of 10,000 nationally representative consumers, our 2018 UK Department store survey of 3,000 nationally representative consumers, and our 2018 UK E-retail survey of 10,000 nationally representative online shoppers.

 

The department stores market has risen 11.9% between 2013 and 2018 to reach GBP19.5bn in 2018, with the channel outperforming growth in overall non-food retail expenditure (+8.9% in the same period) and is forecast to account for 10.6% of non-food retail spend in 2018. Luxury department stores, such as Fortnum & Mason and Harrods have driven growth, benefitting from the weak pound following the Brexit vote which subsequently boosted in tourism.

 

Scope

 

- The performance of the luxury and midmarket players has been, and will remain, extremely polarised. Luxury players, Fortnum & Mason, Harrods and Selfridges experienced the highest sales growth between 2013 and 2018, and Marks & Spencer, Fenwick and Beales experienced the greatest decline, while Debenhams and House of Fraser's sales have remained fairly flat.

- The online department stores channel has grown 88.3% over the past five years as the major players have invested heavily in improving their online platforms and fulfilment options, as footfall in stores has weakened.

- Over half of department store shoppers (60.8%) agreed that they visited department stores because of the food services on offer, and restaurants and cafes were the most used service of all facilities available. With retail sales flagging this is a prime opportunity for players to drive additional footfall while diversifying revenue streams and also enabling retailers to differentiate themselves in an increasingly competitive landscape.

 

Reasons to buy

 

- Using our five year forecasts to 2023, learn which sectors within department stores will be the fastest growing to ensure these areas are prioritised in terms of focus and investment.

- Understand what drives consumers to use department stores for their purchases, such as instore services, value for money and product range in order to maximise sales potential.

- Use our in-depth analysis of the leading retailers in the department store market in order to understand how to appeal shoppers and maximise market share.

- Discover which segments of the market are forecast to prosper out to 2023, and understand which retailers are best placed to take advantage.

- Utilise our online forecasts to 2023 to consider how to exploit online potential and decide which age groups to target via the channel.



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Table of Contents

THE HOT ISSUES

Market drivers and inhibitors in the department stores channel

Main issues in department stores:

Department stores need to diversify to drive appeal, as beauty halls lack differentiation

Clothing specialists are increasingly replacing department stores as the anchors in shopping centres

Driving loyalty is key, as one third of consumers spend less in physical department stores

Surplus space must be closed or rapidly repurposed

A unique shopping experience is vital as online spend rises

Profits under pressure as operating costs continue to rise faster than sales

Strategies for success

WHAT PEOPLE BUY

Headlines

Overall channel size and five year growth rates

Annual channel growth and inflation and volume growth

Department store annual growth rates vs. total retail growth rates and non-food total retail growth rates 2013-2023e

Department store annual growth rates and growth for luxury vs. non-luxury players 2013-2023e

Department stores' share of total retail and non-retail spend, 2013, 2018e and 2023e

Department stores' annual growth including and excluding John Lewis 2013-2018e

Department stores' annual growth including and excluding Marks and Spencer 2013-2018e

Department store expenditure breakdown- split by premium/ luxury, midmarket and value sales

Sector summary including sector growth 2018e-2023e, share of channel sales 2013, 2018e and 2023e, share fo sector sales 2013, 2018e and 2023e

Overall channel size: online & offline and online penetration

Online and offline annual growth 2013-2023e and ten year growth

Department store online annual growth vs total retail online growth 2013-2023e and ten year growth

Department store offline annual growth including and excluding premium/ luxury players 2013-2023e and ten year growth

Overall channel size: click & collect and click & collect penetration

Department stores click & collect annual growth vs online growth 2013-2023e and ten year growth

WHERE PEOPLE SHOP

Headlines

Market shares of top 10 players 2017 and 2018 and ppt change

Online market shares of top 10 players 2017 and 2018 and ppt change

Click & collect market shares of top 10 players 2017 and 2018 and ppt change

Anticipated changes in market share, forward view to 2019

Retailers' sales growth 2013-2018e

Five year view of market shares 2013-2018e

Five year view of online market shares 2013-2018e

Five year view of click & collect market shares 2013-2018e

Comparative metrics for key retailers

Top department stores visited in the past 12 months

Top department stores visited split by online and instore

Top 10 services used in department stores

Usage of services overall and in for retailers

Ratings on key aspects, for key retailers

Retailer profiles

Debenhams

John Lewis

House of Fraser

Marks & Spencer

Harrods

Selfridges

HOW & WHY PEOPLE SHOP

Headlines

Who shops and where they are located

Which sectors department store shoppers purchase, 2016, 2017 and 2018

Frequency of visits to department stores

Shopper motivations

Change in shopping habits at department stores, instore and online

Who shops by sector and where they are located

Retailer shares by sector

Who shops online and where they are located

Profile of consumers who shopped at key retailers online

Online visitor share, purchaser share and conversion for key retailers

Drivers of online spend 2017 and 2018

Time spent browsing before purchasing

Fulfilment methods used

Additional spend instore when collecting an online order

METHODOLOGY

What is included

Market sizing

List of Figures

Changes in spending habits: instore & online, 2018

Annualised operating margins for key department store retailers, 2007-2017

Overall department stores: size of market, 2013-2023e and five year growth 2013-2018e and 2018e-2023e

Overall department stores: inflation and volume annual growth rates, 2013-2023e

Overall department stores: annual growth rates versus total retail sales growth, 2013-2023

Overall department stores: growth rates of luxury versus non-luxury retailers, 2013-2023e

Department stores' share of total retail and non-food retail, 2013,2018e & 2023e

Overall department stores: annual growth including and excluding John Lewis and five year growth 2013-2018

Overall department stores: annual growth including and excluding M&S and five year growth 2013-2018

Department store expenditure breakdown, 2013-2023e (value, midmarket & premium/luxury)

Department store expenditure breakdown (value, midmarket & premium/luxury), 2013, 2018e & 2023e

Sector growth in department stores(health & beauty, clothing & footwear, electricals, furniture & floorcoverings, homewares and other) vs overall sector growth 2018e-2023e

Sector annual average inflation/deflation rates (food & grocery, furniture & floorcoverings, DIY & gardening, health & beauty, clothing & footwear, homewares, entertainment, books,news & stationery, electricals, total retail and non-food retail), 2018e-2023e

Overall department stores: size of the market split by online and offline and online penetration, 2013-2023e

Overall department stores: online and offline annual growth and ten year growth, 2013-2023e

Overall department stores: online annual growth versus total retail online non-food growth and ten year growth 2013-2023e

Overall department stores: offline annual growth excluding premium/luxury players and ten year growth 2013-2018e

Overall department stores: size of the click & collect channel and click & collect penetration, 2013-2023e

Overall department stores: click & collect annual growth versus online growth and ten year growth, 2013-2023e

Market shares of top 12 department store retailers, 2017, 2018e and ppt change

Online market shares of top 12 department store retailers, 2017, 2018e and ppt change

Click & collect market shares of top 8 department store retailers, 2017, 2018e and ppt change

Department store retailers' growth between 2013-2018e

Top 12 most visited department stores, 2018

Department stores visited, split by online and instore channels, 2018

Overall top 10 services used, 2018

Usage of services for key retailers (Marks & Spencer, John Lewis, Debenhams, & House of Fraser), 2018

Rating on key aspects for each of the major retailers (Marks & Spencer, John Lewis, Debenhams, & House of Fraser), 2018

Debenhams: shopper profile, and where else they shop, 2018

Top 15 brands purchased from Debenhams, 2018

Debenhams: department store market share, 2013-2018e

John Lewis: shopper profile, and where else they shop, 2018

Top 10 brands purchased from John Lewis, 2018

John Lewis: department store market share, 2013-2018e

House of Fraser: shopper profile, and where else they shop, 2018

Top 10 brands purchased from House of Fraser, 2018

House of Fraser: department store market share, 2013-2018e

Marks & Spencer: shopper profile, and where else they shop, 2018

Top 10 brands purchased from Marks & Spencer, 2018

Marks & Spencer: department store market share, 2013-2018e

Harrods shopper profile, and where else they shop, 2018

Harrods: department store market share, 2013-2018e

Selfridges shopper profile, and where else they shop, 2018

Selfridges: department store market share, 2013-2018e

Penetration of consumers who visited a department store in the past 12 months, by demographic and by region, 2018

Profile of a department store visitor, 2018

Department store shoppers who shopped sectors (clothing, footwear, health & beauty, electricals, homewares, furniture & floorcoverings) in the last 12 months, 2016, 2017 & 2018

Frequency of department store visits, 2018

Statements around shopping at department stores, 2018

What would make you shop at department stores, 2018

Change in shopping habits at department stores, 2018

Clothing shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: clothing department store shoppers, 2018

Footwear shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: footwear department store shoppers, 2018

Health & beauty shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: health & beauty department store shoppers, 2018

Electricals shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: electricals department store shoppers, 2018

Homewares shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: homewares department store shoppers, 2018

Furniture & floorcoverings shoppers who shopped at department stores in the past 12 months, by demographic and by region, 2018

Retailer shares: furniture & floorcoverings department store shoppers, 2018

Penetration of consumers who shopped online at a department store in the past 12 months, by demographic and by region, 2018

Profile of an online department store shopper, 2018

Profile of an online Debenhams shopper, 2018

Profile of an online John Lewis shopper, 2018

Profile of an online Marks & Spencer shopper, 2018

Key drivers of online spend, 2016,2017 & 2018

Time spent before purchasing (online department store shopper & online shopper), 2018

Preferred delivery method (online department store shopper & online shopper), 2018

Additional purchase when collecting an online order from store, 2016 & 2018

List of Tables

Overall department stores: sector penetration, 2013, 2018e & 2023e

Overall department stores: share of overall sector sales, 2013, 2018e & 2023e

Market share prospects out to 2019 for the top 10 players

Five year market shares for top 12 players, 2013-2018e

Five year online market shares for top 12 players, 2013-2018e

Five year click & collect market shares for top 12 players, 2013-2018e

Comparative metrics for leading retailers

Online visitor share, purchaser share & conversion for key retailers, 2018

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Marks & Spencer

John Lewis

Debenhams

House of Fraser

Harvey Nichols

Selfridges

Harrods

Clarins

Clinique

Charlotte Tilbury

Fenty

Finery

Next

Zara

Primark

H&M

Apple

Jo Malone

Emma Bridgewater

River Island

Morleys

Liberty

Beales

Tesco

Pizza Express

Prezzo

BHS

WeWork

Amazon

ASOS

Very.co.uk

Fortnum & Mason

Fenwick

TJ Hughes

Coast

Phase eight

ScS

Department stores, Channels, Multichannel, Online, Offline, Physical retail, Shopping centres, Marks & Spencer, John Lewis, Debenhams, House of Fraser, Harvey Nichols, Selfridges, Harrods, Luxury, Midmarket, Value, Clothing & footwear, Health & beauty, Electricals, Furniture & floorcoverings, Homewares

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