Global Cloud Services Brokerage Csb Market

Global Cloud Services Brokerage Market, valued at USD 13.5 billion, is expanding due to rising multi-cloud strategies, data security needs, and AI-driven solutions for enterprises.

Region:Global

Author(s):Dev

Product Code:KRAB0500

Pages:90

Published On:August 2025

About the Report

Base Year 2024

Global Cloud Services Brokerage Csb Market Overview

  • The Global Cloud Services Brokerage (CSB) Market is valued at USD 13.5 billion, based on a five-year historical analysis, reflecting steady expansion as enterprises scale multi-cloud adoption and seek third-party governance and cost control services .
  • Key players in this market include the United States, Germany, and the United Kingdom, which dominate due to their advanced technological infrastructure, high levels of investment in cloud computing, and a strong presence of major cloud service providers; mature enterprise multi-cloud usage and strong systems integrator ecosystems in these markets further support CSB demand .
  • In 2023, the European Union implemented the Digital Services Act, which mandates stricter regulations on very large online platforms and intermediaries; in parallel, EU digital policy frameworks such as the Data Act and cloud security schemes have intensified focus on data privacy, portability, and vendor lock-in mitigation that affect cloud operations and brokerage models .
Global Cloud Services Brokerage Csb Market Size

Global Cloud Services Brokerage Csb Market Segmentation

By Type:The market is segmented into various types of services that cater to different aspects of cloud brokerage. The subsegments include Cloud Integration and Aggregation Services, Cloud Orchestration and Management (FinOps/Governance), Cloud Security, Compliance, and Identity Brokerage, Cloud Migration and Modernization Services, Cost Optimization, Billing, and Chargeback, Advisory and Consulting (Strategy, Architecture), and Marketplace and Resell Brokerage. Each of these subsegments plays a crucial role in addressing specific needs of businesses in managing their cloud environments effectively.

Global Cloud Services Brokerage Csb Market segmentation by Type.

By End-User:The end-user segmentation includes Small and Medium Enterprises (SMEs), Large Enterprises, Government and Public Sector, and Non-Profit and Education. Each of these segments has unique requirements and challenges when it comes to cloud services, influencing their adoption rates and the types of services they utilize. SMEs often seek cost-effective solutions, while large enterprises focus on scalability and security.

Global Cloud Services Brokerage Csb Market segmentation by End-User.

Global Cloud Services Brokerage Csb Market Competitive Landscape

The Global Cloud Services Brokerage Csb Market is characterized by a dynamic mix of regional and international players. Leading participants such as IBM Corporation, Accenture plc, Capgemini SE, Wipro Limited, DXC Technology Company, Atos SE, Fujitsu Limited, Tata Consultancy Services (TCS), HCLTech, Cognizant Technology Solutions, Infosys Limited, NTT DATA, Inc., Tech Mahindra Limited, Hewlett Packard Enterprise (HPE), Jamcracker, Inc., RightScale (Flexera), AWS Marketplace (Amazon Web Services, Inc.), Microsoft Azure Marketplace (Microsoft Corporation), Google Cloud Marketplace (Google LLC), Oracle Cloud Marketplace (Oracle Corporation), Alibaba Cloud Marketplace (Alibaba Cloud Intelligence) contribute to innovation, geographic expansion, and service delivery in this space.

IBM Corporation

1911

Armonk, New York, USA

Accenture plc

1989

Dublin, Ireland

Capgemini SE

1967

Paris, France

Wipro Limited

1945

Bengaluru, India

DXC Technology Company

2017

Tysons, Virginia, USA

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Annual CSB Revenue (USD) and CSB Revenue Mix (%)

YoY Revenue Growth Rate (CSB Services)

Gross Margin (Services) and Managed Services Mix (%)

Average Contract Value (ACV) and Deal Cycle Length

Customer Acquisition Cost (CAC) and LTV/CAC

Global Cloud Services Brokerage Csb Market Industry Analysis

Growth Drivers

  • Increased Demand for Cloud Integration Services:The global cloud integration market is projected to reach $8.5 billion in future, driven by the need for seamless data flow across platforms. As organizations increasingly rely on cloud solutions, the demand for integration services is expected to rise significantly. In future, 70% of enterprises reported using multiple cloud services, highlighting the necessity for effective integration strategies to enhance operational efficiency and data accessibility.
  • Rising Adoption of Multi-Cloud Strategies:According to a recent report, 85% of enterprises are adopting multi-cloud strategies to avoid vendor lock-in and enhance flexibility. This trend is expected to drive the cloud services brokerage market, as businesses seek solutions that facilitate the management of multiple cloud environments. The global multi-cloud market is anticipated to grow to $10.5 billion in future, reflecting the increasing complexity of cloud environments and the need for specialized brokerage services.
  • Enhanced Focus on Cost Efficiency:Businesses are increasingly prioritizing cost efficiency in their cloud strategies, with 60% of organizations aiming to reduce IT costs by 20% in future. Cloud services brokerage can help achieve this by optimizing resource allocation and minimizing redundant services. The global IT spending is projected to reach $4.5 trillion in future, indicating a strong market for solutions that enhance cost management and operational efficiency in cloud services.

Market Challenges

  • Data Security Concerns:Data breaches are a significant concern, with the global cost of cybercrime expected to reach $10.5 trillion annually in future. Organizations are increasingly wary of entrusting sensitive data to cloud services, which can hinder the adoption of cloud brokerage solutions. In future, 80% of businesses cited data security as a primary barrier to cloud adoption, emphasizing the need for robust security measures in cloud services brokerage.
  • Complexity of Cloud Management:The complexity of managing multiple cloud services poses a significant challenge, with 75% of IT leaders reporting difficulties in cloud management. This complexity can lead to inefficiencies and increased operational costs. As organizations expand their cloud usage, the demand for simplified management solutions will grow, highlighting the need for effective cloud services brokerage to streamline operations and enhance user experience.

Global Cloud Services Brokerage Csb Market Future Outlook

The future of the cloud services brokerage market appears promising, driven by technological advancements and increasing enterprise reliance on cloud solutions. As organizations continue to embrace digital transformation, the demand for automated brokerage services and enhanced integration capabilities will rise. Additionally, the focus on sustainability and compliance will shape service offerings, ensuring that cloud solutions align with regulatory requirements and environmental goals. The market is poised for significant growth as businesses seek innovative solutions to navigate the evolving cloud landscape.

Market Opportunities

  • Expansion into Emerging Markets:Emerging markets present significant growth opportunities, with cloud adoption rates expected to increase by 30% in regions like Asia-Pacific in future. This growth is driven by rising internet penetration and mobile device usage, creating a demand for cloud services brokerage to facilitate local businesses' digital transformation.
  • Development of AI-Driven Brokerage Solutions:The integration of AI in cloud services brokerage can enhance service delivery and customer experience. With the AI market projected to reach $190 billion in future, developing AI-driven solutions can streamline operations, improve decision-making, and provide personalized services, positioning brokerages for competitive advantage in the evolving market landscape.

Scope of the Report

SegmentSub-Segments
By Type

Cloud Integration and Aggregation Services

Cloud Orchestration and Management (FinOps/Governance)

Cloud Security, Compliance, and Identity Brokerage

Cloud Migration and Modernization Services

Cost Optimization, Billing, and Chargeback

Advisory and Consulting (Strategy, Architecture)

Marketplace and Resell Brokerage

By End-User

Small and Medium Enterprises (SMEs)

Large Enterprises

Government and Public Sector

Non-Profit and Education

By Industry Vertical

IT and Telecommunications

Healthcare and Life Sciences

Banking, Financial Services and Insurance (BFSI)

Retail and E?Commerce

Manufacturing and Industrial

Education and Research

Energy, Utilities, and Public Sector

By Service Model

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

Function and Container Services (FaaS/Kubernetes)

By Deployment Model

Public Cloud

Private Cloud

Hybrid Cloud

Multi?Cloud

By Geographic Presence

North America

Europe

Asia-Pacific

Latin America

Middle East and Africa

By Pricing Model

Subscription-Based (Per User/Per Account)

Usage-Based / Pay-As-You-Go

Tiered and Volume-Based Pricing

Outcome-Based and Managed Service Contracts

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Federal Communications Commission, European Commission)

Cloud Service Providers

Telecommunications Companies

Managed Service Providers

System Integrators

Industry Associations (e.g., Cloud Industry Forum, Cloud Native Computing Foundation)

Financial Institutions

Players Mentioned in the Report:

IBM Corporation

Accenture plc

Capgemini SE

Wipro Limited

DXC Technology Company

Atos SE

Fujitsu Limited

Tata Consultancy Services (TCS)

HCLTech

Cognizant Technology Solutions

Infosys Limited

NTT DATA, Inc.

Tech Mahindra Limited

Hewlett Packard Enterprise (HPE)

Jamcracker, Inc.

RightScale (Flexera)

AWS Marketplace (Amazon Web Services, Inc.)

Microsoft Azure Marketplace (Microsoft Corporation)

Google Cloud Marketplace (Google LLC)

Oracle Cloud Marketplace (Oracle Corporation)

Alibaba Cloud Marketplace (Alibaba Cloud Intelligence)

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Cloud Services Brokerage Csb Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Cloud Services Brokerage Csb Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Cloud Services Brokerage Csb Market Analysis

3.1 Growth Drivers

3.1.1 Increased Demand for Cloud Integration Services
3.1.2 Rising Adoption of Multi-Cloud Strategies
3.1.3 Enhanced Focus on Cost Efficiency
3.1.4 Growing Need for Compliance and Security Solutions

3.2 Market Challenges

3.2.1 Data Security Concerns
3.2.2 Complexity of Cloud Management
3.2.3 Rapid Technological Changes
3.2.4 Limited Awareness Among SMEs

3.3 Market Opportunities

3.3.1 Expansion into Emerging Markets
3.3.2 Development of AI-Driven Brokerage Solutions
3.3.3 Strategic Partnerships with Cloud Providers
3.3.4 Customization of Services for Niche Markets

3.4 Market Trends

3.4.1 Shift Towards Automated Brokerage Services
3.4.2 Increasing Use of APIs for Integration
3.4.3 Focus on Sustainability in Cloud Solutions
3.4.4 Rise of Managed Cloud Services

3.5 Government Regulation

3.5.1 Data Protection Regulations
3.5.2 Cloud Service Compliance Standards
3.5.3 Tax Incentives for Cloud Adoption
3.5.4 International Trade Regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Cloud Services Brokerage Csb Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Cloud Services Brokerage Csb Market Segmentation

8.1 By Type

8.1.1 Cloud Integration and Aggregation Services
8.1.2 Cloud Orchestration and Management (FinOps/Governance)
8.1.3 Cloud Security, Compliance, and Identity Brokerage
8.1.4 Cloud Migration and Modernization Services
8.1.5 Cost Optimization, Billing, and Chargeback
8.1.6 Advisory and Consulting (Strategy, Architecture)
8.1.7 Marketplace and Resell Brokerage

8.2 By End-User

8.2.1 Small and Medium Enterprises (SMEs)
8.2.2 Large Enterprises
8.2.3 Government and Public Sector
8.2.4 Non-Profit and Education

8.3 By Industry Vertical

8.3.1 IT and Telecommunications
8.3.2 Healthcare and Life Sciences
8.3.3 Banking, Financial Services and Insurance (BFSI)
8.3.4 Retail and E?Commerce
8.3.5 Manufacturing and Industrial
8.3.6 Education and Research
8.3.7 Energy, Utilities, and Public Sector

8.4 By Service Model

8.4.1 Infrastructure as a Service (IaaS)
8.4.2 Platform as a Service (PaaS)
8.4.3 Software as a Service (SaaS)
8.4.4 Function and Container Services (FaaS/Kubernetes)

8.5 By Deployment Model

8.5.1 Public Cloud
8.5.2 Private Cloud
8.5.3 Hybrid Cloud
8.5.4 Multi?Cloud

8.6 By Geographic Presence

8.6.1 North America
8.6.2 Europe
8.6.3 Asia-Pacific
8.6.4 Latin America
8.6.5 Middle East and Africa

8.7 By Pricing Model

8.7.1 Subscription-Based (Per User/Per Account)
8.7.2 Usage-Based / Pay-As-You-Go
8.7.3 Tiered and Volume-Based Pricing
8.7.4 Outcome-Based and Managed Service Contracts

9. Global Cloud Services Brokerage Csb Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Annual CSB Revenue (USD) and CSB Revenue Mix (%)
9.2.4 YoY Revenue Growth Rate (CSB Services)
9.2.5 Gross Margin (Services) and Managed Services Mix (%)
9.2.6 Average Contract Value (ACV) and Deal Cycle Length
9.2.7 Customer Acquisition Cost (CAC) and LTV/CAC
9.2.8 Net Revenue Retention (NRR) / Customer Retention Rate
9.2.9 Market Coverage: Regions Served and Industry Focus
9.2.10 SLA Compliance (%), Incident Response Time, Uptime
9.2.11 Certifications (ISO 27001, SOC 2, FedRAMP) and Compliance
9.2.12 Partner Ecosystem Depth (AWS, Azure, GCP, Oracle, Alibaba)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 IBM Corporation
9.5.2 Accenture plc
9.5.3 Capgemini SE
9.5.4 Wipro Limited
9.5.5 DXC Technology Company
9.5.6 Atos SE
9.5.7 Fujitsu Limited
9.5.8 Tata Consultancy Services (TCS)
9.5.9 HCLTech
9.5.10 Cognizant Technology Solutions
9.5.11 Infosys Limited
9.5.12 NTT DATA, Inc.
9.5.13 Tech Mahindra Limited
9.5.14 Hewlett Packard Enterprise (HPE)
9.5.15 Jamcracker, Inc.
9.5.16 RightScale (Flexera)
9.5.17 AWS Marketplace (Amazon Web Services, Inc.)
9.5.18 Microsoft Azure Marketplace (Microsoft Corporation)
9.5.19 Google Cloud Marketplace (Google LLC)
9.5.20 Oracle Cloud Marketplace (Oracle Corporation)
9.5.21 Alibaba Cloud Marketplace (Alibaba Cloud Intelligence)

10. Global Cloud Services Brokerage Csb Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation Trends
10.1.2 Decision-Making Processes
10.1.3 Preferred Service Providers

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment Priorities
10.2.2 Spending Patterns
10.2.3 Cost-Benefit Analysis

10.3 Pain Point Analysis by End-User Category

10.3.1 Integration Challenges
10.3.2 Security Concerns
10.3.3 Compliance Issues

10.4 User Readiness for Adoption

10.4.1 Training and Support Needs
10.4.2 Technology Familiarity
10.4.3 Change Management Strategies

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Performance Metrics
10.5.2 Use Case Diversification
10.5.3 Long-Term Value Realization

11. Global Cloud Services Brokerage Csb Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Value Proposition Development

1.3 Revenue Streams Analysis

1.4 Cost Structure Evaluation

1.5 Key Partnerships Exploration

1.6 Customer Segmentation

1.7 Channels of Distribution


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs

2.3 Target Audience Identification

2.4 Communication Strategies

2.5 Digital Marketing Approaches


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups

3.3 Online Distribution Channels

3.4 Direct Sales Approaches


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis

4.3 Competitor Pricing Comparison


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments Analysis

5.3 Emerging Trends Identification


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service

6.3 Customer Feedback Mechanisms


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains

7.3 Unique Selling Points


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategies
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership Considerations

12.2 Partnerships Evaluation


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from leading market research firms focusing on cloud services brokerage trends
  • Review of white papers and case studies published by cloud service providers and technology consultants
  • Examination of regulatory frameworks and compliance guidelines affecting cloud services in various regions

Primary Research

  • Interviews with IT decision-makers and cloud strategy leads in enterprises across multiple sectors
  • Surveys targeting cloud service brokers to gather insights on service offerings and market challenges
  • Field interviews with technology consultants specializing in cloud integration and brokerage services

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including market reports and expert opinions
  • Triangulation of qualitative insights from interviews with quantitative data from surveys
  • Sanity checks conducted through expert panel reviews to ensure data accuracy and relevance

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of the global cloud services market size and segmentation by service type and deployment model
  • Analysis of growth drivers such as digital transformation initiatives and increased cloud adoption rates
  • Incorporation of macroeconomic factors and technological advancements influencing market dynamics

Bottom-up Modeling

  • Collection of firm-level data from leading cloud service brokers to establish baseline revenue figures
  • Operational cost analysis based on service pricing models and customer acquisition costs
  • Volume x pricing strategy to estimate potential revenue streams from various service offerings

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating variables such as cloud adoption rates and enterprise spending
  • Scenario modeling based on potential regulatory changes and shifts in consumer behavior towards cloud services
  • Development of baseline, optimistic, and pessimistic forecasts through 2030 to capture market volatility

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Enterprise Cloud Adoption120IT Managers, Cloud Architects
SMB Cloud Brokerage Services100Business Owners, IT Consultants
Public Sector Cloud Integration80Government IT Officials, Procurement Managers
Healthcare Cloud Solutions70Healthcare IT Directors, Compliance Officers
Financial Services Cloud Brokerage90Chief Technology Officers, Risk Management Heads

Frequently Asked Questions

What is the current value of the Global Cloud Services Brokerage (CSB) Market?

The Global Cloud Services Brokerage (CSB) Market is valued at approximately USD 13.5 billion, reflecting steady growth as enterprises increasingly adopt multi-cloud strategies and seek third-party governance and cost control services.

Which regions dominate the Global Cloud Services Brokerage Market?

What are the key drivers of growth in the Cloud Services Brokerage Market?

What challenges does the Cloud Services Brokerage Market face?

Other Regional/Country Reports

Indonesia Global Cloud Services Brokerage Csb Market

Malaysia Global Cloud Services Brokerage Csb Market

KSA Global Cloud Services Brokerage Csb Market

APAC Global Cloud Services Brokerage Csb Market

SEA Global Cloud Services Brokerage Csb Market

Vietnam Global Cloud Services Brokerage Csb Market

Why Buy From Us?

Refine Robust Result (RRR) Framework
Refine Robust Result (RRR) Framework

What makes us stand out is that our consultants follow Robust, Refine and Result (RRR) methodology. Robust for clear definitions, approaches and sanity checking, Refine for differentiating respondents' facts and opinions, and Result for presenting data with story.

Our Reach Is Unmatched
Our Reach Is Unmatched

We have set a benchmark in the industry by offering our clients with syndicated and customized market research reports featuring coverage of entire market as well as meticulous research and analyst insights.

Shifting the Research Paradigm
Shifting the Research Paradigm

While we don't replace traditional research, we flip the method upside down. Our dual approach of Top Bottom & Bottom Top ensures quality deliverable by not just verifying company fundamentals but also looking at the sector and macroeconomic factors.

More Insights-Better Decisions
More Insights-Better Decisions

With one step in the future, our research team constantly tries to show you the bigger picture. We help with some of the tough questions you may encounter along the way: How is the industry positioned? Best marketing channel? KPI's of competitors? By aligning every element, we help maximize success.

Transparency and Trust
Transparency and Trust

Our report gives you instant access to the answers and sources that other companies might choose to hide. We elaborate each steps of research methodology we have used and showcase you the sample size to earn your trust.

Round the Clock Support
Round the Clock Support

If you need any support, we are here! We pride ourselves on universe strength, data quality, and quick, friendly, and professional service.

Why Clients Choose Us?

400000+
Reports in repository
150+
Consulting projects a year
100+
Analysts
8000+
Client Queries in 2022