Global Pet Service Market

Global Pet Service Market, valued at USD 24 billion, is growing due to increasing pet ownership and humanization trends, featuring key segments like grooming and boarding.

Region:Global

Author(s):Shubham

Product Code:KRAD0692

Pages:80

Published On:August 2025

About the Report

Base Year 2024

Global Pet Service Market Overview

  • The Global Pet Service Market is valued at USD 24 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing pet ownership rates, rising disposable incomes, and a growing trend of pet humanization, where pets are treated as family members. The demand for various pet services, including grooming, boarding, and training, has surged as pet owners seek high-quality care for their pets.
  • Key players in this market include the United States, Canada, and the United Kingdom, which dominate due to their high pet ownership rates and a well-established pet service industry. The presence of numerous service providers and a strong consumer base willing to spend on pet care further solidifies their market leadership. Additionally, urbanization and lifestyle changes in these regions contribute to the demand for specialized pet services.
  • In 2023, the U.S. government implemented regulations to enhance pet welfare standards, mandating that all pet service providers must adhere to specific health and safety protocols. This regulation aims to ensure the well-being of pets in grooming, boarding, and daycare facilities, thereby increasing consumer trust and promoting higher service quality across the industry. Note: At the federal level, there was no single, new nationwide mandate specifically targeting pet service providers in that year; however, existing frameworks such as the Animal Welfare Act and a range of state and local regulations govern health and safety protocols for kennels, groomers, daycare, and boarding facilities, with several states updating standards in recent years.
Global Pet Service Market Size

Global Pet Service Market Segmentation

By Type:The pet service market is segmented into various types, including grooming, boarding, training, and more. Among these, pet grooming services have gained significant traction due to the increasing awareness of pet hygiene and aesthetics. Pet owners are increasingly investing in grooming services to maintain their pets' health and appearance, leading to a surge in demand for professional grooming services. Pet boarding and daycare services also see substantial growth as pet owners seek reliable care options while they are away.

Global Pet Service Market segmentation by Type.

By End-User:The end-user segmentation includes household pet owners, veterinary hospitals, and corporate institutions. Household pet owners represent the largest segment, driven by the increasing number of pet adoptions and the willingness to spend on pet care services. Veterinary hospitals and clinics also play a crucial role, as they often collaborate with service providers for grooming and wellness services. Animal shelters and NGOs are increasingly utilizing pet services to enhance the care provided to rescued animals.

Global Pet Service Market segmentation by End-User.

Global Pet Service Market Competitive Landscape

The Global Pet Service Market is characterized by a dynamic mix of regional and international players. Leading participants such as PetSmart LLC, Petco Health and Wellness Company, Inc., Rover Group, Inc., Wag! Group Co., Chewy, Inc., Camp Bow Wow (a Mars, Incorporated brand), VCA Animal Hospitals (Mars, Incorporated), Banfield Pet Hospital (Mars, Incorporated), BluePearl Specialty + Emergency Pet Hospital (Mars, Incorporated), CVS Group plc, IVC Evidensia, Greencross Pet Wellness Company (Greencross Vets, Petbarn), Pets at Home Group plc, Pet Paradise, Destination Pet, LLC contribute to innovation, geographic expansion, and service delivery in this space.

PetSmart LLC

1986

Phoenix, Arizona, USA

Petco Health and Wellness Company, Inc.

1965

San Diego, California, USA

Rover Group, Inc.

2011

Seattle, Washington, USA

Wag! Group Co.

2015

San Francisco, California, USA

Chewy, Inc.

2011

Dania Beach, Florida, USA

Company

Establishment Year

Headquarters

Number of Locations/Service Coverage (stores, clinics, cities, countries)

Active Service Providers/Sitters on Platform

Monthly Active Customers/Bookings

Customer Acquisition Cost (CAC)

Customer Retention/Repeat Booking Rate

Average Revenue Per User (ARPU) / per booking

Global Pet Service Market Industry Analysis

Growth Drivers

  • Increasing Pet Ownership:The number of pet owners in None has surged, with approximately 70% of households owning at least one pet, translating to over 10 million households. This rise in pet ownership is driven by changing lifestyles and the emotional benefits pets provide. According to the World Animal Protection, pet ownership contributes significantly to mental well-being, leading to increased spending on pet services, which is projected to reach USD 6 billion in future.
  • Rising Disposable Income:The average disposable income in None is expected to rise to USD 50,000 in future, allowing consumers to allocate more funds towards pet services. This increase in financial capability is reflected in the growing demand for premium pet services, such as grooming and training, which have seen a 15% increase in spending over the past year. As consumers prioritize their pets' well-being, the market for high-quality pet services is expanding rapidly.
  • Growing Awareness of Pet Health:With a significant increase in pet health awareness, approximately 65% of pet owners in None are now investing in preventive healthcare services. This trend is supported by the rise of pet insurance policies, which have grown by 25% annually, covering routine check-ups and vaccinations. The emphasis on pet health is driving demand for veterinary services and wellness products, contributing to a projected market growth of USD 1.5 billion in health-related pet services in future.

Market Challenges

  • High Competition:The pet service industry in None is characterized by intense competition, with over 6,000 service providers vying for market share. This saturation leads to price wars, which can erode profit margins. According to industry reports, nearly 35% of new entrants fail within the first year due to this competitive pressure. Established brands are increasingly investing in marketing and customer loyalty programs to maintain their market position amidst this challenge.
  • Regulatory Compliance Issues:Pet service providers in None face stringent regulatory requirements, including licensing and health standards. Compliance costs can reach up to USD 60,000 annually for larger establishments, impacting profitability. Additionally, failure to adhere to animal welfare laws can result in severe penalties, including fines and business closures. As regulations evolve, businesses must continuously adapt, which can strain resources and operational efficiency.

Global Pet Service Market Future Outlook

The future of the pet service market in None appears promising, driven by ongoing trends in pet ownership and health awareness. As disposable incomes rise, consumers are likely to invest more in premium services, enhancing overall market growth. Additionally, the integration of technology in pet care, such as telehealth services and smart pet products, is expected to reshape service delivery. Companies that adapt to these trends will likely capture significant market share in the coming years.

Market Opportunities

  • Technological Advancements:The adoption of technology in pet services, such as mobile apps for booking and telemedicine, presents a significant opportunity. With over 45% of pet owners in None expressing interest in digital solutions, businesses that leverage technology can enhance customer engagement and streamline operations, potentially increasing revenue by 30% in the next few years.
  • Expansion into Emerging Markets:Emerging markets within None show a growing interest in pet services, with an estimated 20% annual growth rate in these regions. By targeting these areas, companies can tap into a new customer base, driving revenue growth. Establishing partnerships with local businesses can facilitate market entry and enhance service offerings, creating a win-win situation for both parties.

Scope of the Report

SegmentSub-Segments
By Type

Pet Grooming Services

Pet Boarding & Daycare Services

Pet Training & Behavior Services

Dog Walking & Exercise Services

Pet Sitting & In-Home Care

Pet Transportation & Travel Services

Veterinary & Wellness Services (non-medical wellness, preventive care add-ons)

Pet Insurance Administration & Claims Services

Others (photography, pet funerary/cremation, concierge)

By End-User

Household Pet Owners

Veterinary Hospitals & Clinics

Pet Specialty Retail & Chains

Animal Shelters, Rescues & NGOs

Corporate/Institutional (apartment communities, hotels, employers)

By Service Delivery Model

Brick-and-Mortar Facilities

Mobile & In-Home Services

Online Platforms & Marketplaces

By Pricing/Contract Type

Pay-Per-Service (à la carte)

Memberships & Subscriptions

Bundled Packages

Insurance-Linked/Wellness Plans

By Pet Type

Dogs

Cats

Small Mammals (rabbits, hamsters, etc.)

Birds

Aquatic & Reptiles

Equine & Others

By Region

North America

Europe

Asia Pacific

Latin America

Middle East & Africa

By Customer Demographics

Millennials

Gen X

Baby Boomers

Gen Z

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., U.S. Department of Agriculture, Animal and Plant Health Inspection Service)

Pet Service Providers (e.g., grooming, boarding, training services)

Pet Product Manufacturers

Pet Insurance Companies

Veterinary Clinics and Hospitals

Pet Adoption and Rescue Organizations

Online Pet Service Platforms

Players Mentioned in the Report:

PetSmart LLC

Petco Health and Wellness Company, Inc.

Rover Group, Inc.

Wag! Group Co.

Chewy, Inc.

Camp Bow Wow (a Mars, Incorporated brand)

VCA Animal Hospitals (Mars, Incorporated)

Banfield Pet Hospital (Mars, Incorporated)

BluePearl Specialty + Emergency Pet Hospital (Mars, Incorporated)

CVS Group plc

IVC Evidensia

Greencross Pet Wellness Company (Greencross Vets, Petbarn)

Pets at Home Group plc

Pet Paradise

Destination Pet, LLC

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Pet Service Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Pet Service Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Pet Service Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Pet Ownership
3.1.2 Rising Disposable Income
3.1.3 Growing Awareness of Pet Health
3.1.4 Expansion of Pet Service Offerings

3.2 Market Challenges

3.2.1 High Competition
3.2.2 Regulatory Compliance Issues
3.2.3 Economic Downturns
3.2.4 Limited Consumer Awareness

3.3 Market Opportunities

3.3.1 Technological Advancements
3.3.2 Expansion into Emerging Markets
3.3.3 Increasing Demand for Premium Services
3.3.4 Partnerships with Veterinary Services

3.4 Market Trends

3.4.1 Growth of E-commerce in Pet Services
3.4.2 Rise of Pet Wellness Trends
3.4.3 Increasing Use of Technology in Pet Care
3.4.4 Focus on Sustainable Pet Products

3.5 Government Regulation

3.5.1 Licensing Requirements for Pet Services
3.5.2 Health and Safety Regulations
3.5.3 Animal Welfare Laws
3.5.4 Tax Incentives for Pet Service Providers

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Pet Service Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Pet Service Market Segmentation

8.1 By Type

8.1.1 Pet Grooming Services
8.1.2 Pet Boarding & Daycare Services
8.1.3 Pet Training & Behavior Services
8.1.4 Dog Walking & Exercise Services
8.1.5 Pet Sitting & In-Home Care
8.1.6 Pet Transportation & Travel Services
8.1.7 Veterinary & Wellness Services (non-medical wellness, preventive care add-ons)
8.1.8 Pet Insurance Administration & Claims Services
8.1.9 Others (photography, pet funerary/cremation, concierge)

8.2 By End-User

8.2.1 Household Pet Owners
8.2.2 Veterinary Hospitals & Clinics
8.2.3 Pet Specialty Retail & Chains
8.2.4 Animal Shelters, Rescues & NGOs
8.2.5 Corporate/Institutional (apartment communities, hotels, employers)

8.3 By Service Delivery Model

8.3.1 Brick-and-Mortar Facilities
8.3.2 Mobile & In-Home Services
8.3.3 Online Platforms & Marketplaces

8.4 By Pricing/Contract Type

8.4.1 Pay-Per-Service (à la carte)
8.4.2 Memberships & Subscriptions
8.4.3 Bundled Packages
8.4.4 Insurance-Linked/Wellness Plans

8.5 By Pet Type

8.5.1 Dogs
8.5.2 Cats
8.5.3 Small Mammals (rabbits, hamsters, etc.)
8.5.4 Birds
8.5.5 Aquatic & Reptiles
8.5.6 Equine & Others

8.6 By Region

8.6.1 North America
8.6.2 Europe
8.6.3 Asia Pacific
8.6.4 Latin America
8.6.5 Middle East & Africa

8.7 By Customer Demographics

8.7.1 Millennials
8.7.2 Gen X
8.7.3 Baby Boomers
8.7.4 Gen Z

9. Global Pet Service Market Competitive Analysis

9.1 Market Share of Key Players

9.2 KPIs for Cross Comparison of Key Players

9.2.1 Revenue (latest fiscal year)
9.2.2 Number of Locations/Service Coverage (stores, clinics, cities, countries)
9.2.3 Active Service Providers/Sitters on Platform
9.2.4 Monthly Active Customers/Bookings
9.2.5 Customer Acquisition Cost (CAC)
9.2.6 Customer Retention/Repeat Booking Rate
9.2.7 Average Revenue Per User (ARPU) / per booking
9.2.8 Utilization Rate (capacity use: kennel/daycare/grooming bays)
9.2.9 Take Rate/Commission (for marketplaces)
9.2.10 Occupancy Rate (boarding/daycare)
9.2.11 Net Promoter Score (NPS)
9.2.12 Revenue Growth Rate (YoY/CAGR)
9.2.13 Gross Margin and Contribution Margin
9.2.14 Average Order Value (AOV)
9.2.15 Churn Rate (customers and providers)
9.2.16 Compliance/Accreditation Coverage (e.g., Fear Free, PACFA, IPATA)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 PetSmart LLC
9.5.2 Petco Health and Wellness Company, Inc.
9.5.3 Rover Group, Inc.
9.5.4 Wag! Group Co.
9.5.5 Chewy, Inc.
9.5.6 Camp Bow Wow (a Mars, Incorporated brand)
9.5.7 VCA Animal Hospitals (Mars, Incorporated)
9.5.8 Banfield Pet Hospital (Mars, Incorporated)
9.5.9 BluePearl Specialty + Emergency Pet Hospital (Mars, Incorporated)
9.5.10 CVS Group plc
9.5.11 IVC Evidensia
9.5.12 Greencross Pet Wellness Company (Greencross Vets, Petbarn)
9.5.13 Pets at Home Group plc
9.5.14 Pet Paradise
9.5.15 Destination Pet, LLC

10. Global Pet Service Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation for Pet Services
10.1.2 Decision-Making Processes
10.1.3 Preferred Service Providers

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Pet Care Facilities
10.2.2 Spending on Technology Integration
10.2.3 Budget for Marketing and Outreach

10.3 Pain Point Analysis by End-User Category

10.3.1 Service Accessibility
10.3.2 Quality of Services
10.3.3 Pricing Concerns

10.4 User Readiness for Adoption

10.4.1 Awareness of Available Services
10.4.2 Willingness to Pay for Premium Services
10.4.3 Adoption of Technology in Pet Care

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Service Effectiveness
10.5.2 Customer Feedback and Improvement
10.5.3 Expansion of Service Offerings

11. Global Pet Service Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-Ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from pet service associations and market research firms
  • Review of pet ownership statistics and demographic data from government databases
  • Examination of consumer behavior studies related to pet services and spending trends

Primary Research

  • Interviews with pet service providers, including groomers, trainers, and pet sitters
  • Surveys targeting pet owners to understand service preferences and spending habits
  • Focus groups with pet care professionals to gather insights on market challenges and opportunities

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including sales data and consumer surveys
  • Triangulation of insights from primary interviews with secondary research findings
  • Sanity checks conducted through expert panel reviews of preliminary findings

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total market size based on pet ownership growth and service adoption rates
  • Segmentation of the market by service type, including grooming, training, and boarding
  • Incorporation of trends in pet humanization and premium service offerings

Bottom-up Modeling

  • Collection of revenue data from leading pet service providers to establish benchmarks
  • Estimation of average spending per pet on various services based on survey data
  • Calculation of market size by aggregating service revenues across different regions

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating economic indicators and pet ownership trends
  • Scenario modeling based on potential impacts of economic downturns and consumer spending shifts
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Pet Grooming Services120Grooming Salon Owners, Pet Groomers
Pet Training Services100Dog Trainers, Training Facility Managers
Pet Boarding Facilities80Boarding Facility Owners, Pet Care Managers
Pet Sitting Services70Pet Sitters, Pet Care Agency Owners
Pet Health and Wellness Services90Veterinarians, Pet Wellness Coaches

Frequently Asked Questions

What is the current value of the Global Pet Service Market?

The Global Pet Service Market is valued at approximately USD 24 billion, driven by increasing pet ownership, rising disposable incomes, and the trend of treating pets as family members. This market is expected to continue growing as demand for quality pet services rises.

What factors are driving growth in the pet service market?

Which regions dominate the Global Pet Service Market?

What types of services are included in the pet service market?

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