Global Urgent Care Center Market

Global Urgent Care Center Market, valued at USD 28 billion, grows due to convenient services, chronic diseases, and tech advancements like telemedicine.

Region:Global

Author(s):Geetanshi

Product Code:KRAC0143

Pages:88

Published On:August 2025

About the Report

Base Year 2024

Global Urgent Care Center Market Overview

  • The Global Urgent Care Center Market is valued at approximatelyUSD 28 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing demand for immediate healthcare services, rising healthcare costs, and a shift towards outpatient care. The convenience and accessibility of urgent care centers have made them a preferred choice for non-emergency medical needs, contributing significantly to the market's expansion.
  • The United States dominates the Global Urgent Care Center Market due to its advanced healthcare infrastructure, high prevalence of chronic diseases, and a growing population seeking immediate care. Other notable countries include Canada and the United Kingdom, where similar trends of increasing healthcare accessibility and consumer preference for urgent care services are observed, further driving market growth.
  • Recent years have seen increased regulatory attention in the U.S. to enhance the quality of urgent care services, with many states and accrediting bodies establishing minimum standards for urgent care facilities. These standards ensure urgent care centers are equipped to handle a range of medical conditions, aiming to improve patient safety and care quality, thereby fostering trust in urgent care services among consumers.
Global Urgent Care Center Market Size

Global Urgent Care Center Market Segmentation

By Type:The urgent care center market can be segmented into various types, includingWalk-in Clinics, Retail Health Clinics, Urgent Care Centers, Telehealth Services, and Others. Each of these sub-segments caters to different consumer needs and preferences, contributing to the overall market dynamics. Walk-in clinics and retail health clinics focus on minor illnesses and preventive care, while urgent care centers offer a broader range of diagnostic and treatment services. Telehealth services have grown rapidly, providing remote consultations and expanding access to care, especially in underserved areas.

Global Urgent Care Center Market segmentation by Type.

TheUrgent Care Centerssub-segment is currently dominating the market due to their ability to provide a wide range of services, including treatment for minor injuries and illnesses, diagnostic services, and preventive care. This versatility appeals to consumers seeking immediate medical attention without the long wait times typically associated with emergency rooms. Additionally, the growing trend of convenience in healthcare and integration of telemedicine is driving more patients towards these centers, solidifying their position as market leaders.

By End-User:The end-user segmentation includesIndividuals, Families, Employers, and Insurance Providers. Each group has distinct needs and preferences, influencing their utilization of urgent care services. Individuals and families seek immediate and comprehensive care for acute conditions and preventive services. Employers are increasingly partnering with urgent care providers to offer accessible healthcare benefits, while insurance providers are expanding coverage for urgent care visits to improve affordability and reduce emergency room utilization.

Global Urgent Care Center Market segmentation by End-User.

Individualsrepresent the largest end-user segment, driven by the increasing need for immediate healthcare services and the convenience offered by urgent care centers. Families also contribute significantly, as they often seek comprehensive care for various members, including children and elderly relatives. Employers are increasingly utilizing urgent care services to provide healthcare benefits to their employees, while insurance providers are adapting to cover these services, further enhancing their accessibility.

Global Urgent Care Center Market Competitive Landscape

The Global Urgent Care Center Market is characterized by a dynamic mix of regional and international players. Leading participants such as HCA Healthcare, Inc., Tenet Healthcare Corporation, UPMC Urgent Care, MedExpress Urgent Care, NextCare Urgent Care, Concentra, Inc., American Family Care, CareNow, FastMed Urgent Care, CityMD, Urgent Care Group, Patient First, MedPost Urgent Care, AFC Urgent Care, GoHealth Urgent Care contribute to innovation, geographic expansion, and service delivery in this space.

HCA Healthcare, Inc.

1968

Nashville, Tennessee, USA

Tenet Healthcare Corporation

1969

Dallas, Texas, USA

UPMC Urgent Care

1990

Pittsburgh, Pennsylvania, USA

MedExpress Urgent Care

2001

Canonsburg, Pennsylvania, USA

NextCare Urgent Care

1993

Scottsdale, Arizona, USA

Company

Establishment Year

Headquarters

Ownership Model (Corporate, Hospital, Physician, Other)

Number of Centers/Locations

Annual Patient Volume

Revenue (USD Millions)

Revenue Growth Rate (%)

Market Penetration Rate (%)

Global Urgent Care Center Market Industry Analysis

Growth Drivers

  • Increasing Demand for Convenient Healthcare Services:The urgent care sector is experiencing a surge in demand, driven by the need for accessible healthcare. In future, the U.S. is projected to have over 9,600 urgent care centers, reflecting a steady growth from previous years. This growth is fueled by a shift in consumer preferences towards immediate care options, with a significant portion of patients indicating a preference for urgent care over traditional emergency rooms due to shorter wait times and lower costs.
  • Rising Incidence of Chronic Diseases:The prevalence of chronic diseases is escalating, with the World Health Organization reporting that approximately one-third of adults globally are living with at least one chronic condition. This trend is expected to drive more patients to seek urgent care services for management and treatment. In future, the U.S. alone is expected to see an increase in chronic disease cases, necessitating more accessible healthcare solutions like urgent care centers to alleviate pressure on primary care providers.
  • Technological Advancements in Healthcare Delivery:Innovations in healthcare technology are enhancing the efficiency of urgent care services. In future, it is estimated that a substantial share of urgent care centers will adopt telemedicine solutions, improving patient access and reducing operational costs. The integration of electronic health records (EHR) and mobile health applications is also expected to streamline patient management, with a projected increase in patient engagement through digital platforms, further driving the growth of urgent care centers.

Market Challenges

  • High Competition Among Providers:The urgent care market is becoming increasingly saturated, with over 9,600 centers in the U.S. competing for patients. This intense competition is leading to price wars and reduced profit margins, making it challenging for new entrants to establish themselves. In future, it is anticipated that a portion of existing centers may struggle to maintain profitability, prompting a need for differentiation through specialized services or enhanced patient experiences.
  • Regulatory Compliance Issues:Urgent care centers face significant regulatory hurdles, including licensing and accreditation requirements. In future, compliance costs are expected to rise due to stricter regulations and the need for adherence to quality assurance standards. This financial burden can strain resources, particularly for smaller centers, making it difficult to maintain operational efficiency while ensuring compliance with evolving healthcare regulations.

Global Urgent Care Center Market Future Outlook

The urgent care market is poised for transformative growth, driven by technological advancements and evolving patient expectations. As telemedicine becomes more integrated into urgent care services, patient access will improve significantly, particularly in underserved areas. Additionally, the focus on value-based care will encourage centers to enhance patient experiences and outcomes. The anticipated rise in partnerships with hospitals will further solidify the role of urgent care centers in the broader healthcare ecosystem, ensuring their relevance and sustainability in the coming years.

Market Opportunities

  • Growth in Telemedicine Services:The increasing adoption of telemedicine presents a significant opportunity for urgent care centers. In future, it is projected that telehealth consultations will account for a growing share of all urgent care visits, allowing centers to expand their reach and improve patient satisfaction through convenient virtual care options.
  • Expansion into Underserved Areas:There is a growing opportunity for urgent care centers to establish locations in underserved regions. In future, a substantial portion of the U.S. population will live in areas with limited access to healthcare services, creating a demand for urgent care facilities that can provide timely and affordable care to these communities, ultimately improving health outcomes.

Scope of the Report

SegmentSub-Segments
By Type

Walk-in Clinics

Retail Health Clinics

Urgent Care Centers

Telehealth Services

Others

By End-User

Individuals

Families

Employers

Insurance Providers

By Service Offered

Trauma/Injury Care

Vaccination Services

Acute Illness Treatment

Diagnostic Services

Preventive Services

Others

By Ownership

Corporate-Owned

Hospital-Owned

Physician-Owned

Others

By Location

Urban Areas

Suburban Areas

Rural Areas

By Patient Demographics

Pediatric Patients

Adult Patients

Geriatric Patients

By Insurance Type

Private Insurance

Public Insurance

Self-Pay

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Centers for Medicare & Medicaid Services, Food and Drug Administration)

Healthcare Providers and Urgent Care Center Operators

Insurance Companies and Payers

Pharmaceutical and Medical Device Manufacturers

Health Technology Companies

Industry Associations and Advocacy Groups

Private Equity Firms

Players Mentioned in the Report:

HCA Healthcare, Inc.

Tenet Healthcare Corporation

UPMC Urgent Care

MedExpress Urgent Care

NextCare Urgent Care

Concentra, Inc.

American Family Care

CareNow

FastMed Urgent Care

CityMD

Urgent Care Group

Patient First

MedPost Urgent Care

AFC Urgent Care

GoHealth Urgent Care

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Global Urgent Care Center Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Global Urgent Care Center Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Global Urgent Care Center Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Demand for Convenient Healthcare Services
3.1.2 Rising Incidence of Chronic Diseases
3.1.3 Expansion of Insurance Coverage
3.1.4 Technological Advancements in Healthcare Delivery

3.2 Market Challenges

3.2.1 High Competition Among Providers
3.2.2 Regulatory Compliance Issues
3.2.3 Limited Awareness Among Consumers
3.2.4 Reimbursement Challenges

3.3 Market Opportunities

3.3.1 Growth in Telemedicine Services
3.3.2 Partnerships with Hospitals and Health Systems
3.3.3 Expansion into Underserved Areas
3.3.4 Development of Specialized Urgent Care Services

3.4 Market Trends

3.4.1 Shift Towards Value-Based Care
3.4.2 Increased Focus on Patient Experience
3.4.3 Integration of AI and Machine Learning
3.4.4 Growth of Urgent Care Franchises

3.5 Government Regulation

3.5.1 Licensing Requirements for Urgent Care Centers
3.5.2 Patient Privacy Regulations (HIPAA)
3.5.3 Insurance Reimbursement Policies
3.5.4 Quality Assurance Standards

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Global Urgent Care Center Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Global Urgent Care Center Market Segmentation

8.1 By Type

8.1.1 Walk-in Clinics
8.1.2 Retail Health Clinics
8.1.3 Urgent Care Centers
8.1.4 Telehealth Services
8.1.5 Others

8.2 By End-User

8.2.1 Individuals
8.2.2 Families
8.2.3 Employers
8.2.4 Insurance Providers

8.3 By Service Offered

8.3.1 Trauma/Injury Care
8.3.2 Vaccination Services
8.3.3 Acute Illness Treatment
8.3.4 Diagnostic Services
8.3.5 Preventive Services
8.3.6 Others

8.4 By Ownership

8.4.1 Corporate-Owned
8.4.2 Hospital-Owned
8.4.3 Physician-Owned
8.4.4 Others

8.5 By Location

8.5.1 Urban Areas
8.5.2 Suburban Areas
8.5.3 Rural Areas

8.6 By Patient Demographics

8.6.1 Pediatric Patients
8.6.2 Adult Patients
8.6.3 Geriatric Patients

8.7 By Insurance Type

8.7.1 Private Insurance
8.7.2 Public Insurance
8.7.3 Self-Pay

9. Global Urgent Care Center Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Ownership Model (Corporate, Hospital, Physician, Other)
9.2.3 Number of Centers/Locations
9.2.4 Annual Patient Volume
9.2.5 Revenue (USD Millions)
9.2.6 Revenue Growth Rate (%)
9.2.7 Market Penetration Rate (%)
9.2.8 Average Wait Time (Minutes)
9.2.9 Customer Satisfaction Score (NPS or Equivalent)
9.2.10 Service Diversification (Number of Service Lines)
9.2.11 Digital/Telehealth Adoption Rate (%)
9.2.12 Brand Recognition Index
9.2.13 Operational Efficiency Ratio (Visits per Staff per Day)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 HCA Healthcare, Inc.
9.5.2 Tenet Healthcare Corporation
9.5.3 UPMC Urgent Care
9.5.4 MedExpress Urgent Care
9.5.5 NextCare Urgent Care
9.5.6 Concentra, Inc.
9.5.7 American Family Care
9.5.8 CareNow
9.5.9 FastMed Urgent Care
9.5.10 CityMD
9.5.11 Urgent Care Group
9.5.12 Patient First
9.5.13 MedPost Urgent Care
9.5.14 AFC Urgent Care
9.5.15 GoHealth Urgent Care

10. Global Urgent Care Center Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation for Urgent Care Services
10.1.2 Decision-Making Processes
10.1.3 Evaluation Criteria for Service Providers

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Urgent Care Facilities
10.2.2 Spending on Technology Integration
10.2.3 Budget for Staff Training and Development

10.3 Pain Point Analysis by End-User Category

10.3.1 Accessibility Issues
10.3.2 Cost Concerns
10.3.3 Quality of Care

10.4 User Readiness for Adoption

10.4.1 Awareness of Urgent Care Services
10.4.2 Willingness to Use Urgent Care
10.4.3 Perceived Value of Services

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Service Effectiveness
10.5.2 Expansion into New Service Lines
10.5.3 Long-term Patient Retention Strategies

11. Global Urgent Care Center Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Identification of Market Gaps

1.2 Business Model Development


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from healthcare associations and urgent care organizations
  • Review of government health statistics and demographic data relevant to urgent care services
  • Examination of published articles and white papers on trends in urgent care delivery models

Primary Research

  • Interviews with medical directors and administrators of urgent care centers
  • Surveys conducted with patients to assess satisfaction and service utilization
  • Focus groups with healthcare professionals to discuss operational challenges and innovations

Validation & Triangulation

  • Cross-validation of findings through multiple data sources, including financial reports and market surveys
  • Triangulation of insights from primary interviews with secondary data trends
  • Sanity checks performed by expert panels comprising healthcare analysts and industry veterans

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total healthcare expenditure and allocation to urgent care services
  • Segmentation of market size by geographic regions and service types (e.g., walk-in clinics, telemedicine)
  • Incorporation of growth rates from historical data and projected healthcare trends

Bottom-up Modeling

  • Collection of operational data from a sample of urgent care centers to establish average revenue per visit
  • Analysis of patient volume trends and service mix to derive revenue estimates
  • Cost structure analysis to understand profitability and operational efficiency

Forecasting & Scenario Analysis

  • Multi-variable forecasting using factors such as population growth, insurance coverage changes, and healthcare policy shifts
  • Scenario modeling based on potential impacts of telehealth adoption and regulatory changes
  • Development of baseline, optimistic, and pessimistic market projections through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Patient Experience in Urgent Care100Urgent Care Patients, Caregivers
Operational Insights from Urgent Care Centers60Center Administrators, Medical Directors
Market Trends in Telemedicine50Telehealth Providers, IT Managers
Regulatory Impact on Urgent Care Services40Healthcare Policy Experts, Compliance Officers
Insurance Coverage and Reimbursement Practices45Insurance Underwriters, Claims Adjusters

Frequently Asked Questions

What is the current value of the Global Urgent Care Center Market?

The Global Urgent Care Center Market is valued at approximately USD 28 billion, reflecting a significant growth trend driven by increasing demand for immediate healthcare services and a shift towards outpatient care.

Which countries dominate the Global Urgent Care Center Market?

What are the main types of urgent care centers?

What factors are driving the growth of the urgent care center market?

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