Indonesia Health Tech Market Outlook to 2025
Lack of Medical Staff and Protective Gear to Lean on Healthcare Startups in Indonesia
November 2020
140
About the Report
About the Report
The report titled “Indonesia Health Tech Market Outlook to 2025” provides a comprehensive analysis of the Health Tech industry of Indonesia. The report also covers overview and genesis of the industry, overall market size in terms of revenue, market segmentation by, product types, cities; snapshot on E-Pharmacy Market, Online Consultation Market, Healthcare IT solutions Market and Appointment Booking Market, trends and developments, regulatory landscape, customer level profiling, issues and challenges and comparative landscape including competition scenario, cross-comparison, opportunities and bottlenecks and company profiling of major players in the health tech industry. The report concludes with future market projections on the basis of sales revenue, by market, product types, region, cause and effect relationship, and success case studies highlighting the major opportunities and cautions.
Indonesia Health Tech Market Overview and Size
Indonesia Health Tech market grew at a very high growth rate over the review period 2017-2020 and was further supported by an increase in health awareness among the younger population, the advancement of technology in the market, introduction of new platforms in the market. The entry of domestic players with international investments has also contributed to the same. Strong growth was observed in Indonesia's health tech industry majorly due to high-end user demand.
Indonesia Health Tech Market Segmentation
By Product Type: The health tech market is segmented on the basis of the type of products available in Indonesia. The market is segmented into E-pharmacy, online consultation, healthcare IT solutions, and appointment booking platforms. The online consultation segment holds a higher share in Indonesia's health tech market during 2020 owing to the increasing demand of virtual consultation, social distancing, and lockdown in the initial months of 2020 due to the covid-19 pandemic. Whereas on the other hand, the appointment booking segment held the lowest share in the market due to its low product awareness in Indonesia.
Detailed Analysis of Indonesia E-pharmacy market:
The e-pharmacy market was observed to be in its initial growing stage alongside witnessing massive growth over the recent years. Nonprescription based drugs/products contribute the largest towards the sales revenue in the e-pharmacy market. The e-pharmacy segment contributed to the second-highest share of revenue in 2020P. The e-pharmacy market is further segmented on the basis of order split, order platform, and cities. The competition in the e-pharmacy market was observed to be concentrated with major players competing on the basis of availability of products, pricing/discounts, product variety, and other factors. Some of the major players include Halodoc, K-24Klik, SehatQ, and others with Halodoc leading the market in terms of GMV in 2020P. Owing to clear government regulations for the e-pharmacy platforms along with the increase in product listings on E-platforms platforms, the online sale is expected to grow in the near future.
Detailed Analysis on Indonesia Online Consultation Market:
The online consultation market was observed to be in its early growth stage alongside witnessing very high growth over the years due to its increased demand by the people in Indonesia. Video consultation contributes the maximum towards the revenue by the value of the online consultation market. The online consultation segment contributed the highest share of revenues in 2020 in the Indonesia Health Tech market. The online consultation market is further segmented on the basis of mode of consultation, type of doctor, and cities. The competition in the online consultation market was observed to be highly concentrated with major players competing on the basis of availability of doctors, type of doctors and other factors. Some of the major players include halodoc, Alodokter, GrabHealth (Good Doctor Technology) and others with Halodoc leading the market in terms of sales revenue by value in 2019
Detailed Analysis on Indonesia Healthcare IT Solutions Market:
The Healthcare IT Solutions market was observed to be in its steady growing stage as compared to other markets, alongside witnessing adequate growth over the years. Hospitals being the majority of end-user contribute the largest revenue value for the healthcare IT solutions market. The healthcare IT solutions market is further segmented on the basis of end-users, type of product, type of payment, and cities. The competition in the healthcare IT solutions market was observed to be moderately concentrated with major players competing on the basis of product variety, service offerings, clientele, and other factors. Some of the major players include Trustmedis, Assist.ID, Konsula, Omnicare, Medigo, and others with Trustmedis leading the market in terms of sales revenue by value in 2019. Owing to the increase in product awareness and additional budgeting solutions the sales are expected to grow in the near future.
Detailed Analysis on Appointment Booking Market:
The Appointment Booking market was observed to be in its initial growth stage alongside witnessing moderately increasing growth rates over the years. Clinics contribute the largest volume for the appointment booking market. The appointment booking market is further segmented on the basis of booking destination, cities, type of doctor, and booking platform. The competition in the appointment booking market was observed to be relatively concentrated with major players competing on the basis of availability of doctors, type of doctors, location and other factors. Some of the major players include Alodokter, Halodoc, GrabHealth (Good Doctor Technology), SehatQ, and others with Halodoc leading the market in terms of sales revenue by value in 2019. Owing to the availability and addition of new specialty of doctors along with the integration of real-time queue management, the sale is expected to grow in the near future.
Competitive Landscape in Indonesia Health Tech Market
Competition was again observed to be moderately fragmented however, within some product segments, the competition has become concentrated with the entry of domestic players such as Halodoc, Alodokter and others. Nevertheless, the local / domestic players have a presence in the market in terms of revenue, product variants and others.
Indonesia Health Tech Market Future Outlook and Projections
Factors such as new product variants, additional availability of doctors, shifting from traditional to online health services will drive the Indonesian Health Tech market in the near future both in terms of revenue and sales volume. Apart from domestic players numerous other international players might enter the market and contribute towards the growth in future in Indonesia.
Key Segments Covered
By Product
E-Pharmacy Market
Online Consultation Market
Healthcare IT Solutions Market
Appointment Booking Market
Product Type
- E-Pharmacy Market
Order Split (Prescribed, OTC and Others)
Order Platform (Mobile and Web)
Cities (Jakarta, Bandung, Surabaya and others)
- Online Consultation Market
Mode of Consultation (Chat, Audio, Video)
Type of Doctor (General and Specialized)
Cities (Jakarta, Bandung, Surabaya and Others)
- Healthcare IT Solutions Market
End Users (Hospitals, Clinics and Pharmacies)
Products (HMS, CMS, PMS, EMR)
Type of Payment (Subscription, per-invoice)
Cities (Jakarta, Surabaya, Medan, others)
- Appointment Booking Market
Destination (Hospitals, Clinics)
Type of Doctor (General, specialized, dentist)
Cities (Jakarta, Tangerang, Surabaya and others)
Booking Platform (Mobile, web)
Key Target Audience
- Healthcare Professionals
- Hospitals
- Clinics
- Investors
- Venture Capitalists
- Healthcare startups
- Health tech startups
- Online Consultation Platform
- E-Health Platforms
- Appointment Booking Platforms
- Healthcare IT Companies
Time Period Captured in the Report:
- Historical Period: 2017-2020P
- Forecast Period: 2020P–2025F
Companies Covered:
1. Online Consultation
- Halodoc
- Alodokter
- TanyaDok (Atoma Medical)
- GrabHealth(Good Doctor Technology)
- Konsula
- SehatQ
- YesDok
2. E-Pharmacy
- K24Klik (Apotek K24)
- Halodoc
- GoApotik (PT GUE)
- Prosehat (Atoma Medical)
- SehatQ
- GrabHealth (Good Doctor Technology)
3. Healthcare IT Solutions
- Medico
- Medigo
- Konsula
- OmniCare
- Assit.ID
- Periksa.ID
- Bridge Tech Solutions
- Elitser IT Solutions
4. Appointment Booking
- Alodokter
- Halodoc
- Konsula
- BookDoc
- OkaDoc
- SehatQ
- GrabHealth (Good Doctor Technology)
- Practor
Key Topics Covered in the Report
- Indonesia Health Tech Market Introduction
- Indonesia Health Teh Market Size, 2017-2020P
- Indoneisa Health Tech Market Segmentation, 2017-2020P (GMValue on the basis of type of product – E-Pharmacy, Online Consultation, Healthcare IT Solutions and Appointment booking)
- Detailed Analysis on Indonesia E-Pharmacy Market ( BY GMV - By Order Split on the basis of Prescribed drugs, OTC drugs, Medical devices and other products, By city – Jakarta, Bandung, Surabaya and Others, By Order platform – Mobile application and web browser, By No. of Orders - By Order Split on the basis of Prescribed drugs, OTC drugs, Medical devices and other products, By city – Jakarta, Bandung, Surabaya and Others, By Order platform – Mobile application and web browser)
- Detailed Analysis on Indonesia Online Consultation Market (By No. of Consultations: By Mode of Consultation – Chat, Video and Audio, By Type of Doctor – General practitioner and Specialized Doctor, By City – Jakarta, Bandung, Surabaya and Others, By GMV - By Mode of Consultation – Chat, Video and Audio, By Type of Doctor – General practitioner and Specialized Doctor, By City – Jakarta, Bandung, Surabaya and Others)
- Detailed Analysis on Indonesia Healthcare IT Solutions Market (By GMV – By end users – Hospitals, Clinics and Drug Stores, By Payment Methods – Subscription and Per-Invoice, By Product Type – Software and IT Services)
- Detailed Analysis on Indonesia Appointment Booking Market (By GMV – By Destination – Hospitals and clinics, By city – Jakarta, Tangerang, Surabaya and others, by platform – Mobile app and web browser, By type of Doctor – General Practitioner, Dentist and Specialized Doctor, By no. of Appointments -By Destination – Hospitals and clinics, By city – Jakarta, Tangerang, Surabaya and others, by platform – Mobile app and web browser, By type of Doctor – General Practitioner, Dentist and Specialized Doctor)
- Trends and Developments in Indonesia Health Tech Market (Future Projections on
- Regulatory Landscape in Indonesia Health Tech Market
- Target End Users (target End users for the E-Pharmacy segment, online consultation segment, healthcare IT solutions segment and the appointment booking segment)
- Comparative Landscape in Indonesia Health Tech Market
- Indonesia Health Tech Market Future Outlook and Projections, 2020P-2025F (GMValue on the basis of type of product – E-Pharmacy, Online Consultation, Healthcare IT Solutions and Appointment booking)
- International Success Case Study for Indonesia Health Tech Market
Products
Products
Key Segments Covered
By Product
E-Pharmacy Market
Online Consultation Market
Healthcare IT Solutions Market
Appointment Booking Market
Product Type
- E-Pharmacy Market
Order Split (Prescribed, OTC and Others)
Order Platform (Mobile and Web)
Cities (Jakarta, Bandung, Surabaya and others)
- Online Consultation Market
Mode of Consultation (Chat, Audio, Video)
Type of Doctor (General and Specialized)
Cities (Jakarta, Bandung, Surabaya and Others)
- Healthcare IT Solutions Market
End Users (Hospitals, Clinics and Pharmacies)
Products (HMS, CMS, PMS, EMR)
Type of Payment (Subscription, per-invoice)
Cities (Jakarta, Surabaya, Medan, others)
- Appointment Booking Market
Destination (Hospitals, Clinics)
Type of Doctor (General, specialized, dentist)
Cities (Jakarta, Tangerang, Surabaya and others)
Booking Platform (Mobile, web)
Key Target Audience
- Healthcare Professionals
- Hospitals
- Clinics
- Investors
- Venture Capitalists
- Healthcare startups
- Health tech startups
- Online Consultation Platform
- E-Health Platforms
- Appointment Booking Platforms
- Healthcare IT Companies
Time Period Captured in the Report:
Historical Period: 2017-2020P
Forecast Period: 2020P–2025F
Companies
Companies Covered:
1. Online Consultation
- Halodoc
- Alodokter
- TanyaDok (Atoma Medical)
- GrabHealth(Good Doctor Technology)
- Konsula
- SehatQ
- YesDok
2. E-Pharmacy
- K24Klik (Apotek K24)
- Halodoc
- GoApotik (PT GUE)
- Prosehat (Atoma Medical)
- SehatQ
- GrabHealth (Good Doctor Technology)
3. Healthcare IT Solutions
- Medico
- Medigo
- Konsula
- OmniCare
- Assit.ID
- Periksa.ID
- Bridge Tech Solutions
- Elitser IT Solutions
4. Appointment Booking
- Alodokter
- Halodoc
- Konsula
- BookDoc
- OkaDoc
- SehatQ
- GrabHealth (Good Doctor Technology)
- Practor
Table of Contents
Table of Contents
1. Indonesia Health Tech Market – Executive Summary
2. Indonesia Health Tech Industry Introduction and Overview
21Indonesia Healthcare Market – Providing Opportunity for Health Tech
2.2Scope in Health Tech Market
2.3Target End Users(target End users for the E-Pharmacy segment, online consultation segment, healthcare IT solutions segment and the appointment booking segment)
2.4Present Day Challenges (challenges in the healthcare industry and solutions provided by the health tech products)
2.5Regulatory Environment (Govt regulations, apporovals)
2.6Timeline of Major Players
3. Funding Scenario in Indonesia Health Tech Market
3.1Investment Activities in Indonesia Health Tech Market (describing investors, funding amount, funding type and latest funding)
3.2Investment Map
4. Indonesia Health Tech Market Size and Segmentation (on the Basis of Gross Merchandise Value)
4.1Indonesia Health Tech Market Size and Segmentation (2017-2020P)
4.2Indonesia Health Tech Market Segmentation (2017-2020P) (GMValue on the basis of type of product – E-Pharmacy, Online Consultation, Healthcare IT Solutions and Appointment booking)
5. Supply Ecosystem
5.1 Indonesia E-Pharmacy Market
Executive Summary
Indonesia E-pharmacy market overview (2017-2020P)
Market introduction
Genesis & Overview (Emerging Phase, Growing Phase and Maturity Phase)
By GMV 2017-2020P
Indonesia E-Pharmacy Market Segmentation 2020P ( BY GMV - By Order Split on the basis of Prescribed drugs, OTC drugs, Medical devices and other products, By city – Jakarta, Bandung, Surabaya and Others, By Order platform – Mobile application and web browser, By No. of Orders - By Order Split on the basis of Prescribed drugs, OTC drugs, Medical devices and other products, By city – Jakarta, Bandung, Surabaya and Others, By Order platform – Mobile application and web browser)
Comparitive Landscape in Indonesia E-Pharmacy Market
Competition Scenario (Competition stage, key product segments, potential tie ups, opportunitites, Competirtion Parameters)
Cross Comparison of Major Players (On USP, Business Model, Average Order Size, Sourcing, Partnerships, Delivery charges, availability, Locations , Refund policy, recent and future developments)
Market Share (on the basis of GMV, 2020P)
Operating Model
Indonesia E-Pharmacy Market Analysis
SWOT Analysis
Opportunities and Bottlenecks
Indonesia E-Pharmacy Market Future Outlook and Projections 2025F
5.2 Indonesia Online Consultation Market
Executive Summary
Indonesia Online Consultation market overview (2017-2020P)
Market introduction
Genesis & Overview (Emerging Phase, Growing Phase and Maturity Phase)
By GMV 2017-2020P
Indonesia Online Consultation Market Segmentation 2020P (By No. of Consultations: By Mode of Consultation – Chat, Video and Audio, By Type of Doctor – General practitioner and Specialized Doctor, By City – Jakarta, Bandung, Surabaya and Others, By GMV - By Mode of Consultation – Chat, Video and Audio, By Type of Doctor – General practitioner and Specialized Doctor, By City – Jakarta, Bandung, Surabaya and Others)
Comparitive Landscape in Indonesia Online Consultation Market
Competition Scenario (Competition stage, Market Dominance, Foothold)
Cross Comparison of Major Players (USP, Business Model, No. of Doctors, Locations, Booking Methods, Payment Methods, Format, Subscriptions, Recent and Future Developments)
Market Share (on the basis of GMV, 2020P)
Operating Model
Indonesia Online Consultation Market Analysis
SWOT Analysis
Opportunities and Bottlenecks
Indonesia Online Consultation Market Future Outlook and Projections 2025F
5.3 Indonesia Healthcare IT Solutions Market
Executive Summary
Indonesia Healthcare IT Solutions market overview (2017-2020P)
Market introduction
Genesis & Overview (Emerging Phase, Growing Phase and Maturity Phase)
By GMV 2017-2020P
Indonesia Healthcare IT Solutions Market Segmentation 2020P (By GMV – By end users – Hospitals, Clinics and Drug Stores, By Payment Methods – Subscription and Per-Invoice, By Product Type – Software and IT Services)
Comparitive Landscape in Indonesia Healthcare IT Solutions Market
Competition Scenario (Competition stage, foothold, competitive parameters)
Cross Comparison of Major Players (Services – Type of Products, Service offerings, Availability of Software, Location, Recent and Future Developments)
Market Share (on the basis of GMV, 2020P)
Operating Model
Indonesia Healthcare IT Solutions Market Analysis
SWOT Analysis
Opportunities and Bottlenecks
Indonesia Healthcare IT Solutions Market Future Outlook and Projections 2025F
5.4 Indonesia Appointment Booking Market
Executive Summary
Indonesia Appointment Booking market overview (2017-2020P)
Market introduction
Genesis & Overview (Emerging Phase, Growing Phase and Maturity Phase)
By GMV 2017-2020P
Indonesia Appointment Booking Market Segmentation 2020P (By GMV – By Destination – Hospitals and clinics, By city – Jakarta, Tangerang, Surabaya and others, by platform – Mobile app and web browser, By type of Doctor – General Practitioner, Dentist and Specialized Doctor, By no. of Appointments -By Destination – Hospitals and clinics, By city – Jakarta, Tangerang, Surabaya and others, by platform – Mobile app and web browser, By type of Doctor – General Practitioner, Dentist and Specialized Doctor)
Comparitive Landscape in Indonesia Appointment Booking Market
Competition Scenario (Competiton stage, tie ups, competition parameters)
Cross Comparison of Major Players (USP, Services, Type of payment, type of doctors, cancellation policy, mod of booking, future and recent developments)
Market Share (on the basis of GMV, 2020P)
Operating Model
Indonesia Appointment Booking Market Analysis
SWOT Analysis
Opportunities and Bottlenecks
Indonesia Appointment Booking Market Future Outlook and Projections 2025F
6. Major Players in the Health Tech Market
6.1Company Profiles of Major Players (USP, Service offerings, payment methods, industry partners, subscriptions, funding, recent and future developments)
7. Indonesia Health Tech Market Future Outlook and Projections 2025F
7.1By GMV 2025F
7.2By market segmentation 2025F (GMValue on the basis of type of product – E-Pharmacy, Online Consultation, Healthcare IT Solutions and Appointment booking)
7.3Future Trends and way forward (emerging trends in the health tech market)
8. Impact of Covid-19
9. International Case Study
9.1Success Case study
10. Industry Speaks (Interview with industry leaders)
11. Appendix/Research Methodology
11.1Market Definitions
11.2Abbreviations
11.3Primary Research Approach
12. Disclaimer
13. Contact Us
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