Indonesia Facility Management Market Outlook to 2023

By Single, Bundled and Integrated Services; By Soft Services (Housekeeping, Security, Landscaping and others ) and Hard Services (Electromechanical services, Operations and Maintenance Services, Fire Safety and Security Systems), By End User Sectors (Industrial, Commercial, Residential, Infrastructure and others)

Region:Asia

Author(s):

Product Code:KR765

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Published on

March 2019

Total pages

117

Table of Content

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About the Report

About the Report

The report titled "Indonesia Facility Management Market Outlook to 2023 - By Single, Bundled and Integrated Services; By Soft Services (Housekeeping, Security, Landscaping and others ) and Hard Services (Electromechanical services, Operations and Maintenance Services, Fire Safety and Security Systems), By End User Sectors (Industrial, Commercial, Residential, Infrastructure and others)" covers introduction on Indonesia Facility Management market, business acquisition process, vendor selection process, trends and developments, issues and challenges, SWOT analysis, competitive landscape and government regulations. The report concludes with market projection and analyst recommendations highlighting the major opportunities and cautions.

Market Overview
Indonesia Facility Management market is at the growing stage. Indonesia Facility Management market in terms of revenue has increased at a positive CAGR during the period 2012-2018(P). This growth was supported by the growth of multinational companies, especially in the construction industry, along with rising demand for industrial and residential spaces in the country, wherein market players catered to the needs of the clients for both hard and soft services. The customers in the market are highly price sensitive and lack awareness about the importance of facility management services has resulted in low penetration.
The Integrated Facility management market is relatively at a nascent stage in the country and its penetration is low due to preference for single and bundled services by most end users, especially local companies. Facility management services are used by both local companies and MNCs in the country. However, the local companies usually prefer Single or bundled services whereas the MNCs prefer integrated FM services in Indonesia.

Indonesia Facility Management Market

Indonesia Facility Management Market Segmentation
By Soft Services and Hard Services: Soft services dominated the market in terms of generating revenue in the year 2018(P). The development in sectors such as real estate, commercial and residential owing to One Million Homes program has amplified the demand for soft services in the country owing to rise in need for cleaning and security services

By Type of Services: Bundled services contributed a major share in terms of generating revenues for the industry in 2018(P). Bundled services are largely demanded by retail and commercial private sectors. Single services contributed second highest revenue share; whereas integrated facility management services accounted a mere share in the overall facility management market revenues in 2018(P).

By End User Sectors: Industrial sector contributed the highest revenue share in the overall facility management industry in Indonesia in the year 2018(P). This was followed by the mere revenue share contribution from residential sector, commercial sector and infrastructure. Infrastructure sector was largely driven by aviation expansion program in Indonesia it includes Ministry of Transportation plan to build 57 new airports by 2019.

By Soft Services (Housekeeping, Security, Landscaping and others): Housekeeping (including cleaning services) was the largest contributor to the soft services industry in 2018 followed by Landscaping, Security Services and other soft services including waste management, mail delivery services and other services. Growth in the residential, construction and tourism industry has surged the demand for cleaning services in the country.

By Hard Services (Electromechanical services, Operations and Maintenance Services, Fire Safety and Security Systems): Electromechanical services (including HVAC) have dominated the hard services market in Indonesia followed by operational and maintenance services and fire safety and security systems during 2018(P) in terms of revenue. Electromechanical services had the highest share mainly due to the conditions in the country itself. Moreover, Entities have to incur expenditure on building temperature control, air conditioning, electricity and others.

Competitive Landscape
Indonesia Facility Management market is highly concentrated. ISS Facility Services Inc. is the market leader and has the highest market share in the Facility Management market in Indonesia on the basis of revenue in 2017. This was followed by JLL Inc., Shield on Services (SOS), Atalian Global Services, Spektra Solusindo and others. These market players compete in the FM market in Indonesia on the basis of Price of services, quality and knowledge of services, track record and past history within the industry and sectors serviced.
Indonesia Facility Management Future Outlook
In future, it is anticipated that Indonesia facility management market in terms of revenue will increase at a positive CAGR during the period 2018(P) – 2023. In Indonesia, it is expected that the demand for both soft and hard services will be further augmented largely due to increasing growth in the constructional activities. Moreover, increasing demand from multinational clients is likely to drive future demand for IFM services in Indonesia with commercial office buildings and industrial plants being the future penetration sectors for IFM services. The growth in industrial, residential, commercial and infrastructure sectors in the country will further increase the demand of FM services by these industries. Indonesia’s public sector is the most important pillar of its fast-growing construction industry, and it has benefitted significantly from President Widodo’s infrastructure development agenda, which is part of the National Medium-Term Development Plan (RPJMN).

Key Segments Covered
By Soft Services and Hard Services
Soft Services
Hard Services
By Type of Services
Single Services
Bundled Services
Integrated Facility Services
By End User Sectors
Industrial sector
Commercial sector
Residential sector
Infrastructure and others
Indonesia Soft Services Facility Management Market is further Segmented
By Soft Services
Housekeeping (including Cleaning)
Landscaping
Security
Others
Indonesia Hard Services Facility Management Market is further Segmented
By Hard Services
Electromechanical Services (including HVAC)
Operational and Maintenance Services
Fire Safety and Security Systems
Key Target Audience
Facility Management Companies
3PL Companies
Real Estate Construction Companies
Hospitality Sector

Time Period Captured in the Report:
Historical Period: 2012-2018
Forecast Period: 2019-2023

Companies Covered:

ISS Facility Services Inc.
JLL Inc.
Shield on Services (SOS)
Atalian Global Services
Spektra Solusindo
Maple Leaf Relocation and Facility Services
Colliers Facility Management Services
Leads Property Services Indonesia

Key Topics Covered in the Report

Executive Summary
Research Methodology
Introduction on Indonesia Facility Management Market
Business Acquisition Process in Indonesia Facility Management Market
Indonesia Facility Management Market Size by Revenue (2012-2018)
Indonesia Facility Management Market Segmentation
Indonesia Facility Management Market Segmentation by Soft and Hard Services
Indonesia Facility Management Market by type of services (Single Services, Bundled Services and Integrated Services)
Indonesia Facility Management Market by End User Sectors
Indonesia Facility Management Market by Personnel Type
Trends and Developments in the Facility Management Market
Issues and Challenges in the Facility Management Market
Government Regulations in Indonesia Facility Management Market
SWOT Analysis of Indonesia Facility Management Market
Competitive Scenario in Indonesia Facility Management Market
Shares and Company Profiles of Major Players in the Market
Vendor Selection Process in Indonesia Facility Management Market
Indonesia Facility Management Market Future Outlook and Projections (2019-2023)
Analyst Recommendations in Indonesia Facility Management Market

Products

Products

By Soft Services and Hard Services (Soft Services and Hard Services), By Type of Services (Single Services, Bundled Services and Integrated Facility Services), By End User Sectors (Industrial sector, Commercial sector, Residential sector, Infrastructure and others), Indonesia Soft Services Facility Management Market is further Segmented By Soft Services (Housekeeping (including Cleaning), Landscaping, Security and Others), Indonesia Hard Services Facility Management Market is further Segmented By Hard Services (Electromechanical Services (including HVAC), Operational and Maintenance Services, Fire Safety and Security Systems)


Companies

ISS Facility Services Inc., JLL Inc., Shield on Services (SOS), Atalian Global Services, Spektra Solusindo, Maple Leaf Relocation and Facility Services, Colliers Facility Management Services and Leads Property Services Indonesia

Table of Contents

Table of Contents

1. Executive Summary

1.1. Indonesia Facility Management Market Size and Overview
1.2. Indonesia Facility Management Market Segmentation
1.3. Indonesia Soft Services Facility Management Market
1.4. Indonesia Hard Services Facility Management Market
1.5. Indonesia Facility Management Competitive Landscape
1.6. Future Outlook and Projections

2. Research Methodology

2.1. Market Definitions
2.2. Abbreviations
2.3. Market Sizing and Modeling

Research Methodology
Variables (Dependent And Independent)
Multi Factor Based Sensitivity Model
Limitations
Final Conclusion

3. Indonesia Facility Management Market Overview and Genesis

4. Business Acquisition Process in Indonesia Facility Management Market

5. Indonesia Facility Management Market Size by Revenue, 2012-2018(P)

6. Indonesia Facility Management Market Segmentation, 2018(P)

6.1. By Soft and Hard Facility Management Services, 2018(P)

6.1.1. Soft Services Segmentation (Housekeeping, Security, Landscaping and Others), 2018(P)
6.1.2. Hard Services Segmentation (Electromechanical Services (including HVAC), Operation and Maintenance and Fire Safety and Security System), 2018(P)

6.2. By Single Services, Bundled Services and Integrated Facility Management Services, 2018(P)
6.3. By End User Sectors (Industrial, Residential, commercial, Infrastructure and others), 2018(P)
6.4. By Personnel Type (Outsource personnel and in- house personnel), 2018(P)

7. Vendor Selection Process for Indonesia Facility Management Market

8. Trends and Developments in the Indonesia Facility Management Market

8.1. Increasing Penetration of International Players
8.2. Rising Focus on Infrastructure
8.3. Technology usage by companies to provide services is underdeveloped

9. Issues and Challenges in the Indonesia Facility Management Market

9.1. Highly Price Sensitive End- Users
9.2. Limited Awareness Regarding IFM and Its Benefits
9.3. Lack of Understanding of Various FM Contracts
9.4. Lack of labor force, skills and training

10. Regulatory Framework in Indonesia Facility Management Market

11. SWOT Analysis for Indonesia Facility Management Market

12. Competitive Landscape For Indonesia Facility Management Market, 2017

13. Company Profiles of Major Players in Indonesia Facility Management Market

13.1. ISS Facility Services (Indonesia) Inc.
13.2. Jones Lang Lasalle (JLL) Indonesia Inc.
13.3. PT. Shield On Service (SOS) Indonesia
13.4. ATALIAN Global Services
13.5. PT. Spektra Solusindo
13.6. Others

14. Indonesia Facility Management market Future Outlook and Projections, 2019E - 2023E

14.1. Indonesia Facility Management Market Size, 2019E – 2023E
14.2. Indonesia Facility Management Market Segmentation, 2018(P) - 2023E

14.2.1. By Soft and Hard Facility Management Services, 2018(P)-2023

Soft Services Segmentation (Housekeeping, Security, Landscaping and Others), 2018(P) – 2023E
Hard Services Segmentation (Electromechanical Services (including HVAC), Operationand Maintenance and Fire Safety and Security Systems), 2018(P) – 2023E

14.2.2. By Single Services, Bundled Services and Integrated Services, 2018(P) - 2023E
14.2.3. By Sectors (Industrial, Residential, commercial, Infrastructure and others), 2018(P)-2023E
14.2.4. By Personnel Type (Outsource personnel and in- house personnel), 2018(P)-2023E

15. Analyst Recommendations

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List of Figure

Figure 1-1: Flow Chart of Indonesia Facility Management Market, 2018(P)
Figure 4-1: Business Acquisition Process in Indonesia Facility Management Market, 2018
Figure 5-1: Indonesia Facility Management Market Size on the Basis of Revenues in USD Million and Growth Rate in Percentage (%), 2012-2018(P)
Figure 6-1 Facility Management Market Segmentation by Soft and Hard Services on the basis of Revenues in Percentage (%), 2018(P)
Figure 6-2: Soft Services Market Segmentation by Type of Services (Housekeeping, Landscaping, Security and Others) on the Basis of Revenues in Percentage (%), 2018(P)
Figure 6-3: Indonesia Hard Services Market Segmentation by Type of Services (Electromechanical Services (including HVAC), Operational and Maintenance and Fire Safety and Security System) on the Basis of Revenues in Percentage (%), 2018(P)
Figure 6-4: Indonesia Facility Management Market Segmentation by Type of Services (Single Services, Bundled Services and Integrated Services) on the Basis of Revenues in Percentage (%), 2018(P)
Figure 6-5: Indonesia Facility Management Market Segmentation by Sectors (Industrial, Residential, Commercial, Infrastructure and Others) on the Basis of Revenues in USD Million, 2018(P)
Figure 6-6: GDP Contribution from Construction in Indonesia on the Basis of Revenue in IDR Trillion and Growth Rate in Percentage (%), 2012- 2018(P)
Figure 6-7: Hospitals in Indonesia on the Basis of Number and Growth Rate in Percentage (%), 2012- 2018(P)
Figure 6-8: Sales from Hypermarkets and Supermarkets in Indonesia on the basis of Revenue in USD Billion and Growth Rate in Percentage (%), 2012- 2018(P)
Figure 6-9: Indonesia Facility Management Market Segmentation by Personnel Type (Outsourced Personnel and In- House Personnel) on the Basis of Revenues in Percentage (%), 2018(P)
Figure 7-1: Vendor Selection Process of FM Companies in Indonesia
Figure 8-1: Houses Constructed by the Government under One Million Homes’ Programme, 2015-2017
Figure 12-1: Market Share of Major Companies in Indonesia Facility Management Market on the Basis of Revenues in Percentage (%), 2017
Figure 13-1: ISS Facility Services Inc. (including Facility Management, Catering Services) in Indonesia on the Basis of Revenue in USD Million, 2016-2017
Figure 14-1: Indonesia Facility Management Market Future Projections on the Basis of Revenues in USD Million and Growth Rate in Percentage (%), 2018(P) - 2023E
Figure 14-2: GDP of Indonesia in USD Billion and Growth Rate in Percentage (%), 2018(P)-2023E
Figure 14-3: Indonesia Facility Management Market Segmentation by Soft and Hard Facility Management Services on the Basis of Revenues in Percentage (%), 2018(P) - 2023E
Figure 14-4: Indonesia Soft Services Market Segmentation by Type of Services (Housekeeping, Security, Landscaping and Others) on the Basis of Revenues in Percentage (%), 2018(P) - 2023E
Figure 14-5: Indonesia Hard Services Market Segmentation by Type of Services (Electromechanical Services (including HVAC), Operational and Maintenance and Fire Safety and Security System) on the basis of Revenues in Percentage (%), 2018(P) - 2023E
Figure 14-6: Indonesia Facility Management Market Segmentation by Type of Services (Single Services, Bundled Services and Integrated Services) on the basis of Revenues in Percentage (%), 2018(P) - 2023E
Figure 14-7: Indonesia Facility Management Market Segmentation by Sectors (Industrial, Residential, Commercial, Infrastructure and Others) on the Basis of Revenues in Percentage (%), 2018(P)-2023E
Figure 14-8: GDP Contribution from Construction in Indonesia on the Basis of Revenue in IDR Trillion and Growth Rate in Percentage (%), 2018(P)-2023E
Figure 14-9: Hospitals in Indonesia on the Basis of Number and Growth Rate in Percentage (%), 2018(P)-2023E
Figure 14-10: Sales of Hypermarkets and Supermarkets in Indonesia on the Basis Revenue in USD Billion and Growth Rate in Percentage (%), 2018(P)-2023E
Figure 14-11: Indonesia Facility Management Market Segmentation by Personnel Type (Outsourced Personnel and In- House Personnel) on the Basis of Revenues in Percentage (%), 2018(P) - 2023E


List of Table

Table 2-1: Scope of Services included in Each Soft Services / Solutions
Table 2-2: Scope of Services included in Each Hard Services / Solutions
Table 2-3: Correlation Matrix of Indonesia Facility Management Market
Table 2-4: Regression Coefficients Output for Indonesia Facility Management Market
Table 3-1: Indonesia Facility Management Market Overview including Genesis, Country’s Economy, Market Stage, End User, Major Products, Competitive Scenario and Growth Drivers
Table 4-1: Business Acquisition Process in Indonesia Facility Management Market, 2018
Table 5-1: Rationale and Description for Indonesia Facility Management Market on the Basis of Revenue, 2012-2018(P)
Table 6-1: Rationale and Description for Indonesia Facility Management Market Segmentation by Soft and Hard Services on the Basis of Revenue, 2018(P)
Table 6-2: Soft Services Market Segmentation by Type of Services (Housekeeping, Security, Landscaping and Others) on the Basis of Revenues in USD Million, 2018(P)
Table 6-3: Rationale and Description for Indonesia Hard Services Market Segmentation by Type of Services (HVAC, Electromechanical Services, Operation and Maintenance and Fire Safety and Security System) on the Basis of Revenues, 2018(P)
Table 6-4: Rationale and Description Indonesia Facility Management Market Segmentation by Type of Service (Single Services, Bundled Services and Integrated Facility Management Services) on the Basis of Revenues, 2018(P)
Table 6-5: Rationale and Description for Indonesia Facility Management Market Segmentation by End User Sectors (Industrial, Residential, commercial, Infrastructure and others) on the Basis of Revenues in USD Million, 2018(P)
Table 6-6: Rationale and Description for Indonesia Facility Management Market Segmentation by Personnel Type (Outsourced Personnel and In- House Personnel) on the Basis of Revenues in USD Million, 2018(P)
Table 7-1: Rationale for Parameters of Vendor Selection Process for Choosing a Facility Management Service in Indonesia
Table 8-1: Indonesia Facility Management Market Major Technological Trends, 2018
Table 10-1: Regulations and Guidelines in Indonesia Facility Management Market including Labor Law and Environmental Law
Table 11-1: SWOT Analysis for Indonesia Facility Management Market, 2018
Table 12-1: Competition Scenario in Indonesia Facility Management Market Including Competition Stage, Company Position and Parameters of Competition
Table 12-2: Market Share of Major Players in Indonesia Facility Management Market on the Basis of Revenues in USD Million, 2017
Table 12-3: Cross Comparison of Major Players in Indonesia Facility Management Market on the Basis of Strengths and Weakness
Table 13-1: Company Profile of ISS Facility Services (Indonesia) Inc. Including Company Overview, Business Strategies, Regional Presence, Employee Base, Market Share, Recent Developments, Major Industries Served and Major Clients
Table 13-2: Overall Service Portfolio of ISS including Cleaning Services, Support Services, Property Services, Catering Services, Security Services and Parking Services
Table 13-3: Company Profile of Jones Lang Lasalle (JLL) Including Company Overview, Business Strategies, Regional presence, Employee Base, Market Share and Major Clients
Table 13-4: Service Portfolio of JLL with split of hard services and soft services
Table 13-5: Company Profile of Shield on service (SOS) including Company Overview, Business Strategies, Employee Base, Market Share, Regional Presence, Recent Developments, Service Portfolio and Major Clients
Table 13-6: Company Profile of ATALIAN Global Services including Company Overview, Business Strategies, Employee Base, Market Share, Regional Presence, Recent Developments, Service Portfolio and Major Clients
Table 13-7: Company Profile of PT. Spektra Solusindo including Company Overview, Business Strategies, Employee Base, Market Share andMajor Clients
Table 13-8: Service Portfolio of Spektra Solusindo with Split of Hard Services and Soft Services
Table 13-9: Company Profiles of Maple Leaf Relocation and Facility Services, Colliers Facility Management Services and Leads Property Services
Table 14-1: Rationale and Description for Indonesia Facility Management Market Future Projections on the Basis of Revenues, 2019E - 2023E
Table 14-2: List of Mega Projects affecting Facility Management Market in Indonesia including Expected Year of Completion, Implementing Agency, Source of Funding and Estimated Budget, 2018(P) – 2027E
Table 14-3: Infrastructure Investment Requirements (RPJMN) in IDR Trillion, 2015-2019
Table 14-4: Future Infrastructural Projects in Indonesia including Location, Completion Year, Project Stage and Investment
Table 14-5: Future Pipeline Projects of Office Buildings in Jakarta (Indonesia), as of 20th September 2018
Table 14-6: Future Pipeline Projects of Office Buildings in Outside CBD (Indonesia), as of 20th September 2018
Table 14-7: Future Pipeline Projects of Apartments in Jakarta (Indonesia), as of 20th September 2018
Table 14-8: Future Pipeline Projects of Hotels in Jakarta (Indonesia), as of 20th September 2018
Table 14-9: Future Pipeline Projects of Shopping Center in Jakarta (Indonesia), as of 20th September 2018
Table 14-10: Future Pipeline Projects of Shopping Center in Greater Jakarta (Indonesia), as of 20th September 2018
Table 14-11: Indonesia Facility Management Market Segmentation by Soft and Hard Facility Management Services on the Basis of Revenues in USD Million, 2018(P) – 2023E
Table 14-12: Indonesia Soft Services Market Segmentation by Type of Services (Housekeeping, Security, Landscaping and Others) on the Basis of Revenues in USD Million, 2018(P) - 2023E
Table 14-13: Indonesia Hard Services Market Segmentation by Type of Services (Electromechanical Services (including HVAC), Operation and Maintenance and Fire Safety and Security Systems) on the basis of Revenues in USD Million along with Key Takeaways, 2018(P) - 2023E
Table 14-14: Indonesia Facility Management Market Segmentation by Type of Services (Single Services, Bundled Services and Integrated Services) on the basis of Revenues in USD Million along with Key Takeaways, 2018(P) - 2023E
Table 14-15: Indonesia Facility Management Market Segmentation by Sectors (Industrial, Residential, Commercial, Infrastructure and Others) on the Basis of Revenues in USD Million, 2018(P)-2023E
Table 14-16: Indonesia Facility Management Market Segmentation by Personnel Type (Outsource Personnel and In- House Personnel) on the Basis of Revenues in USD Million, 2018(P) - 2023E
Table 15-1: Analyst Recommendations for Indonesia Facility Management Market, 2018

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