North America Freight Services Market

The North America freight services market, valued at USD 1,480 billion, is growing due to e-commerce demand, infrastructure developments, and technological innovations in logistics.

Region:North America

Author(s):Shubham

Product Code:KRAA0718

Pages:80

Published On:August 2025

About the Report

Base Year 2024

North America Freight Services Market Overview

  • The North America Freight Services Market is valued at USD 1,480 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing demand for efficient logistics solutions, rapid e-commerce expansion, and the need for timely delivery of goods across diverse sectors. The rise in consumer spending, the proliferation of omnichannel retail, and the shift towards online shopping have significantly contributed to the market's expansion .
  • Key players in this market include the United States and Canada, which dominate due to their extensive transportation infrastructure, advanced logistics technologies, and strategic geographic locations. The U.S. is particularly influential, with major cities like Los Angeles, Chicago, and New York serving as critical logistics hubs, facilitating trade and commerce across North America .
  • In 2023, the U.S. government implemented the Infrastructure Investment and Jobs Act, allocating approximately USD 1.2 trillion to improve transportation infrastructure. This initiative aims to enhance freight movement efficiency, reduce congestion, and promote sustainable practices in the freight services sector, thereby supporting the overall growth of the market .
North America Freight Services Market Size

North America Freight Services Market Segmentation

By Mode of Transport:The freight services market is segmented by mode of transport, which includes various methods of transporting goods. Each mode has its unique advantages and is chosen based on factors such as cost, speed, reliability, and the nature of the goods being transported. The dominant modes include road, rail, air, sea, intermodal, expedited, and others, each catering to specific logistics needs. Road freight remains the largest segment due to its flexibility and extensive network coverage, while rail and maritime modes are preferred for bulk and long-distance shipments. Air freight is utilized for high-value and time-sensitive goods, and intermodal solutions are increasingly adopted for efficiency and sustainability .

North America Freight Services Market segmentation by Mode of Transport.

By End-User Industry:The freight services market is also segmented by end-user industry, which includes various sectors that rely on freight services for their operations. Key industries include retail and e-commerce, manufacturing, construction, healthcare and pharmaceuticals, automotive, food and beverage, chemicals, and others. Each industry has distinct logistics requirements that influence the choice of freight services. The wholesale and retail trade segment leads the market, driven by robust e-commerce growth and rising consumer expectations for fast delivery. Manufacturing and automotive sectors also represent significant shares due to ongoing industrial activity and supply chain complexity .

North America Freight Services Market segmentation by End-User Industry.

North America Freight Services Market Competitive Landscape

The North America Freight Services Market is characterized by a dynamic mix of regional and international players. Leading participants such as FedEx Corporation, United Parcel Service (UPS), XPO Logistics, J.B. Hunt Transport Services, Schneider National, C.H. Robinson Worldwide, Old Dominion Freight Line, Yellow Corporation (formerly YRC Worldwide), TFI International, Knight-Swift Transportation Holdings, Saia Inc., Landstar System, ArcBest Corporation, Estes Express Lines, R+L Carriers, Canadian National Railway (CN), Canadian Pacific Kansas City (CPKC), Union Pacific Corporation, CSX Corporation, Norfolk Southern Corporation contribute to innovation, geographic expansion, and service delivery in this space.

FedEx Corporation

1971

Memphis, Tennessee, USA

United Parcel Service (UPS)

1907

Atlanta, Georgia, USA

XPO Logistics

1989

Greenwich, Connecticut, USA

J.B. Hunt Transport Services

1961

Lowell, Arkansas, USA

Schneider National

1935

Green Bay, Wisconsin, USA

Company

Establishment Year

Headquarters

Revenue Growth Rate (%)

Market Share (%)

Fleet Size (Number of Vehicles/Assets)

Average Delivery Time (Days/Hours)

On-Time Delivery Rate (%)

Network Coverage (Number of Locations/Countries)

North America Freight Services Market Industry Analysis

Growth Drivers

  • Increasing E-commerce Demand:The North American e-commerce sector is projected to reach $1.1 trillion in future, driven by a 15% annual growth rate. This surge in online shopping is significantly boosting freight services, as logistics companies adapt to meet the rising demand for fast and reliable delivery. The increase in consumer expectations for same-day and next-day delivery options is compelling freight service providers to enhance their operational capabilities and expand their networks to accommodate this growth.
  • Infrastructure Development Initiatives:The U.S. government has allocated $1.2 trillion for infrastructure improvements, including roads, bridges, and ports, as part of the Bipartisan Infrastructure Law. This investment is expected to enhance freight transportation efficiency, reduce congestion, and lower transit times. Improved infrastructure will facilitate smoother logistics operations, enabling freight services to better meet the demands of a growing economy and support increased trade activities across North America.
  • Technological Advancements in Logistics:The logistics sector is increasingly adopting technologies such as IoT, AI, and blockchain, with an estimated investment of $10 billion in logistics technology in future. These advancements are enhancing operational efficiency, improving tracking and visibility, and optimizing supply chain management. As companies leverage these technologies, they can reduce costs and improve service delivery, thus driving growth in the freight services market across North America.

Market Challenges

  • Regulatory Compliance Issues:The freight services industry faces stringent regulations, including the Federal Motor Carrier Safety Administration (FMCSA) rules, which impose significant compliance costs. In future, compliance costs are expected to exceed $10 billion, impacting profit margins for freight companies. Navigating these regulations requires substantial resources, diverting attention from core operations and hindering growth potential in a competitive market landscape.
  • Labor Shortages in the Industry:The freight services sector is grappling with a labor shortage, particularly among truck drivers, with an estimated shortfall of over 60,000 drivers in future. This shortage is exacerbated by an aging workforce and high turnover rates, leading to increased operational costs and service delays. Companies are struggling to attract new talent, which poses a significant challenge to maintaining service levels and meeting growing demand in the freight market.

North America Freight Services Market Future Outlook

The North America freight services market is poised for transformative growth driven by technological innovations and evolving consumer expectations. As companies increasingly adopt digital solutions and automation, operational efficiencies will improve, enabling faster delivery times. Additionally, the focus on sustainability will drive the adoption of green logistics practices. The integration of advanced data analytics will further enhance decision-making processes, ensuring that freight services can adapt to changing market dynamics and consumer demands effectively.

Market Opportunities

  • Expansion of Last-Mile Delivery Services:The last-mile delivery segment is expected to grow significantly, with investments projected to reach $30 billion in future. This growth is driven by the increasing demand for quick and efficient delivery solutions, particularly in urban areas. Companies that enhance their last-mile capabilities can capture a larger share of the e-commerce market, improving customer satisfaction and loyalty.
  • Adoption of Green Logistics Solutions:The shift towards sustainability is creating opportunities for green logistics solutions, with the market for eco-friendly freight services expected to reach $20 billion in future. Companies that invest in electric vehicles and sustainable practices can reduce their carbon footprint and appeal to environmentally conscious consumers, positioning themselves favorably in a competitive market landscape.

Scope of the Report

SegmentSub-Segments
By Mode of Transport

Road Freight

Rail Freight

Air Freight

Sea/Maritime Freight

Intermodal Freight

Expedited Freight

Others

By End-User Industry

Retail & E-commerce

Manufacturing

Construction

Healthcare & Pharmaceuticals

Automotive

Food and Beverage

Chemicals

Others

By Service Type

Full Truckload (FTL)

Less Than Truckload (LTL)

Dedicated Contract Carriage

Freight Brokerage

Freight Forwarding

Warehousing & Distribution

Others

By Logistics Model

First-Party Logistics (1PL)

Second-Party Logistics (2PL)

Third-Party Logistics (3PL)

Fourth-Party Logistics (4PL)

Others

By Pricing Model

Fixed Pricing

Variable Pricing

Subscription-Based Pricing

Others

By Fleet Ownership

Owned Fleet

Leased Fleet

Outsourced Fleet

Others

By Customer Type

B2B

B2C

Government

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Federal Motor Carrier Safety Administration, Department of Transportation)

Logistics and Supply Chain Managers

Freight Forwarders and Brokers

Shipping and Transportation Companies

Warehouse and Distribution Center Operators

Trade Associations and Industry Groups

Insurance Providers and Risk Management Firms

Players Mentioned in the Report:

FedEx Corporation

United Parcel Service (UPS)

XPO Logistics

J.B. Hunt Transport Services

Schneider National

C.H. Robinson Worldwide

Old Dominion Freight Line

Yellow Corporation (formerly YRC Worldwide)

TFI International

Knight-Swift Transportation Holdings

Saia Inc.

Landstar System

ArcBest Corporation

Estes Express Lines

R+L Carriers

Canadian National Railway (CN)

Canadian Pacific Kansas City (CPKC)

Union Pacific Corporation

CSX Corporation

Norfolk Southern Corporation

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. North America Freight Services Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 North America Freight Services Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. North America Freight Services Market Analysis

3.1 Growth Drivers

3.1.1 Increasing E-commerce Demand
3.1.2 Infrastructure Development Initiatives
3.1.3 Technological Advancements in Logistics
3.1.4 Rising Fuel Prices

3.2 Market Challenges

3.2.1 Regulatory Compliance Issues
3.2.2 Labor Shortages in the Industry
3.2.3 Environmental Concerns and Sustainability Pressures
3.2.4 Competition from Alternative Transport Modes

3.3 Market Opportunities

3.3.1 Expansion of Last-Mile Delivery Services
3.3.2 Adoption of Green Logistics Solutions
3.3.3 Integration of AI and Automation
3.3.4 Growth in Cross-Border Trade

3.4 Market Trends

3.4.1 Digital Transformation in Freight Services
3.4.2 Shift Towards Intermodal Transportation
3.4.3 Increased Focus on Supply Chain Resilience
3.4.4 Use of Data Analytics for Operational Efficiency

3.5 Government Regulation

3.5.1 Emission Standards for Freight Vehicles
3.5.2 Safety Regulations for Transportation
3.5.3 Trade Policies Affecting Freight Movement
3.5.4 Labor Laws Impacting the Freight Sector

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. North America Freight Services Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. North America Freight Services Market Segmentation

8.1 By Mode of Transport

8.1.1 Road Freight
8.1.2 Rail Freight
8.1.3 Air Freight
8.1.4 Sea/Maritime Freight
8.1.5 Intermodal Freight
8.1.6 Expedited Freight
8.1.7 Others

8.2 By End-User Industry

8.2.1 Retail & E-commerce
8.2.2 Manufacturing
8.2.3 Construction
8.2.4 Healthcare & Pharmaceuticals
8.2.5 Automotive
8.2.6 Food and Beverage
8.2.7 Chemicals
8.2.8 Others

8.3 By Service Type

8.3.1 Full Truckload (FTL)
8.3.2 Less Than Truckload (LTL)
8.3.3 Dedicated Contract Carriage
8.3.4 Freight Brokerage
8.3.5 Freight Forwarding
8.3.6 Warehousing & Distribution
8.3.7 Others

8.4 By Logistics Model

8.4.1 First-Party Logistics (1PL)
8.4.2 Second-Party Logistics (2PL)
8.4.3 Third-Party Logistics (3PL)
8.4.4 Fourth-Party Logistics (4PL)
8.4.5 Others

8.5 By Pricing Model

8.5.1 Fixed Pricing
8.5.2 Variable Pricing
8.5.3 Subscription-Based Pricing
8.5.4 Others

8.6 By Fleet Ownership

8.6.1 Owned Fleet
8.6.2 Leased Fleet
8.6.3 Outsourced Fleet
8.6.4 Others

8.7 By Customer Type

8.7.1 B2B
8.7.2 B2C
8.7.3 Government
8.7.4 Others

9. North America Freight Services Market Competitive Analysis

9.1 Market Share of Key Players

9.2 KPIs for Cross Comparison of Key Players

9.2.1 Total Revenue (USD Millions)
9.2.2 Revenue Growth Rate (%)
9.2.3 Market Share (%)
9.2.4 Fleet Size (Number of Vehicles/Assets)
9.2.5 Average Delivery Time (Days/Hours)
9.2.6 On-Time Delivery Rate (%)
9.2.7 Network Coverage (Number of Locations/Countries)
9.2.8 Fleet Utilization Rate (%)
9.2.9 Customer Retention Rate (%)
9.2.10 EBITDA Margin (%)
9.2.11 Capital Expenditure (USD Millions)
9.2.12 Sustainability Metrics (e.g., CO2Emissions per Ton-Mile)
9.2.13 Technology Adoption Index
9.2.14 Customer Satisfaction Score (CSAT/NPS)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 List of Major Companies

9.5.1 FedEx Corporation
9.5.2 United Parcel Service (UPS)
9.5.3 XPO Logistics
9.5.4 J.B. Hunt Transport Services
9.5.5 Schneider National
9.5.6 C.H. Robinson Worldwide
9.5.7 Old Dominion Freight Line
9.5.8 Yellow Corporation (formerly YRC Worldwide)
9.5.9 TFI International
9.5.10 Knight-Swift Transportation Holdings
9.5.11 Saia Inc.
9.5.12 Landstar System
9.5.13 ArcBest Corporation
9.5.14 Estes Express Lines
9.5.15 R+L Carriers
9.5.16 Canadian National Railway (CN)
9.5.17 Canadian Pacific Kansas City (CPKC)
9.5.18 Union Pacific Corporation
9.5.19 CSX Corporation
9.5.20 Norfolk Southern Corporation

10. North America Freight Services Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Federal Procurement Trends
10.1.2 State-Level Procurement Practices
10.1.3 Local Government Freight Needs

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Transportation Infrastructure
10.2.2 Budget Allocation for Freight Services
10.2.3 Corporate Sustainability Initiatives

10.3 Pain Point Analysis by End-User Category

10.3.1 Delays in Freight Delivery
10.3.2 Rising Transportation Costs
10.3.3 Lack of Visibility in Supply Chain

10.4 User Readiness for Adoption

10.4.1 Technology Adoption Rates
10.4.2 Training and Skill Development Needs

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measuring ROI from Freight Services
10.5.2 Opportunities for Service Expansion

11. North America Freight Services Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Framework


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Solutions

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership Considerations

12.2 Partnerships Evaluation


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from logistics associations and government publications
  • Review of freight service market trends through trade journals and white papers
  • Examination of economic indicators and transportation statistics from the Bureau of Transportation

Primary Research

  • Interviews with logistics executives from major freight service providers
  • Surveys targeting shippers and freight forwarders to gather insights on service preferences
  • Field interviews with warehouse managers to understand operational challenges and needs

Validation & Triangulation

  • Cross-validation of findings through multiple data sources including trade publications and expert opinions
  • Triangulation of market data with economic forecasts and industry growth rates
  • Sanity checks conducted through expert panel reviews and feedback sessions

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total freight services market size based on national transportation expenditure
  • Segmentation by freight type (e.g., truck, rail, air) and end-user industries
  • Incorporation of macroeconomic factors influencing freight demand, such as GDP growth

Bottom-up Modeling

  • Collection of operational data from leading freight service companies to establish benchmarks
  • Cost analysis based on service pricing models and operational efficiencies
  • Volume and revenue projections based on historical data and current market trends

Forecasting & Scenario Analysis

  • Utilization of time series analysis to project future market growth rates
  • Scenario modeling based on potential regulatory changes and technological advancements
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Truck Freight Services100Fleet Managers, Logistics Coordinators
Rail Freight Operations60Operations Directors, Rail Network Planners
Air Cargo Services40Air Freight Managers, Cargo Operations Supervisors
Maritime Freight Solutions50Shipping Managers, Port Operations Heads
Third-Party Logistics (3PL)603PL Executives, Supply Chain Analysts

Frequently Asked Questions

What is the current value of the North America Freight Services Market?

The North America Freight Services Market is valued at approximately USD 1,480 billion, reflecting significant growth driven by increased demand for logistics solutions, e-commerce expansion, and the need for timely delivery across various sectors.

What factors are driving the growth of the North America Freight Services Market?

Which modes of transport dominate the North America Freight Services Market?

How has government investment impacted the freight services sector?

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