Saudi Arabia Gift Card And Incentive Card Market

Saudi Arabia gift card and incentive card market, valued at USD 3.3 billion, is driven by digital adoption, e-commerce expansion, and gifting trends, with e-gift cards leading growth at 9.2% CAGR.

Region:Middle East

Author(s):Geetanshi

Product Code:KRAC0028

Pages:85

Published On:August 2025

About the Report

Base Year 2024

Saudi Arabia Gift Card And Incentive Card Market Overview

  • The Saudi Arabia Gift Card and Incentive Card Market is valued at approximately USD 3.3 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital payment solutions, the rapid expansion of e-commerce, and a rising trend of gifting among both individual consumers and corporates. The market has seen a significant shift towards digital gift cards, reflecting evolving consumer preferences and ongoing technological advancements .
  • Key cities such as Riyadh, Jeddah, and Dammam dominate the market due to their high population density, robust economic activity, and the presence of major retail and e-commerce platforms. These urban centers are hubs for consumer spending and digital commerce, making them critical for the growth of the gift card and incentive card market .
  • In recent years, the Saudi government has implemented regulations to enhance the security and transparency of electronic payment systems, including gift cards. These regulations require all gift card providers to register with the Saudi Arabian Monetary Authority (SAMA) and comply with strict anti-money laundering (AML) and counter-terrorism financing (CTF) measures, ensuring consumer protection and market integrity .
Saudi Arabia Gift Card And Incentive Card Market Size

Saudi Arabia Gift Card And Incentive Card Market Segmentation

By Type:The market is segmented into various types of gift cards, including physical gift cards, digital (e-gift) cards, prepaid incentive cards, reloadable gift cards, promotional gift cards, seasonal gift cards, multi-brand gift cards, open-loop gift cards, closed-loop gift cards, and others. Among these,digital (e-gift) cardsare gaining significant traction due to their convenience, instant delivery, and the increasing trend of online shopping. The adoption of digital cards is further supported by the integration of these solutions with mobile wallets and e-commerce platforms, making them the preferred choice for both consumers and businesses .

Saudi Arabia Gift Card And Incentive Card Market segmentation by Type.

By End-User:The end-user segmentation includes individual consumers, corporates/enterprises, SMEs, educational institutions, government & public sector, and non-profit organizations.Individual consumersrepresent the largest segment, driven by the popularity of gift cards for personal gifting, online shopping, and digital payments. Corporates and enterprises are also significant users, leveraging gift and incentive cards for employee rewards and customer engagement programs .

Saudi Arabia Gift Card And Incentive Card Market segmentation by End-User.

Saudi Arabia Gift Card And Incentive Card Market Competitive Landscape

The Saudi Arabia Gift Card And Incentive Card Market is characterized by a dynamic mix of regional and international players. Leading participants such as STC Pay, Amazon.sa, Jarir Bookstore, Carrefour Saudi Arabia, Lulu Hypermarket, Al Nahdi Medical Company, Extra Stores (United Electronics Company), Othaim Markets, Panda Retail Company (HyperPanda), Noon.com, Tamimi Markets, SACO, Al-Futtaim Group (IKEA Saudi Arabia, Toys R Us), Al-Jazira Capital, Tango Card, Swile, and Ininal contribute to innovation, geographic expansion, and service delivery in this space .

STC Pay

2018

Riyadh, Saudi Arabia

Amazon.sa

2020

Riyadh, Saudi Arabia

Jarir Bookstore

1979

Riyadh, Saudi Arabia

Carrefour Saudi Arabia

1995

Riyadh, Saudi Arabia

Lulu Hypermarket

2000

Abu Dhabi, UAE

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Annual Gift Card & Incentive Card Revenue (SAR/USD)

Revenue Growth Rate (%)

Number of Active Gift Card Users

Market Penetration Rate (%)

Customer Retention Rate (%)

Saudi Arabia Gift Card And Incentive Card Market Industry Analysis

Growth Drivers

  • Increasing Digital Payment Adoption:The digital payment landscape in Saudi Arabia is rapidly evolving, with a reported increase in digital transactions. According to the Saudi Central Bank (SAMA), digital payments accounted for 62% of all payments at points of sale, reflecting substantial progress toward the government's cashless transaction goals. The official target is for 70% of all payments to be digital in future. As consumers increasingly embrace digital wallets and payment apps, the demand for gift cards, which facilitate seamless transactions, is expected to rise significantly, enhancing market growth.
  • Rising E-commerce Activities:E-commerce in Saudi Arabia has shown robust growth, with the market value reaching approximately USD 12.3 billion, according to the Saudi Communications and Information Technology Commission (CITC). Internet penetration in Saudi Arabia is among the highest globally, with official figures indicating over 98% of the population has internet access. Gift cards are becoming a popular payment method in e-commerce, providing convenience and flexibility, thus driving their adoption in the market.
  • Growing Consumer Preference for Gift Cards:There is a notable shift in consumer behavior, with industry reports indicating increased adoption of gift cards. However, no official national statistics confirm a 25% increase in gift card sales; available data from trade associations and market research suggest strong growth, but the exact figure cannot be verified.

Market Challenges

  • Regulatory Compliance Issues:The gift card market in Saudi Arabia faces significant regulatory challenges, particularly concerning consumer protection laws and anti-money laundering regulations. The Ministry of Commerce has introduced stricter compliance measures, which have increased operational costs for gift card providers. While industry sources report increased costs, the specific figure of a 15% rise cannot be confirmed from authoritative sources.
  • Limited Awareness Among Consumers:Despite the growth potential, consumer awareness regarding gift cards remains limited. No official government or regulatory data confirms that only 40% of consumers are familiar with various types of gift cards; this figure appears to be based on proprietary or survey-based research and cannot be validated from authoritative sources.

Saudi Arabia Gift Card And Incentive Card Market Future Outlook

The future of the gift card and incentive card market in Saudi Arabia appears promising, driven by technological advancements and changing consumer preferences. As digital payment systems become more integrated into daily life, the convenience of gift cards will likely attract a broader customer base. Additionally, the increasing trend of personalization in gift cards will enhance their appeal, making them a preferred choice for gifting. The market is poised for growth as businesses adapt to these evolving consumer demands and preferences.

Market Opportunities

  • Corporate Incentive Programs:The corporate sector in Saudi Arabia is increasingly adopting gift cards as part of employee incentive programs. While industry commentary supports the trend of increased use of gift cards for employee rewards, the specific figure of a 20% increase cannot be verified from authoritative sources.
  • Partnerships with E-commerce Platforms:Collaborations between gift card providers and e-commerce platforms present a lucrative opportunity. E-commerce sales in Saudi Arabia have shown strong growth, with the market value increasing by approximately USD 2.7 billion in recent periods, according to CITC. Integrating gift cards into these platforms can enhance customer engagement and drive sales.

Scope of the Report

SegmentSub-Segments
By Type

Physical Gift Cards

Digital (E-Gift) Cards

Prepaid Incentive Cards

Reloadable Gift Cards

Promotional Gift Cards

Seasonal Gift Cards

Multi-brand Gift Cards

Open-loop Gift Cards

Closed-loop Gift Cards

Others

By End-User

Individual Consumers

Corporates/Enterprises

SMEs

Educational Institutions

Government & Public Sector

Non-Profit Organizations

By Sales Channel

Online Retailers/E-commerce Platforms

Physical Retail Stores

Corporate Direct Sales

Mobile Applications

Supermarkets & Hypermarkets

Financial Institutions/Banks

By Distribution Mode

Direct Distribution

Indirect Distribution (Distributors, Aggregators)

By Price Range

Low-End Gift Cards (Below SAR 100)

Mid-Range Gift Cards (SAR 100–500)

High-End Gift Cards (Above SAR 500)

By Occasion

Birthdays

Holidays (Eid, Ramadan, National Day, etc.)

Corporate Events

Weddings

Graduation

Employee Recognition

Customer Loyalty/Rewards

By Customization Options

Personalized Messages

Custom Designs

Themed Gift Cards

Co-branded Gift Cards

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Saudi Arabian Monetary Authority, Ministry of Commerce)

Gift Card Issuers and Providers

Retail Chains and E-commerce Platforms

Marketing and Advertising Agencies

Corporate Human Resource Departments

Payment Processing Companies

Consumer Goods Manufacturers

Players Mentioned in the Report:

STC Pay

Amazon.sa

Jarir Bookstore

Carrefour Saudi Arabia

Lulu Hypermarket

Al Nahdi Medical Company

Extra Stores (United Electronics Company)

Othaim Markets

Panda Retail Company (HyperPanda)

Noon.com

Tamimi Markets

SACO

Al-Futtaim Group (IKEA Saudi Arabia, Toys R Us)

Al-Jazira Capital

Tango Card

Swile

Ininal

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Saudi Arabia Gift Card And Incentive Card Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Saudi Arabia Gift Card And Incentive Card Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Saudi Arabia Gift Card And Incentive Card Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Digital Payment Adoption
3.1.2 Rising E-commerce Activities
3.1.3 Growing Consumer Preference for Gift Cards
3.1.4 Expansion of Retail Outlets Offering Gift Cards

3.2 Market Challenges

3.2.1 Regulatory Compliance Issues
3.2.2 Limited Awareness Among Consumers
3.2.3 Competition from Alternative Payment Methods
3.2.4 Fraud and Security Concerns

3.3 Market Opportunities

3.3.1 Corporate Incentive Programs
3.3.2 Partnerships with E-commerce Platforms
3.3.3 Customization of Gift Cards
3.3.4 Expansion into Untapped Markets

3.4 Market Trends

3.4.1 Personalization of Gift Cards
3.4.2 Integration with Mobile Wallets
3.4.3 Growth of Subscription-Based Gift Cards
3.4.4 Increased Focus on Sustainability

3.5 Government Regulation

3.5.1 Consumer Protection Laws
3.5.2 E-commerce Regulations
3.5.3 Anti-Money Laundering Policies
3.5.4 Data Protection Regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Saudi Arabia Gift Card And Incentive Card Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Saudi Arabia Gift Card And Incentive Card Market Segmentation

8.1 By Type

8.1.1 Physical Gift Cards
8.1.2 Digital (E-Gift) Cards
8.1.3 Prepaid Incentive Cards
8.1.4 Reloadable Gift Cards
8.1.5 Promotional Gift Cards
8.1.6 Seasonal Gift Cards
8.1.7 Multi-brand Gift Cards
8.1.8 Open-loop Gift Cards
8.1.9 Closed-loop Gift Cards
8.1.10 Others

8.2 By End-User

8.2.1 Individual Consumers
8.2.2 Corporates/Enterprises
8.2.3 SMEs
8.2.4 Educational Institutions
8.2.5 Government & Public Sector
8.2.6 Non-Profit Organizations

8.3 By Sales Channel

8.3.1 Online Retailers/E-commerce Platforms
8.3.2 Physical Retail Stores
8.3.3 Corporate Direct Sales
8.3.4 Mobile Applications
8.3.5 Supermarkets & Hypermarkets
8.3.6 Financial Institutions/Banks

8.4 By Distribution Mode

8.4.1 Direct Distribution
8.4.2 Indirect Distribution (Distributors, Aggregators)

8.5 By Price Range

8.5.1 Low-End Gift Cards (Below SAR 100)
8.5.2 Mid-Range Gift Cards (SAR 100–500)
8.5.3 High-End Gift Cards (Above SAR 500)

8.6 By Occasion

8.6.1 Birthdays
8.6.2 Holidays (Eid, Ramadan, National Day, etc.)
8.6.3 Corporate Events
8.6.4 Weddings
8.6.5 Graduation
8.6.6 Employee Recognition
8.6.7 Customer Loyalty/Rewards

8.7 By Customization Options

8.7.1 Personalized Messages
8.7.2 Custom Designs
8.7.3 Themed Gift Cards
8.7.4 Co-branded Gift Cards
8.7.5 Others

9. Saudi Arabia Gift Card And Incentive Card Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Annual Gift Card & Incentive Card Revenue (SAR/USD)
9.2.4 Revenue Growth Rate (%)
9.2.5 Number of Active Gift Card Users
9.2.6 Market Penetration Rate (%)
9.2.7 Customer Retention Rate (%)
9.2.8 Average Transaction Value (SAR/USD)
9.2.9 Distribution Channel Mix (Online vs Offline %)
9.2.10 Customer Acquisition Cost (SAR/USD)
9.2.11 Brand Recognition Score
9.2.12 Customer Satisfaction Index (NPS or equivalent)
9.2.13 Digital vs Physical Card Share (%)
9.2.14 Corporate vs Retail Card Share (%)
9.2.15 Product Innovation Index

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 STC Pay
9.5.2 Amazon.sa
9.5.3 Jarir Bookstore
9.5.4 Carrefour Saudi Arabia
9.5.5 Lulu Hypermarket
9.5.6 Al Nahdi Medical Company
9.5.7 Extra Stores (United Electronics Company)
9.5.8 Othaim Markets
9.5.9 Panda Retail Company (HyperPanda)
9.5.10 Noon.com
9.5.11 Tamimi Markets
9.5.12 SACO
9.5.13 Al-Futtaim Group (IKEA Saudi Arabia, Toys R Us)
9.5.14 Al-Jazira Capital
9.5.15 Tango Card
9.5.16 Swile
9.5.17 Ininal

10. Saudi Arabia Gift Card And Incentive Card Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Ministry of Education
10.1.2 Ministry of Health
10.1.3 Ministry of Commerce
10.1.4 Ministry of Finance

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Corporate Incentives
10.2.2 Employee Engagement Programs
10.2.3 Training and Development Budgets

10.3 Pain Point Analysis by End-User Category

10.3.1 Retail Consumers
10.3.2 Corporates
10.3.3 Educational Institutions

10.4 User Readiness for Adoption

10.4.1 Awareness Levels
10.4.2 Technological Infrastructure
10.4.3 Consumer Preferences

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Success
10.5.2 Expansion Opportunities
10.5.3 Long-term Engagement Strategies

11. Saudi Arabia Gift Card And Incentive Card Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Components


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-sales Service


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Planning
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of market reports from industry associations and government publications
  • Review of consumer behavior studies and trends in gift card usage
  • Examination of demographic data and economic indicators relevant to Saudi Arabia

Primary Research

  • Interviews with key stakeholders in the retail and e-commerce sectors
  • Surveys targeting consumers to understand preferences and usage patterns
  • Focus groups with marketing professionals to gauge promotional strategies

Validation & Triangulation

  • Cross-validation of findings with multiple data sources, including sales data and consumer feedback
  • Triangulation of insights from primary interviews and secondary data analysis
  • Sanity checks through expert reviews and industry roundtables

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total market size based on national retail sales data
  • Segmentation of the market by gift card type (retail, restaurant, etc.)
  • Incorporation of growth rates from related sectors such as e-commerce

Bottom-up Modeling

  • Collection of sales data from major retailers offering gift cards
  • Estimation of average transaction values and frequency of gift card purchases
  • Analysis of consumer spending patterns and seasonal trends in gift card sales

Forecasting & Scenario Analysis

  • Development of forecasts based on historical growth rates and market trends
  • Scenario analysis considering economic fluctuations and consumer sentiment
  • Projections for market growth through 2030 under various economic conditions

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Retail Gift Card Usage100Retail Managers, Marketing Directors
Consumer Preferences for Incentive Cards100General Consumers, Loyalty Program Managers
Corporate Incentive Programs80HR Managers, Corporate Executives
Digital vs. Physical Gift Cards80IT Managers, E-commerce Directors
Market Trends in Gift Card Redemption40Financial Analysts, Consumer Behavior Researchers

Frequently Asked Questions

What is the current value of the Saudi Arabia Gift Card and Incentive Card Market?

The Saudi Arabia Gift Card and Incentive Card Market is valued at approximately USD 3.3 billion, reflecting significant growth driven by digital payment adoption, e-commerce expansion, and increasing gifting trends among consumers and corporates.

What types of gift cards are available in Saudi Arabia?

Which cities are the main hubs for the gift card market in Saudi Arabia?

What are the main drivers of growth in the Saudi Arabia Gift Card Market?

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