Global Chatbots Market 2020 by Company, Regions, Type and Application, Forecast to 2025
January 2020
108
About the Report
About the Report
Market Overview
The global Chatbots market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of 19.1% in the forecast period of 2020 to 2025 and will expected to reach USD 2235.7 million by 2025, from USD 1111.1 million in 2019.
The Chatbots market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
Market segmentation
Chatbots market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.
By Type, Chatbots market has been segmented into:
Software
Services
By Application, Chatbots has been segmented into:
Websites
Contact Centers
Social Media
Mobile Platform
Regions and Countries Level Analysis
Regional analysis is another highly comprehensive part of the research and analysis study of the global Chatbots market presented in the report. This section sheds light on the sales growth of different regional and country-level Chatbots markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Chatbots market.
The report offers in-depth assessment of the growth and other aspects of the Chatbots market in important countries (regions), including:
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Competitive Landscape and Chatbots Market Share Analysis
Chatbots competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, Chatbots sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the Chatbots sales, revenue and market share for each player covered in this report.
The major players covered in Chatbots are:
Artificial Solutions
Speaktoit
eGain Coporation
IBM Watson
CX Company
Naunce Communications
Codebaby
Next IT Corp.
Creative Virtual
Customer
Products
Companies
Artificial Solutions
Speaktoit
eGain Coporation
IBM Watson
CX Company
Naunce Communications
Codebaby
Next IT Corp.
Creative Virtual
Customer
Table of Contents
Table of Contents
Table of Contents
1 Chatbots Market Overview
1.1 Product Overview and Scope of Chatbots
1.2 Classification of Chatbots by Type
1.2.1 Global Chatbots Revenue by Type: 2015 VS 2019 VS 2025
1.2.2 Global Chatbots Revenue Market Share by Type in 2019
1.2.3 Software
1.2.4 Services
1.3 Global Chatbots Market by Application
1.3.1 Overview: Global Chatbots Revenue by Application: 2015 VS 2019 VS 2025
1.3.2 Websites
1.3.3 Contact Centers
1.3.4 Social Media
1.3.5 Mobile Platform
1.4 Global Chatbots Market by Regions
1.4.1 Global Chatbots Market Size by Regions: 2015 VS 2019 VS 2025
1.4.2 Global Market Size of Chatbots (2015-2025)
1.4.3 North America (USA, Canada and Mexico) Chatbots Status and Prospect (2015-2025)
1.4.4 Europe (Germany, France, UK, Russia and Italy) Chatbots Status and Prospect (2015-2025)
1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Chatbots Status and Prospect (2015-2025)
1.4.6 South America (Brazil, Argentina, Colombia) Chatbots Status and Prospect (2015-2025)
1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Chatbots Status and Prospect (2015-2025)
2 Company Profiles
2.1 Artificial Solutions
2.1.1 Artificial Solutions Details
2.1.2 Artificial Solutions Major Business and Total Revenue (Financial Highlights) Analysis
2.1.3 Artificial Solutions SWOT Analysis
2.1.4 Artificial Solutions Product and Services
2.1.5 Artificial Solutions Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.2 Speaktoit
2.2.1 Speaktoit Details
2.2.2 Speaktoit Major Business and Total Revenue (Financial Highlights) Analysis
2.2.3 Speaktoit SWOT Analysis
2.2.4 Speaktoit Product and Services
2.2.5 Speaktoit Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.3 eGain Coporation
2.3.1 eGain Coporation Details
2.3.2 eGain Coporation Major Business and Total Revenue (Financial Highlights) Analysis
2.3.3 eGain Coporation SWOT Analysis
2.3.4 eGain Coporation Product and Services
2.3.5 eGain Coporation Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.4 IBM Watson
2.4.1 IBM Watson Details
2.4.2 IBM Watson Major Business and Total Revenue (Financial Highlights) Analysis
2.4.3 IBM Watson SWOT Analysis
2.4.4 IBM Watson Product and Services
2.4.5 IBM Watson Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.5 CX Company
2.5.1 CX Company Details
2.5.2 CX Company Major Business and Total Revenue (Financial Highlights) Analysis
2.5.3 CX Company SWOT Analysis
2.5.4 CX Company Product and Services
2.5.5 CX Company Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.6 Naunce Communications
2.6.1 Naunce Communications Details
2.6.2 Naunce Communications Major Business and Total Revenue (Financial Highlights) Analysis
2.6.3 Naunce Communications SWOT Analysis
2.6.4 Naunce Communications Product and Services
2.6.5 Naunce Communications Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.7 Codebaby
2.7.1 Codebaby Details
2.7.2 Codebaby Major Business and Total Revenue (Financial Highlights) Analysis
2.7.3 Codebaby SWOT Analysis
2.7.4 Codebaby Product and Services
2.7.5 Codebaby Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.8 Next IT Corp.
2.8.1 Next IT Corp. Details
2.8.2 Next IT Corp. Major Business and Total Revenue (Financial Highlights) Analysis
2.8.3 Next IT Corp. SWOT Analysis
2.8.4 Next IT Corp. Product and Services
2.8.5 Next IT Corp. Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.9 Creative Virtual
2.9.1 Creative Virtual Details
2.9.2 Creative Virtual Major Business and Total Revenue (Financial Highlights) Analysis
2.9.3 Creative Virtual SWOT Analysis
2.9.4 Creative Virtual Product and Services
2.9.5 Creative Virtual Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.10 Customer
2.10.1 Customer Details
2.10.2 Customer Major Business and Total Revenue (Financial Highlights) Analysis
2.10.3 Customer SWOT Analysis
2.10.4 Customer Product and Services
2.10.5 Customer Chatbots Revenue, Gross Margin and Market Share (2018-2019)
3 Market Competition, by Players
3.1 Global Chatbots Revenue and Share by Players (2015-2020)
3.2 Market Concentration Rate
3.2.1 Top 5 Chatbots Players Market Share
3.2.2 Top 10 Chatbots Players Market Share
3.3 Market Competition Trend
4 Market Size by Regions
4.1 Global Chatbots Revenue and Market Share by Regions
4.2 North America Chatbots Revenue and Growth Rate (2015-2020)
4.3 Europe Chatbots Revenue and Growth Rate (2015-2020)
4.4 Asia-Pacific Chatbots Revenue and Growth Rate (2015-2020)
4.5 South America Chatbots Revenue and Growth Rate (2015-2020)
4.6 Middle East & Africa Chatbots Revenue and Growth Rate (2015-2020)
5 North America Chatbots Revenue by Countries
5.1 North America Chatbots Revenue by Countries (2015-2020)
5.2 USA Chatbots Revenue and Growth Rate (2015-2020)
5.3 Canada Chatbots Revenue and Growth Rate (2015-2020)
5.4 Mexico Chatbots Revenue and Growth Rate (2015-2020)
6 Europe Chatbots Revenue by Countries
6.1 Europe Chatbots Revenue by Countries (2015-2020)
6.2 Germany Chatbots Revenue and Growth Rate (2015-2020)
6.3 UK Chatbots Revenue and Growth Rate (2015-2020)
6.4 France Chatbots Revenue and Growth Rate (2015-2020)
6.5 Russia Chatbots Revenue and Growth Rate (2015-2020)
6.6 Italy Chatbots Revenue and Growth Rate (2015-2020)
7 Asia-Pacific Chatbots Revenue by Countries
7.1 Asia-Pacific Chatbots Revenue by Countries (2015-2020)
7.2 China Chatbots Revenue and Growth Rate (2015-2020)
7.3 Japan Chatbots Revenue and Growth Rate (2015-2020)
7.4 Korea Chatbots Revenue and Growth Rate (2015-2020)
7.5 India Chatbots Revenue and Growth Rate (2015-2020)
7.6 Southeast Asia Chatbots Revenue and Growth Rate (2015-2020)
8 South America Chatbots Revenue by Countries
8.1 South America Chatbots Revenue by Countries (2015-2020)
8.2 Brazil Chatbots Revenue and Growth Rate (2015-2020)
8.3 Argentina Chatbots Revenue and Growth Rate (2015-2020)
9 Middle East & Africa Revenue Chatbots by Countries
9.1 Middle East & Africa Chatbots Revenue by Countries (2015-2020)
9.2 Saudi Arabia Chatbots Revenue and Growth Rate (2015-2020)
9.3 UAE Chatbots Revenue and Growth Rate (2015-2020)
9.4 Egypt Chatbots Revenue and Growth Rate (2015-2020)
9.5 South Africa Chatbots Revenue and Growth Rate (2015-2020)
10 Market Size Segment by Type
10.1 Global Chatbots Revenue and Market Share by Type (2015-2020)
10.2 Global Chatbots Market Forecast by Type (2019-2024)
10.3 Software Revenue Growth Rate (2015-2025)
10.4 Services Revenue Growth Rate (2015-2025)
11 Global Chatbots Market Segment by Application
11.1 Global Chatbots Revenue Market Share by Application (2015-2020)
11.2 Chatbots Market Forecast by Application (2019-2024)
11.3 Websites Revenue Growth (2015-2020)
11.4 Contact Centers Revenue Growth (2015-2020)
11.5 Social Media Revenue Growth (2015-2020)
11.6 Mobile Platform Revenue Growth (2015-2020)
12 Global Chatbots Market Size Forecast (2021-2025)
12.1 Global Chatbots Market Size Forecast (2021-2025)
12.2 Global Chatbots Market Forecast by Regions (2021-2025)
12.3 North America Chatbots Revenue Market Forecast (2021-2025)
12.4 Europe Chatbots Revenue Market Forecast (2021-2025)
12.5 Asia-Pacific Chatbots Revenue Market Forecast (2021-2025)
12.6 South America Chatbots Revenue Market Forecast (2021-2025)
12.7 Middle East & Africa Chatbots Revenue Market Forecast (2021-2025)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
14.3 Disclaimer
14.4 About US
List of Figure
List of Tables
Table 1. Global Chatbots Revenue (USD Million) by Type: 2015 VS 2019 VS 2025
Table 2. Breakdown of Chatbots by Company Type (Tier 1, Tier 2 and Tier 3)
Table 3. Global Chatbots Revenue (USD Million) by Application: 2015 VS 2019 VS 2025
Table 4. Global Market Chatbots Revenue (Million USD) Comparison by Regions 2015-2025
Table 5. Artificial Solutions Corporate Information, Location and Competitors
Table 6. Artificial Solutions Chatbots Major Business
Table 7. Artificial Solutions Chatbots Total Revenue (USD Million) (2017-2018)
Table 8. Artificial Solutions SWOT Analysis
Table 9. Artificial Solutions Chatbots Product and Solutions
Table 10. Artificial Solutions Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 11. Speaktoit Corporate Information, Location and Competitors
Table 12. Speaktoit Chatbots Major Business
Table 13. Speaktoit Chatbots Total Revenue (USD Million) (2018-2019)
Table 14. Speaktoit SWOT Analysis
Table 15. Speaktoit Chatbots Product and Solutions
Table 16. Speaktoit Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 17. eGain Coporation Corporate Information, Location and Competitors
Table 18. eGain Coporation Chatbots Major Business
Table 19. eGain Coporation Chatbots Total Revenue (USD Million) (2017-2018)
Table 20. eGain Coporation SWOT Analysis
Table 21. eGain Coporation Chatbots Product and Solutions
Table 22. eGain Coporation Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 23. IBM Watson Corporate Information, Location and Competitors
Table 24. IBM Watson Chatbots Major Business
Table 25. IBM Watson Chatbots Total Revenue (USD Million) (2017-2018)
Table 26. IBM Watson SWOT Analysis
Table 27. IBM Watson Chatbots Product and Solutions
Table 28. IBM Watson Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 29. CX Company Corporate Information, Location and Competitors
Table 30. CX Company Chatbots Major Business
Table 31. CX Company Chatbots Total Revenue (USD Million) (2017-2018)
Table 32. CX Company SWOT Analysis
Table 33. CX Company Chatbots Product and Solutions
Table 34. CX Company Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 35. Naunce Communications Corporate Information, Location and Competitors
Table 36. Naunce Communications Chatbots Major Business
Table 37. Naunce Communications Chatbots Total Revenue (USD Million) (2017-2018)
Table 38. Naunce Communications SWOT Analysis
Table 39. Naunce Communications Chatbots Product and Solutions
Table 40. Naunce Communications Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 41. Codebaby Corporate Information, Location and Competitors
Table 42. Codebaby Chatbots Major Business
Table 43. Codebaby Chatbots Total Revenue (USD Million) (2017-2018)
Table 44. Codebaby SWOT Analysis
Table 45. Codebaby Chatbots Product and Solutions
Table 46. Codebaby Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 47. Next IT Corp. Corporate Information, Location and Competitors
Table 48. Next IT Corp. Chatbots Major Business
Table 49. Next IT Corp. Chatbots Total Revenue (USD Million) (2017-2018)
Table 50. Next IT Corp. SWOT Analysis
Table 51. Next IT Corp. Chatbots Product and Solutions
Table 52. Next IT Corp. Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 53. Creative Virtual Corporate Information, Location and Competitors
Table 54. Creative Virtual Chatbots Major Business
Table 55. Creative Virtual Chatbots Total Revenue (USD Million) (2017-2018)
Table 56. Creative Virtual SWOT Analysis
Table 57. Creative Virtual Chatbots Product and Solutions
Table 58. Creative Virtual Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 59. Customer Corporate Information, Location and Competitors
Table 60. Customer Chatbots Major Business
Table 61. Customer Chatbots Total Revenue (USD Million) (2017-2018)
Table 62. Customer SWOT Analysis
Table 63. Customer Chatbots Product and Solutions
Table 64. Customer Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 65. Global Chatbots Revenue (Million USD) by Players (2015-2020)
Table 66. Global Chatbots Revenue Share by Players (2015-2020)
Table 67. Global Chatbots Revenue (Million USD) by Regions (2015-2020)
Table 68. Global Chatbots Revenue Market Share by Regions (2015-2020)
Table 69. North America Chatbots Revenue by Countries (2015-2020)
Table 70. North America Chatbots Revenue Market Share by Countries (2015-2020)
Table 71. Europe Chatbots Revenue (Million USD) by Countries (2015-2020)
Table 72. Asia-Pacific Chatbots Revenue (Million USD) by Countries (2015-2020)
Table 73. South America Chatbots Revenue by Countries (2015-2020)
Table 74. South America Chatbots Revenue Market Share by Countries (2015-2020)
Table 75. Middle East and Africa Chatbots Revenue (Million USD) by Countries (2015-2020)
Table 76. Middle East and Africa Chatbots Revenue Market Share by Countries (2015-2020)
Table 77. Global Chatbots Revenue (Million USD) by Type (2015-2020)
Table 78. Global Chatbots Revenue Share by Type (2015-2020)
Table 79. Global Chatbots Revenue Forecast by Type (2021-2025)
Table 80. Global Chatbots Revenue by Application (2015-2020)
Table 81. Global Chatbots Revenue Share by Application (2015-2020)
Table 82. Global Chatbots Revenue Forecast by Application (2021-2025)
Table 83. Global Chatbots Revenue (Million USD) Forecast by Regions (2021-2025)
List of Figures
Figure 1. Chatbots Picture
Figure 2. Global Chatbots Revenue Market Share by Type in 2019
Figure 3. Software Picture
Figure 4. Services Picture
Figure 5. Chatbots Revenue Market Share by Application in 2019
Figure 6. Websites Picture
Figure 7. Contact Centers Picture
Figure 8. Social Media Picture
Figure 9. Mobile Platform Picture
Figure 10. Global Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 11. North America Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 12. Europe Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 13. Asia-Pacific Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 14. South America Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 15. Middle East and Africa Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 16. Global Chatbots Revenue (Million USD) and Growth Rate (2015-2025)
Figure 17. Global Chatbots Revenue Share by Players in 2019
Figure 18. Global Top 5 Players Chatbots Revenue Market Share in 2019
Figure 19. Global Top 10 Players Chatbots Revenue Market Share in 2019
Figure 20. Key Players Market Share Trend
Figure 21. Global Chatbots Revenue (Million USD) and Growth Rate (%) (2015-2020)
Figure 22. Global Chatbots Revenue Market Share by Regions (2015-2020)
Figure 23. Global Chatbots Revenue Market Share by Regions in 2018
Figure 24. North America Chatbots Revenue and Growth Rate (2015-2020)
Figure 25. Europe Chatbots Revenue and Growth Rate (2015-2020)
Figure 26. Asia-Pacific Chatbots Revenue and Growth Rate (2015-2020)
Figure 27. South America Chatbots Revenue and Growth Rate (2015-2020)
Figure 28. Middle East and Africa Chatbots Revenue and Growth Rate (2015-2020)
Figure 29. North America Chatbots Revenue Market Share by Countries (2015-2020)
Figure 30. North America Chatbots Revenue Market Share by Countries in 2019
Figure 31. USA Chatbots Revenue and Growth Rate (2015-2020)
Figure 32. Canada Chatbots Revenue and Growth Rate (2015-2020)
Figure 33. Mexico Chatbots Revenue and Growth Rate (2015-2020)
Figure 34. Europe Chatbots Revenue Market Share by Countries (2015-2020)
Figure 35. Europe Chatbots Revenue Market Share by Countries in 2019
Figure 36. Germany Chatbots Revenue and Growth Rate (2015-2020)
Figure 37. UK Chatbots Revenue and Growth Rate (2015-2020)
Figure 38. France Chatbots Revenue and Growth Rate (2015-2020)
Figure 39. Russia Chatbots Revenue and Growth Rate (2015-2020)
Figure 40. Italy Chatbots Revenue and Growth Rate (2015-2020)
Figure 41. Asia-Pacific Chatbots Revenue Market Share by Countries (2015-2020)
Figure 42. Asia-Pacific Chatbots Revenue Market Share by Countries in 2019
Figure 43. China Chatbots Revenue and Growth Rate (2015-2020)
Figure 44. Japan Chatbots Revenue and Growth Rate (2015-2020)
Figure 45. Korea Chatbots Revenue and Growth Rate (2015-2020)
Figure 46. India Chatbots Revenue and Growth Rate (2015-2020)
Figure 47. Southeast Asia Chatbots Revenue and Growth Rate (2015-2020)
Figure 48. South America Chatbots Revenue Market Share by Countries (2015-2020)
Figure 49. South America Chatbots Revenue Market Share by Countries in 2019
Figure 50. Brazil Chatbots Revenue and Growth Rate (2015-2020)
Figure 51. Argentina Chatbots Revenue and Growth Rate (2015-2020)
Figure 52. Middle East and Africa Chatbots Revenue Market Share by Countries (2015-2020)
Figure 53. Middle East and Africa Chatbots Revenue Market Share by Countries in 2019
Figure 54. Saudi Arabia Chatbots Revenue and Growth Rate (2015-2020)
Figure 55. UAE Chatbots Revenue and Growth Rate (2015-2020)
Figure 56. Egypt Chatbots Revenue and Growth Rate (2015-2020)
Figure 57. South Africa Chatbots Revenue and Growth Rate (2015-2020)
Figure 58. Global Chatbots Revenue Share by Type (2015-2020)
Figure 59. Global Chatbots Revenue Share by Type in 2019
Figure 60. Global Chatbots Market Share Forecast by Type (2021-2025)
Figure 61. Global Software Revenue Growth Rate (2015-2020)
Figure 62. Global Services Revenue Growth Rate (2015-2020)
Figure 63. Global Chatbots Revenue Share by Application (2015-2020)
Figure 64. Global Chatbots Revenue Share by Application in 2019
Figure 65. Global Chatbots Market Share Forecast by Application (2021-2025)
Figure 66. Global Websites Revenue Growth Rate (2015-2020)
Figure 67. Global Contact Centers Revenue Growth Rate (2015-2020)
Figure 68. Global Social Media Revenue Growth Rate (2015-2020)
Figure 69. Global Mobile Platform Revenue Growth Rate (2015-2020)
Figure 70. Global Chatbots Revenue (Million USD) and Growth Rate Forecast (2021-2025)
Figure 71. Global Chatbots Revenue (Million USD) Forecast by Regions (2021-2025)
Figure 72. Global Chatbots Revenue Market Share Forecast by Regions (2021-2025)
Figure 73. North America Chatbots Revenue Market Forecast (2021-2025)
Figure 74. Europe Chatbots Revenue Market Forecast (2021-2025)
Figure 75. Asia-Pacific Chatbots Revenue Market Forecast (2021-2025)
Figure 76. South America Chatbots Revenue Market Forecast (2021-2025)
Figure 77. Middle East and Africa Chatbots Revenue Market Forecast (2021-2025)
Figure 78. Sales Channel: Direct Channel vs Indirect Channel
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