Vietnam AI in Car Rental & Fleet SaaS Market

Vietnam AI in Car Rental & Fleet SaaS Market, valued at USD 780 million, grows with AI integration, corporate leasing, and tourism in key cities like Ho Chi Minh City.

Region:Asia

Author(s):Rebecca

Product Code:KRAB3498

Pages:94

Published On:October 2025

About the Report

Base Year 2024

Vietnam AI in Car Rental & Fleet SaaS Market Overview

  • The Vietnam AI in Car Rental & Fleet SaaS Market is valued at USD 780 million, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital booking platforms, the expansion of corporate leasing services, and the integration of AI-driven solutions for enhanced fleet management efficiency. Additional growth drivers include a surge in domestic and international tourism, a rising middle class, and the growing preference for flexible, technology-enabled transportation options among both consumers and businesses .
  • Key cities dominating this market include Ho Chi Minh City, Hanoi, and Da Nang. These urban centers are characterized by high population density, a burgeoning middle class, and a robust tourism industry, which collectively drive the demand for car rental and fleet services. Ho Chi Minh City, in particular, leads the market due to its advanced digital infrastructure, high rate of mobile bookings, and its status as a primary destination for both business and leisure travelers .
  • The Decree No. 10/2020/ND-CP issued by the Government of Vietnam regulates the business and conditions for automobile transport, including requirements for technology integration and data connectivity in transport operations. This regulation mandates that transport service providers, including car rental and fleet management companies, implement digital management systems and comply with operational standards for vehicle tracking, data reporting, and customer service .
Vietnam AI in Car Rental & Fleet SaaS Market Size

Vietnam AI in Car Rental & Fleet SaaS Market Segmentation

By Type:The market is segmented into various types, including Full-Service Rental, Self-Service Rental, Subscription-Based Services, Fleet Management Solutions, AI-Driven Analytics Services, Maintenance and Support Services, and Others. Each of these segments caters to different consumer needs and preferences, with Full-Service Rental being the most popular due to its comprehensive offerings and value-added services such as insurance, maintenance, and 24/7 support. The increasing adoption of AI-driven analytics and fleet management solutions is also notable, as operators seek to optimize vehicle utilization, reduce operational costs, and enhance customer experience .

Vietnam AI in Car Rental & Fleet SaaS Market segmentation by Type.

By End-User:The end-user segmentation includes Corporate Clients, Individual Consumers, Government Agencies, Logistics and Delivery Services, Tourism and Hospitality, Ride-Sharing Companies, and Others. Corporate Clients dominate the market due to their need for reliable transportation solutions for employees and business operations. The logistics and delivery segment is also expanding rapidly, driven by the growth of e-commerce and last-mile delivery services. Tourism and hospitality remain key demand drivers, especially in major urban centers .

Vietnam AI in Car Rental & Fleet SaaS Market segmentation by End-User.

Vietnam AI in Car Rental & Fleet SaaS Market Competitive Landscape

The Vietnam AI in Car Rental & Fleet SaaS Market is characterized by a dynamic mix of regional and international players. Leading participants such as Vinasun Corporation, Mai Linh Group, Grab Holdings Inc., Be Group JSC, Thuexe247, FastGo Vietnam, TMG (Thang Long Group), Viettel Group, FPT Corporation, Gojek Vietnam, Avis Vietnam, Hertz Vietnam, UBER Technologies Inc., TNG Holdings Vietnam, TCT Group contribute to innovation, geographic expansion, and service delivery in this space.

Vinasun Corporation

2003

Ho Chi Minh City, Vietnam

Mai Linh Group

1993

Ho Chi Minh City, Vietnam

Grab Holdings Inc.

2012

Singapore

Be Group JSC

2018

Ho Chi Minh City, Vietnam

Thuexe247

2015

Hanoi, Vietnam

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Revenue Growth Rate

Customer Acquisition Cost

Customer Retention Rate

Average Revenue Per User (ARPU)

Pricing Strategy

Vietnam AI in Car Rental & Fleet SaaS Market Industry Analysis

Growth Drivers

  • Increasing Demand for Smart Mobility Solutions:The Vietnamese car rental market is experiencing a surge in demand for smart mobility solutions, driven by urbanization and a growing middle class. In future, the urban population is projected to reach 39 million, representing a 2.6% increase from the previous year. This demographic shift is prompting consumers to seek efficient, tech-enabled transportation options, leading to a projected increase in smart mobility service adoption by 21% annually, according to the Ministry of Transport.
  • Rising Fuel Prices Driving Cost Efficiency:With fuel prices in Vietnam expected to rise by 11% in future, car rental companies are increasingly focusing on cost efficiency. This trend is pushing operators to adopt AI-driven fleet management systems that optimize fuel consumption and reduce operational costs. The average fuel expenditure for rental fleets is projected to exceed VND 1.1 trillion (approximately USD 45 million) in future, highlighting the need for innovative solutions to mitigate rising costs.
  • Government Initiatives Promoting Digital Transformation:The Vietnamese government is actively promoting digital transformation across various sectors, including transportation. In future, the government plans to allocate VND 550 billion (around USD 23 million) to support technology adoption in the car rental industry. This initiative aims to enhance operational efficiency and customer experience, encouraging companies to invest in AI technologies that streamline processes and improve service delivery.

Market Challenges

  • High Initial Investment Costs:The implementation of AI technologies in the car rental sector requires significant upfront investment, which can be a barrier for many companies. In future, the average cost of integrating AI solutions is estimated at VND 2.1 billion (approximately USD 88,000) per fleet. This financial burden can deter smaller operators from adopting necessary technologies, limiting overall market growth and innovation.
  • Limited Infrastructure for AI Integration:Vietnam's current infrastructure poses challenges for the widespread integration of AI in car rental services. As of future, only 32% of rental companies have the necessary digital infrastructure to support AI applications. This limitation hampers the ability of businesses to leverage data analytics and AI-driven insights, ultimately affecting operational efficiency and customer satisfaction.

Vietnam AI in Car Rental & Fleet SaaS Market Future Outlook

The future of the Vietnam AI in car rental and fleet SaaS market appears promising, driven by technological advancements and changing consumer preferences. As urbanization accelerates, the demand for efficient mobility solutions will continue to rise. Additionally, the integration of electric vehicles and IoT technologies is expected to reshape fleet management practices. Companies that embrace these innovations will likely gain a competitive edge, positioning themselves favorably in a rapidly evolving market landscape.

Market Opportunities

  • Growth in Ride-Sharing and Car-Sharing Services:The rise of ride-sharing and car-sharing services presents a significant opportunity for AI integration. With an estimated 16 million users in Vietnam by future, these services can leverage AI to enhance user experience and optimize fleet operations, driving revenue growth and market expansion.
  • Development of AI-Driven Fleet Management Solutions:There is a growing demand for AI-driven fleet management solutions that improve operational efficiency. By future, the market for such solutions is expected to reach VND 1.6 trillion (approximately USD 67 million), providing a lucrative opportunity for tech companies to innovate and collaborate with car rental firms.

Scope of the Report

SegmentSub-Segments
By Type

Full-Service Rental

Self-Service Rental

Subscription-Based Services

Fleet Management Solutions

AI-Driven Analytics Services

Maintenance and Support Services

Others

By End-User

Corporate Clients

Individual Consumers

Government Agencies

Logistics and Delivery Services

Tourism and Hospitality

Ride-Sharing Companies

Others

By Fleet Size

Small Fleets (1-10 vehicles)

Medium Fleets (11-50 vehicles)

Large Fleets (51+ vehicles)

Others

By Service Model

Pay-Per-Use

Subscription-Based

On-Demand Services

Others

By Geographic Coverage

Ho Chi Minh City

Hanoi

Da Nang

Other Urban Areas

Suburban Areas

Rural Areas

Others

By Vehicle Type

Sedans

SUVs

Vans

Electric Vehicles

Luxury Vehicles

Others

By Pricing Model

Fixed Pricing

Dynamic Pricing

Tiered Pricing

Others

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., Ministry of Transport, Ministry of Information and Communications)

Car Rental Companies

Fleet Management Service Providers

Telematics and IoT Solution Providers

Automobile Manufacturers

Insurance Companies

Logistics and Supply Chain Companies

Players Mentioned in the Report:

Vinasun Corporation

Mai Linh Group

Grab Holdings Inc.

Be Group JSC

Thuexe247

FastGo Vietnam

TMG (Thang Long Group)

Viettel Group

FPT Corporation

Gojek Vietnam

Avis Vietnam

Hertz Vietnam

UBER Technologies Inc.

TNG Holdings Vietnam

TCT Group

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. Vietnam AI in Car Rental & Fleet SaaS Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 Vietnam AI in Car Rental & Fleet SaaS Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. Vietnam AI in Car Rental & Fleet SaaS Market Analysis

3.1 Growth Drivers

3.1.1 Increasing demand for smart mobility solutions
3.1.2 Rising fuel prices driving cost efficiency
3.1.3 Government initiatives promoting digital transformation
3.1.4 Expansion of e-commerce and delivery services

3.2 Market Challenges

3.2.1 High initial investment costs
3.2.2 Limited infrastructure for AI integration
3.2.3 Regulatory hurdles and compliance issues
3.2.4 Competition from traditional car rental services

3.3 Market Opportunities

3.3.1 Growth in ride-sharing and car-sharing services
3.3.2 Development of AI-driven fleet management solutions
3.3.3 Partnerships with tech companies for innovation
3.3.4 Increasing urbanization and demand for mobility

3.4 Market Trends

3.4.1 Adoption of electric vehicles in fleets
3.4.2 Integration of IoT with fleet management
3.4.3 Focus on sustainability and eco-friendly practices
3.4.4 Use of big data analytics for operational efficiency

3.5 Government Regulation

3.5.1 Policies promoting electric vehicle usage
3.5.2 Regulations on data privacy and security
3.5.3 Incentives for AI technology adoption
3.5.4 Standards for vehicle emissions and safety

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. Vietnam AI in Car Rental & Fleet SaaS Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. Vietnam AI in Car Rental & Fleet SaaS Market Segmentation

8.1 By Type

8.1.1 Full-Service Rental
8.1.2 Self-Service Rental
8.1.3 Subscription-Based Services
8.1.4 Fleet Management Solutions
8.1.5 AI-Driven Analytics Services
8.1.6 Maintenance and Support Services
8.1.7 Others

8.2 By End-User

8.2.1 Corporate Clients
8.2.2 Individual Consumers
8.2.3 Government Agencies
8.2.4 Logistics and Delivery Services
8.2.5 Tourism and Hospitality
8.2.6 Ride-Sharing Companies
8.2.7 Others

8.3 By Fleet Size

8.3.1 Small Fleets (1-10 vehicles)
8.3.2 Medium Fleets (11-50 vehicles)
8.3.3 Large Fleets (51+ vehicles)
8.3.4 Others

8.4 By Service Model

8.4.1 Pay-Per-Use
8.4.2 Subscription-Based
8.4.3 On-Demand Services
8.4.4 Others

8.5 By Geographic Coverage

8.5.1 Ho Chi Minh City
8.5.2 Hanoi
8.5.3 Da Nang
8.5.4 Other Urban Areas
8.5.5 Suburban Areas
8.5.6 Rural Areas
8.5.7 Others

8.6 By Vehicle Type

8.6.1 Sedans
8.6.2 SUVs
8.6.3 Vans
8.6.4 Electric Vehicles
8.6.5 Luxury Vehicles
8.6.6 Others

8.7 By Pricing Model

8.7.1 Fixed Pricing
8.7.2 Dynamic Pricing
8.7.3 Tiered Pricing
8.7.4 Others

9. Vietnam AI in Car Rental & Fleet SaaS Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Revenue Growth Rate
9.2.4 Customer Acquisition Cost
9.2.5 Customer Retention Rate
9.2.6 Average Revenue Per User (ARPU)
9.2.7 Pricing Strategy
9.2.8 Fleet Utilization Rate
9.2.9 Operational Efficiency Ratio
9.2.10 Market Penetration Rate
9.2.11 Digital Booking Ratio
9.2.12 AI Adoption Level (e.g., % of fleet managed by AI-driven systems)
9.2.13 Service Coverage (number of cities/regions served)
9.2.14 Customer Satisfaction Score (NPS or equivalent)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Vinasun Corporation
9.5.2 Mai Linh Group
9.5.3 Grab Holdings Inc.
9.5.4 Be Group JSC
9.5.5 Thuexe247
9.5.6 FastGo Vietnam
9.5.7 TMG (Thang Long Group)
9.5.8 Viettel Group
9.5.9 FPT Corporation
9.5.10 Gojek Vietnam
9.5.11 Avis Vietnam
9.5.12 Hertz Vietnam
9.5.13 UBER Technologies Inc.
9.5.14 TNG Holdings Vietnam
9.5.15 TCT Group

10. Vietnam AI in Car Rental & Fleet SaaS Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation for Transportation
10.1.2 Preference for Sustainable Solutions
10.1.3 Evaluation Criteria for Vendors
10.1.4 Decision-Making Process

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Fleet Modernization
10.2.2 Budget for AI Integration
10.2.3 Expenditure on Maintenance and Support

10.3 Pain Point Analysis by End-User Category

10.3.1 High Operational Costs
10.3.2 Inefficiencies in Fleet Management
10.3.3 Lack of Real-Time Data

10.4 User Readiness for Adoption

10.4.1 Awareness of AI Benefits
10.4.2 Training and Support Needs
10.4.3 Technology Infrastructure Readiness

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of ROI Metrics
10.5.2 Opportunities for Upselling
10.5.3 Expansion into New Use Cases

11. Vietnam AI in Car Rental & Fleet SaaS Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Framework


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail Strategies

3.2 Rural NGO Tie-Ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands Analysis


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability Initiatives

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding Efforts

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix Considerations
9.1.2 Pricing Band Strategy
9.1.3 Packaging Options

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 Joint Ventures

10.2 Greenfield Investments

10.3 Mergers & Acquisitions

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines for Implementation


12. Control vs Risk Trade-Off

12.1 Ownership Considerations

12.2 Partnerships Evaluation


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 Joint Ventures

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Milestone Planning
15.2.2 Activity Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from Vietnamese transportation and logistics authorities
  • Review of market trends and forecasts from local SaaS providers and technology journals
  • Examination of government publications on AI adoption in the automotive sector

Primary Research

  • Interviews with fleet managers and car rental company executives in Vietnam
  • Surveys targeting technology adoption specialists within the automotive industry
  • Field interviews with AI solution providers and software developers in the car rental space

Validation & Triangulation

  • Cross-validation of findings through multiple data sources including industry reports and expert opinions
  • Triangulation of insights from primary interviews with secondary data trends
  • Sanity checks conducted through expert panel reviews comprising industry veterans

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total addressable market (TAM) based on national car rental revenue statistics
  • Segmentation of market size by fleet size, rental duration, and customer demographics
  • Incorporation of growth rates from AI technology adoption in transportation

Bottom-up Modeling

  • Data collection on average rental prices and fleet utilization rates from major players
  • Operational cost analysis based on service offerings and technology integration
  • Volume x cost calculations to derive revenue projections for AI-enhanced services

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating economic indicators and consumer behavior trends
  • Scenario modeling based on varying levels of AI adoption and regulatory impacts
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Car Rental Companies80Fleet Managers, Operations Directors
AI Technology Providers50Product Managers, Software Engineers
Logistics and Fleet Management Consultants40Consultants, Industry Analysts
Government Transportation Officials40Policy Makers, Regulatory Affairs Managers
End-Users of Car Rental Services100Frequent Renters, Business Travelers

Frequently Asked Questions

What is the current value of the Vietnam AI in Car Rental & Fleet SaaS Market?

The Vietnam AI in Car Rental & Fleet SaaS Market is valued at approximately USD 780 million, driven by the increasing adoption of digital booking platforms and AI-driven solutions for fleet management efficiency.

What are the key growth drivers for the Vietnam AI in Car Rental & Fleet SaaS Market?

Which cities are leading in the Vietnam AI in Car Rental & Fleet SaaS Market?

What regulations impact the Vietnam AI in Car Rental & Fleet SaaS Market?

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