Shopping Cart 0
Cart Subtotal
USD 0

TTEC Holdings Inc (TTEC) - Financial and Strategic SWOT Analysis Review

Restricted to one authorized user; Open on 1 PC/ mobile / Tablet only.
Print Option: Yes
Copy Option: No
Deliverable Format : PDF Via Email

Single User License
USD 125

Restricted to one authorized user; Open on 1 PC/ mobile / Tablet only.
Print Option: Yes
Copy Option: No
Deliverable Format : PDF Via Email

Site License
USD 250

Multiple Users within the Company/ Enterprise
Print Option: Yes
Copy Option: Yes
Deliverable Format : Excel, PDF Via Email

Corporate User License
USD 375
  • Details
  • Table Of Content
  • Licence Rights
  • Section Purchase
  • Products and Companies

Details

TTEC Holdings Inc (TTEC)-Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company's businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company's key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

- Business description-A detailed description of the company's operations and business divisions.

- Corporate strategy-Analyst's summarization of the company's business strategy.

- SWOT Analysis-A detailed analysis of the company's strengths, weakness, opportunities and threats.

- Company history-Progression of key events associated with the company.

- Major products and services-A list of major products, services and brands of the company.

- Key competitors-A list of key competitors to the company.

- Key employees-A list of the key executives of the company.

- Executive biographies-A brief summary of the executives' employment history.

- Key operational heads-A list of personnel heading key departments/functions.

- Important locations and subsidiaries-A list and contact details of key locations and subsidiaries of the company.

- Detailed financial ratios for the past five years-The latest financial ratios derived from the annual financial statements published by the company with 5 years history.

- Interim ratios for the last five interim periods-The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

Highlights

TTEC Holdings Inc (TTEC), formerly TeleTech Holdings Inc, is a customer engagement management service provider. It delivers integrated consulting, technology, growth, and customer care solutions. The company provides services through integrating operational excellence, strategic consulting, process optimization, data analytics, system design and integration, and technology solutions and services. It assists its clients on acquiring, retaining and growing customer relationships. TeleTech partners with businesses across marketing, sales and customer care to design and deliver customer experience across interaction channels. The company serves clients in automotive, financial services, government solutions, communications, healthcare, retail and ecommerce, media and technology, and travel and hospitality industries in the North America, Latin America, Europe, the Middle East, Africa, and Asia Pacific. TeleTech is headquartered in Englewood, Colorado, the US.

TTEC Holdings Inc Key Recent Developments

Jul 20,2018: TTEC achieves leader position in Everest Group's PEAK Matrix for contact center outsourcing service providers

May 23,2018: Customer Experience Leader TTEC Receives Customer Care Partner of the Year Award from Cisco

May 08,2018: TTEC Announces First Quarter 2018 Financial Results

Sep 14,2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas

Sep 14,2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.

- The profile analyzes the company's business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors' business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.

- The company's core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.

- Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies' strategic, financial and operational performance.

- Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.

- Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company

READ MORE

Table Of Content

Scope

Table of Contents

Table of Contents 3

List of Tables 5

List of Figures 5

Section 1-About the Company 6

TTEC Holdings Inc -Key Facts 6

TTEC Holdings Inc -Key Employees 7

TTEC Holdings Inc -Key Employee Biographies 8

TTEC Holdings Inc -Major Products and Services 9

TTEC Holdings Inc -History 10

TTEC Holdings Inc -Company Statement 12

TTEC Holdings Inc -Locations And Subsidiaries 13

Head Office 13

Other Locations & Subsidiaries 13

Joint Venture 14

Section 2-Company Analysis 16

Company Overview 16

TTEC Holdings Inc -Business Description 17

Business Segment: Customer Growth Services 17

Overview 17

Performance 17

Business Segment: Customer Management Services 17

Overview 17

Performance 17

Business Segment: Customer Strategy Services 17

Overview 17

Performance 18

Business Segment: Customer Technology Services 18

Overview 18

Performance 18

Geographical Segment: Asia Pacific / India 18

Performance 18

Geographical Segment: Canada 18

Performance 18

Geographical Segment: Europe / Middle East / Africa 18

Performance 18

Geographical Segment: Latin America 19

Performance 19

Geographical Segment: Philippines 19

Performance 19

Geographical Segment: The US 19

Performance 19

TTEC Holdings Inc -Corporate Strategy 20

TTEC Holdings Inc -SWOT Analysis 21

SWOT Analysis-Overview 21

TTEC Holdings Inc -Strengths 21

TTEC Holdings Inc -Weaknesses 22

TTEC Holdings Inc -Opportunities 23

TTEC Holdings Inc -Threats 24

TTEC Holdings Inc -Key Competitors 25

Section 3-Company Financial Ratios 26

Financial Ratios-Capital Market Ratios 26

Financial Ratios-Annual Ratios 27

Performance Chart 30

Financial Performance 30

Financial Ratios-Interim Ratios 31

Financial Ratios-Ratio Charts 32

Section 4-Company's Recent Developments 33

Jul 20, 2018: TTEC achieves leader position in Everest Group's PEAK Matrix for contact center outsourcing service providers 33

May 23, 2018: Customer Experience Leader TTEC Receives Customer Care Partner of the Year Award from Cisco 34

May 08, 2018: TTEC Announces First Quarter 2018 Financial Results 35

Sep 14, 2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas 37

Sep 14, 2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas 38

Sep 14, 2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas 39

Sep 14, 2017: TeleTech opens new Humanify Customer Engagement Center in Temple, Texas 40

Sep 06, 2017: TeleTech welcomes Anthony (Tony) Tsai as new Chief Information and Innovation Officer 41

Sep 06, 2017: TeleTech welcomes Anthony (Tony) Tsai as new Chief Information and Innovation Officer 42

Sep 05, 2017: TeleTech hiring 12,000 new associates across 26 centers in the US 43

Section 5-Appendix 44

Methodology 44

Ratio Definitions 44

About GlobalData 48

Contact Us 48

Disclaimer 48


List Of Figure

List of Figures

TTEC Holdings Inc , Performance Chart (2013-2017) 30

TTEC Holdings Inc , Ratio Charts 32


List Of Table

List of Tables

TTEC Holdings Inc , Key Facts 6

TTEC Holdings Inc , Key Employees 7

TTEC Holdings Inc , Key Employee Biographies 8

TTEC Holdings Inc , Major Products and Services 9

TTEC Holdings Inc , History 10

TTEC Holdings Inc , Other Locations 13

TTEC Holdings Inc , Subsidiaries 14

TTEC Holdings Inc , Joint Venture 14

TTEC Holdings Inc , Key Competitors 25

TTEC Holdings Inc , Ratios based on current share price 26

TTEC Holdings Inc , Annual Ratios 27

TTEC Holdings Inc , Annual Ratios (Cont...1) 28

TTEC Holdings Inc , Annual Ratios (Cont...2) 29

TTEC Holdings Inc , Interim Ratios 31

Currency Codes 44

Capital Market Ratios 44

Equity Ratios 45

Profitability Ratios 45

Cost Ratios 46

Liquidity Ratios 46

Leverage Ratios 47

Efficiency Ratios 47

Licence Rights

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License: 
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Section Purchase

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

Products and Companies

Products

TTEC Holdings Inc, SWOT analysis, SWOT, Strengths, Weaknesses, Opportunities, Threats, Corporate Strategy, Key Ratios, Share Data, Performance, Financial Performance, Overview, Business Description, Major Product, Brands, History,Key Employees, Key Operational Heads, Strategy, Key Competitors, Company Statement, Capital Market Ratios, Financial Ratios, Annual Ratios, Interim Ratios, Ratio Charts


Companies

Teleperformance USA

Sykes Enterprises, Incorporated

McKinsey & Company Inc

Interactive Intelligence Group, Inc.

Convergys Corporation

Bain & Company

Accenture Ltd.